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5-7

Catalyst 3650 Switch Hardware Installation Guide

OL-29734-01

Chapter 5 Troubleshooting

Replacing a Failed Data Stack Member

Step 5

Power on the replacement switch

The replacement switch will have the same configuration for all the interfaces as the failed switch, and
will function the same way as the failed switch.

Note

The replacement switch must be a Cisco Catalyst 3650 switch.

Summary of Contents for Catalyst 3650 Series

Page 1: ...o has more than 200 offices worldwide Addresses phone numbers and fax numbers are listed on the Cisco website at www cisco com go offices Cisco Catalyst 3650 Switches Hardware Installation Guide September 2016 Text Part Number OL 29734 01 ...

Page 2: ... be limited by FCC regulations and you may be required to correct any interference to radio or television communications at your own expense You can determine whether your equipment is causing interference by turning it off If the interference stops it was probably caused by the Cisco equipment or one of its peripheral devices If the equipment causes interference to radio or television reception t...

Page 3: ...ort 1 17 USB Type A Port 1 17 Uplink Ports 1 18 SFP SFP and QSFP Modules 1 18 LEDs 1 18 SYST LED 1 20 Port LEDs and Modes 1 21 USB Console LED 1 23 ACTV LED 1 23 STACK LED 1 24 RPS LED 1 24 PoE LED 1 25 Uplink port LEDs 1 25 UID Beacon LED 1 28 Rear Panel 1 28 RJ 45 Console Port LED 1 31 StackWise Ports 1 31 Power Supply Modules 1 32 Power Supply for Catalyst 3650 24TS PS TD PD and Catalyst 3650 4...

Page 4: ...h Data Stack 2 5 Switch Stacking Guidelines 2 5 Data Stack Cabling Configurations 2 6 Data Stack Bandwidth and Partitioning Examples 2 6 Power On Sequence for Switch Data Stacks 2 8 Changes to Switch Stack Membership 2 8 Installing the Switch 2 9 Rack Mounting a Switch 2 9 Attaching the Rack Mount Brackets 2 11 Mounting the Switch in a Rack 2 14 Table Mounting or Shelf Mounting 2 15 After Installi...

Page 5: ...e Switch 4 10 Installing the DC Power Supply in the Switch 4 12 Wiring the DC Input Power Source 4 12 Finding the Power Supply Module Serial Number 4 13 C H A P T E R 5 Troubleshooting 5 1 Diagnosing Problems 5 1 Switch POST Results 5 1 Switch LEDs 5 2 Switch Connections 5 2 Bad or Damaged Cable 5 2 Ethernet and Fiber Cables 5 2 Link Status 5 2 10 100 1000 Port Connections 5 3 PoE and PoE Port Con...

Page 6: ...ers 2 6 Locating the StackWise Adapter Serial Number 2 7 StackWise Adapter Blanks 2 7 SFP and SFP Module Cable Specifications 2 8 Four Twisted Pair Cable Pinouts 2 8 Two Twisted Pair Cable Pinouts 2 9 Identifying a Crossover Cable 2 9 Console Port Adapter Pinouts 2 9 A P P E N D I X 3 Configuring the Switch with the CLI Based Setup Program 3 1 Accessing the CLI 3 1 Accessing the CLI Through Expres...

Page 7: ...Contents vii Catalyst 3650 Switch Hardware Installation Guide OL 29734 01 IP Settings 3 6 Configuring the Setup Program 3 6 ...

Page 8: ...Contents viii Catalyst 3650 Switch Hardware Installation Guide OL 29734 01 ...

Page 9: ... these topics see the switch s software configuration guide the command reference document and the system message guide at http www cisco com go cat3650_docs This chapter includes the following topics Document Conventions page ix Related Documentation page x Obtaining Documentation and Submitting a Service Request page x Document Conventions This document uses the following conventions Note Means ...

Page 10: ...ubmitting a Service Request For information on obtaining documentation submitting a service request and gathering additional information see the monthly What s New in Cisco Product Documentation which also lists all new and revised Cisco technical documentation at http www cisco com en US docs general whatsnew whatsnew html Subscribe to the What s New in Cisco Product Documentation as a Really Sim...

Page 11: ...andalone switch and to a switch stack This chapter includes the following topics Switch Models page 1 1 Front Panel page 1 10 Rear Panel page 1 28 Management Options page 1 38 Switch Models Table 1 1 Catalyst 3650 Switch Models Switch Model Cisco IOS Image Description WS C3650 24TS L LAN Base Stackable 24 10 100 1000 Ethernet downlink ports 4 1 Gigabit small form factor pluggable SFP uplink ports ...

Page 12: ...upply WS C3650 48TD L LAN Base Stackable 48 10 100 1000 Ethernet downlink ports 2 1 Gigabit SFP uplink ports 2 10 Gigabit SFP uplink ports 250 W power supply WS C3650 24PD L LAN Base Stackable 24 10 100 1000 PoE downlink ports 2 1 Gigabit SFP uplink ports 2 10 Gigabit SFP uplink ports 640 W power supply WS C3650 48PD L LAN Base Stackable 48 10 100 1000 PoE downlink ports 2 1 Gigabit SFP uplink por...

Page 13: ...10G Cisco UPOE downlink ports 16 10 100 1000 Cisco UPOE downlink ports 4 10 Gigabit uplink SPF ports 1100 W power supply WS C3650 8X24PD L LAN Base Stackable 8 100M 1G 2 5G 5G 10G PoE downlink ports 16 10 100 1000 PoE downlink ports 2 10 Gigabit SFP uplink ports 715 W power supply WS C3650 12X48UZ L LAN Base Stackable 12 100M 1G 2 5G 5G 10G Cisco UPOE downlink ports 36 10 100 1000 Cisco UPOE downl...

Page 14: ... 24 10 100 1000 PoE downlink ports 2 1 Gigabit SFP uplink ports 2 10 Gigabit SFP uplink ports Fixed 640 W power supply WS C3650 48FQM L LAN Base Stackable 48 10 100 1000 Full PoE downlink ports 4 10 Gigabit SFP uplink ports Fixed 975 W power supply WS C3650 24TS S IP Base Stackable 24 10 100 1000 Ethernet downlink ports 4 1 Gigabit SFP uplink ports 775 W power supply WS C3650 48TS S IP Base Stacka...

Page 15: ...supply WS C3650 48TD S IP Base Stackable 48 10 100 1000 Ethernet downlink ports 2 1 Gigabit SFP uplink ports 2 10 Gigabit SFP uplink ports 250 W power supply WS C3650 24PD S IP Base Stackable 24 10 100 1000 PoE downlink ports 2 1 Gigabit SFP uplink ports 2 10 Gigabit SFP uplink ports 640 W power supply WS C3650 48PD S IP Base Stackable 48 10 100 1000 PoE downlink ports 2 1 Gigabit SFP uplink ports...

Page 16: ...10G Cisco UPOE downlink ports 16 10 100 1000 Cisco UPOE downlink ports 4 10 Gigabit uplink SFP ports 1100 W power supply WS C3650 8X24PD S IP Base Stackable 8 100M 1G 2 5G 5G 10G PoE downlink ports 16 10 100 1000 PoE downlink ports 2 10 Gigabit SFP uplink ports 715 W power supply WS C3650 12X48UR S IP Base Stackable 12 100M 1G 2 5G 5G 10G Cisco UPOE downlink ports 36 10 100 1000 Cisco UPOE downlin...

Page 17: ...100 1000 PoE downlink ports 2 1 Gigabit SFP uplink ports 2 10 Gigabit SFP uplink ports Fixed 640 W power supply WS C3650 48FQM S IP Base Stackable 48 10 100 1000 Full PoE downlink ports 4 10 Gigabit SFP uplink ports Fixed 975 W power supply WS C3650 24TS E IP Services Stackable 24 10 100 1000 Ethernet downlink ports 4 1 Gigabit SFP uplink ports 250 W power supply WS C3650 48TS E IP Services Stacka...

Page 18: ...pply WS C3650 48TD E IP Services Stackable 48 10 100 1000 Ethernet downlink ports 2 1 Gigabit SFP uplink ports 2 10 Gigabit SFP uplink ports 250 W power supply WS C3650 24PD E IP Services Stackable 24 10 100 1000 PoE downlink ports 2 1 Gigabit SFP uplink ports 2 10 Gigabit SFP uplink ports 640 W power supply WS C3650 48PD E IP Services Stackable 48 10 100 1000 PoE downlink ports 2 1 Gigabit SFP up...

Page 19: ...G 10G Cisco UPOE downlink ports 16 10 100 1000 Cisco UPOE downlink ports 4 10 Gigabit SFP uplink ports 1100 W power supply WS C3650 8X24PD E IP Services Stackable 8 100M 1G 2 5G 5G 10G PoE downlink ports 16 10 100 1000 PoE downlink ports 2 10 Gigabit SFP uplink ports 715 W power supply WS C3650 12X48UR E IP Services Stackable 12 100M 1G 2 5G 5G 10G Cisco UPOE downlink ports 36 10 100 1000 Cisco UP...

Page 20: ...UPOE downlink ports 36 10 100 1000 Cisco UPOE downlink ports 4 10 Gigabit SFP uplink ports 1100 W power supply WS C3650 12X48FD E IP Services Stackable 12 100M 1G 2 5G 5G 10G Full PoE downlink ports 36 10 100 1000 Full PoE downlink ports 2 10 Gigabit SFP uplink ports 1100 W power supply WS C3650 24PDM E IP Services Stackable 24 10 100 1000 PoE downlink ports 2 1 Gigabit SFP uplink ports 2 10 Gigab...

Page 21: ...ny particular color scheme They are provided as a reference for various features and markings described within this guide Figure 1 1 Catalyst 3650 48PD L Switch Front Panel Figure 1 2 Catalyst 3650 24PS L Switch Front Panel 6 3 4 1 5 2 347809 01X 13X 12X 24X 25X 36X 37X 48X ACTV Catalyst 3650 48PoE 2X10G TE3 G1 G2 G3 G4 TE4 1 Mode button 4 USB Type A storage port 2 Status LEDs 5 10 100 1000 PoE Et...

Page 22: ...e 1 3 Catalyst 3650 24PDM Switches Front Panel 1 Mode button 4 USB Type A storage port 2 Status LEDs 5 10 100 1000 PoE Ethernet ports 3 USB mini Type B console port 6 Uplink ports 1 Mode button 4 USB Type A storage port 2 Status LEDs 5 10 100 1000 PoE Ethernet ports 3 USB mini Type B console port 6 Uplink ports ...

Page 23: ...ion Guide OL 29734 01 Chapter 1 Product Overview Front Panel Figure 1 4 Catalyst 3650 48FQM Switches Front Panel 1 Mode button 4 USB Type A storage port 2 Status LEDs 5 10 100 1000 PoE Ethernet ports 3 USB mini Type B console port 6 Uplink ports ...

Page 24: ...nel Figure 1 5 Catalyst WS 3650 12X48UQ L S E Switches Switches Front Panel 6 8 7 1 2 4 3 5 354617 1 UID LED Button 5 USB Type A storage port 2 Mode button 6 10 100 1000 Cisco UPOE downlink ports 3 Status LEDs 7 100M 1G 2 5G 5G 10G Cisco UPOE downlink ports 4 USB mini Type B console port 8 Uplink ports ...

Page 25: ...nouts The maximum cable length is 328 feet 100 meters The 100BASE TX and 1000BASE T traffic requires Category 5 Category 5e or Category 6 unshielded twisted pair UTP cable The 10BASE T traffic can use Category 3 or Category 4 UTP cable 8 7 6 1 2 4 3 5 354618 1 UID LED Button 5 USB Type A storage port 2 Mode button 6 10 100 1000 Cisco UPOE downlink ports 3 Status LEDs 7 100M 1G 2 5G 5G 10G Cisco UP...

Page 26: ... Configurable support for Cisco intelligent power management including enhanced power negotiation power reservation and per port power policing The Cisco UPOE ports provide support for powered devices up to 60 W per port Depending on the installed power supply modules each port can deliver up to 60 W of Cisco UPOE See Table 1 15 on page 1 33 for the power supply matrix that defines the available P...

Page 27: ...le has been deactivated due to a timeout you can restore its operation by disconnecting and reconnecting the USB cable You can disable USB console operation by using Cisco IOS commands For details see the Cisco Cisco Catalyst 3650 Series Switches Software Configuration Guides at http www cisco com c en us support switches catalyst 3650 series switches products installation an d configuration guide...

Page 28: ...es The SFP and SFP modules provide copper or fiber optic connections to other devices These transceiver modules are field replaceable and provide the uplink interfaces when installed in an SFP module slot The SFP modules have LC connectors for fiber optic connections or RJ 45 connectors for copper connections Use only Cisco SFP and SFP modules on the switch For the latest information about support...

Page 29: ...1 Chapter 1 Product Overview Front Panel Figure 1 8 Switch Front Panel LEDs 1 STAT status 5 PoE1 1 Only switches with PoE or Cisco UPOE ports 2 DUPLX duplex 6 CONSOLE USB mini Type B console port 3 SPEED 7 SYST system 4 STACK 8 ACTV active 347616 1 2 3 4 5 7 8 01X 6 ...

Page 30: ...witch and their corresponding status indications are given below 1 STAT status 6 CONSOLE USB mini Type B console port 2 DUPLX duplex 7 SYST system 3 SPEED 8 ACTV active 4 STACK 9 RPS 5 PoE1 1 Only switches with PoE ports Note The illustrations of the Catalyst 3650 switch are not intended to depict any particular color scheme They are provided as a reference for various features and markings descri...

Page 31: ...n you press the Mode button on any switch in the switch stack all the stack switches change to show the same selected mode For example if you press the Mode button on the active switch to show the SPEED LED all the other switches in the stack also show the SPEED LED Table 1 2 SYST LED Color System Status Off System is not powered on Green System is operating normally Blinking green Switch is runni...

Page 32: ...ossible loops SPEED 10 100 1000 2 5G 5G 10G ports Off Port is operating at 10 Mb s Green Port is operating at 100 Mb s Single green flash on for 100 ms off for 1900 ms Port is operating at 1000 Mb s Double green flash Port is operating at 2 5 Gbps 5 Gbps or 10 Gbps link speeds Use CLI to determine link speed SFP QSFP ports Off Port is not operating Blinking green Port is operating at up to 10 Gb s...

Page 33: ...r PoE is off due to a fault or because it has exceeded a limit set in the switch software Caution PoE faults occur when noncompliant cabling or powered devices are connected to a PoE port Use only standards compliant cabling to connect Cisco prestandard IP phones and wireless access points or IEEE 802 3af compliant devices to PoE ports You must remove any cable or device from the network if they c...

Page 34: ...and the representative STACK LEDs are amber when the ports are down RPS LED The RPS LED is available only on the Catalyst 3650 24PDM and Catalyst 3650 48FQM switch models Amber An error occurred when the switch was selecting the active switch or another type of stack error occurred Slow blinking green Switch is in stack standby mode Table 1 6 ACTV LED continued Color Description 1 Stack member 1 4...

Page 35: ...and two right side uplink port LEDs also labeled TE3 and TE4 This labeling represents two ports left side supporting SFP modules and two ports right side supporting SFP and SFP modules Four uplink port LEDs labeled G1 G2 G3 G4 and TE1 TE2 TE3 TE4 This labeling represents four slots supporting SFP and SFP modules Ports labelled 1 to 8 This labelling represents eight ports supporting SFP and SPF mod...

Page 36: ...650 12X48UZ X switch models 1 G1 LED 3 G3 TE3 LED 2 G2 LED 4 G4 TE4 LED Table 1 9 Uplink Port LEDs Color Uplink Port Link Status Off Link is off Green Link is on no activity Blinking green Activity on a link no faults Blinking amber Link is off due to a fault or because it has exceeded a limit set in the switch software Caution Link faults occur when noncompliant cabling is connected to an SFP or ...

Page 37: ... Port Link Status Off Link is off Green Link is on no activity Blinking green Activity on a link no faults Blinking amber Link is off due to a fault or because it has exceeded a limit set in the switch software Caution Link faults occur when non compliant cabling is connected to a QSFP port Use only standards compliant cabling to connect to Cisco QSFP ports You must remove from the ports any cable...

Page 38: ... beacon on the front panel is a button labeled UID and on the back panel it is a LED labeled BEACON The following switch models have a UID LED WS C3650 8X24UQ L S E WS C3650 8X24PD L S E WS C3650 12X48UZ L S E WS C3650 12X48UR L S E WS C3650 12X48UQ L S E WS C3650 12X48FD L S E Rear Panel The switch rear panel includes StackWise connectors ports fan modules and power supply modules See Figure 1 13...

Page 39: ... 1 Ground connector 5 StackWise port connector 2 CONSOLE RJ 45 console port 6 AC OK input status LED 3 MGMT RJ 45 10 100 1000 management port 7 PS OK output status LED 4 Fan module 8 Power supply modules AC power supply modules shown 1 Ground connector 4 Data stack ports 2 CONSOLE RJ 45 console port 5 Redundant Power Supply 3 MGMT RJ 45 10 100 1000 management port 6 Power Supply ...

Page 40: ...ware Installation Guide OL 29734 01 Chapter 1 Product Overview Rear Panel Figure 1 15 Catalyst 3650 8X24UQ PD and 3650 12X48FD UQ UR UZ Switches Rear Panel 1 Ground connector 6 Data stack ports 2 BEACON LED 7 AC OK input status LED ...

Page 41: ...e ports is the default setup For Catalyst 3650 switches in which stacking is specified StackWise adapters are preinstalled in the StackWise ports and optional StackWise cables can be ordered When stacking is not specified but is required the StackWise adapter blanks must be removed and StackWise adapters installed Caution Use only approved cables and connect only to similar Cisco equipment Equipme...

Page 42: ...ith one power supply module slot being empty For proper chassis cooling both the power supply module slots must be populated or with either a power supply or a blank cover Power Supply for Catalyst 3650 24TS PS TD PD and Catalyst 3650 48TS PS FS TD PD FD FQ PQ TQ Switches page 1 32 Power Supply Module for Catalyst 3650 24PDM and Catalyst 3650 48FQM Switches page 1 33 Power Supply for Catalyst 3650...

Page 43: ...y Available PoE Power 24 port data switch PWR C2 250WAC 48 port data switch 24 port PoE switch PWR C2 640WAC 390 W 48 port PoE switch 48 port full PoE switch PWR C2 1025WAC 775 W Table 1 14 Available PoE with DC Power Supply1 1 The 640 W DC PWR C2 640WDC power supply is the only DC module Model Number of Power Supplies Available PoE Power 24 port PoE switch 1 390 W 2 780 W 48 port PoE switch 1 390...

Page 44: ...975 W 775 W Table 1 17 Switch Models and Supported Power Supply Modules Switch Model Supported Power Supply Modules WS C3650 8X24UQ L S E PWR C1 715WAC PWR C1 1100WAC default at bay 1 WS C3650 8X24PD L S E PWR C1 715WAC default at bay 1 PWR C1 1100WAC WS C3650 12X48UZ L S E PWR C1 715WAC PWR C1 1100WAC default at bay 1 WS C3650 12X48UR L S E PWR C1 715WAC PWR C1 1100WAC default at bay 1 WS C3650 1...

Page 45: ...witch Power Supply Requirements for Catalyst 3650 8X24UQ PD and Catalyst 3650 12X48FD UQ UR UZ Switches 24 Port Switch 48 Port Switch Power supply combinations 2 1100 W AC 2 715 W AC 1 1100 W AC 1 715 W AC Power supply combinations 2 1100 W AC 2 715 W AC 1 1100 W AC 1 715 W AC Table 1 21 Switch Power Supply Module LEDs AC Power Supply Module LEDs AC OK Description PS OK Description Off No AC input...

Page 46: ...ese RPS 2300 features through the switch software Enable RPS active or standby mode for each connected switch Configure switch priority for RPS support List the connected switches and the power supply module sizes Obtain reports when a switch is powered by the RPS Obtain status reports for the RPS power supply module Read and monitor backup failure and exception history Fan Modules The switch has ...

Page 47: ...1 17 Catalyst 3650 24PDM and Catalyst 3650 48FQM Switches Airflow Pattern Management Ports The switch configurations can be managed through a 10 100 1000 Ethernet port or an RJ 45 console port Ethernet Management Port You can connect the switch to a host such as a Windows workstation or a terminal server through the 10 100 1000 Ethernet management port or one of the console ports see Figure 1 13 T...

Page 48: ...entication server Using the web UI you can configure the controller WLAN and radios for all initial operations establish management parameters set security policies access software management commands configure system logs and other tasks For more information on using the Configuration Wizard see the Cisco Catalyst 3650 Series Switches Software Configuration Guides at http www cisco com c en us su...

Page 49: ...ter members from the CLI You can access the CLI by connecting your management station directly to the switch console port or by using Telnet from a remote management station See the Cisco Catalyst 3650 Series Switches Command Reference Guides at http www cisco com c en us support switches catalyst 3650 series switches products command reference list html Cisco Prime Infrastructure Cisco Prime Infr...

Page 50: ...1 40 Catalyst 3650 Switch Hardware Installation Guide OL 29734 01 Chapter 1 Product Overview Management Options ...

Page 51: ...com Preparing for Installation Ensure that the following sections are read and understood carefully before the switch is installed Safety Warnings This section includes the basic installation caution and warning statements Translations of the warning statements appear in the Regulatory Compliance and Safety Information for the Catalyst 3650 Switch at http www cisco com c en us td docs switches lan...

Page 52: ...ecting the system to the power source Statement 1004 Warning This unit is intended for installation in restricted access areas A restricted access area can be accessed only through the use of a special tool lock and key or other means of security Statement 1017 Warning The plug socket combination must be accessible at all times because it serves as the main disconnecting device Statement 1019 Warn...

Page 53: ...xit from either the left or right side of the switch should be routed and tied to the nearest rack metal Note The grounding architecture of this product is DC isolated DC I Installation Guidelines Before installing the switch verify that these guidelines are met For the clearance to the front and rear panels make sure that Front panel indicators can be easily read Clearance is at least 4 4 in 11 1...

Page 54: ...n draw dust and other particles causing contaminant build up inside the chassis which can result in system malfunction You must install this equipment in an environment that is as free from dust and foreign conductive material such as metal flakes from construction activities as is possible The following standards provide guidelines for acceptable working environments and acceptable levels of susp...

Page 55: ... be ordered separately and installed Before connecting the switches in a stack observe these stacking guidelines Size of the switch and any optional power supply module The 1025 W and 1100 W power supply modules are longer than the other modules Stacking switches with the same power supply modules makes it easier to cable the switches Length of the StackWise cable Depending on the configurations t...

Page 56: ...ect the switches This configuration provides redundant connections Figure 2 2 Data Stacking up to Four Switches in a Side by Side Mounting Data Stack Bandwidth and Partitioning Examples This section provides examples of data stack bandwidth and possible data stack partitioning Figure 2 3 shows a data stack of Catalyst 3650 switches that provides full bandwidth and redundant StackWise cable connect...

Page 57: ...switch is a member not the active or standby switch it reloads Figure 2 5 Example of a Data Stack with a Failover Condition Figure 2 6 Example of a Partitioned Data Stack with a Failover Condition Power On Sequence for Switch Data Stacks Consider these guidelines before you power on the switches in a stack The sequence in which the switches are first powered on might affect the choice of switch th...

Page 58: ...h the standby taking over as the new active switch in the newly formed stack or all the members in the newly formed stack might reload Note These results depend on how the switches are connected You can remove two or more switches from the stack without splitting the stack For conditions that may cause a stack re election or to manually elect the active switch see the switch s software configurati...

Page 59: ...not operating at full bandwidth If you remove the powered on members but do not want to partition the stack Power off the switches in the newly created switch stacks Reconnect them to the original switch stack through their stack ports Power on the switches Installing the Switch The illustrations shown in this section show the Catalyst 3650 48 PoE switch as an example You can install other Catalys...

Page 60: ...llips flat head screws to attach the long side of the brackets to the switch for the front mounting or rear mounting positions Figure 2 8 Use four screws to attach the brackets for the front mounting position 1 19 inch brackets RACK KIT T1 4 23 inch brackets RACK KIT T1 2 Extension rails and brackets for four point mounting includes 19 inch brackets 4PT KIT T1 5 24 inch brackets RACK KIT T1 3 ETSI...

Page 61: ... Switch Installation Installing the Switch Figure 2 8 Attaching Brackets for 19 inch Racks 1 Rear mounting position 2 Number 8 Phillips flat head screws 3 Front mounting position Catalyst 3650 48 PoE 4X 10G Catalyst 3650 48 PoE 4X 10G 2 2 2 2 347813 2 2 3 2 2 1 3 WR C2 640W AC ...

Page 62: ... 12 Catalyst 3650 Switch Hardware Installation Guide OL 29734 01 Chapter 2 Switch Installation Installing the Switch Figure 2 9 Attaching Brackets for Catalyst 3650 24PDM and Catalyst 3650 48FQM Switches ...

Page 63: ...10 Use the black Phillips machine screw to attach the cable guide to the left or right bracket Figure 2 10 Mounting the Switch on a Rack After you complete the switch installation see the After Installing the Switch section on page 2 14 for more information about switch configuration 1 Phillips machine screw black 3 Front mounting position 2 Cable guide 4 Number 12 or Number 10 Phillips machine sc...

Page 64: ...stalling the Switch section on page 2 14 for more information about the switch configuration After Installing the Switch After the switch is installed you can configure the switch using various options Configure the switch by running the Express Setup to enter the initial switch configuration For instructions see the Catalyst 3650 Switch Getting Started Guide at http www cisco com c en us td docs ...

Page 65: ...p 4 Step 2 Remove the StackWise adapter blanks from each destination StackWise port using the Torx T15 Allen key provided in the stacking kit or a Torx T15 screwdriver as shown in Figure 2 12 Store them for future use Step 3 Install a StackWise adapter in each destination StackWise port and secure it in place using the supplied Torx T15 key or a Torx T15 screwdriver as shown in Figure 2 13 Note It...

Page 66: ...ackWise Adapter Blank from a StackWise Port Figure 2 13 Installing the StackWise Adapter in a StackWise Port 1 Torx T15 screwdriver 4 StackWise adapter blank 2 Assembly screw 5 StackWise port 3 Cisco logo 6 CONSOLE MGMT 347822 1 4 2 3 5 1 Torx T15 screwdriver 4 StackWise adapter 2 Assembly screw 5 StackWise port 3 Cisco logo CONSOLE MGMT 347840 1 2 4 3 5 ...

Page 67: ...eing used replace the dust covers If the StackWise cable is difficult to remove you can use a flat blade screwdriver to assist with removing the cable screws The screwdriver only works for cable removal and is designed to slip off if used for cable installation Installing and Removing an SFP and SFP Module This section explains how to install and remove SFP and SFP modules Installing an SFP and SF...

Page 68: ...h SFP This will prevent the ports from going into error disabled mode Similarly when you remove an SFP from a port wait for 5 seconds before reinserting it To install an SFP or SFP module follow the procedures given below Step 1 Attach an ESD preventive wrist strap to your wrist and to an earth ground surface Step 2 Find the send TX and receive RX markings that identify the top of the SFP module O...

Page 69: ...wn to eject the module If you cannot use your finger to open the latch use a small flat blade screwdriver or other long narrow instrument to open it Step 5 Grasp the SFP module and carefully remove it from the slot Step 6 Place the SFP module in an antistatic bag or other protective environment Connecting a Device to an Ethernet Port Caution Category 5e and Category 6 cables can store high levels ...

Page 70: ... Ethernet pinouts These ports do not support 10 Mbps speed The 100 Mbps and 1 Gbps traffic require a Category 5 5e 6 unshielded twisted pair UTP cable at a maximum cable length of 100 m The 2 5 Gbps traffic requires a Category 5e 6 6a UTP cable at a maximum cable length of 100 m The 5 Gbps traffic requires a Category 5e UTP cable at a maximum cable length of 70 m and a Category 6 6a UTP cable at a...

Page 71: ... on Power over Ethernet PoE circuits if interconnections are made using uninsulated exposed metal contacts conductors or terminals Avoid using such interconnection methods unless the exposed metal parts are located within a restricted access location and users and service people who are authorized within the restricted access location are made aware of the hazard A restricted access area can be ac...

Page 72: ...2 22 Catalyst 3650 Switch Hardware Installation Guide OL 29734 01 Chapter 2 Switch Installation Where To Go Next ...

Page 73: ...not applicable to the Cisco Catalyst 3650 24PDM and Catalyst 3650 48FQM switches These switches come with fixed fan modules and require no separate installation Overview of the Fan Modules The switch has three fan modules Fan modules are hot swappable A powered switch should always have more than one operational fan The switch can operate with two operational fans and one nonfunctional fan but the...

Page 74: ...y when StackWise adapters or StackWise adapter blanks are installed in each port Observe these guidelines when removing or installing a fan module Do not force a fan module into a slot This might damage the pins on the switch if they are not aligned with the module A fan module that is only partially connected might disrupt the system operation The switch supports hot swapping of the fan module Yo...

Page 75: ...an module in the fan slot and firmly push it into the slot applying pressure to the end of the module not the extraction handles When correctly inserted the fan module is flush with the switch rear panel When the fan is operating a green LED is on in the top left corner of the fan See Figure 3 2 Warning Do not reach into a vacant slot when installing or removing a module Exposed circuitry is an en...

Page 76: ...nding the Fan Module Serial Number Finding the Fan Module Serial Number If you contact Cisco Technical Assistance regarding a fan module you should know the fan module serial number See Figure 3 3 for the serial number location Figure 3 3 Fan Module Serial Number SN XXXNNNNXXXX 334328 781 00761 01 ...

Page 77: ...ith fixed power supply modules and require no separate installation Power Supply Module Overview The switch operates with either one or two active power supply modules You can use two AC modules two DC modules one AC and one DC module or one module and a blank cover Note In a Network Equipment Building System NEBS installation you can use two DC modules or one DC module and a blank cover All the s...

Page 78: ...AC power outlet The 640 W 715 W 1025 W and 1100 W and modules use a 16 AWG cord only North America All the other modules use an 18 AWG cord The DC power supply module must be wired to a DC power source Note For information on 250 W AC power supply support on the PoE capable switch models see the Cisco Catalyst 3650 Series Switches Release Notes at http www cisco com c en us support switches cataly...

Page 79: ...ower Supply Module 1 1100 W AC power supply module 5 Release latch 2 AC OK LED 6 Power cord retainer 3 PS OK LED 7 Keying feature 4 AC power cord connector AC OK PWR C1 1100WAC PS OK 334375 1 7 6 2 3 4 5 1 715 W AC power supply module 5 Release latch 2 AC OK LED 6 Power cord retainer 3 PS OK LED 7 Keying feature 4 AC power cord connector AC OK PWR C1 715WAC PS OK 334376 1 6 2 3 4 5 7 ...

Page 80: ...e 4 4 640 W AC Power Supply Module 1 AC OK LED 4 AC power cord connector 2 PS OK LED 5 Release latch 3 AC power cord retainer 6 1025 W AC power supply module 347623 PWR C2 1025WAC AC OK PS OK 3 5 6 4 1 2 1 AC OK LED 4 AC power cord connector 2 PS OK LED 5 Release latch 3 AC power cord retainer 6 640 W AC power supply module PS OK AC OK PWR C2 250WAC 347622 3 5 6 4 1 2 ...

Page 81: ...AC power cord connector 2 PS OK LED 5 Release latch 3 AC power cord retainer 6 250 W AC power supply module PS OK AC OK PWR C2 250WAC 347622 3 5 6 4 1 2 1 640 W DC power supply module 6 Grounding terminal 2 DC OK LED 7 Release latch 3 PS OK LED 8 Extraction handle 4 Input power terminals positive polarity 9 Terminal block safety cover 5 Input power terminals negative polarity DC OK PWR C2 640WDC P...

Page 82: ... fan module 1 Release handles 2 Retainer clips 347781 2 1 Table 4 2 Switch Power Supply Module LEDs AC Power Supply Module LEDs AC OK Description PS OK Description Off AC LED is off No AC input power Off Output is disabled or input is outside operating range Green AC input power present Green Power output to switch Red Output has failed DC Power Supply Module LEDs DC OK Description PS OK Descripti...

Page 83: ...PoE capable switch models see the Cisco Catalyst 3650 Series Switches Release Notes at http www cisco com c en us support switches catalyst 3650 series switches products release notes li st html Caution Do not operate the switch with one power supply module slot empty For effective chassis cooling both the module slots must be populated with either a power supply or a blank cover Warning Blank fac...

Page 84: ...pply modules excluding the power cord retainer are flush with the switch s rear panel The 1025 W and 1100 W power supply modules extend 1 5 inches from the switch s rear panel Figure 4 8 Inserting the AC Power Supply in the Switch Step 6 Optional Make a loop in the power cord and thread it through the power cord retainer Figure 4 9 Figure 4 9 AC Power Supply with Power Cord Retainer Step 7 Connect...

Page 85: ...ys replace cover when terminals are not in service Be sure uninsulated conductors are not accessible when cover is in place Statement 1086 Note The grounding architecture of this product is DC isolated DC I Equipment That You Need Ratcheting torque screwdriver with a Number 2 Phillips head that exerts up to 15 pound force inches lbf in of pressure Panduit crimping tool with optional controlled cyc...

Page 86: ...cluded in the accessory kit Follow these steps to install either a single hole ground lug or a dual hole ground lug on the switch Make sure that you follow grounding requirements if any at your site Step 1 Use the ground lug screw and the lug ring for a single hole ground connection Use the dual hole lug for a ground connection in an NEBS installation Step 2 Strip the 12 gauge or 8 gauge ground wi...

Page 87: ...und screws to attach the dual hole lug to the switch s rear panel Figure 4 12 Step 6 Using a ratcheting torque screwdriver torque the ground lug screws to 60 lbf in 960 ozf in Step 7 Connect the other end of the grounding wire to an appropriate grounding point at your site or to the rack Figure 4 12 Attaching the Ground Lug and Wire Assembly 334022 1 Single hole ground screw and lug ring 2 Dual ho...

Page 88: ...gently push it into the slot Figure 4 13 When correctly installed the DC power supply excluding the extraction handle is flush with the switch s rear panel Figure 4 13 Inserting the DC Power Supply in the Switch Step 6 Connect the input power as described in the Wiring the DC Input Power Source section on page 4 12 Wiring the DC Input Power Source Step 1 Using a wire stripping tool strip each of t...

Page 89: ...terminal block screws to 11 lbf in Step 5 Replace the terminal block safety cover Step 6 Move the DC power source circuit breakers to the ON position Step 7 Confirm that the power supply DC OK and PS OK LEDs are green See Table 4 2 for a description of the module LEDs Finding the Power Supply Module Serial Number If you contact Cisco Technical Assistance regarding a power supply module you should ...

Page 90: ...de OL 29734 01 Chapter 4 Power Supply Installation Finding the Power Supply Module Serial Number Figure 4 16 1100 W AC Power Supply Serial Number Figure 4 17 1025 W AC Power Supply Serial Number SN XXXNNNNXXXX PWR C1 1100WAC 334333 347803 SN AAANNNNXXXX ...

Page 91: ...650 Switch Hardware Installation Guide OL 29734 01 Chapter 4 Power Supply Installation Finding the Power Supply Module Serial Number Figure 4 18 715 W AC Power Supply Serial Number 334334 SN XXXNNNNXXXX PWR C1 715WAC ...

Page 92: ...50 Switch Hardware Installation Guide OL 29734 01 Chapter 4 Power Supply Installation Finding the Power Supply Module Serial Number Figure 4 19 640 W and 250 W AC Power Supply Module Serial Number 347805 SN AAANNNNXXXX ...

Page 93: ...st 3650 Switch Hardware Installation Guide OL 29734 01 Chapter 4 Power Supply Installation Finding the Power Supply Module Serial Number Figure 4 20 640 W DC Power Supply Module Serial Number 347804 SN AAANNNNXXXX ...

Page 94: ...4 18 Catalyst 3650 Switch Hardware Installation Guide OL 29734 01 Chapter 4 Power Supply Installation Finding the Power Supply Module Serial Number ...

Page 95: ...st 3650 Series Switches Software Configuration Guides at http www cisco com c en us support switches catalyst 3650 series switches products installation and configuration guides list html Cisco Catalyst 3650 Series Switches Command Reference Guides at http www cisco com c en us support switches catalyst 3650 series switches products command reference list html The documentation that came with your...

Page 96: ...ect the cable and StackWise port for bent pins or damaged connectors If the StackWise cable is bad replace the cable Ethernet and Fiber Cables Make sure that you have the correct cable For Ethernet use Category 3 copper cable for 10 Mbps UTP connections Use either Category 5 Category 5e or Category 6 UTP for 10 100 or 10 100 1000 Mbps connections Verify that you have the correct fiber optic cable ...

Page 97: ... Verify the status of all the ports For more information see the Port LEDs and Modes section on page 1 21 Use the show interfaces privileged EXEC command to see if the port is error disabled disabled or shut down Re enable the port if necessary Verify that the power supply installed in the switch meets the power requirements of your connected devices Verify the cable type Many legacy powered devic...

Page 98: ... before reinserting it Interface Settings Verify that the port or interface is not disabled or powered off If a port or interface is manually shut down on either side of the link it does not come up until you re enable the interface Use the show interfaces privileged EXEC command to see if the interface is error disabled disabled or shut down on either side of the connection If needed re enable th...

Page 99: ...tonegotiate use the same duplex settings on the two ports The speed parameter adjusts itself even if the connected port does not autonegotiate Autonegotiation and Network Interface Cards Sometimes problems occur between the switch and third party network interface cards NICs By default the switch ports and interfaces autonegotiate Laptops or other devices are commonly set to autonegotiate yet some...

Page 100: ... the switch s serial number Figure 5 1 shows the serial number location You can also use the show version privileged EXEC command to see the switch s serial number Figure 5 1 Switch Serial Number Location Replacing a Failed Data Stack Member To replace a failed data stack member Step 1 Power down the failed switch Remove the AC or DC input power Step 2 Make sure the replacement switch is powered o...

Page 101: ...Replacing a Failed Data Stack Member Step 5 Power on the replacement switch The replacement switch will have the same configuration for all the interfaces as the failed switch and will function the same way as the failed switch Note The replacement switch must be a Cisco Catalyst 3650 switch ...

Page 102: ...5 8 Catalyst 3650 Switch Hardware Installation Guide OL 29734 01 Chapter 5 Troubleshooting Replacing a Failed Data Stack Member ...

Page 103: ...1500 m 5ºC to 40ºC up to 10 000 feet 3000 m 5ºC to 35ºC up to 13 000 feet 4000 m 5ºC to 30ºC up to 16 400 feet 5000 m Short term exceptional conditions1 2 5ºC to 50ºC up to 5000 feet 1500 m 5ºC to 45ºC up to 10 000 feet 3000 m 5ºC to 40ºC up to 13 000 feet 4000 m 5ºC to 35ºC up to 16 400 feet 5000 m 5ºC to 45ºC at sea level with single fan failure Operating temperature ranges and altitude for Cata...

Page 104: ... non PoE switches 1 73 x 17 5 x 17 625 in 4 4 x 44 5 x 44 8 cm Catalyst 3650 24 port PoE switches 1 73 x 17 5 x 17 625 in 4 4 x 44 5 x 44 8 cm Catalyst 3650 48 port non PoE switches 1 73 x 17 5 x 17 625 in 4 4 x 44 5 x 44 8 cm Catalyst 3650 48 port PoE switches 1 73 x 17 5 x 17 625 in 4 4 x 44 5 x 44 8 cm Catalyst 3650 48 port Full PoE switches 1 73 x 17 5 x 19 125 in 4 4 x 44 5 x 48 6 cm Catalyst...

Page 105: ...WS C3650 12X48UQ 17 75 lbs 8 kg Catalyst 3650 48 port mGig switch WS C3650 12X48UR 17 80 lbs 8 kg Catalyst 3650 48 port mGig switch WS C3650 12X48UZ 17 80 lbs 8 kg Catalyst 3650 48 port mGig switch WS C3650 12X48FD 17 75 lbs 8 kg StackWise stacking adapter 0 25 lbs 0 11 kg StackWise adapter blank 0 1 lbs 0 05 kg 1 Minimum ambient temperature for cold start is 32 F 0 C 2 Occurring not more than thi...

Page 106: ... C1 715WAC 2 8 lb 1 3 kg PWR C1 1100WAC 3 lb 1 4 kg PWR C1 BLANK 0 2 lb 0 09 kg PWR C2 1025WAC 3 55 lb 1 61 kg PWR C2 640WAC 3 1 lb 1 41 kg PWR C2 250WAC 2 55 lb 1 16 kg PWR C2 640WDC 2 75 lb 1 25 kg PWR C2 BLANK 0 2 lb 0 09 kg Physical Specifications Dimensions H x W x D PWR C1 715WAC 1 58 x 3 25 x 12 21 in 4 0 x 8 3 x 31 0 cm PWR C1 1100WAC 1 58 x 3 25 x 13 71 in 4 0 x 8 3 x 34 9 cm PWR C2 1025W...

Page 107: ...945 BTUs per hour 277 W Total output BTU1 PWR C1 1100WAC 3751 BTUs per hour 1100 W PWR C1 715WAC 2438 BTUs per hour 715 W PWR C2 1025WAC 3497 BTUs per hour 1025 W PWR C2 640WAC 2183 BTUs per hour 640 W PWR C2 250WAC 853 BTUs per hour 250 W 1 The total input and total output BTU ratings refer to input power to the power supply and output power to the switch The BTU ratings are based on 100 VAC for ...

Page 108: ...d output power to the switch The BTU ratings are based on 48 VDC nominal Table 1 5 Fan Module Environmental and Physical Specifications Environmental Ranges Operating temperature 23 to 176 F 5 to 80 C Storage temperature 40 to 185 F 40 to 85 C Relative humidity 5 to 96 non condensing Altitude Up to 16 400 feet 5 000 m Physical Specifications Dimensions H x D x W 1 62 x 1 73 x 4 24 in 4 11 x 4 39 x...

Page 109: ...r Specifications page 2 5 Connector Specifications 10 100 1000 Ports page 2 1 100M 1G 2 5G 5G 10G Ports page 2 2 10 Gigabit Ethernet CX1 SFP Copper Connectors page 2 2 SFP and SFP Modules page 2 3 10 100 1000 Ethernet Management Port page 2 4 Console Port page 2 4 10 100 1000 Ports The 10 100 1000 Ethernet ports on switches use RJ 45 connectors and Ethernet pinouts Figure 2 1 10 100 1000 Port Pino...

Page 110: ...5G 10G Port Pinouts 10 Gigabit Ethernet CX1 SFP Copper Connectors The 10 Gigabit Ethernet electrical modules use CX1 copper connectors similar to the one shown in Figure 2 3 Note When ordering or using CX1 cables ensure that the version identifier is 2 or higher The 10 Gigabit Ethernet optical modules use the connectors shown in Figure 2 4 and Figure 2 5 Figure 2 3 10 Gigabit Ethernet CX1 Copper C...

Page 111: ...e SFP module patch cable a 0 5 meter copper passive cable with SFP module connectors at each end Figure 2 7 This cable can be used only with 1 Gigabit Ethernet SFP ports to connect two Catalyst 3650 switches in a cascaded configuration Figure 2 4 Duplex LC Cable Connector Figure 2 5 Simplex LC Cable Connector Figure 2 6 Copper SFP Module RJ 45 Connector 58476 57834 60915 2 3 1 4 5 6 7 8 Pin Label ...

Page 112: ... 2 8 10 100 1000 Port Pinouts Console Port The switch has two console ports a USB 5 pin mini Type B port on the front panel see Figure 2 9 and an RJ 45 console port on the rear panel Figure 2 9 USB Mini Type B Port The USB console port uses a USB Type A to 5 pin mini Type B cable shown in Figure 2 10 The USB Type A to USB mini Type B cable is not supplied You can order an accessory kit part number...

Page 113: ...le DTE adapter if you want to connect the switch console port to a terminal You can order a kit part number ACS DSBUASYN containing that adapter For console port and adapter pinout information see Table 2 2 and Table 2 3 Cable and Adapter Specifications StackWise Cables page 2 5 StackWise Adapters page 2 6 StackWise Adapter Blanks page 2 7 SFP and SFP Module Cable Specifications page 2 8 Four Twis...

Page 114: ...cking port to enable stacking The StackWise cable connects to the StackWise adapter in the stacking port For switches ordered with stacking the StackWise adapters are preinstalled If the switches are not ordered with stacking the adapters must be ordered separately and installed You can order a StackWise adapter as part of a StackWise stacking upgrade kit part number C3650 STACK KIT that contains ...

Page 115: ...er Figure 2 12 Location of the Serial Number on the StackWise Adapter StackWise Adapter Blanks A StackWise adapter blank is installed in the stacking port if stacking is not specified at the time of ordering the switch The StackWise adapter blank is screwed into the stacking port and must be removed and replaced by a StackWise adapter if the port is to be used for stacking Figure 2 13 shows a Stac...

Page 116: ...ry 5 cable at lengths up to 328 feet 100 meters For cabling specifications refer to the Cisco Transceiver Modules data sheet at http www cisco com en US products hw modules ps5455 products_data_sheets_list html Four Twisted Pair Cable Pinouts Figure 2 14 Four Twisted Pair Straight Through Cable Schematic Figure 2 15 Four Twisted Pair Crossover Cable Schematic 1 TPO 2 TPO 3 TP1 6 TP1 1 TP1 Switch R...

Page 117: ...he outside of the right plug See Figure 2 18 Figure 2 18 Identifying a Crossover Cable Console Port Adapter Pinouts The console port uses an 8 pin RJ 45 connector which is described in Table 2 2 and Table 2 3 If you did not order a console cable you should provide an RJ 45 to DB 9 adapter cable to connect the switch console port to a PC console port You should provide an RF 45 to DB 25 female DTE ...

Page 118: ... and the console device Note The RJ 45 to DB 25 female DTE adapter is not supplied with the switch You can order a kit with the adapter part number ACS DSBUASYN from Cisco Table 2 2 Console Port Signaling Using a DB 9 Adapter Switch Console Port DTE RJ 45 to DB 9 Terminal Adapter Console Device Signal DB 9 Pin Signal RTS 8 CTS DTR 6 DSR TxD 2 RxD GND 5 GND GND 5 GND RxD 3 TxD DSR 4 DTR CTS 7 RTS T...

Page 119: ...ss Setup mode and then connecting a switch Ethernet port or the Ethernet management port to the Ethernet port of your PC or workstation To put the switch into Express Setup mode follow the steps described in the Catalyst 3650 Switch Getting Started Guide at http www cisco com c en us td docs switches lan catalyst3650 hardware quick guide cat3650_gsg ht ml When the switch is in Express Setup mode o...

Page 120: ...g the Switch with the CLI Based Setup Program Accessing the CLI For more information about using the CLI see the Cisco Catalyst 3650 Series Switches Command Reference Guides at http www cisco com c en us support switches catalyst 3650 series switches products command refer ence list html ...

Page 121: ...terminal emulation program on the PC or the terminal The program frequently a PC application such as HyperTerminal or ProcommPlus makes communication between the switch and your PC or terminal possible Step 3 Configure the baud rate and character format of the PC or terminal to match the console port characteristics 9600 baud 8 data bits 1 stop bit No parity None flow control Step 4 Connect the po...

Page 122: ... makes communication between the switch and your PC or terminal possible Step 4 Configure the baud rate and character format of the PC or terminal to match the console port default characteristics 9600 baud 8 data bits 1 stop bit No parity None flow control Step 5 Connect the power to the switch Step 6 The PC or terminal displays the bootloader sequence Press Enter to display the setup prompt Foll...

Page 123: ...Using the Setup exe Program Uninstalling the Cisco USB Driver for Microsoft Windows Using the Add or Remove Programs Utility Uninstalling the Cisco Microsoft Windows XP USB Driver Uninstalling the Cisco Microsoft Windows Vista and Microsoft 7 USB Driver Uninstalling the Cisco Microsoft Windows XP USB Driver Note Disconnect the switch console terminal before uninstalling the driver Step 1 Choose St...

Page 124: ...is displayed click Finish Entering the Initial Configuration Information To set up the switch complete the setup program which runs automatically after the switch is powered on You must assign an IP address and other configuration information necessary for the switch to communicate with the local routers and the Internet This information is also needed to use Device Manager or Cisco Network Assist...

Page 125: ...ter an enable password and press Return Enter enable password enable_password Step 5 Enter a virtual terminal Telnet password and press Return The password can be from 1 to 25 alphanumeric characters is case sensitive allows spaces but ignores leading spaces Enter virtual terminal password terminal password Step 6 To configure the country code enter yes and press Return Do you want to configure co...

Page 126: ...t4 0 1 interface GigabitEthernet4 0 2 interface GigabitEthernet4 0 3 output abbreviated end Step 11 After you complete the initial configuration of the switch these choices are displayed 0 Go to the IOS command prompt without saving this config 1 Return back to the setup without saving this config 2 Save this configuration to nvram and exit If you want to save the configuration and use it the next...

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