Chapter 5 Troubleshooting
Recover a Password
5-8
User Guide for the Catalyst Express 500 Switches
OL-8122-01
Recover a Password
Prerequisites
•
You must have physical access to the switch.
•
Make sure that at least one switch port is enabled and is not connected to a
device.
If you have lost or forgotten your username and password to the switch, follow
these steps to delete all existing username-and-password pairs:
1.
Make sure that the SYSTEM LED is solid green.
2.
Press the SETUP button until the Setup LED blinks green and the LED of an
available port blinks green.
Note
If the Setup LED is amber, there is no available switch port to which
to connect your management station. Disconnect one of the switch
ports, and then press the Setup button again until the Setup LED and
the port LED blink green.
3.
Connect your management station directly to the switch port with a blinking
green port LED. The port LED turns solid green after the connection.
4.
Press the SETUP button until the Setup LED blinks green, and then continue
to press the SETUP button for approximately 5 seconds until the Setup LED
turns solid green.
All username-and-password pairs are deleted from the switch.
5.
Open a web browser session, and display the device manager. The device
manager appears without requiring a username and password from you.
6.
Assign a username and password through the Usernames and Passwords
window.
