REFERENCE
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SNET: CISCO SPA500G SERIES REFERENCE GUIDE
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CISCO IP PHONE SPA500G SERIES PHONE OVERVIEW
Part of the Cisco Small Business Pro Series, the SIP based Cisco SPA504G 4-Line IP Phone with 2-Port Switch has been tested to
ensure comprehensive interoperability with equipment from voice over IP (VoIP) infrastructure leaders, enabling service providers to
quickly roll out competitive, feature-rich services to their customers.
The Cisco SPA504G IP phone also supports productivity-enhancing features such as VoiceView Express and Cisco XML applications
when used with Cisco Unified Communications 500 Series in SPCP mode
CISCO SPA509G
DESCRIPTION
FUNCTION
1
Handset
Pick up to place or answer a call.
2
Message Waiting Indicator
Displays solid red when you have a new voicemail message. Flashes red during an incoming call or when the phone’s
firmware is being updated. (Behavior may differ depending on phone system.)
3
LCD Screen
Displays date and time, phone station name, line extensions, and softkey options. (Not available on the Cisco SPA501G.)
4
Line keys
Indicates phone line status. (Not available on the Cisco SPA502G.) These keys can also be programmed by your phone
system administrator to perform functions such as speed dial, call pickup, or monitoring an extension.
Line colors depend on the type of phone system to which your phone is connected. (SIP or SPCP).
5
Softkey buttons
Press a softkey button to perform the action shown on the label on the LCD screen above.
Note: The Cisco SPA501G has the following four buttons:
Redial
—Dials the last number called.
Cancel
—Cancels an action (such as a transfer).
Conference
—While on a call, press to start a conference call and dial another number. After the second party
answers, press Conference again to create the conference.
Transfer
—While on a call, press to transfer, then dial the number to which to transfer. Press Transfer again to
transfer the call.
The photo left shows the Cisco SPA509G.
Other models differ. Numbered objects in the
photo are explained in the following table.