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Contents 

 

4036168 Rev A 

v 

 

Chapter 6  Security Configuration 

165

 

MAC Filtering Setup ........................................................................................................... 166

 

Incoming IP Filtering ........................................................................................................... 174

 

Outgoing IP Filtering ........................................................................................................... 180

 

Parental Control Setup - Filtering Function ..................................................................... 185

 

URL Filtering Function ....................................................................................................... 191

 

Stateful Packet Inspection ................................................................................................... 196

 

Local Certificates .................................................................................................................. 199

 

Trusted CA Certificates ....................................................................................................... 204

 

Chapter 7  Advanced Configuration 

207

 

Upstream Quality of Service .............................................................................................. 208

 

Remote Management ........................................................................................................... 212

 

Port Mapping ........................................................................................................................ 214

 

Virtual Servers Setup ........................................................................................................... 218

 

Port Triggering Setup .......................................................................................................... 222

 

DMZ Host Setup .................................................................................................................. 226

 

DNS Server Configuration .................................................................................................. 227

 

DNS Entries .......................................................................................................................... 228

 

Dynamic DNS ....................................................................................................................... 229

 

Nslookup ............................................................................................................................... 232

 

Default Gateway Routing ................................................................................................... 233

 

Static Route ........................................................................................................................... 235

 

Ping ........................................................................................................................................ 236

 

DHCP Server Probing ......................................................................................................... 238

 

Internet Group Management Protocol .............................................................................. 240

 

IPSec Settings ........................................................................................................................ 242

 

Chapter 8  Customer Information 

245

 

Customer Support ................................................................................................................ 246

 

Return Products for Repair ................................................................................................. 248

 

Index 

251

 

 
  

Summary of Contents for DDR2200 Series

Page 1: ...4036168 Rev A DDR2200 Series Residential Gateway Installation and Operation Guide ...

Page 2: ......

Page 3: ...Please Read Important Please read this entire guide If this guide provides installation or operation instructions give particular attention to all safety statements included in this guide ...

Page 4: ... the access point volume of network traffic building materials and construction operating system used mix of wireless products used interference and other adverse conditions Publication Disclaimer Cisco Systems Inc assumes no responsibility for errors or omissions that may appear in this publication We reserve the right to change this publication at any time without notice This document is not to ...

Page 5: ...e qualified to do so Notice à l attention des installateurs de réseaux câblés Les instructions relatives aux interventions d entretien fournies dans la présente notice s adressent exclusivement au personnel technique qualifié Pour réduire les risques de chocs électriques n effectuer aucune intervention autre que celles décrites dans le mode d emploi et les instructions relatives au fonctionnement ...

Page 6: ...geführt sind außer Sie sind zur Durchführung solcher Arbeiten qualifiziert Aviso a los instaladores de sistemas CATV Las instrucciones de reparación contenidas en el presente aviso son para uso exclusivo por parte de personal de mantenimiento cualificado Con el fin de reducir el riesgo de descarga eléctrica no realice ninguna otra operación de reparación distinta a las contenidas en las instruccio...

Page 7: ...rtically 10 Mounting the Residential Gateway to the Wall 11 Connecting Your Computer to the Residential Gateway 12 Connecting the DSL Interface 14 Connecting an IP Set Top to the Gateway 15 Chapter 3 Configuration and Operation 17 Logging In to the Residential Gateway 19 System Summary 21 Setting Up Your System with the Setup Wizard 22 Setting System Date and Time 26 Setting Password 27 DHCP Lease...

Page 8: ...em Log Configuration 65 System Logs 71 Print Server Settings 73 Clone MAC Addresses 76 Voice SIP Basic Configuration 79 Voice SIP Advanced Configuration 84 USB File List 88 Chapter 4 DSL Configuration 91 DSL Summary 92 DSL Statistics 93 DSL Diagnostics 95 DSL Settings 98 ADSL Tone Settings 104 Chapter 5 Home Network Configuration 107 Client Summary 108 WAN Quick Setup 112 LAN Setup 125 Wireless Su...

Page 9: ... 204 Chapter 7 Advanced Configuration 207 Upstream Quality of Service 208 Remote Management 212 Port Mapping 214 Virtual Servers Setup 218 Port Triggering Setup 222 DMZ Host Setup 226 DNS Server Configuration 227 DNS Entries 228 Dynamic DNS 229 Nslookup 232 Default Gateway Routing 233 Static Route 235 Ping 236 DHCP Server Probing 238 Internet Group Management Protocol 240 IPSec Settings 242 Chapte...

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Page 11: ... with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over 13 Unplug this apparatus during lightning storms or when unused for long periods of time 14 Refer all servicing to qualified service personnel Servicing is required when the apparatus has been ...

Page 12: ...stall this apparatus in an enclosure such as a bookcase or rack unless the installation provides proper ventilation Do not place entertainment devices such as VCRs or DVDs lamps books vases with liquids or other objects on top of this product Do not block ventilation openings Protect from Exposure to Moisture and Foreign Objects WARNING Avoid electric shock and fire hazard Do not expose this produ...

Page 13: ... safety precautions should always be followed to reduce the risk of fire electric stock and injury to persons including the following 1 Do not use this product near water for example near a bath tub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric sh...

Page 14: ...ot expressly approved by Cisco Systems Inc could void the user s authority to operate the equipment The information shown in the FCC Declaration of Conformity paragraph below is a requirement of the FCC and is intended to supply you with information regarding the FCC approval of this device The phone numbers listed are for FCC related questions only and not intended for questions regarding the con...

Page 15: ...ified as soon as possible You will be informed of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service If you experience trouble with this tele...

Page 16: ... Bulletin 65C rev 01 01 in compliance with Part 2 1091 and Part 15 27 The minimum separation distance from the antenna to general bystander is 7 9 inches 20 cm to maintain compliance Canada This system has been evaluated for RF exposure for humans in reference to Canada Health Code 6 2009 limits The evaluation was based on evaluation per RSS 102 Rev 4 The minimum separation distance from the anten...

Page 17: ...ective This declaration is only valid for configurations combinations of software firmware and hardware supported or provided by Cisco Systems for use within the EU The use of software or firmware not supported or provided by Cisco Systems may result in the equipment no longer being compliant with the regulatory requirements ...

Page 18: ...dans d autres parties de la bande 2 4 GHz Consultez http www arcep fr pour de plus amples détails Italy This product meets the National Radio Interface and the requirements specified in the National Frequency Allocation Table for Italy Unless this wireless LAN product is operating within the boundaries of the owner s property its use requires a general authorization Please check http www comunicaz...

Page 19: ...CE Compliance 4036168 Rev A xv Antennas Use only the antenna supplied with the product 20090312 CE_Gateway ...

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Page 21: ... operate the DDR2200 series residential gateway Audience This guide is written for two audiences Subscribers who have purchased a residential gateway and want to experience high speed Internet and high quality digital telephone service can use this guide for background information and basic operation This guide is also written for the service provider s installers who initially set up and configur...

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Page 23: ... capabilities all from one device You can use your residential gateway to connect to a variety of devices in the home or small office The residential gateway supports high speed data access VoIP services and features that support Internet Protocol TV IPTV deployment Use this chapter to learn about your residential gateway 1 Chapter 1 Introducing the DDR2200 Series Residential Gateway In This Chapt...

Page 24: ...ateway combines a variety of home networking technologies in one box Ethernet USB 802 11g wireless and HPNA Ethernet Ethernet is a network standard for data transmission using either coaxial or twisted pair cable over a LAN local area network The information can be transmitted at speeds of 10 to 100 Mbps If the home or office is wired for Ethernet use one of the four LAN interfaces on the gateway ...

Page 25: ...s and Features 4036168 Rev A 3 ADSL2 Asymmetric Digital Subscriber Line ADSL provides high access transmission speeds for delivery of video voice and data services to homes over ordinary copper telephone wire ...

Page 26: ...een the PC and the residential gateway 4 USB PC Illuminates solid green to indicate that a USB carrier is present and blinks to indicate that USB data is being transferred between the PC and the residential gateway 5 USB DEVICE Illuminates solid green to indicate that a USB carrier is present and blinks to indicate that USB data is being transferred between the connected USB device and the residen...

Page 27: ...is solid if any pair drops the DSL WAN LED will blink differently to provide additional status as follows If the outer pair drops the LED blinks slowly about 1 blink every second When the inner pair drops the LED blinks faster about 4 blinks every second 10 INTERNET Indicates wide area network WAN traffic The LED indicators mean the following status Solid IP is connected Blinking WAN interface has...

Page 28: ...sets the device to factory default values and resets the residential gateway 4 PSTN Connects to the home telephone wiring and is used as a backup to voice over IP VoIP service in the event of a power outage to the residential gateway 5 TEL 1 and TEL 2 RJ 11 telephone ports connect to home telephone wiring to conventional telephones or fax machines 6 HPNA Connects to the coaxial cable wiring in the...

Page 29: ... Panel 4036168 Rev A 7 9 USB PC 12 Mbps USB port connects to the USB port on your PC 10 DSL RJ 11 port connects to the DSL line from the service provider 11 ANTENNA Receives and transmits data packets to wireless devices ...

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Page 31: ...r residential gateway and to connect the residential gateway to your computer and other devices in your home 2 Chapter 2 Installing the Residential Gateway In This Chapter Mounting the Residential Gateway Vertically 10 Mounting the Residential Gateway to the Wall 11 Connecting Your Computer to the Residential Gateway 12 Connecting the DSL Interface 14 Connecting an IP Set Top to the Gateway 15 ...

Page 32: ... Some installations may require that you place the residential gateway in a vertical position Use proper care when installing the residential gateway in a vertical position Be sure that the housing of the residential gateway is vertical and that the stand is extended as shown in the following illustration ...

Page 33: ...unting the Residential Gateway to the Wall The following illustration shows the location and dimensions of the wall mounting slots on the bottom of the residential gateway Use the information on this page as a guide for mounting your residential gateway to the wall ...

Page 34: ... the computer with an Ethernet connection 1 Connect the power adapter that came with the residential gateway to the POWER port on the residential gateway and to an electrical outlet 2 Power on the residential gateway After the residential gateway has completed its startup process the POWER LED on the front panel of the residential gateway should be green 3 Connect the Ethernet cable provided with ...

Page 35: ...dential gateway to the POWER port on the residential gateway and to an electrical outlet 2 Power on the residential gateway After the residential gateway has completed its startup process the POWER light on the front panel of the residential gateway should be green 3 Connect the gray cable provided with the residential gateway from the DSL port on the residential gateway to a telephone wall jack S...

Page 36: ...terface Now that you have connected the gateway to power and you have made the LAN connections you can connect the DSL interface connection to the wall jack as shown in the following illustration This illustration shows all of the attached devices connected to the residential gateway ...

Page 37: ...to an IP set top using an Ethernet or coaxial connection Ethernet Connection Complete the following steps to connect the residential gateway to an IP set top through Ethernet for IPTV service 1 Ensure that the residential gateway is powered on 2 Connect an Ethernet cable from the Ethernet port LAN 1 through LAN 4 on the gateway to the Network port on the set top 3 Power on the IP set top ...

Page 38: ... the following steps to connect the residential gateway to an IP set top with coaxial cable for IPTV service 1 Ensure that the residential gateway is powered on 2 Connect a coaxial cable from the HPNA port on the gateway to the TO WALL Video In port on the set top 3 Power on the IP set top ...

Page 39: ...guration Protocol wireless network settings port forwarding parental control and so forth This section provides information that you can use to configure and interact with the residential gateway through the user interface The screens shown in this guide represent the default values for the device Use this chapter to help you check the status of the residential gateway and to configure the device ...

Page 40: ...ics 34 WAN Statistics 35 ATM Statistics 36 Tools Update Software 37 Updating Software 38 Settings Backup 40 Update Settings 42 Customer Configuration File 44 Restore Default Settings 46 Saving the Configuration for the Residential Gateway 48 Time Settings 50 Service Control 53 IP Access Control 55 Password Access to the Residential Gateway 58 HTTP Server Port 61 ALG Settings 63 System Log Configur...

Page 41: ...uter use the following steps to log in to the residential gateway as an administrator Note A non administrative user may need a different user name and password for logging in to the residential gateway These users can access non privileged information 1 On your PC open the web browser that you prefer to use 2 In the address field enter the following IP address 192 168 1 254 The system prompts you...

Page 42: ...and admin for the password The residential gateway opens with the System Summary page in the forefront You can use this web interface to check the status of the residential gateway and to configure parameters Note The screens shown in this guide represent the default values for the device ...

Page 43: ...se this screen to find hardware and software information as well as physical and IP layer information This screen also provides a link to the Setup Wizard The Setup Wizard is a step by step sequence to set up your residential gateway for the first time to ensure proper operation The Log Out button on this screen allows you to quickly log out and log back in without opening a browser Path System Su...

Page 44: ...d combines the various tasks into one convenient tool to reduce configuration time The wizard requires that you make a few selections within this process Your selections will depend on your service provider To set up your system with the Setup Wizard complete the following steps 1 Click System on the main screen The System Summary window opens 2 Click Setup Wizard at the top of the screen The Setu...

Page 45: ...ad your PC s MAC address 5 Click Next The Setup Wizard 2 4 Time Settings screen opens This screen lets you synchronize the time on the residential gateway with an Internet time server If you do not synchronize the time with an Internet time server the residential gateway will use its default time 6 Do you want to automatically synchronize the time on the residential gateway with an Internet Time s...

Page 46: ... check the Enable Wireless check box If no clear the Enable Wireless check box The wireless capability of the residential gateway is disabled and all devices communicating with the residential gateway will have to be hard wired 12 Do you want to prevent other wireless devices from communicating over the wireless network with the residential gateway If yes select the Hide Access Point check box If ...

Page 47: ...the SSID from the drop down list that you want to use 19 In the Network Authentication field select one of the following authentication methods from the drop down list Open All devices may access the wireless network preferred option Shared Only devices configured with the 64 bit or 128 bit Key may access the wireless network WPA PSK Wi Fi Protected Access Pre Shared Key Your network is secured by...

Page 48: ...on the main screen The System Summary window opens 2 Under the Admin section on the screen click NTP Server Setting The Time Settings screen opens 3 Make sure the Automatically synchronize with Internet time servers check box is checked 4 In the First NTP time server field select clock fmt he net from the drop down list 5 In the Second NTP time server field select time nist gov from the drop down ...

Page 49: ...gateway This login allows access to privileged information The default password for this user name is admin support Allows an ISP technician to access your residential gateway for maintenance and to run diagnostics The default password for this user name is support user Allows access to view configuration settings and statistics as well as to update the residential gateway s software The default p...

Page 50: ...ost Configuration Protocol DHCP table This screen shows a mapping of hosts shown by their MAC addresses and their assigned IP addresses The DHCP server for the residential gateway assigns these IP addresses to the devices The screen also shows when the lease for the IP address expires Path System Details LAN DHCP ...

Page 51: ...u can use this screen to check the ADSL2 connection Path System Details WAN In MER protocol as shown here press Release or Renew to release your current WAN IP address and obtain a new DHCP lease In PPPoE or PPPoA protocol press Connect to activate a new WAN connection or press Disconnect to disable the connection as shown in the following illustration ...

Page 52: ...nd Operation 30 4036168 Rev A Route Information The Route Info screen shows the routing table for the residential gateway This screen provides the gateway address for specific destination IP addresses Path System Details Route ...

Page 53: ...ARP Information 4036168 Rev A 31 ARP Information The ARP Info screen displays the Address Resolution Protocol ARP table This table shows the IP address to MAC address mapping Path System Details ARP ...

Page 54: ...guration and Operation 32 4036168 Rev A CPU Information The CPU Info screen shows detailed information about the CPU utilization and the active processes running on the residential gateway Path System Details CPU Info ...

Page 55: ...Memory Information 4036168 Rev A 33 Memory Information The Memory Info screen shows the detailed memory availability of the residential gateway Path System Details Memory Info ...

Page 56: ...N This screen shows the number of transmitted and received packets on the LAN interface for Ethernet USB and wireless devices Path System Statistics LAN Reset Statistics To reset the statistics click Reset Statistics on the screen This action clears the counters and sets them to zero for the packets received and transmitted on the LAN interface ...

Page 57: ...wide area network WAN This screen shows the number of transmitted and received packets for the DSL WAN interface Path System Statistics WAN Reset Statistics To reset the statistics click Reset Statistics on the screen This action clears the counters and sets them to zero for the packets received and transmitted on the WAN interface ...

Page 58: ...e This screen shows the ATM Layer 2 statistics such as the number of ATM cells transmitted and received over the ATM interface Path System Statistics ATM Reset Statistics To reset the statistics click Reset on the screen This action clears the counters and sets them to zero for the packets received and transmitted on the ATM interface ...

Page 59: ...Software 4036168 Rev A 37 Tools Update Software The Tools Update Software screen allows you to update the software for the residential gateway with a new version Path System Management Configuration Update Software ...

Page 60: ... The Tools Update Software screen opens Note This screen also gives you the option of uploading the bonding master image or the dual image master and slave firmware together 4 In the Software File Name field click Browse to locate the software image file Then To restore the residential gateway to factory defaults following the update check the Restore to default settings after update software imag...

Page 61: ...tware 4036168 Rev A 39 5 Click Update Software to update the software of your residential gateway with the new version The residential gateway loads the new software and reboots when the software update is complete ...

Page 62: ...onfiguration and save it to disk Path System Management Configuration Back Up Config File Backing Up Configuration Settings To back up the configuration settings for the residential gateway complete the following steps 1 Click System on the main screen 2 Click Management The Configuration screen opens with the Configuration tab in the forefront ...

Page 63: ...ick Back Up Settings The following screen is displayed 5 Click Save The system prompts you to select a location to store the backup 6 Select a location and type in a file name 7 Click Save to save a backup of the configuration The system displays a message when the download of the file is complete ...

Page 64: ...e this feature if you want to set up multiple residential gateways with a similar configuration Path System Management Configuration Update Config File Updating Configuration Settings To update the configuration settings for the residential gateway complete the following steps 1 Click System on the main screen 2 Click Management The Configuration screen opens with the Configuration tab in the fore...

Page 65: ... name of the configuration file that you want to use to update your settings You can click Browse to locate the file 5 Click Update Settings to update the configuration of the residential gateway 6 Wait a few minutes while the system reboots the residential gateway The new configuration takes effect after the residential gateway reboots ...

Page 66: ...ion to delete the file Note If you need to revert to the factory default settings you can press the Restore Default Settings button on the screen or the Reset button on the device For more information see Restore Default Settings on page 46 Path System Management Configuration Update Config File 1 Click System on the main screen 2 Click Management The Configuration screen opens with the Configurat...

Page 67: ...stomer config file by clicking Erase the system reverts to the device s original factory default settings If the uploaded customer config file exists the system will reset to the new settings when you click Restore Default Settings in the web UI or press the Reset button on the device ...

Page 68: ...e by inserting a sharp instrument such as a paper clip in the reset area on the back of the residential gateway Path System Management Configuration Restore Default Settings Restoring the Configuration to the Default Settings To restore the configuration to the default settings complete the following steps 1 Click System on the main screen 2 Click Management The Configuration screen opens with the...

Page 69: ...Default Settings The Tools Restore Default Settings screen opens 4 Click Restore Default Settings The system displays the following prompt 5 Click OK The system displays the following message 6 Follow the on screen instructions to restore the default settings ...

Page 70: ...er to make the changes take effect Path System Management Configuration Restore Default Settings Save Reboot Saving the Configuration and Rebooting the Residential Gateway To save any configuration changes and to reboot the router to make the changes take effect complete the following steps 1 Click System on the main screen 2 Click Management The Configuration screen opens with the Configuration t...

Page 71: ...displays the following message 4 Follow the instructions on the screen to save the configuration and to reboot the router The residential gateway displays the following message shown below The System Summary screen opens when the residential gateway has finished rebooting The new settings are displayed ...

Page 72: ... gateway with a network based time server Path System Management Settings Internet Time Synchronize with Internet Time To synchronize the time for the residential gateway with the Internet time complete the following steps 1 Click System on the main screen 2 Click Management The Configuration screen opens with the Configuration tab in the forefront ...

Page 73: ...e The Time Settings screen opens 5 Check the box Automatically synchronize with Internet time servers The Time Settings screen opens with populated fields 6 In the First NTP time server field select a time server from the drop down list If you select Other enter the name of the server in the blank field ...

Page 74: ...Rev A 7 In the Second NTP time server field select a time server from the drop down list If you select Other enter the name of the server in the blank field 8 In the Time zone offset field select the time zone specific to your area 9 Click Save Apply ...

Page 75: ... and ICMP on the residential gateway Path System Management Settings Service Control List Enabling or Disabling Services To enable or disable services on the residential gateway complete the following steps 1 Click System on the main screen 2 Click Management The Configuration screen opens with the Configuration tab in the forefront ...

Page 76: ...able a service do the following To enable a service select the check box next to the service you want to enable A check box with a check indicates that the service is enabled To disable a service de select the check box next to the service you want to disable A check box without a check indicates that the service is disabled 6 Click Save Apply to enable or disable the selected services ...

Page 77: ...ed in the Access Control List If the Access Control mode is disabled you cannot configure the residential gateway from non local IP addresses For example you can use this feature to prevent a remote site from configuring the residential gateway The services are the system applications listed in the Service Control List Path System Management Settings IP Access Control ...

Page 78: ... complete the following steps 1 Click System on the main screen The System Summary screen opens by default 2 Click Management The Configuration screen opens with the Configuration tab in the forefront 3 Click the Settings tab The Settings screen opens 4 Click IP Access Control The Access Control IP Address screen opens ...

Page 79: ...nt station that you want to allow access to the local management services 6 In the IP Address field enter the IP address of the management station that you want to allow access to the local management services 7 Click Save Apply to allow access for the IP address you entered 8 Enable the Access Control Mode as shown in the following screen ...

Page 80: ...ileged information support Allows an ISP technician to access your residential gateway for maintenance and to run diagnostics user Allows access to view configuration settings and statistics as well as to update the residential gateway s software The admin login provides access to all screens including privileged information for the residential gateway The support login and user login provide acce...

Page 81: ...ng Passwords To create passwords for the residential gateway complete the following steps 1 Click System on the main screen 2 Click Management The Configuration screen opens with the Configuration tab in the forefront 3 Click the Settings tab The Settings screen opens ...

Page 82: ... characters and passwords cannot contain a space The default password is admin 7 In the New Password field enter the new password The maximum character length is 16 characters and passwords cannot contain a space 8 In the Confirm Password field enter the new password again to confirm your entry 9 Click Save Apply to save the password Tip Another quick way to change passwords is to go to the System...

Page 83: ...or the HTTP server on both the LAN and WAN interfaces Path System Management Settings HttpServer Modifying the Http Server Ports To modify the Http Server ports complete the following steps 1 Click System on the main screen 2 Click Management The Configuration screen opens with the Configuration tab in the forefront ...

Page 84: ...ttings tab The Settings screen opens 4 Click HttpServer The Http Server Port opens 5 In the LAN Http Server Port field enter the port number for the HTTP server from the LAN side 6 In WAN Http Server Port field enter the port number for the HTTP server from the WAN side ...

Page 85: ...IP ALG based on the customer s requirement Path System Management Settings ALG Settings Modifying theALG Settings To modify the ALG settings complete the following steps 1 Click System on the main screen 2 Click Management The Configuration screen opens with the Configuration tab in the forefront ...

Page 86: ...nd Operation 64 4036168 Rev A 3 Click the Settings tab The Settings screen opens 4 Click the last option ALG Settings The ALG Settings page opens 5 Set or clear the SIP Enabled check box depending on your customer s requirement ...

Page 87: ... on the residential gateway For example a failed login is an event that you can select Path System Management Local Management System Log Configuration Logging Events To log selected events complete the following steps 1 Click System on the main screen 2 Click Management The Configuration screen opens with the Configuration tab in the forefront ...

Page 88: ...ment screen opens 4 Click System Log Configuration The System Log Configuration screen opens 5 Do you want to enable the logging of events If yes in the Log field select Enable and go to step 6 If no in the Log field select Disable and click Save Apply to turn off logging You have completed this procedure ...

Page 89: ... to the selected level will be displayed Emergency Alert Critical Error Warning Notice Informational Debugging 8 Select the mode for the logging from the following options If the selected mode is remote or both events are sent to the specified IP address and UDP port of the remote syslog server If the selected mode is local or both events are recorded in the local memory Local Events are logged in...

Page 90: ...g Logging To disable the logging function complete the following steps 1 Click System on the main screen 2 Click Management The Configuration screen opens with the Configuration tab in the forefront 3 Click the Local Management tab The Local Management screen opens ...

Page 91: ... the Log Level field select from the following options to indicate the level of alarms to be logged Emergency Alert Optical Error Warning Notice Informational Debugging 7 In the Display Level field select from the following options to indicate the level of alarms that you want displayed Emergency Alert Optical Error Warning Notice Informational Debugging ...

Page 92: ...dential gateway Remote Store on a remote log server Both Store on the residential gateway and on the remote log server 9 Click Save Apply The following prompt appears alerting you that you will lose any information captured by the residential gateway 10 Are you sure you want to disable logging and lose the captured data If yes click OK to turn off logging If no click Cancel ...

Page 93: ... the residential gateway Path System Management Local Management View System Log Viewing System Logs To view the system log for the residential gateway complete the following steps 1 Click System on the main screen 2 Click Management The Configuration screen opens with the Configuration tab in the forefront ...

Page 94: ...d Operation 72 4036168 Rev A 3 Click the Local Management tab The Local Management screen opens 4 Click View System Log The System Log screen opens 5 Review the log entries on the screen 6 Click Refresh to refresh the system log ...

Page 95: ...ble or disable printer support from the USB connection Path System Advanced Print Server Enabling the Print Server To enable the print server complete the following steps 1 Click System on the main screen 2 Click the Advanced tab The Print Server settings screen opens with the Print Server tab in the forefront ...

Page 96: ...e name of the print server you want to enable 5 In the Make and model field enter the make and model of the printer 6 Click Save Apply to enable the print server Disabling the Print Server To disable the print server complete the following steps 1 Click System on the main screen 2 Click the Advanced tab The Print Server settings screen opens with the Print Server tab in the forefront ...

Page 97: ...4036168 Rev A 75 3 Clear the Enable on board print server check box The screen refreshes and the fields for entering print server name make and mode are removed from the screen 4 Click Save Apply to disable the print server ...

Page 98: ...ne MAC addresses so that the residential gateway assumes the MAC address of an attached device or a user specified MAC address Path System Advanced Clone MAC Enabling the Clone MAC Function To enable the Clone MAC function complete the following steps 1 Click System on the main screen 2 Click the Advanced tab The Print Server settings screen opens with the Print Server tab in the forefront ...

Page 99: ... The screen populates with more fields 5 In the MAC Address field enter the MAC address that you want to clone You can also click Load client PC MAC to locate an address you want to clone 6 Click Apply Reboot to clone the MAC address The residential gateway reboots and assumes the MAC address you have specified ...

Page 100: ...ick System on the main screen 2 Click the Advanced tab The Print Server settings screen opens with the Print Server tab in the forefront 3 Click the Clone MAC tab 4 Uncheck the Enable clone MAC address check box The screen refreshes and the field for entering the MAC address is removed from the screen 5 Click Apply Reboot to disable the Clone MAC function ...

Page 101: ...ation 4036168 Rev A 79 Voice SIP Basic Configuration The Voice SIP screen allows you to enter and save the session initiation protocol SIP parameters and to start and stop the voice application Path System Advanced VoIP Basic ...

Page 102: ...eration 80 4036168 Rev A Setting Up VoIP To enter the VoIP parameters complete the following steps 1 Click System on the main screen 2 Click Advanced The Print Server Settings screen opens with the Print Server tab in the forefront ...

Page 103: ...ation 4036168 Rev A 81 3 Click the VoIP Basic tab The Voice SIP screen opens 4 In the Interface name field select the interface you want to use for VoIP 5 In the Locale selection field select the country where you are located ...

Page 104: ... check box The SIP Outbound Proxy and the SIP Outbound Proxy port fields appear Enter the SIP outbound proxy server domain name or IP Address and the SIP outbound proxy port If no make sure the Use SIP Outbound Proxy check box is unchecked 11 Do you wish to use SIP Registrar If yes check the Use SIP Registrar check box The SIP Registrar and the SIP Registrar port fields appear Enter the SIP regist...

Page 105: ... you want to be authenticated 16 In the Password field enter the password for the extension This allows you to authenticate the phone number 17 Do you want to activate the line If yes click Start SIP client to save your settings and to activate the line If no click Stop SIP client to deactivate the line ...

Page 106: ...onfiguration and Operation 84 4036168 Rev A Voice SIP Advanced Configuration The Voice SIP screen allows you to configure the more advanced VoIP features such as call forwarding Path System Advanced VoIP Advanced ...

Page 107: ...screen to set up advanced VOIP features for the residential gateway Note Be sure to consult your ISP or VOIP service provider when making the settings described below To set up the advanced VoIP features complete the following steps 1 Click System on the main screen 2 Click Advanced The Print Server Settings screen opens with the Print Server tab in the forefront ...

Page 108: ...Chapter 3 Configuration and Operation 86 4036168 Rev A 3 Click the VoIP Advanced tab The Voice SIP screen opens ...

Page 109: ...enable the message waiting indicator if desired 7 Check Enable T38 support to enable T38 fax support if needed 8 In the Registration Expire Timeout field enter the registration expiration time of the SIP client 9 In the Dtmf Relay setting field select one of the following settings Sip Info RFC2833 Voice Band 10 In the SIP Transport protocol field select the protocol you will support from the follo...

Page 110: ...he gateway This feature allows your residential gateway to act like a shared network drive Path System Advanced USB Enabling or Disabling USB Devices To enable or disable a USB device complete the following steps 1 Click System on the main screen 2 Click Advanced The Print Server Settings screen opens with the Print Server tab in the forefront 3 Click USB The USB Configuration screen opens ...

Page 111: ...oard usb storage devices check box to enable the USB devices After you enable it you can view the USB disk information or the Disk File List on the page You can access the files on the USB disk drive from any LAN WLAN PC since the files are on the network If no make sure the Enable on board usb storage devices check box is unchecked 6 Click Save Apply to save your settings ...

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Page 113: ...to modify the configuration Use this chapter to help you check the status of the DSL connection such as performance and to modify the DSL configuration 4 Chapter 4 DSL Configuration In This Chapter DSL Summary 92 DSL Statistics 93 DSL Diagnostics 95 DSL Settings 98 ADSL Tone Settings 104 ...

Page 114: ...operational configuration of the DSL interface such as signal to noise ratio and output power and line coding The DSL chip on the residential gateway automatically detects the best method to use to communicate with the DSL access multiplexer DSLAM This screen reports the results of that process Path DSL Summary ...

Page 115: ...DSL Statistics 4036168 Rev A 93 DSL Statistics The DSL Statistics screen displays statistics for the ADSL connection This screen shows the number of frames with errors Path DSL Statistics ...

Page 116: ...any bits are sent and are erred among them To test for quality of the DSL connection 1 Click DSL on the main screen 2 Click the Statistics tab 3 Click ADSL BER Test 4 Enter the duration of the test in seconds for the Tested Time sec 5 Click Start to start the test To Reset DSL Statistics To reset the statistics click Reset Statistics button This action will clear the numbers and restart the calcul...

Page 117: ...95 DSL Diagnostics The Diagnostics screen shows the results of diagnostics tests that the residential gateway performs while testing your DSL connection The individual tests are listed on the Diagnostics screen Path DSL Diagnostics ...

Page 118: ...diagnostic tests for the residential gateway complete the following steps 1 Click DSL on the main screen 2 Click the Diagnostics tab The Diagnostics screen opens 3 Click Rerun Diagnostics Tests to start the diagnostics test The screen populates with results such as Fail or Pass ...

Page 119: ...rmanent Virtual Circuit PVC up for example an MER connection as shown in the screen shot below then you can see a list of other tests such as OAM F4 F5 or the PING test appear on the DSL Diagnostics page You can click Test with OAM F4 to run a OAM F4 test ...

Page 120: ...er settings for the residential gateway DSL Slave Settings The DSL Slave Settings screen allows you to set the modulation for the residential gateway select a phone line pair and to select advanced capability of the chip set Seamless Rate Adaptation SRA Bitswap Enable PhyR and so forth Path DSL Setting DSL Slave Settings ...

Page 121: ...u want to automatically select the modulation If yes make sure the Automatic Select check box is checked under Select the modulation below field Go to step 5 If no uncheck the Automatic Select check box A list of modulation types appears 4 Under the Select the modulation below area on the screen select the modulation that you want to use You can select one or all of the following modulations G Dmt...

Page 122: ... the capability that you want to use from the following options Bitswap Enable SRA Enable PhyR Enable 6 Click Save Apply to save the settings DSLAdvanced Settings The DSL Advanced Settings screen allows you to select a test mode Path DSL Setting DSL Slave Settings Advanced Settings ...

Page 123: ... configure the DSL advanced settings complete the following steps 1 Click DSL on the main screen The Summary screen opens by default 2 Click the Setting tab The DSL Slave Settings screen opens by default 3 Click Advanced Settings The DSL Advanced Settings screen opens ...

Page 124: ...ng options Normal Reverb Medley No refrain L3 5 Click Apply to configure and save the advanced settings DSL Master Settings The DSL Master Settings screen allows you to choose the bonding bypass mode for the RG and to enable or disable PhyR as needed Path DSL Setting DSL Master Settings ...

Page 125: ...ab The DSL Slave Settings screen opens by default 3 Click the DSL Master Settings tab to open the DSL Master Settings screen 4 Define whether the RG will work on both pairs or a single pair Choose Bonding Mode if you want the RG to work on both pairs Choose Non bonding Mode if you want the RG to work on a single pair 5 Set or clear the PhyR Enable check box depending on whether you want PhyR enabl...

Page 126: ...ive DSL tones or frequencies used by the DSL transceiver Path DSL Setting Advanced Settings Tone Selection Setting DSL Tones or Frequencies To set DSL tones or frequencies complete the following steps 1 Click DSL on the main screen The Summary screen opens by default 2 Click the Setting tab The DSL Settings screen opens ...

Page 127: ...ne Selection The ADSL Tone Settings screen opens 5 Select the ADSL tone settings as follows To select all the tones click Check All To select individual tones click Clear All and then select the tones you want 6 Click Apply to configure the tone settings 7 Click Close to return to the DSL Advanced Settings screen ...

Page 128: ......

Page 129: ...tus of the devices connected to your home network 5 Chapter 5 Home Network Configuration In This Chapter Client Summary 108 WAN Quick Setup 112 LAN Setup 125 Wireless Summary 130 Wireless Basic 131 Wireless Security 140 Wireless MAC Filtering 149 Wireless Bridge 153 Wireless Station List 155 Wi Fi Protected Setup 157 HPNA Information 159 ...

Page 130: ...residential gateway on the LAN side You can click Show HPNA Client to display the HPNA devices attached to the HPNA RF interface of the residential gateway Path Home Network Summary Show HPNA Client Updating HPNAClients To update the HPNA clients complete the following steps 1 Click Home Network on the main screen 2 Click Summary The Client Summary screen opens ...

Page 131: ...Clients if connected 4 Click HPNA Update to update the HPNA software of HPNA devices attached to the residential gateway The Update HPNA Image window opens 5 In the Software File Name field enter the name of the file that you want to use to update your system You can click Browse to locate the file 6 Click Next and wait for the software for the attached HPNA devices to be updated ...

Page 132: ... of the residential gateway At this time there is no limit to the number of simultaneously attached devices Path Home Network Summary Show Wireless Client Showing Attached Clients To show the attached clients to the wireless access point of the residential gateway complete the following steps 1 Click Home Network on the main screen 2 Click Summary The Client Summary screen opens ...

Page 133: ...reless Station List screen opens If you have a wireless client attached to the residential gateway the screen displays the MAC Address of the client and whether the client is associated with the residential gateway 4 Click Refresh to update the list of attached clients ...

Page 134: ... A WAN Quick Setup The WAN Quick Setup screen allows you to set up wide area network WAN connections and settings such as virtual channel identifiers VCI virtual path identifiers VPI and quality of service QoS Path Home Network WAN Setup WAN Quick Setup ...

Page 135: ...terface PPPoE Broadband Type To configure a WAN interface with the PPP over Ethernet PPPoE broadband type complete the following steps 1 Click Home Network on the main screen The Client Summary screen opens 2 Click WAN Setup The WAN Quick Setup screen opens ...

Page 136: ...he DSL Mode field select ATM More fields populate on the screen 6 Complete the following fields on the screen as follows Note This configuration is an example of a specific setting for the residential gateway Your values may differ depending upon your service provider a In the Broadband Connect Type field select PPP over Ethernet PPPoE b In the Encapsulation Mode field select LLC SNAP Bridging ...

Page 137: ...nnel identifier VCI Values are 0 to 65535 i In the Service Category field select ABRI Without PCR j Check the Enable Quality of Service check box if applicable k In the Authentication Method field select AUTO l Check Enable NAT m Check the Enable IGMP Multicast check box if applicable n Check the Enable WAN Service check box 7 Click Save to save your settings 8 Click Reboot This action reboots the...

Page 138: ...Chapter 5 Home Network Configuration 116 4036168 Rev A 2 Click WAN Setup The WAN Quick Setup screen opens ...

Page 139: ... 4036168 Rev A 117 3 Click Add to add a new WAN interface or click Edit to modify an existing WAN interface 4 In the Broadband Type field enter DSL 5 In the DSL Mode field select ATM More fields populate on the screen ...

Page 140: ...alues are 0 to 4095 e In the VPI field enter the virtual path identifier VPI Values are 0 to 65535 f In the VCI field enter the virtual channel identifier VCI Values are 0 to 65535 g In the Service Category field select UBR Without PCR h Select the Enable Quality of Service check box if applicable i Select the Obtain an IP address automatically option j Select the Obtain default gateway automatica...

Page 141: ...wing steps 1 Click Home Network on the main screen The Client Summary screen opens 2 Click WAN Setup The WAN Quick Setup screen opens 3 On the WAN Quick Setup screen check for any PVCs configured on a DSL connection If any are listed check the corresponding Remove box and then click the Remove button to remove them from the default DSL connection ...

Page 142: ...is disabled 5 Select the appropriate connection mode as follows Choose Default Mode if you have only a single service over the WAN interface i e no VLANs Choose VLAN MUX Mode if your service has multiple VLAN services over one connection 6 Click Save Apply to save your selection and then continue with the appropriate settings below 7 Repeat steps 1 6 above for any additional VLAN services that nee...

Page 143: ...WAN Quick Setup 4036168 Rev A 121 Settings for Default Connection Mode If you select Default Mode as shown below this service will have a single service over one connection i e no VLANs ...

Page 144: ... screen appears as shown below 2 From the Broadband Connect Type drop down list choose the appropriate connection type PPPoE as in the example above IPoE or Bridging 3 Configure the remaining credentials as appropriate for your WAN interface 4 Check the Enable WAN Service check box at the bottom of the screen 5 Click Save to save your settings ...

Page 145: ...WAN Quick Setup 4036168 Rev A 123 Settings for VLAN MUX Mode If you select VLAN MUX Mode as shown below this service will have multiple VLAN services over one connection ...

Page 146: ...oose the appropriate connection type PPPoE as in the example above IPoE or Bridging 3 Check the VLAN Mux checkbox and then enter the VLAN ID used by your WAN interface 4 Configure the remaining credentials as appropriate for your WAN interface 5 Check the Enable WAN Service check box at the bottom of the screen 6 Click Save to save your settings 7 Repeat steps 1 6 above for any additional VLAN ser...

Page 147: ... Setup The Local Area Network LAN Setup screen allows users to set up LAN settings such as Dynamic Host Configuration Protocol DHCP Internet Gateway Multicast Protocol IGMP and Universal Plug and Play UPnP Path Home Network LAN Setup ...

Page 148: ...ollowing steps 1 Click Home Network on the main screen The Client Summary screen opens 2 Click LAN Setup The Local Area Network LAN setup screen opens 3 In the IP Address field enter the IP address for the residential gateway 4 In the Subnet Mask field enter the subnet mask for the residential gateway 5 Do you want to enable UPnP ...

Page 149: ...r the last IP address in the range for the DHCP IP address lease pool c In the Subnet Mask field enter the subnet mask for the DHCP server d In the Leased Time hour field enter the duration of the DHCP lease address 8 Click Save to save the changes or click Save Reboot to save the changes and reboot the residential gateway Reserving IPAddresses The Address Reservation screen allows you to reserve ...

Page 150: ...Chapter 5 Home Network Configuration 128 4036168 Rev A 1 Click Home Network on the main screen The Client Summary screen opens 2 Click LAN Setup The Local Area Network LAN setup screen opens ...

Page 151: ...the MAC address to which you want to assign the IP address 6 Click Save to save your settings Configuring a Second LAN IPAddress If needed complete the following steps to configure a second LAN IP address on the gateway 1 Click the check box labeled Configure the second IP Address and Subnet Mask for LAN Interface 2 In the fields provided type the IP Address and Subnet Mask for the second IP addre...

Page 152: ...ter 5 Home Network Configuration 130 4036168 Rev A Wireless Summary The Wireless Summary screen shows the MAC address and security information for the wireless connection Path Home Network Wireless Summary ...

Page 153: ...ows you to configure the basic features of the wireless LAN interface You can enable or disable the LAN interface hide the network from active scans enter a name for the wireless network and restrict the channel set based on country requirements Path Home Network Wireless Basic ...

Page 154: ...ion 132 4036168 Rev A Enabling the Wireless Network To enable the wireless network complete the following steps 1 Click Home Network on the main screen The Client Summary screen opens 2 Click Wireless The Wireless Summary screen opens ...

Page 155: ...annel drop down list select Auto or a channel from 1 to 11 8 In the Wireless Mode field select the wireless mode from the drop down list 802 11g 802 11b Allows you to mix Wireless B with Wireless G equipment but you will lose the higher performance speeds of Wireless G 802 11g only Features the same benefits as Wireless B but offers 5 times the speed at up to 54 Mbps Wireless G currently offers th...

Page 156: ... that you leave these settings unchanged if you are not sure about your configuration Changing these values may lead to unexpected blockages of traffic on your wireless LAN and the blockages might be difficult to diagnose 10 Click Save Apply to enable the wireless network Securing Your Wireless Network with WEP WEP is a security protocol for wireless networks WEP provides security by encrypting da...

Page 157: ...less Summary screen opens 3 Click Security The Wireless Security screen opens 4 In the Select SSID field use the drop down list to choose an option for the service set identifier SSID Note You can add options to this drop down list on the Wireless Basic screen ...

Page 158: ...n WEP is enabled the data is encrypted but the client is not authenticated Shared Only devices configured with the 64 bit or 128 bit key may access the wireless network 6 In the WEP Encryption field select Enabled The Wireless Security screen populates with more fields 7 In the Encryption Strength field choose one of the following options 64 bit Secures your network by 64 bit 10 hex encryption of ...

Page 159: ...cryption the serial number of the gateway is preceded with a 0 numeric zero and is then used as the Network Key Serial Number Encryption is not available for 128 bit encryption If you don t want to use Serial Number Encryption 64 bit only disable it by selecting Disabled from the drop down list Repeat steps 9 and 10 for keys 1 through 4 if you use 64 bit encryption Go to step 12 For 128 bit encryp...

Page 160: ...on 138 4036168 Rev A Disabling the Wireless Network To disable the wireless network complete the following steps 1 Click Home Network on the main screen The Client Summary screen opens 2 Click Wireless The Wireless Summary screen opens ...

Page 161: ...ic 4036168 Rev A 139 3 Click Basic The Wireless Basic screen opens 4 Uncheck the Enable Wireless check box The wireless network fields are removed from the screen 5 Click Save Apply to disable the wireless network ...

Page 162: ...less network and specify the encryption strength Path Home Network Wireless Security WEP Encryption Disabled Securing Your Wireless Network with Encryption Keys If you choose WPA Personal also known as Wi Fi Protected Access PreShared Key as the network authentication method you can secure your network by encrypting all traffic using a pre shared dynamic key The following security methods are desc...

Page 163: ...APersonal or WPA2 Personal To secure your wireless network with a pre shared dynamic key complete the following steps 1 Click Home Network on the main screen The Client Summary screen opens 2 Click Wireless The Wireless Summary screen opens ...

Page 164: ...number as the pre shared key for WPA Authentication 6 In the WPA Pre Shared Key field enter a shared Key 8 63 characters The system will periodically generate a dynamic key based on the shared key 7 In the WPA Group Rekey Interval field enter the group key renewal time period in seconds This time defines how often the dynamic key is regenerated 8 In the WPA Encryption field select the encryption f...

Page 165: ... that use either WPA Personal or WPA2 Personal The access point automatically chooses the encryption algorithm used by each client device To configure the Mixed WPA Personal and WPA2 Personal security settings for the access point follow these steps 1 Click Home Network on the main screen The Client Summary screen opens 2 Click Wireless The Wireless Summary screen opens ...

Page 166: ... of your device If you enable this function the system will automatically use your serial number as the network key for your WEP encryption 6 In the WPA Pre Shared Key field enter a shared Key 8 63 characters The system will periodically generate a dynamic key based on the shared key 7 In the WPA Group Rekey Interval field enter the group key renewal time period in seconds This time defines how of...

Page 167: ...t authentication If you choose this to be your authentication method make sure that a RADIUS server is available in the network for authentication To configure the WPA WPA2 Enterprise security settings for the access point complete the following steps 1 Click Home Network on the main screen The Client Summary screen opens 2 Click Wireless The Wireless Summary screen opens ...

Page 168: ... authentication occurs 6 In the WPA Group Rekey Interval field enter the group key renewal time period in seconds This time defines how often the dynamic key will be regenerated 7 In the RADIUS Server IP Address field enter the IP address for your RADIUS server The default port is 1812 8 In the RADIUS Port field enter the port number for your RADIUS server The default port is 1812 9 In the Radius ...

Page 169: ...hat use either WPA Enterprise or WPA2 Enterprise The access point automatically chooses the encryption algorithm used by each client device To configure the Mixed WPA WPA2 Enterprise security settings for the access point complete the following steps 1 Click Home Network on the main screen The Client Summary screen opens 2 Click Wireless The Wireless Summary screen opens ...

Page 170: ...l at which the re authentication occurs 6 In the WPA Group Rekey Interval field enter the group key renewal time period This time defines how often the dynamic key will be regenerated 7 In the RADIUS Server IP Address field enter the IP address for your RADIUS server The default port is 1812 8 In the RADIUS Port field enter the port number for your RADIUS server The default port is 1812 9 In the R...

Page 171: ...ovide access to the residential gateway or block that client from accessing it Path Home Network Wireless Advanced MAC Filter Allowing Wireless Clients toAccess the Residential Gateway You can allow wireless clients to access the residential gateway if you know the client s MAC address MAC restrict mode must be enabled To allow wireless clients to access the residential gateway complete the follow...

Page 172: ...AC Filter The Wireless MAC Filtering screen opens 5 In the MAC Restrict Mode field click Allow to enable the MAC restrict mode 6 Click Add The Wireless MAC Filter screen opens 7 In the MAC Address field enter the MAC address of the client that you want to allow access to the residential gateway 8 Click Save Apply to allow this wireless client to access the residential gateway ...

Page 173: ... know the client s MAC address MAC restrict mode must be enabled To prevent wireless clients from accessing the residential gateway complete the following steps 1 Click Home Network on the main screen The Client Summary screen opens 2 Click Wireless The Wireless Summary screen opens 3 Click Advanced The Wireless Advanced Settings screen opens ...

Page 174: ...Restrict Mode field click Deny to enable the MAC restrict mode 6 Click Add The Wireless MAC Filter screen opens 7 In the MAC Address field enter the MAC address of the client that you want to prevent from accessing the residential gateway 8 Click Save Apply to prevent this wireless client from accessing the residential gateway ...

Page 175: ...lect Access Point in the AP mode to enable access point functionality Wireless bridge functionality will still be available and wireless stations will be able to associate to the AP Select Disabled in the Bridge Restrict field to disable wireless bridge restriction so any device can communicate with the residential gateway over the wireless bridge Select Enabled in the Bridge Restrict field to ena...

Page 176: ...Chapter 5 Home Network Configuration 154 4036168 Rev A Bridge Restrict Enabled ...

Page 177: ...ated wireless MAC addresses and status Path Home Network Wireless Advanced Station Info Showing MAC Addresses and Clients To show the wireless MAC Address and clients complete the following steps 1 Click Home Network on the main screen 2 Click Wireless The Wireless Summary screen opens ...

Page 178: ...rk Configuration 156 4036168 Rev A 3 Click Advanced The Wireless Advanced Settings screen opens 4 Click Station Info The Wireless Station List opens 5 Click Refresh to update the list of MAC addresses and associated status ...

Page 179: ...he PBC or PIN method for connecting the wireless networks using WPS But first you will still need to configure the appropriate authentication on your router For more information see Security Configuration on page 165 Note Ensure that your wireless client supports WPS If your wireless client does not support WPS you cannot use this functionality Path Home Network Wireless Wi Fi Protected Setup ...

Page 180: ...push another button on your client adapter s WPS setup screen It should start the process of configuring the wireless security on your client station PIN Method The PIN method requires the user to enter a personal identification number PIN from a label on the new device to establish the wireless connection To set up your wireless network using a PIN 1 Click Home Network on the main screen 2 Click ...

Page 181: ...ew the HPNA devices connected to the residential gateway and to examine statistics for these devices Path Home Network HPNA HPNA Info Updating HPNAInformation To update the HPNA information complete the following steps 1 Click Home Network on the main screen The Client Summary screen opens ...

Page 182: ...NA Update to update the HPNA software of HPNA devices attached to the residential gateway The Update HPNA Image window opens 4 In the Software File Name field enter the name of the file that you want to use to update your system You can click Browse to locate the file 5 Click Next The software for the attached HPNA devices is updated ...

Page 183: ...ter Statistics Info HPNA Client Statistics Info or HPNA Diagnostics Info tab HPNA Master Statistics Info The HPNA Master Statistics Info screen displays the master statistics for the HPNA connection such as the number of packets transmitted received and dropped Path Home Network HPNA HPNA Master Statistics Info ...

Page 184: ...6168 Rev A HPNA Client Statistics Info The HPNA Client Statistics Info screen displays the client statistics for the HPNA connection such as the number of packets transmitted received and dropped Path Home Network HPNA HPNA Client Statistics Info ...

Page 185: ...isplays the results of the HPNA Diagnostic tests in all possible directions master to client client to master client to client It also displays diagnostic information such as packets transmitted PER SNR Rx Power and so on for each direction tested Path Home Network HPNA HPNA Diagnostics Info ...

Page 186: ......

Page 187: ...atus of the security configuration or make changes to the configuration 6 Chapter 6 Security Configuration In This Chapter MAC Filtering Setup 166 Incoming IP Filtering 174 Outgoing IP Filtering 180 Parental Control Setup Filtering Function 185 URL Filtering Function 191 Stateful Packet Inspection 196 Local Certificates 199 Trusted CA Certificates 204 ...

Page 188: ... the MAC Filtering feature you can restrict access to certain servers based on their MAC address MAC Filtering is only effective on ATM PVCs configured in Bridge mode Path Security Packet Filtering MAC Filtering Forwarded MAC Filtering Forwarded MAC Filtering means that all MAC layer frames will be FORWARDED except those that match any of the specified rules in the following screen ...

Page 189: ...AC Filtering Setup 4036168 Rev A 167 Blocked MAC Filtering Blocked MAC Filtering means that all MAC layer frames will be BLOCKED except those that match any of the specified rules in the following screen ...

Page 190: ...A Adding MAC Filtering To add MAC Filtering complete the following steps 1 Click Security on the main screen The Packet Filtering tab opens by default 2 Click MAC Filtering The MAC Filtering screen opens 3 Check the Enable Filtering Function check box ...

Page 191: ...MAC Filtering Setup 4036168 Rev A 169 4 Click Add to open a blank MAC Filtering screen ...

Page 192: ...ce MAC Address field enter the frame s source MAC address 8 In the Frame Direction field select one of the following choices from the drop down menu LAN WAN WAN LAN 9 Do you want to select all WAN interfaces If yes check the Select All WAN Interfaces check box under the WAN Interfaces Configured in Bridge mode only field If no uncheck the Select All WAN Interfaces check box under the WAN Interface...

Page 193: ...ecified rules in the table on the screen BLOCKED means that all MAC layer frames will be blocked except those matching with any of the specified rules in the table on the screen To change the policy on how MAC layer frames are forwarded or blocked complete the following steps 1 Click Security on the main screen The Packet Filtering tab opens by default 2 Click MAC Filtering The MAC Filtering scree...

Page 194: ... change the Global Policy If yes click Yes If the policy is forwarded clicking Yes changes the policy to blocked and vice versa If no click No and the policy remains unchanged Removing MAC Filtering To remove a MAC filtering rule you have set up complete the following steps 1 Click Security on the main screen The Packet Filtering tab opens by default 2 Click MAC Filtering The MAC Filtering screen ...

Page 195: ...MAC Filtering Setup 4036168 Rev A 173 3 From the MAC Filtering screen select Remove in the Remove column next to the MAC filtering rule you wish to remove 4 Click Remove to remove the MAC filtering ...

Page 196: ...4036168 Rev A Incoming IP Filtering By default all incoming IP traffic from the WAN is blocked when the firewall is enabled However some IP traffic can be accepted by setting up filters Path Security Packet Filtering Incoming IP Filtering ...

Page 197: ...name and at least one condition for the filter All of the specified conditions in this filter rule must be satisfied for the rule to take effect To add an incoming IP filter complete the following steps 1 Click Security on the main screen The MAC Filtering screen opens by default 2 Select the Incoming IP Filtering tab The Incoming IP Filtering screen opens ...

Page 198: ...ng packets 7 In the Source Subnet Mask field enter the subnet mask of the server sending the incoming packets 8 In the Source Port field enter the port number of the server sending the incoming packets You can enter one port or a range of ports using the following format port or port port Example 0 5 indicates ports 0 through 5 9 In the Destination IP address field enter the destination IP address...

Page 199: ...nt to select all of the WAN interfaces If yes check the Select All field under WAN Interfaces Configured in Routing mode and with firewall enabled only If no clear the Select All field under WAN Interfaces Configured in Routing mode and with firewall enabled only 13 Click Save Apply to add the filter Enabling the Filtering Function To enable the filtering function complete the following steps 1 Cl...

Page 200: ... Incoming IP Filtering screen opens 3 Check the Enable Filtering Function check box to enable the filtering function Removing an Incoming IP Filter To remove an incoming IP filter complete the following steps 1 Click Security on the main screen The MAC Filtering screen opens by default ...

Page 201: ...v A 179 2 Select the Incoming IP Filtering tab The Incoming IP Filtering screen opens 3 From the Incoming IP Filtering screen select Remove in the Remove column next to the filter you wish to remove 4 Click Remove to remove the filter ...

Page 202: ... Configuration 180 4036168 Rev A Outgoing IP Filtering By default all outgoing IP traffic from LAN is allowed but some IP traffic can be BLOCKED by setting up filters Path Security Packet Filtering Outgoing IP Filtering ...

Page 203: ...outgoing IP filtering function complete the following steps 1 Click Security on the main screen The MAC Filtering screen opens by default 2 Click Outgoing IP Filtering The Outgoing IP Filtering screen opens 3 Check the Enable Filtering Function check box to enable the filtering function ...

Page 204: ...ev A Adding an Outgoing IP Filter To add an outgoing IP filter complete the following steps 1 Click Security on the main screen The MAC Filtering screen opens by default 2 Select the Outgoing IP Filtering tab The Outgoing IP Filtering screen opens ...

Page 205: ...ce Subnet Mask field enter the subnet mask for the server sending the incoming packets 8 In the Source Port field enter the port number for the server sending the incoming packets Use the following format port or port port 9 In the Destination IP address field enter the destination IP address for the server receiving the packets 10 In the Destination Subnet Mask field enter the subnet mask for the...

Page 206: ...the following steps 1 Click Security on the main screen The MAC Filtering screen opens by default 2 Select the Outgoing IP Filtering tab The Outgoing IP Filtering screen opens 3 From the Outgoing IP Filtering screen select Remove in the Remove column next to the filter you wish to remove 4 Click Remove to remove the filter ...

Page 207: ...ent IP MAC Filtering Setup screen allows you to configure the residential gateway to restrict access to the Internet email or other network services at specific days and times You can set time restrictions for a single computer a range of computers or multiple computers Path Security Firewall Parental Control ...

Page 208: ...ateway The browser s MAC Address automatically displays the MAC address of the LAN device where the browser is running To restrict other LAN devices select the Other MAC Address option and enter the MAC address of the other LAN device To find out the MAC address of a Windows based PC go to a command window and type ipconfig all Path Security Firewall Parental Control To add time of day restriction...

Page 209: ...4036168 Rev A 187 2 Click the Firewall tab The Filtering Function screen opens 3 Check the Enable Filtering Function check box to enable the filtering function The Client IP MAC Filtering screen populates with any time restrictions that are set ...

Page 210: ...rea check the Blocking check box for every service that you wish to filter 9 In the Scheduling Week Day area check the check boxes next to each day where you want to set up time of day restrictions If you want to apply the time of day restrictions to everyday check the Everyday check box For example check the F Sa and Su check boxes to apply time of day restrictions to Friday Saturday and Sunday 1...

Page 211: ...ly to enable the time of day restrictions Removing Time of Day Restrictions To remove time of day restrictions complete the following steps 1 Click Security on the main screen The MAC Filtering screen opens by default 2 Click the Firewall tab The Filtering Function screen opens ...

Page 212: ...ck box to enable the filtering function The Client IP MAC Filtering Setup screen populates with any time restrictions that are set 4 From the Configure field select Remove in the Remove column next to the time of day restriction that you wish to remove 5 Click Remove to remove the restriction ...

Page 213: ...unction screen allows you to block websites based on the URL address and or key words used in the website For example if you have children in the home you may want to block websites that are inappropriate for children by entering the URL or key words Path Security Firewall URL Filter ...

Page 214: ...ev A Enabling URL Filtering To enable URL filtering for the firewall complete the following steps 1 Click Security on the main screen The MAC Filtering screen opens by default 2 Click the Firewall tab The Filtering Function screen opens by default ...

Page 215: ... screen updates with blank fields for entering the URLs that you want to block 5 For each rule enter the URL or keyword that you want to block 6 In the Week Day area select Everyday or select the individual days on which you want the filter to take effect 7 In the Time area select 24Hours or select the individual times that you want the filter to take effect 8 Click Save ...

Page 216: ...ove a URL filter from the firewall complete the following steps 1 Click Security on the main screen The MAC Filtering screen opens by default 2 Click the Firewall tab The Filtering Function screen opens by default 3 Click the URL Filter tab The URL Filtering Function screen opens ...

Page 217: ...able URL Filtering Function The URL Filtering Function screen updates with blank fields for entering the URLs that you want to block 5 Click Del next to each rule that you want to delete If you want to remove all the rules click Remove All 6 Click Save ...

Page 218: ...figuration 196 4036168 Rev A Stateful Packet Inspection The Stateful Packet Inspection screen allows the gateway to inspect packets passing through it to deny network attacks Path Security Firewall Stateful Packet Inspection ...

Page 219: ...ling Stateful Packet Inspection To enable stateful packet inspection SPI complete the following steps 1 Click Security on the main screen The MAC Filtering screen opens by default 2 Click the Firewall tab The Filtering Function screen opens by default ...

Page 220: ...ntrusion Detection screen opens 4 Select the Enable SPI Hacker Pattern and Anti Dos Firewall field 5 Select the Enable Email Alert field and fill in the email address and SMTP server address that you want to notify when the DSL must be rebooted 6 Click Save Apply to enable stateful packet inspection ...

Page 221: ...l Certificates screen allows you to load certificates onto the residential gateway Local certificates are used by peers to verify your identity A maximum of four certificates can be stored on the residential gateway Path Security Certificate Local Local Certificates ...

Page 222: ...e Certificate screen allows you to generate a certificate by specifying certificate parameters shown in this screen To create a certificate complete the following steps 1 Click Security on the main screen The MAC Filtering screen opens 2 Click Add The Local Certificates screen opens ...

Page 223: ...Name field enter the name of the organization that owns the certificate 7 In the State Province Name field enter the state or province where you want to register the certificate 8 In the Country Region Name field use the drop down list to select the country or region where you want to register the certificate 9 Click Apply to create the certificate The certificate signing request screen opens 10 C...

Page 224: ...mport Certificate screen allows you to import a pre existing certificate to the residential gateway To import a certificate complete the following steps 1 Click Security on the main screen The MAC Filtering screen opens by default 2 Click Certificate The Local Certificates screen opens ...

Page 225: ...eld enter the name of the certificate 5 In the Certificate area copy and paste the contents of the certificate file provided by the service provider 6 In the Private Key area copy and paste the private key from the certificate file provided by the service provider 7 Click Apply to save the certificate on the residential gateway ...

Page 226: ...A Certificate Authority Certificates screen allows you to load certificates onto the residential gateway You can use CA certificates to verify peers certificates A maximum of four certificates can be stored Path Security Certificate Trusted CA Trusted CA Certificate Authority Certificates ...

Page 227: ...ertificates The Import CA certificate screen allows you to import a pre existing trusted CA certificate to the residential gateway 1 Click Security on the main screen The MAC Filtering screen opens by default 2 Click Certificate The Local Certificates screen opens ...

Page 228: ...es screen opens 4 Click Import Certificate The Import CA Certificate screen opens 5 In the Certificate Name field enter the name of the certificate 6 In the Certificate area copy and paste the contents of the certificate file provided by the service provider 7 Click Apply to save the CA certificate on the residential gateway ...

Page 229: ...DNS server configuration and to change the configuration 7 Chapter 7 Advanced Configuration In This Chapter Upstream Quality of Service 208 Remote Management 212 Port Mapping 214 Virtual Servers Setup 218 Port Triggering Setup 222 DMZ Host Setup 226 DNS Server Configuration 227 DNS Entries 228 Dynamic DNS 229 Nslookup 232 Default Gateway Routing 233 Static Route 235 Ping 236 DHCP Server Probing 23...

Page 230: ... you to configure the Quality of Service QoS settings for the residential gateway Path Advanced QoS Upstream Quality of Service Adding Upstream Quality of Service Settings To add upstream Quality of Service settings complete the following steps 1 Click Advanced on the main screen The Upstream Quality of Service screen opens ...

Page 231: ...se from the following options TCP UDP TCP UDP ICMP 6 In the IP Address field enter the source and destination addresses 7 In the Subnet Mask field enter the source and destination subnet masks 8 In the Port Number field enter the source and destination ports 9 In the MAC address field enter the MAC address for the source from which the packets are being sent and the MAC address for the destination...

Page 232: ...he list of Diffserv code point 12 Select the Marker field and choose from the list of Diffserv code point DSCP values to mark the specified data flow 13 Select the Queue field and choose from the list of queues 14 Click Save Queues Configuration Use Queues Configuration to configure QoS queues for each WAN connection type By configuring the queues you determine how the packets will be processed ac...

Page 233: ...uration Status select Enable or Disable to enable or disable your queue configuration 5 Select from the Queue drop down list for the associated WAN interface or connection type for Queue 6 For the Queue Precedence field select the Precedence as the relative priority for the queue A smaller number indicates a higher priority 7 Click Save Apply to save the changes ...

Page 234: ...v A Remote Management The Remote Management TR 069 Client screen allows an auto configuration server ACS to perform auto configuration provisioning collection of statistics and diagnostics for this residential gateway Path Advanced Remote Management ...

Page 235: ...ssages are sent from the residential gateway to the auto configuration server 4 In the ACS URL field enter the URL for the auto configuration server 5 In the ACS User Name field enter the user name for the auto configuration server 6 In the ACS Password field enter the password for the auto configuration server 7 Check the Connection Request Authentication field 8 In the Connection Request User Na...

Page 236: ...over the WAN interface Traffic is classified by ingress port such as Ethernet port or by DHCP option settings Port Mapping supports multiple ports to PVC and bridging groups Each group will perform as an independent network To support this feature you must create mapping groups with appropriate LAN and WAN interfaces Path Advanced Port Mapping ...

Page 237: ...o add port mapping complete the following steps CAUTION This procedure is for administrators only Incorrectly using this function can adversely affect your system operation 1 Click Advanced on the main screen The Upstream Quality of Service screen opens ...

Page 238: ...Chapter 7 Advanced Configuration 216 4036168 Rev A 2 Click the Port Mapping tab The Port Mapping screen opens ...

Page 239: ...Grouped Interfaces field select interfaces from the Available Interfaces list and add them to the grouped interface list using the arrow buttons to create the required mapping of the ports 6 In the Automatically Add Clients With the following DHCP Vendor IDs fields add the DHCP option 60 vendor ID option string for the devices typically IP set tops attached to the residential gateway 7 Click Save ...

Page 240: ... you to configure servers to which you want to forward IP packets that belong to a specific service Path Advanced IP Networking NAT Virtual Servers Adding a Virtual Server To add and configure a virtual server complete the following steps 1 Click Advanced on the main screen 2 Click IP Networking The NAT screen opens ...

Page 241: ...Virtual Servers Setup 4036168 Rev A 219 3 Click Virtual Servers The Virtual Servers screen opens ...

Page 242: ...d fields assign the external Internet port range of numbers that are associated with the service These are the ports which will be used for receiving the service request from the WAN If you have chosen to Select a Service from the above selection the ports will be entered automatically for you 8 Under Protocol select TCP UDP or TCP UDP 9 In the Internet Port Start End fields assign the internal LA...

Page 243: ... Save Apply to add the virtual server Removing a Virtual Server To remove a virtual server complete the following steps 1 Click Advanced on the main screen 2 Click IP Networking The NAT screen opens 3 Click Virtual Servers The Virtual Servers screen opens 4 From the NAT Virtual Servers Setup screen select Remove in the Remove column next to the server you wish to remove 5 Click Remove to remove th...

Page 244: ...Ports feature The router allows the remote party from the WAN side to establish new connections with the application on the LAN side using the open ports A maximum of 32 entries can be configured The NAT Port Triggering screen allows you to configure servers to which you want to forward IP packets that belong to a specific service Path Advanced IP Networking NAT Port Triggering NAT Port Triggering...

Page 245: ...gering Setup 4036168 Rev A 223 3 Click Port Triggering The NAT Port Triggering screen opens 4 From the NAT Port Triggering screen click Add The NAT Port Triggering screen opens with a list of available protocols ...

Page 246: ...igger Port End enter the triggering port end that will cause the residential gateway to open up the incoming port for the particular LAN computer Under Trigger Protocol select TCP UDP TCP or UDP Under Open Port Start enter the starting port number of the service you want to open on the firewall Under Open Port End enter the ending port number of the service you want to open on the firewall Under O...

Page 247: ...168 Rev A 225 3 Click Port Triggering The NAT Port Triggering screen opens 4 From the NAT Port Triggering screen click Remove in the Remove column next to the port you wish to close 5 Click Remove The port you selected is closed ...

Page 248: ...in the Virtual Servers table to be forwarded to the DMZ demilitarized zone host computer Path Advanced IP Networking NAT DMZ Host NAT DMZ Host Activate the DMZ Host In the DMZ Host IP Address field enter the computer s IP address and click Save Apply to activate the DMZ host Deactivate the DMZ Host Clear the DMZ Host IP Address field and click Save Apply to deactivate the DMZ host ...

Page 249: ...accept the first received DNS assignment from one of the PPPoA PPPoE or MER DHCP enabled PVC s during the connection establishment If the check box is not checked enter the primary and optional secondary IP address or domain name address of the DNS server to establish connection Click Save to save the new configuration You must reboot the residential gateway to make the new configuration effective...

Page 250: ...ries page allows you to add domain names and the IP addresses to be resolved by the Gateway You could add a DNS entry by entering the Domain name and the corresponding IP address in the fields Click Save Apply to save your settings Path Advanced IP Networking DNS DNS Entries ...

Page 251: ...alias allows your DSL router to be more easily accessed from various locations on the Internet Path Advanced IP Networking DNS Dynamic DNS Adding anAlias for a Dynamic IPAddress to a Static Host Name To alias a dynamic IP address to a static host name complete the following steps 1 Click Advanced on the main screen 2 Click IP Networking The NAT screen opens ...

Page 252: ...hapter 7 Advanced Configuration 230 4036168 Rev A 3 Click DNS The DNS screen opens 4 Click Dynamic DNS The Dynamic DNS screen opens 5 Click Add on the Dynamic DNS screen The Add dynamic DDNS screen opens ...

Page 253: ...der field select the provider from the drop down list 7 In the Hostname field enter the name of the host 8 In the Interface field select the interface from the drop down list 9 Under DynNDS Settings enter your user name and password 10 Click Save Apply ...

Page 254: ...okup The Nslookup tool is a utility to look up information in the DNS Domain Name System Basically DNS maps domain names to IP addresses Type in the domain name in the field and press Start to look up the IP address Path Advanced IP Networking DNS Nslookup ...

Page 255: ... Note If you change the Enable Automatic Assigned Default Gateway check box from unselected to selected you must reboot the router to get the automatic assigned default gateway Path Advanced IP Networking Routing Default Gateway Assigning Default Gateways To assign a default gateway complete the following steps 1 Click Advanced on the main screen 2 Click IP Networking The NAT screen opens ...

Page 256: ...t Gateway check box is checked If this check box is checked the residential gateway will accept the first received default gateway assignment from one of the PPPoA PPPoE or MER DHCP enabled PVC s If no be sure the Enable Automatic Assigned Default Gateway check box is unchecked If the check box is not checked enter the default gateway IP address AND OR a WAN interface from the drop down list for t...

Page 257: ...reen opens 3 Click Routing The Routing screen opens 4 Click Static Route The Device Info Route screen opens 5 Click Add to add a new entry 6 Enter the Destination Network Address which should be a network ID for the destined network 7 Enter the Subnet Mask for the destined network 8 Select Use Gateway IP Address and identify the Gateway s IP Address to which the packet is forwarded 9 Select Use In...

Page 258: ... with other network devices Path Advanced IP Networking Routing Ping To test the connectivity with other devices ping them complete the following steps 1 Click Advanced on the main screen 2 Click IP Networking The NAT screen opens 3 Click Routing The Routing screen opens 4 Click Ping The Ping window opens ...

Page 259: ...Ping 4036168 Rev A 237 5 Enter the IP address of a remote host and click Start Ping Processing The Ping result appears on the screen as shown below ...

Page 260: ...teway encounters consecutive reply failures from the default gateway based on the probing reset trigger value it will conclude that the default gateway is out of service and will initiate a DHCP request Use the DHCP Server Probing screen to enable or disable DHCP server probing and set the probing interval and reset trigger Path Advanced IP Networking Routing DHCP Server Probing Complete the follo...

Page 261: ...ameter defines how often the residential gateway communicates with the default gateway to see if it is still active The default value is 60 seconds 1 minute 7 Enter the Probing Reset Trigger or accept the default value if appropriate Note This parameter defines the consecutive number of times the default gateway must fail to respond to probing before a new DHCP lease is requested the default value...

Page 262: ...Snooping To enable IGMP snooping complete the following steps 1 Check the Enable IGMP snooping check box 2 Select Standard mode to flood unknown multicast traffic Select Blocking to discard unknown multicast traffic 3 In the Query Interval field enter the interval in seconds The Query Interval is the amount of time in seconds between IGMP Host Query messages sent by the router 4 In the Query Respo...

Page 263: ... time in seconds that the IGMP router waits to receive a response to a Group Specific Query message 7 In the Last member Query Count field enter the value in numbers It is the number of Group Specific Query messages sent upon receipt of a message indicating a leave The default is 2 8 Click Save Reboot to save your changes and reboot the system ...

Page 264: ... to configure IP security settings for the residential gateway Path Advanced IP Networking IPSec Adding an IPSec Connection To add an IPSec connection complete the following steps 1 Click Advanced on the main screen 2 Click IP Networking The NAT screen opens 3 Click IPSec The IPSec Settings screen opens ...

Page 265: ...IP address 10 In the Tunnel access from remote IP addresses field select Subnet or Single Address 11 In the IP Address for VPN enter the IP address for the VPN connection 12 In the IP Subnetmask field enter the subnet mask for the VPN IP address 13 In the Key Exchange Method field select Auto IKE or manual 14 In the Authentication Method field select Pre Shared Key or Certificate X 509 15 Dependin...

Page 266: ...ed settings If no go to step 20 18 Complete the advanced settings as follows a In the Phase 1 Mode field select Main or Aggressive b In the Encryption Algorithm field select one of the following encryption algorithms 3DES AES 128 AES 192 AES 256 c In the Integrity Algorithm field select MD5 or SHA1 d In the Select Diffie Hellman Group for Key Exchange field select one of the following options 768 ...

Page 267: ...45 Introduction This chapter provides contact information to obtain product support and return products for service 8 Chapter 8 Customer Information In This Chapter Customer Support 246 Return Products for Repair 248 ...

Page 268: ...band Delivery System products only call Toll free 1 866 787 3866 Local 770 236 2200 Fax 770 236 2488 For all products other than Digital Broadband Delivery System call Toll free 1 800 722 2009 Local 678 277 1120 Fax 770 236 2306 Customer Service Toll free 1 800 722 2009 Local 678 277 1120 Fax 770 236 5477 The United Kingdom and Europe Europe European Technical Assistance Center EuTAC Belgium Produ...

Page 269: ...apan Tokyo Technical Support Telephone 011 81 3 5322 2067 Fax 011 81 3 5322 1311 Additional Information Access your company s extranet site to view or order additional technical publications For accessing instructions contact the representative who handles your account Check your extranet site often as the information is updated frequently ...

Page 270: ...ion of repair This invoice lists all costs incurred We must receive a purchase order within 15 days of receipt of proforma Important In warranty products can accrue costs through damage or misuse or if no problem is found Products incurring costs will not be returned to the customer without a valid purchase order 2 Telephone or fax Factory Services at one of the following numbers to request an RMA...

Page 271: ...erly packaged shipments which may have caused additional damage may be refused and returned to you at your expense Do not return any power cords or accessories 4 Write the following information on the outside of the container Your name Your complete address Your Telephone number RMA number Problem description for product failures Important Absence of the RMA number may delay processing your produc...

Page 272: ......

Page 273: ...pe 113 Connecting an IP Set Top to the Gateway 15 Connecting the DSL Interface 14 Connecting Your Computer to the Residential Gateway 12 CPU Information 32 Creating Certificates 200 Creating Passwords 59 Customer Configuration File 44 Customer Information 245 Customer Support 246 D Default Gateway Routing 233 DHCP Leases 28 DHCP Server Probing 238 Disabling Logging 68 Disabling the Clone MAC Funct...

Page 274: ...Management 212 Removing a URL Filter 194 Removing a Virtual Server 221 Removing an Incoming IP Filter 178 Removing an Outgoing IP Filter 184 Removing MAC Filtering 172 Removing Time of Day Restrictions 189 Reserving IP Addresses 127 Restore Default Settings 46 Return Products for Repair 248 Route Information 30 S Saving the Configuration for the Residential Gateway 48 Securing Your Wireless Networ...

Page 275: ...tion 79 W WAN Information 29 WAN Quick Setup 112 WAN Statistics 35 What s On the Back Panel 6 What s On the Front Panel 4 Wi Fi Protected Setup 157 Wireless Basic 131 Wireless Bridge 153 Wireless MAC Filtering 149 Wireless Security 140 Wireless Station List 110 155 Wireless Summary 130 ...

Page 276: ...rks of Cisco Systems Inc Please see the Notices section of this document for a list of the Cisco Systems Inc trademarks used in this document Product and service availability are subject to change without notice 2010 Cisco and or its affiliates All rights reserved September 2010 Printed in United States of America Part Number 4036168 Rev A ...

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