Description
Parameter
Enables secured calls on an extension. Options are:
•
Optional: The phone maintains the current behavior for secure
calls.
•
Required: The phone rejects nonsecure calls from other phones.
Secure Call Option
ACD Settings
Description
Parameter
Enables the phone for Automatic Call Distribuion (ACD). Select
Yes
to enable or
No
to disable.
Default: No
Broadsoft ACD
Enables the phone to display details of a call center call. Select
Yes
to
enable or
No
to disable.
Default: No
Call Information Enable
Enables the user to add a disposition code. Select
Yes
to enable or
No
to disable.
Default: No
Disposition Code Enable
Enables the user to trace the last incoming call. Select
Yes
to enable or
No
to disable.
Default: No
Trace Enable
Enables the user to escalate a call to a supervisor in case of emergency.
Select
Yes
to enable or
No
to disable.
Default: No
Emergency Escalation Enable
Displays the call center status and the agent status. Select
Yes
to enable
or
No
to disable.
Default: No
Queue Status Notification Enable
Proxy and Registration
Description
Parameter
SIP proxy server and port number set by the service provider for all
outbound requests. For example: 192.168.2.100:6060.
The port number is optional.
Default: 5060
Proxy
Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide
199
Cisco IP Phone Web Page
Summary of Contents for IP Phone 6841
Page 15: ...P A R T I About the Cisco IP Phone Cisco IP Phone Hardware page 3 Technical Details page 11 ...
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Page 34: ...Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide 20 External Devices ...
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Page 79: ...P A R T III Phone Accessories Cisco IP Phone Accessories page 67 Wall Mount Kit page 71 ...
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Page 84: ...Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide 70 Headsets ...
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