Cisco 7920 Series, User Manual

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FCS REVIEW DRAFT - CISCO CONFIDENTIAL
Logging Out of Hunt Groups
If your organization receives a large number of incoming calls, you might be a member of a hunt group.
A hunt group includes a series of directory numbers that share the incoming call load. When the first
directory number in the hunt group is busy, the system hunts for the next available directory number
in the group and directs the call to that phone. When you are away from your phone, you can prevent
hunt group calls from ringing your phone by logging out of hunt groups.
Tip
Logging out of hunt groups does not prevent non-hunt group calls from ringing your phone.
Using a Shared Line
Your system administrator might ask you to use a shared line if you:
•
Have multiple phones and want one phone number
• Share call-handling tasks with coworkers
• Handle calls on behalf of a manager
Understanding Shared Lines
Remote-in-Use
The “In Use Remote” message and icon display on your phone when another phone that shares
your line has a connected call and Privacy is disabled. You can place and receive calls as usual on the
shared line, even when the “In Use Remote” message or
icon appears.
Sharing Call Information and Barging
Phones that share a line each display information about calls that are placed and received on the shared
line. This information might include caller ID and call duration. (See the
Privacy section for
exceptions.)
When call information is visible in this way, you and coworkers who share a line can add yourselves
to calls using either
Barge or cBarge . See Using Barge to Add Yourself to a Shared-Line Call, page 61 .
• Barge—Allows you to join a shared-line call with an IP phone that has the built-in bridge enabled.
• cBarge—Allows you to join a shared-line call with any IP phone and convert the call to a
conference.
If you want to... Then...
Log out of hunt groups to temporarily
block hunt group calls Choose Options > HLog . Your phone screen displays,
“Logged out of Hunt Group.”
Log in to receive hunt group calls Choose Options > HLog .