For customers in AL, FL, GA, KS, SC, TN
MGCP.U.1304.O
12
Ending a Call
To end a call:
• If you are using a handset, hang up.
• If you are using the speakerphone, press the Speaker button.
• If you are using the headset, press the Headset button.
Transferring Calls
You can perform the following types of transfers:
•
Attended Transfer
— You call the person to whom you are transferring the call and either:
• transfer the call while the phone is ringing, or
• wait for the person to answer before transferring the call.
•
Blind Transfer
— You transfer the call without speaking to the other party to which you are transferring
the call.
Performing an Attended Transfer
Cisco SPA504G, SPA509G:
1. During an active call, press xfer.
2. The call is placed on hold and a new line is opened to dial the number.
3. Either: Enter the number to which you want to transfer the call and then press dial, or wait a few
seconds.
NOTE:
If you hang up before the second call rings, the transfer fails and the first call is disconnected. If
you mis-dial, use the delChar, clear, or cancel key to make your changes before the call is transferred.
4. Press xfer an time after the phone is answered.
