Cisco DPC3928 DOCSIS, User Manual, Page: 34 / 68

Chapter 2 Installing the DOCSIS Wireless Residential Voice Gateway
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Information Your Service Provider Needs
You will need to give your service provider the following information, which is
printed on the bar code label attached to the device:

The Serial Number (S/N) of the residential gateway. The serial number consists
of a series of nine digits.

The Media Access Control (CM MAC) address of the residential gateway. The
CM MAC address consists of a series of 12 alphanumeric characters.

The Media Access Control (MAC) address of the residential gateway media
terminal adapter (MTA MAC). The MTA MAC address consists of a series of 12
alphanumeric characters.
The following illustration shows a typical bar coded label; the image may vary from
the label on the actual product.
Write down these numbers in the spaces provided:
Serial Number _______________________
CM MAC MAC Address ________________________
MTA MAC Address ________________________
I Already Have a High-Speed Internet Access Account
Telephone Service
You will need to establish a telephone account with your local service provider to
use your residential gateway for telephone service.
When you contact your service provider, you may be able to transfer your existing
telephone numbers. If not, then your cable telephony service provider will assign a
new telephone number to enable your voice service(s). Discuss these options with
your telephony service provider.