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 Guide to using your CISCO IP 6961 phone at Imperial College 

 

 
Issued on 11.02.2013                                       Page 6 of 6                                      Produced by Karen Vincent 

 

How to change you the volume of 
the handset, headset or ringer

 

To adjust the handset/ headset volume

 

1.  Lift the receiver/ press the 

so the button is lit up 

2.  Use the  and -  button 

until the volume is at an 

acceptable level 

3.  Hang up receiver/ / press the 

so the button is not lit up 

 

To adjust the ringer volume

 

Use the black up and down buttons nearest to where you put the 

handset receiver until the volume is at an acceptable level 

 

 

How to change the contrast of the 
screen

 

 

1.  Press 

Applications 

button 

 

2.  Select 

Preferences

. (Use the Navigation bar and button to scroll 

and select.) 

3.  Select 

Contrast

 

4.  Set the contrast to the level you prefer.  

(Use the Navigation bar’s 

up and down buttons to adjust the contrast.) 

5. 

Press the 

Save 

softkey 

 

 
 

Do Not Disturb [DND]

 

To 

Activate 

the Do Not Disturb (i.e. stop the phone ringing) 

1.  Press 

DND

 

Screen will change and display DND is on 
 
To 

Deactivate

 the Do Not Disturb (i.e. allow the phone to ring) 

1.  Press 

DND

 

Screen will change and display DND is off briefly before returning to the 
default screen 

 

For the Imperial College 

 

 

Dial 

0 (Externally (020)7 589 5111)

 

Switchboard

  

All internal calls for the Imperial College switchboard (by dialing

  0

) will be 

answered by the Interactive Voice Response (IVR) system. To get to the 
operator when the IVR answers, press 0 again or say OPERATOR 

 

To log a fault

    

 

 

Dial 

49049 (Externally (020)7 59 49049)

 

Please have the following details ready: 

 

Extension which has fault 

 

Socket Reference 

 

Location of the faulty Extension (i.e. room number, building 
and campus ) 

 

Alternative Contact number 

 

Alternatively, you can log a fault by completing a fault form on: 

www.imperial.ac.uk/ict/services/telephones/reportingtelephonefaults

  

 

To place a telecom works/ mobile/

  

Please contact your telecom rep. Your tel. rep can be found on  

Blackberry/ Billing change order

  

www.imperial.ac.uk/ict/services/telephones/reportingtelephonefaults  

 

Summary of Contents for 6961 - Unified IP Phone Standard VoIP

Page 1: ...Receiver Phone handset receiver 1 Handset light strip Indicates incoming call flashing red or new voice mail message steady red 2 Phone Screen Shows information about your phone 3 Softkey buttons Enables softkey options on your phone 4 Transfer button Transfers a call 5 Conference button Creates a conference call 6 Hold button Places an active call on hold 7 Navigation bar and Select button Naviga...

Page 2: ...re To transfer a call Announce to the caller you are going to transfer their call 1 Press the Transfer button The call will go on hold 2 Dial the extension you wish to transfer to 3 Announce the call To return to the caller if there is no answer or the extension you require is busy Press the End Call softkey and then press Resume softkey 4 Press the Transfer button or the Transfer softkey 5 Replac...

Page 3: ...aller internal caller who are still on the Aastra Ericsson Telephone Exchange who ring your fixed extension will not be directed to your mobex How to use pick up a Monitor Pick On a Cisco IP 6941 Phone you can have the spare Programmable Up button feature buttons see 3 on the diagram above programmed up as a Monitor Pick Up button which illuminates and rings if requested To request a Monitor Pick ...

Page 4: ...lect Call History Use the Navigation bar and button to scroll and select 3 Navigate to relevant call using Navigation bar 4 Press the Select button centre of Navigation bar with square on it or press the softkey Call Please note For Missed Calls and Received Calls you must prefix the external call entry you chose to dial by pressing EditDial with a 9 or 7 otherwise the first digit the system will ...

Page 5: ...change Name if you have already set up your voicemail box please enter your pin then press the key 3 Enter your pin and press the key 4 The system will then say You have X new voice message and X new email message Main menu to listen to your voicemail messages say voicemail you just then follow the prompts See the Unified Messaging Guides on the following web link for more detailed instructions ww...

Page 6: ...Do Not Disturb i e stop the phone ringing 1 Press DND Screen will change and display DND is on To Deactivate the Do Not Disturb i e allow the phone to ring 1 Press DND Screen will change and display DND is off briefly before returning to the default screen For the Imperial College Dial 0 Externally 020 7 589 5111 Switchboard All internal calls for the Imperial College switchboard by dialing 0 will...

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