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REFERENCE

SOFTKEY BUTTONS (CONT.)

edit

Opens an item so that you can edit numbers or letters, or enable or disable a feature.

Exit

Closes a menu.

grPick/GPickUp

Allows you to answer a call ringing on an extension by discovering the number of the ringing extension.

lcr

Returns the last missed call by dialing the number that called you.

miss

Shows the Missed Calls list.

more

Displays other softkey buttons that are available.

NewCall

Press to start a new call. 

Option

Press this button to display options. To choose the displayed option, press OK.

park

Puts a call on hold at a designated “park” number. The call is parked on the line until you unpark it or the caller disconnects. Must be configured by your phone 
system administrator.

pickup

Allows you to answer a call ringing on another extension by entering the extension number.

redial

Displays a list of recently dialed numbers.

resume

Resumes a call that is on hold.

save

Saves your changes.

select

Selects the highlighted item on the LCD screen.

unpark

Resumes a parked call.

xfer/Trnsfer

Performs a call transfer.

xferLx

Transfers an active line on the phone to a called number.

y/n

Enters a submenu and when pressed, toggles between Yes or No to enable or disable an option.

BUTTON

FUNCTION

USING YOUR IP PHONE

IF YOU WANT TO...

THEN...

Place or Answer Calls

To place or answer a call, you can pick up the handset, press the Speaker or Headset button, or press a line button (on some phones).

Put a Call on Hold

To put a call on hold, press the Hold button. The caller hears a series of three rapid beeps or music while on hold.

To resume the call, press the flashing red line button for the call. For the Cisco SPA502G, press the resume softkey.

End a Call

If you are using the handset, hang up or press the End Call softkey (on some phones). If you are using the speakerphone, press the Speaker 
button. If you are using the headset, either press the Headset button (wired) or replace the handset (wireless).

Adjust Volume 

To adjust the volume of the handset or speaker, lift the handset or press the speaker button. Press + on the Volume button to increase the 
volume, or press- to decrease the volume. Press Save.

To adjust the ringer volume, press the Volume button when the handset is on the phone and the speaker button is off. Press Save.

Mute

To mute the phone microphone, speaker, or headset microphone, press the Mute button on the phone. The button glows red. Press the Mute 
button again to unmute.

Summary of Contents for Small Business Pro SPA 509G

Page 1: ...ERENCE GUIDE Part of the Cisco Small Business Pro Series the SIP based Cisco SPA504G 4 Line IP phone with 2 port switch has been tested to ensure comprehensive interoperability with equipment from voice over IP VoIP infrastructure leaders ...

Page 2: ...REFERENCE i SNET CISCO SPA500G SERIES REFERENCE GUIDE 2 TABLE OF CONTENTS CISCO IP PHONE SPA500G PHONE OVERVIEW 3 CONNECTING YOUR PHONE 4 SOFTKEY BUTTONS 5 USING YOUR IP PHONE 6 ...

Page 3: ...nding on phone system 3 LCD Screen Displays date and time phone station name line extensions and softkey options Not available on the Cisco SPA501G 4 Line keys Indicates phone line status Not available on the Cisco SPA502G These keys can also be programmed by your phone system administrator to perform functions such as speed dial call pickup or monitoring an extension Line colors depend on the typ...

Page 4: ...s such as your directory and speed dials access your call history and set up functions such as call forwarding For the Cisco SPA501G accesses the Interactive Voice Response menu which allows you to perform tasks like getting the IP address of the phone 10 Mute Button Press to mute or unmute the phone When phone is muted the button glows red A flashing mute button indicates the network connection c...

Page 5: ...ocumentation on Cisco com for more information 8 Optional To provide network access to a PC connect one end of an additional Ethernet cable not provided to the PC port on the back of the phone body Connect the other end of the Ethernet cable to the network port on your PC 9 Optional To install the phone on a vertical surface use the Cisco MB100 Wall Mount bracket See the Cisco Small Business IP Ph...

Page 6: ... a called number y n Enters a submenu and when pressed toggles between Yes or No to enable or disable an option BUTTON FUNCTION USING YOUR IP PHONE IF YOU WANT TO THEN Place or Answer Calls To place or answer a call you can pick up the handset press the Speaker or Headset button or press a line button on some phones Put a Call on Hold To put a call on hold press the Hold button The caller hears a ...

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