Cisco Linksys WMA11B User Manual Download

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Appendix A: Troubleshooting
Common Problems and Solutions

Wireless-B Media Adapter

•

Press the

Music

button on the remote. Select the songs you want to play, and press the

Play

button on

the remote.

•

Restart the Adapter.

•

Restart the host computer.

•

Check the cable connections between the Adapter and the stereo or TV.

•

If you are using a wired configuration, check the other cable connections to make sure that both ends are
securely plugged in.

•

If you are using a wireless configuration, check the wireless adapter in the host computer.

•

Make sure the network is operating properly.

5. The picture won’t change on the TV.

Follow these instructions until your problem is solved:
•

Press the

Pictures

button on the remote. Select the pictures you want to show. Press the

Play

button to

start the slideshow.

•

Restart the Adapter.

•

Restart the host computer.

•

Check the cable connections between the Adapter and the stereo or TV.

•

If you are using a wired configuration, check the other cable connections to make sure that both ends are
securely plugged in.

•

If you are using a wireless configuration, check the wireless adapter in the host computer.

•

Make sure the network is operating properly.

6. When I pause a song, I cannot move to a different song. What should I do?

If you pause a song, you cannot move to either the previous or next selection. You must press the Play button
first before making another selection.

7. On the TV, the Signal Strength is 0%. What should I do?

(This applies only to wireless usage of the Adapter.)
Follow these instructions until your problem is solved:
•

Restart the Adapter. If Signal Strength is still 0%, then do the following:

1. Restart the Adapter.
2. When the message, “Please Wait,” is displayed on your TV, press the

Setup

button on the remote. The

Media Adapter Setup

screen will appear.

3. Make sure the Adapter’s settings match your network’s settings. For more information, refer to the

“Using the TV Setup” section of “Chapter 5: Connecting the Wireless-B Media Adapter to Your TV and
Stereo.”

4. When done, save these settings and restart the Adapter.

•

If Signal Strength is still 0%, then follow these instructions:

1. To make sure your wireless network is working, use a different wireless-equipped device to access

your wireless network.

Summary of Contents for Linksys WMA11B

Page 1: ...A Division of Cisco Systems Inc Model No Media Adapter Wireless B WMA11B User Guide WIRELESS GHz 2 4802 11b ...

Page 2: ...ms that are presented like this Also each figure diagram screenshot or other image is provided with a figure number and description like this Figure numbers and descriptions can also be found in the List of Figures section in the Table of Contents This exclamation point means there is a Caution or Warning and is something that could damage your property or the Adapter word definition This checkmar...

Page 3: ... a Wireless Network for Setup Using Windows XP Only 8 Chapter 4 Setting up the Wireless B Media Adapter 9 Overview 9 Running the Setup Wizard 9 Using the Adapter Utility 16 Chapter 5 Connecting the Wireless B Media Adapter to Your TV and Stereo 18 Overview 18 Instructions 18 Placement Options 21 Using the TV Setup 22 Chapter 6 Using the Media Navigator 26 Overview 26 Music Menus 26 Pictures Menu 2...

Page 4: ...eless Network 44 Using the Adapter as Part of Your Wired Network 44 Appendix D Creating a Playlist 45 Appendix E Setting a Static IP Address on Your PC 46 Appendix F Windows Help 48 Appendix G Glossary 49 Appendix H Specifications 55 Appendix I Warranty Information 57 Appendix J Regulatory Information 58 Appendix K Contact Information 61 ...

Page 5: ...osoft NET Framework Screen 10 Figure 4 5 Microsoft NET Framework Package Screen 10 Figure 4 6 License Agreement Screen 11 Figure 4 7 Select Music and Pictures Folders Screen 11 Figure 4 8 Connection for Setup Screen 12 Figure 4 9 Adapter Selection Screen 12 Figure 4 10 Connection after Setup Screen 13 Figure 4 11 Basic Settings Screen 13 Figure 4 12 Basic Wireless Settings Screen 14 Figure 4 13 Wi...

Page 6: ... Figure 5 12 Select Music and Pictures Folders Screen 24 Figure 5 13 Utility Congratulations 24 Figure 5 14 Media Adapter Setup 25 Figure 6 1 Main Menu Screen 26 Figure 6 2 Music Screen 26 Figure 6 3 Choose Music Screen 27 Figure 6 4 All Songs Screen 27 Figure 6 5 Choose Artists Screen 27 Figure 6 6 Now Playing Screen 28 Figure 6 7 Music Options Screen 28 Figure 6 8 Pictures Screen 29 Figure 6 9 C...

Page 7: ...Wireless B Media Adapter Figure E 1 XP Default Interface 46 Figure E 2 XP Classic Interface 46 Figure E 3 Network Connection 46 Figure E 4 Internet Protocol TCP IP 47 Figure E 5 IP Address 47 ...

Page 8: ...iendly menus on your TV you can browse through the digital pictures on your computer by folder filename or thumbnail You can view pictures one at a time or watch an automatically created slideshow of all the pictures in a given folder The Media Adapter supports four popular picture formats JPG GIF TIF and BMP Use the remote control s Zoom button to get a close up of the details in your pictures Yo...

Page 9: ...ic files to the Adapter Chapter 5 Connecting the Wireless B Media Adapter to Your TV and Stereo This chapter explains how to connect the Adapter to your TV and stereo system If you prefer to set up the Adapter from your TV without using a computer then refer to this chapter Chapter 6 Using the Media Navigator This chapter describes the menus of the Media Navigator which lets you easily select pict...

Page 10: ... about networking such as installing the TCP IP protocol Appendix G Glossary This appendix gives a brief glossary of terms frequently used in networking Appendix H Specifications This appendix provides the technical specifications for the Adapter Appendix I Warranty Information This appendix supplies the warranty information for the Adapter Appendix J Regulatory Information This appendix supplies ...

Page 11: ...ireless Green The Wireless LED lights up when there is a connection to a wireless network It flashes when data is transmitted to or received from the wireless network Ethernet Green The Ethernet LED lights up when there is a connection to a wired network It flashes when data is transmitted to or received from the wired network Power The Power button allows you to power on and off the Adapter Back ...

Page 12: ...includes a Remote Controller which features several buttons that allow you to control the Media Navigator Use the remote to move through the Navigator s Music Pictures or Help menus on your TV Before using the Remote Controller insert the included AAA batteries into the battery compartment Make sure you align the batteries according to the compartment s diagram Here are descriptions of the remote ...

Page 13: ...y on your computer s keyboard Use the arrow keys to move through menus songs or pictures Page up and down Use these buttons to scroll through lists of songs or pictures Volume up and down Press these buttons to control the volume Zoom in and out Use these buttons to make the on screen picture larger or smaller Previous Press this button to return to the previous screen Options This displays the Mu...

Page 14: ...the LAN port on the Adapter see Figure 3 3 4 Connect the included power adapter to the Power port on the Adapter see Figure 3 4 5 Plug the power adapter into an electrical outlet 6 Press the Adapter s power button which is located on the Adapter s front panel 7 The Ethernet LED will light up If it does not then push the Uplink button on the Adapter s back panel Power the Adapter off and back on ag...

Page 15: ...er s power button which is located on the Adapter s front panel 5 The Wireless LED will light up Proceed to Chapter 4 Setting up the Wireless B Media Adapter Figure 3 4 Connect the Power NOTE FOR WINDOWS XP USERS If your Windows XP computer is NOT using Windows XP s built in wireless network configuration feature also known as Wireless Zero Configuration you must connect the Adapter via an Etherne...

Page 16: ...Start button and choose Run In the field that appears enter D setup exe where D is the letter of your CD ROM drive Setup Click the Setup button to begin the installation process Install Utility on PC Click the Install Utility on PC button to install the Adapter s Utility on your PC User Guide Click the User Guide button to open the PDF file of this User Guide LINKSYS Web Click the LINKSYS Web butt...

Page 17: ... Click Yes After the PC reboots you will be returned to the screen shown in Figure 4 2 Click Install and proceed to step 5 5 If Microsoft NET Framework version 1 0 is not detected on your PC then you will see Figure 4 4 which will ask you to install it Click Next 6 Windows will ask you if you want to install the Microsoft NET Framework Package Click Yes to proceed This may take a few minutes Figur...

Page 18: ... Picture Folders screen will appear To use the music and pictures held in the default folders click Next To use a different folder click Add and follow the on screen directions Figure 4 6 License Agreement Screen Note If your host computer is configured for multiple users and you have access to their folders then you can add each user s folders Figure 4 7 Select Music and Pictures Folders Screen ...

Page 19: ...ernet LED is solidly lit This indicates that the Adapter is properly connected to your wired network Then click the Next button to continue 10 The screen shown in Figure 4 9 displays a list of Wireless B Media Adapters that have been found on your network along with the settings for the Adapter whose name is highlighted To select the Adapter you are currently installing click its name in the Adapt...

Page 20: ... Network Setting and click the Next button If the Adapter requires a static IP address select Static IP for the Network Setting Enter a unique IP Address that is in the range of IP addresses appropriate for your network In the Subnet Mask field enter the Subnet Mask of your network all devices on your network must use the same Subnet Mask You must specify an IP Address and Subnet Mask for the Adap...

Page 21: ... network The SSID is case sensitive and should have 32 characters or fewer If the Adapter is set to Ad Hoc mode then select the channel setting of your existing wireless network This is the channel on which the network broadcasts its wireless signal Select the authentication type used by your network Open System or Shared Key For Open System authentication the sender and recipient do not use a WEP...

Page 22: ... alphanumeric characters or fewer It must match the passphrase of your wireless network and is compatible with Linksys wireless products only You will have to enter the WEP key s manually on any non Linksys wireless products KEY 1 If you are using 64 bit WEP encryption then the key must consist of exactly 10 hexadecimal characters If you are using 128 bit WEP encryption then the key must consist o...

Page 23: ...lity must be running on your computer If you close the Utility then the Adapter will not work If you need to re start the Utility click the Start button Click All Programs and Linksys Wireless B Media Adapter Click Adapter Utility to restart the Utility There are two ways to access the Utility through your PC s system tray or Start menu Using the Utility s Icon in Your PC s System Tray To access t...

Page 24: ...ck the OK button on the Media Folder Manager screen To remove a folder 1 From the list of Selected Media Folders select the folder you want to remove 2 Click the Remove button 3 When you are finished click the OK button Using the Start Menu To access the Utility click the Start button Click All Programs and Linksys Wireless B Media Adapter You will see three choices Adapter Utility Media Folder Ma...

Page 25: ...ur TV then go directly to the Connecting to Your TV and Stereo section if you have a stereo Go directly to the Connecting to Your TV Only section if you do not have a stereo Instructions 1 Press the Adapter s power button on its front panel to power it off 2 Unplug the power adapter from the Adapter s Power port and electrical outlet See Figure 5 1 3 If you used a wired computer to set up the Adap...

Page 26: ...CA cable to the Adapter s Video port and the TV s VIDEO IN port 2 Connect the red and white connectors of the RCA cable to the Adapter s Left and Right ports and the stereo s AUDIO IN ports 3 Power on your TV Select the TV channel or input that the Adapter will use 4 Power on your stereo and select the stereo input that the Adapter will use 5 Proceed to the Connecting the Adapter to Your Network s...

Page 27: ...EO IN port 2 Connect the red and white connectors of the RCA cable to the Adapter s Left and Right ports and the TV s AUDIO IN ports 3 Power on your TV Select the TV channel or input that the Adapter will use 4 Proceed to the Connecting the Adapter to Your Network section Connecting the Adapter to Your Network 1 If the Adapter will connect to your computer through your wireless network go to step ...

Page 28: ... the Using the TV Setup section 5 Insert the batteries into the remote control and use the arrow and Select buttons to select songs and pictures Proceed to the Placement Options section Placement Options To protect the cables attached to the Adapter s back panel snap the included cable hood into place The dark gray section of the cable hood faces away from the antenna There are two ways to place t...

Page 29: ... the Setup CD ROM into your PC s CD ROM drive The Setup Wizard should run automatically and Figure 5 6 should appear If it does not click the Start button and choose Run In the field that appears enter D setup exe where D is the letter of your CD ROM drive 2 To install the Adapter Utility click the Install Utility on PC button on the Welcome screen 3 If the latest Windows Installer components are ...

Page 30: ...igure 5 9 which will ask you to install it Click Next 5 Windows will ask you if you want to install the Microsoft NET Framework Package Click Yes to proceed This may take a few minutes 6 Read the License Agreement shown in Figure 5 11 and click Next if you accept the Agreement Figure 5 10 Microsoft NET Framework Package Screen Figure 5 11 License Agreement Screen Figure 5 9 Microsoft NET Framework...

Page 31: ... Settings If the Adapter needs a static IP address then select Fixed IP and press the Select button If the Adapter will be assigned an IP address automatically by a router or other DHCP server then select DHCP Client and press the Select button IP Address and Subnet Mask If you have selected Fixed IP then enter a unique IP Address that is in the range of IP addresses appropriate for your network I...

Page 32: ...r 64 bit WEP the key includes exactly 10 hexadecimal characters For 128 bit WEP the key includes exactly 26 hexadecimal characters Valid hexadecimal characters are 0 9 and A F Authentication Type This setting allows the Adapter to authenticate communication with the wireless devices in your network If you select the Open System setting any device can join a network without performing any security ...

Page 33: ...rrows on the remote Press the Select button to make a selection Press the Menu button to access the main menu at any time Music Menus At any time you can use the Music button on the remote to access the Music menu When you select the Music menu you see three choices Choose Music Now Playing and Options See Figure 6 2 Figure 6 1 Main Menu Screen Figure 6 2 Music Screen Note If your host computer go...

Page 34: ...h as jazz or classical select Artists see Figure 6 5 or Genres If you choose an artist then you will be asked to choose a specific album Playlists To play certain songs in a specific sequence choose a playlist This screen displays the playlists that you have placed in your computer s shared music folder The Adapter can play lists with either of these two extensions M3U and ASX After you create a p...

Page 35: ... the songs that you select whether it is a folder of music a genre an artist or a playlist This feature plays the selected group of titles in a random sequence Repeat This option plays the selected songs repeatedly until you change the selection or until you stop the Adapter Back Select Back to return to the previous screen How to Play Music To play music 1 Press the Music button on the remote and...

Page 36: ...your selection the Now Showing screen will automatically appear All Pictures Select All Pictures to show every picture in your shared picture folder This is useful if you have a small collection of images Folders If you sort by Folder you will see all the images in a given folder This is useful if you organize your pictures by folders on your computer Now Showing The Now Showing screen shown in Fi...

Page 37: ...e Figure 6 11 Shuffle Slideshow This feature shows the selected pictures in a random sequence Repeat Slideshow This option displays the selected pictures repeatedly until you change the selection or until you stop the slideshow Slide Duration You can change how long a slide remains on screen during a slideshow The default value is 5 seconds Choices include 3 5 10 or 15 seconds Back Select Back to ...

Page 38: ...e Pictures 6 From the Choose Pictures menu select a folder to view or select All Pictures 7 On the Now Showing screen press the Play Pause button on the remote to start the slideshow Help For quick instructions on how to play your music files start a slideshow or use other features select Help from the main menu see Figure 6 12 To move through the Help screens one is shown in Figure 6 13 use the a...

Page 39: ...etwork is working properly If you are using a wireless connection make sure the Adapter is within range of the wireless network Check the Signal Strength percentage shown at the bottom of the TV It should say 40 or higher to ensure successful communication If the number is too low consider moving your wireless access point or router closer to the Adapter If the Signal Strength percentage continuou...

Page 40: ...re securely plugged in If you are using a wireless configuration check the wireless adapter in the host computer Make sure the network is operating properly 6 When I pause a song I cannot move to a different song What should I do If you pause a song you cannot move to either the previous or next selection You must press the Play button first before making another selection 7 On the TV the Signal S...

Page 41: ...ill automatically run On the Welcome screen click the Install Utility on PC button 7 Follow the on screen instructions to re install the Utility After the Utility has been re installed the Utility s icon will appear in the system tray 9 I wait several seconds before the music begins playing or pictures appear How can I shorten the wait Maximize your host PC s performance Follow these instructions ...

Page 42: ...rty firewall on your home network that is located between the host computer and the Adapter then you must either disable it or configure it to accept the Adapter before installation You might want to install a hardware firewall to protect your home network from Internet intruders before you install the Adapter What happens when I set up shared media folders with lots of data to share Sharing a lar...

Page 43: ...s wireless networking hardware from different manufacturers to communicate provided that the hardware complies with the 802 11b standard The 802 11b standard states a maximum data transfer rate of 11Mbps and an operating frequency of 2 4GHz What is ad hoc mode When a wireless network is set to ad hoc mode the wireless equipped computers are configured to communicate directly with each other The ad...

Page 44: ...eive those transmission Wireless networks are easy to find Hackers know that in order to join a wireless network your wireless PC will typically first listen for beacon messages These are identifying packets transmitted from the wireless network to announce its presence to wireless nodes looking to connect These beacon frames are decrypted and contain much of the network s information such as the ...

Page 45: ... addresses usernames passwords instant message conversations emails account information and any data transmitted wirelessly can easily be seen by someone outside of your network because it is often broadcast in clear text Simply put any information transmitted on a wireless network leaves both the network and individual users vulnerable to attack All a hacker needs is a packet sniffer software ava...

Page 46: ...out a day s worth of network traffic mostly in the case of business networks Over time the hacker can build up a table of network data and be able to decrypt all of your wireless transmissions This type of attack is more effective with networks that transmit more data such as businesses Man in the Middle Attacks A hacker doesn t need to log into your network as a user he can appear as one of the n...

Page 47: ...member that access points transmit indiscriminately in a radius placing an access point at the edge of the physical network area reduces network performance and leaves an opening for any hacker smart enough to discover where the access point is transmitting This is an invitation for a man in the middle attack as described in the previous section To perform this type of attack the hacker has to be ...

Page 48: ...s they fall short with regards to security Hackers can usually find them quite easily 6 MAC addresses Enable MAC address filtering if your wireless products allow it MAC address filtering will allow you to provide access to only those wireless nodes with certain MAC addresses This makes it harder for a hacker using a random MAC address or spoofing faking a MAC address 7 Firewalls Once a hacker has...

Page 49: ...changing WEP keys SSID etc There are several ways that WEP can be maximized a Use the highest level of encryption possible b Use multiple WEP keys c Change your WEP key regularly Current encryption technology offers 64 bit and 128 bit WEP encryption If you are using 64 bit WEP swap out your old wireless units for 128 bit encryption right away Where encryption is concerned the bigger and more compl...

Page 50: ...ly be sure to change your WEP key regularly once a week or once a day Using a dynamic WEP key rather than one that is static makes it even harder for a hacker to break into your network and steal your resources WEP Encryption To enable WEP encryption for the Adapter use the Setup Wizard Refer to Chapter 4 Setting up the Wireless B Media Adapter Important Always remember that each device in your wi...

Page 51: ...connection will be considered wireless The computer that sends the Adapter pictures and music is also referred to as the host computer You must install the Adapter Utility on this computer Using the Adapter as Part of Your Wired Network If your wired Windows 2000 or XP computer connects directly to the Adapter or it connects via a wired router or switch see Figure C 2 then the Adapter is part of y...

Page 52: ...e host computer 2 Click Media Library 3 Click New Playlist 4 Enter a name for the Playlist and click the OK button The new Playlist appears on the left 5 Select the songs you want and drag them to the Playlist s name on the left 6 Drag and drop the songs to arrange them in the order you want them to play Follow these instructions to export a playlist to a file in Windows Media Player version 7 or ...

Page 53: ...n Click Connect To and then Show all connections See Figure E 1 If your computer uses the Windows XP Classic interface then click the Start button Click Settings and then Network Connections See Figure E 2 If your computer uses Windows 2000 then click the Start button Click Settings and then Network and Dial up Connections 2 Right click the network connection you are using to communicate with the ...

Page 54: ...P IP Then click the Properties button See Figure E 4 4 Click the radio button next to Use the following IP address Complete the IP address and Subnet mask fields with the appropriate information Then click the OK button See Figure E 5 5 Click the OK button again to exit Figure E 4 Internet Protocol TCP IP Figure E 5 IP Address ...

Page 55: ...s or protocol all PCs follow to communicate over a network This is true for wireless networks as well Your PCs will not be able to utilize wireless networking without having TCP IP enabled Windows Help provides complete instructions on enabling TCP IP Shared Resources If you wish to share printers folders or files over your network Windows Help provides complete instructions on using shared resour...

Page 56: ...dapter This is a device that adds network functionality to your PC Ad hoc A group of wireless devices communicating directly with each other peer to peer without the use of an access point Backbone The part of a network that connects most of the systems and networks together and handles the most data Bandwidth The transmission capacity of a given device or network Beacon Interval The frequency int...

Page 57: ...omain name Default Gateway A device that forwards Internet traffic from your local area network DHCP Dynamic Host Configuration Protocol A protocol that lets one device on a local network known as a DHCP server assign temporary IP addresses to the other network devices typically computers DMZ Demilitarized Zone Removes the Router s firewall protection from one PC allowing it to be seen from the In...

Page 58: ...File Transfer Protocol A standard protocol for sending files between computers over a TCP IP network and the Internet Full Duplex The ability of a networking device to receive and transmit data simultaneously Gateway A system that interconnects networks Half Duplex Data transmission that can occur in two directions over a single line but only one direction at a time Hardware The physical aspect of...

Page 59: ...omputers or devices connected for the purpose of data sharing storage and or transmission between users NNTP Network News Transfer Protocol The protocol used to connect to Usenet groups on the Internet Node A network junction or connection point typically a computer or work station OFDM Orthogonal Frequency Division Multiplexing A type of modulation technology that separates the data stream into a...

Page 60: ... CTS Clear To Send message before sending data Server Any computer whose function in a network is to provide user access to files printing communications and other services SMTP Simple Mail Transfer Protocol The standard e mail protocol on the Internet SNMP Simple Network Management Protocol A widely used network monitoring and control protocol Software Instructions for the computer A series of in...

Page 61: ...twork protocol for transmitting data that does not require acknowledgement from the recipient of the data that is sent Upgrade To replace existing software or firmware with a newer version Upload To transmit a file over a network URL Uniform Resource Locator The address of a file located on the Internet VPN Virtual Private Network A security measure to protect data as it leaves one network and goe...

Page 62: ...utput Buttons Power Uplink Channels 11 Channels US Canada 13 Channels Europe 14 Channels Japan LEDs Ready Wireless Ethernet Transmitted Power 16 dBm Receive Sensitivity 82 dBm 11Mbps typical 85 dBm 5 5Mbps 89 dBm 2Mbps 91 dBm 1Mbps Peak Gain of the 1 5 dBi Antenna Security Features WEP Encryption WEP Key Bits 64 128 bit Dimensions 6 30 x 7 48 x 1 97 W x H x D 160 mm x 190 mm x 50 mm Unit Weight 13...

Page 63: ...eless B Media Adapter Power External 5V DC 2 0 A Certifications FCC CE Operating Temp 0ºC to 60ºC 32ºF to 140ºF Storage Temp 0ºC to 85ºC 32ºF to 185ºF Operating Humidity 10 to 85 Non Condensing Storage Humidity 5 to 90 Non Condensing ...

Page 64: ...nd handling charges ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THE WARRANTY PERIOD ALL OTHER EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF NON INFRINGEMENT ARE DISCLAIMED Some jurisdictions do not allow limitations on how long an implied warranty lasts so the above limi...

Page 65: ...rrect the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment or devices Connect the equipment to an outlet other than the receiver s Consult a dealer or an experienced radio TV technician for assistance FCC Caution Any change or modification to the product not expressly approved by Linksys could void the us...

Page 66: ...cal Authority for procedure to follow Note Combinations of power levels and antennas resulting in a radiated power level of above 100 mW equivalent isotropic radiated power EIRP are considered as not compliant with the above mentioned directive and are not allowed for use within the European community and countries that have adopted the European R TTE directive 1999 5 EC For more details on legal ...

Page 67: ...is à autorisation selon le départment L utilisation en extérieur est soumis à autorisation préalable et très restreint Vous pouvez contacter l Autorité de Régulation des Télécommunications http www art telecom fr pour de plus amples renseignements 2 4 GHz Band only channels 10 11 12 13 2457 2462 2467 and 2472 MHz respectively may be used freely in France for indoor use License required for outdoor...

Page 68: ...ing with Linksys products Give our advice line a call at 800 546 5797 LINKSYS Or fax your request in to 949 261 8868 If you experience problems with any Linksys product you can call us at 800 326 7114 Don t wish to call You can e mail us at support linksys com If any Linksys product proves defective during its warranty period you can call the Linksys Return Merchandise Authorization department for...

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