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7841 Phone Quick Task Guide 

 

DIALING AND ANSWERING 

To make a call: 

  Lift the handset and dial a number. 

 Press 

Speakerphone

 or 

Headset

 and dial a number if using 

speakerphone/headset. 

 

For Internal calls

 - enter the 4 digit extension number. 

 

For external calls

 - dial 9 + the number (add 1 + area code for long distance 

calls). 

To answer a call on your primary line: 

  Lift the handset. 

  If you are using the speakerphone, press 

Speakerphone

 button. 

  If you are using the headset, press 

Headset

 button. 

To end a call: 

  Hang up handset. 

  If you are using the speakerphone, press 

Speakerphone

 button or 

End-Call

 

softkey. 

  If you are using the headset, press the 

Headset 

button or 

End-Call

 softkey. 

DECLINE 

To immediately decline a call: 

  Highlight the call and press 

Decline

 softkey.

 

To send call to voicemail: 

 Press 

Volume

 down once to silence the incoming call, then wait for the call go to 

voicemail.

 

HOLD AND RESUME 

To place a call on hold: 

 Press 

the 

Hold / Resume

 button. 

To resume a call: 

 Press 

the 

Resume

 softkey or the 

Hold / Resume

 button. 

Summary of Contents for 7841

Page 1: ...7841 Cisco IP Phone Quick Reference Guide ____________________________________________________ 7841 Phone Layout and Key Descriptions 6 7 8 10 11 5 4 1 12 13 15 16 17 14 3 9 2 ...

Page 2: ...steady Active call or two way intercom call Green flashing Held call Amber steady Privacy in use one way intercom call DND active or logged into Hunt Group Amber flashing Incoming call or reverting call Red steady Remote line in use shared line or Line Status Red flashing Remote line on hold Phone Screen Shows information about your phone such as directory number call and line status softkey optio...

Page 3: ...ws you to dial phone numbers enter letters and select menu items by entering the item number Volume Button Controls the handset headset and speakerphone volume off hook and the ringer volume on hook Contacts Button Opens or closes the Directories menu Use the Contacts button to access personal and corporate directories Applications Button Opens or closes the Applications menu Use the Applications ...

Page 4: ...e press Speakerphone button If you are using the headset press Headset button To end a call Hang up handset If you are using the speakerphone press Speakerphone button or End Call softkey If you are using the headset press the Headset button or End Call softkey DECLINE To immediately decline a call Highlight the call and press Decline softkey To send call to voicemail Press Volume down once to sil...

Page 5: ...bers by first name last name or extension number 1 Press the Contacts Button 2 Scroll to and select Corporate Directory 3 Fill in search criteria and press Submit softkey 4 Highlight desired contact and press Dial or Call softkey CONFERENCE AD HOC To conference in participants up to six participants 1 During a connected call press Conference button 2 Select a held call and press Yes 3 OR dial the ...

Page 6: ...conference Dial the Meet Me conference number provided by the conference initiator To end a Meet Me conference Hang up or press Cancel softkey USER PREFERENCES To adjust user preferences 1 Press Applications button 2 Scroll to and select Preferences option To change the ring tone 1 Select Ringtone from Preferences 2 Scroll through ring type options 3 Press Play softkey to sample ring 4 Press Set s...

Page 7: ...istory option 3 Select All Lines or the line that you want to view 4 Select a call record and press Details softkey To dial a number in the call history 1 Scroll to a listing in the call log and press Dial To edit a number in a call log 1 Highlight the desired number 2 Press EditDial softkey ...

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