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Overview

This guide provides phone, soft key, and feature descriptions for the following Cisco Unified IP Phone models:
• 7905G/7912G
• 7906G/7911G
• 7940G/7960G
• 7941G/7961G

Cisco Unified IP Phones 7905G/7912G and 7906G/7911G

Physical Layout 

The Cisco Unified IP phones 7905/7912 and 7906/7911 phones are single-line phones. The 7906/7911 phones provide a higher 
resolution display than the 7905/7912 phones, and are similar in operation. 

 

Name

Description

1

Cisco IP phone model type

Shows the Cisco IP phone model number. 

2

LCD screen

Displays information such as line/call status, phone number, and soft key tabs.

3

Soft keys

Engages the functions displayed on the corresponding LCD tabs.

4

Navigation button

Scrolls through text and selects features that are displayed on the LCD screen. Provides 
shortcut access to the Speed Dial menu when the phone is idle.

5

Menu button

Provides access to phone services.

9

8

3

4

6

5

7

2

1

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Summary of Contents for 7905G/7912G

Page 1: ...sco Unified IP Phones 7905G 7912G 7906G 7911G 7940G 7960G and 7941G 7961G for Cisco Unified Communications Manager Express Version 7 1 1 Overview page 2 2 Operating Your Phone page 10 3 Phone Features Index page 22 ...

Page 2: ...solution display than the 7905 7912 phones and are similar in operation Name Description 1 Cisco IP phone model type Shows the Cisco IP phone model number 2 LCD screen Displays information such as line call status phone number and soft key tabs 3 Soft keys Engages the functions displayed on the corresponding LCD tabs 4 Navigation button Scrolls through text and selects features that are displayed ...

Page 3: ... Keypad Functions like a traditional telephone keypad 8 Volume button Increases or decreases handset volume and onhook ring volume 9 Handset with indicator light Functions like a traditional handset 1 Network port 10BASE T 4 Cisco power supply optional 2 Handset port 5 Power cable with wall socket plug 3 DC adapter port DC48V Name Description 2 5 4 1 3 91637 ...

Page 4: ...into the handset rest An extension protrudes from the top of the rotated tab Return the handset to the handset rest Cisco Unified IP Phones 7960G 7940G 7961G and 7941G The Cisco Unified IP phones 7940 7960 and 7941 7961 are multiline phones The 7940 and 7941 have two lines the 7960 and 7961 have 4 lines The 7941 7961 phone provides a higher resolution display than the 7940 7960 phones and are simi...

Page 5: ...ess to phone settings such as display contrast and ring type 8 Speaker button Toggles the speaker on and off 9 Mute button Toggles mute on and off 10 Headset button Toggles the headset on and off 11 Volume button Increases or decreases handset headset ringer or speakerphone volume 12 Services button Provides access to phone services 13 Messages button Provides access to a message system 14 Navigat...

Page 6: ...port DC48V for phones not provided with inline power 5 Access port 10 100 PC for connecting your phone to your computer 2 AC to DC power supply 6 Handset port 3 AC power cord 7 Headset port 4 Network port 10 100 SW for connecting to the network 8 Footstand button AUX DC48V 10 100 SW 10 100 PC 113656 2 8 3 4 5 6 7 1 ...

Page 7: ...e receiver will not slip out of the cradle 1 Set the handset aside and pull the square plastic tab from the handset rest 2 Rotate the tab 180 degrees 3 Slide the tab back into the handset rest An extension protrudes from the top of the rotated tab 4 Return the handset to the handset rest 1 2 3 120521 ...

Page 8: ...cts callers to a conference call DelAll Deletes all entries in the personal directory Delchr Deletes a character Delete Deletes selected item Dial Dials the displayed number Directories Provides access to phone directories DND Enables and disables the Do Not Disturb feature Down Decreases the LCD screen contrast Edit Selects a number and activates the cursor for editing EndCall Ends the current ca...

Page 9: ...er Reorder the entries in the Personal Directory Restore Consult your system administrator on the use of this soft key Resume Returns to an active call Save Saves the last change Search Initiates a search in the local directory Select Selects the highlighted option Settings Provides access to phone settings such as display contrast ring volume and ring type Trnsfer Transfers selected calls to an a...

Page 10: ...d do not lift the handset To switch to handset operation lift the handset Headset Place a Call To place a call using a headset press the heasdset button then perform the steps for placing a basic call and do not lift the handset To switch to handset operation lift the handset Answer a Call To answer a call Lift the handset If you are using a headset press the Headset button If necessary press the ...

Page 11: ... the following method 1 Use the Navigation button to select the call 2 Press Answer to answer the call The call on the other line is automatically put on hold To return to the original call use the following method 1 Use the Navigation button to reselect the call 2 Press Resume to reconnect to the call For calls on a separate line press the Line button for the incoming call The call on the other l...

Page 12: ...urn to the original call 5 To cancel your consultative call transfer attempt Press the EndCall soft key 6 To reconnect to the original caller Press the Resume soft key Transfer to Voice Mail To transfer a call to the recipient s voice mail 1 Press TrnsfVM 2 Enter the recipient s extension number and press TrnsfVM again Forward All Calls To forward all incoming calls to another number 1 Press the C...

Page 13: ...the Transfer softkey followed by the call park slot number provided by your system administrator To retrieve a parked call If your phone receives a call park notification press the PickUp soft key followed by the asterisk Press the PickUp soft key followed by the call park slot number Park a Call SIP Call park allows a user to place a call on hold at a designated parking slot from which the call c...

Page 14: ...wo callers already present on a Cisco Unified IP phone using separate line buttons one active and the other on hold use the following method 1 Press the Confrn soft key on the Cisco Unified IP phone 2 Press the Line button of the call you want to add to the three party conference End a Conference Call To end the conference call Hang up the handset Press EndCall Alternate Methods to End a Conferenc...

Page 15: ...e 2 Press ConfList Participants are listed in the order in which they join the conference with the most recent additions at the top 3 To get an updated list of participants while viewing the conference list press Update 4 To see who started the conference while viewing the conference list locate the person listed at the bottom of the list with an asterisk next to the name 5 To drop the last party ...

Page 16: ...IP Users can put calls on a shared line on hold like calls on a non shared line To place a call on hold while on a shared line call Highlight the call that you want to put on hold Press the Hold soft key Resume a Shared Line Call SIP User can resume a non private call placed on hold on a shared line call To resume a shared line call 1 Highlight the call that you want to resume 2 Press Resume to re...

Page 17: ...ress the pound key 3 Press the speed dial button that you want to program A short beep confirms that you are starting to program this button 4 Enter the speed dial number The digits appear on the phone display When you are entering speed dial numbers use the backspace soft key to erase digits that were entered incorrectly To remove a speed dial number without replacing it with a new one press the ...

Page 18: ...se a call list Press the Select soft key Press 1 on the keypad for Missed Calls Press 2 on the keypad for Received Calls Press 3 on the keypad for Placed Calls 4 Press the Exit soft key to return to the previous directory menu Place a Call from Call History To place a call to a number in the call history list 1 Use the Navigation button to scroll through the call history list 2 Use the Select soft...

Page 19: ... start talking on your desk phone 2 Hang up the call on your remote phone to disconnect the phone Change Your Remote Destination Phone Number You can replace the existing remote destination phone number with a new phone number To change the existing remote destination phone number 1 Press Services button and select My Phone Apps 2 Select Single Number Reach 3 Use soft key to type your new remote d...

Page 20: ...t the intercom line button on their phone to speak to the caller Note For intercom users to know whether the intercom is using one way or two way audio the lamp for both intercom buttons are colored amber for one way whisper intercom and green for two way audio To place an intercom call Dial the intercom directory number from your intercom line The intercom recipient hears the intercom caller audi...

Page 21: ...l ring tones and call waiting tones different from the standard tones When you or the other party are receiving a call that must preempt the current call disconnect immediately to allow the higher priority call to ring through When you have more than 1 active call the call with the lowest precedence is preempted Similarly for outgoing calls the call with lower precedence is preempted first Adjust ...

Page 22: ... protocol Table 1 Features with Page Number References supported in SIP and SCCP Features SIP SCCP Activate Do Not Disturb 12 Supported Supported Ad Hoc Conference Call 14 Supported Supported Adjust the Display Contrast 21 Supported Supported Adjust the Ring Volume 20 Supported Supported Adjust the Volume for the Current Call 20 Supported Supported Alternate Methods to End a Conference Call 13 Not...

Page 23: ...ckWise The Fastest Way to Increase Your Internet Quotient and TransPath are registered trademarks of Cisco Systems Inc and or its affiliates in the United States and certain other countries All other trademarks mentioned in this document or Website are the property of their respective owners The use of the word partner does not imply a partnership relationship between Cisco and any other company 0...

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