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Cisco 5428 - SN Router, Installation Manual

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4-9

Cisco AS5400 Universal Gateway Chassis Installation Guide

OL-2847-02 0A

Chapter 4      Troubleshooting

Getting Help

Note

To help identify your universal gateway, starting with Cisco IOS release 12.2(11)T, the 

show version

 and 

show diag

 commands will identify the universal gateway as a 

AS5400

 or 

AS5400HPX. 

Prior to this release, these commands showed the universal gateway as a

 

AS5400

, even if it was a

 AS5400HPX.

Getting Help

For information about technical support, onsite service, and exchange and repair services, refer to the 

“Obtaining Technical Assistance”

 in the Preface.

Summary of Contents for 5428 - SN Router

Page 1: ...isco Systems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 526 4100 Cisco AS5400 Universal Gateway Chassis Installation Guide Text Part Number OL 2847 02 0A ...

Page 2: ...sures Turn the television or radio antenna until the interference stops Move the equipment to one side or the other of the television or radio Move the equipment farther away from the television or radio Plug the equipment into an outlet that is on a different circuit from the television or radio That is make certain the equipment and the television or radio are on circuits controlled by different...

Page 3: ...elated Documentation xiii New Hardware Features xiii C H A P T E R 1 Overview 1 1 Chassis Components 1 1 Dial Feature Cards DFCs 1 2 Power Supply 1 3 Specifications 1 3 C H A P T E R 2 Preparing to Install 2 1 Safety Recommendations 2 1 Maintaining Safety with Electricity 2 2 Preventing Electrostatic Discharge Damage 2 3 Required Tools and Equipment 2 3 Preparing to Connect to a Network 2 3 Networ...

Page 4: ...g to the Alarm Port 3 12 Supplying Power 3 13 Connecting the AC Power Cord 3 14 Wiring the DC Power Supply 3 14 Where to Go Next 3 16 C H A P T E R 4 Troubleshooting 4 1 LEDs 4 1 Mixing WAN DFCs 4 3 Environment Monitoring 4 4 Displaying Environment Status 4 5 Using the Bantam Jacks for Test Port Functionality 4 7 Monitoring Mode for the T1 E1 and T3 DFCs 4 7 Drop and Insert Mode for the CT3 DFC 4 ...

Page 5: ...he Power Supply B 1 Safety Recommendations B 1 Required Tools and Equipment B 2 Removing the Chassis Cover B 3 Removing the Power Supply B 5 Installing the Power Supply B 11 Replacing the Chassis Cover B 18 Verifying the Status of the Redundant Power Supply B 21 Configuring the Power Supply Alarm B 21 Verify Alarm Configuration B 22 A P P E N D I X C Cabling Specifications C 1 Console and Auxiliar...

Page 6: ...Contents vi Cisco AS5400 Universal Gateway Chassis Installation Guide OL 2847 02 0A ...

Page 7: ...ing practices and have experience as an electronic or electromechanical technician Table 1 describes the contents of each chapter in this document Table 1 Organization Chapter Title Description Chapter 1 Overview Overview of the Cisco AS5400 universal gateway Chapter 2 Preparing to Install Describes the tasks you must perform before you begin to install the chassis Chapter 3 Installing the Cisco A...

Page 8: ...s of data Tips This symbol means the following information will help you solve a problem The tips information might not be troubleshooting or even an action but could be useful information similar to a Timesaver Convention Description boldface font Commands and keywords italic font Variables for which you supply values Keywords or arguments that appear within square brackets are optional x y z A c...

Page 9: ...ääräysten noudattaminen ja tietoa turvallisuudesta Attention Ce symbole d avertissement indique un danger Vous vous trouvez dans une situation pouvant causer des blessures ou des dommages corporels Avant de travailler sur un équipement soyez conscient des dangers posés par les circuits électriques et familiarisez vous avec les procédures couramment utilisées pour éviter les accidents Pour prendre ...

Page 10: ...os relacionados com circuitos eléctricos e com quaisquer práticas comuns que possam prevenir possíveis acidentes Para ver as traduções dos avisos que constam desta publicação consulte o documento Regulatory Compliance and Safety Information Informação de Segurança e Disposições Reguladoras que acompanha este dispositivo Advertencia Este símbolo de aviso significa peligro Existe riesgo para su inte...

Page 11: ... through a local account representative by calling Cisco Systems Corporate Headquarters California U S A at 408 526 7208 or elsewhere in North America by calling 800 553 NETS 6387 Documentation Feedback You can submit comments electronically on Cisco com In the Cisco Documentation home page click the Fax or Email option in the Leave Feedback section at the bottom of the page You can e mail your co...

Page 12: ...tegorized according to the urgency of the issue Priority level 4 P4 You need information or assistance concerning Cisco product capabilities product installation or basic product configuration Priority level 3 P3 Your network performance is degraded Network functionality is noticeably impaired but most business operations continue Priority level 2 P2 Your production network is severely degraded af...

Page 13: ...unts NSA When you call the center please have available your service agreement number and your product serial number Related Documentation This guide describes how to install and maintain the Cisco AS5400 universal gateway chassis You will also need the following publications to configure the universal gateway Refer to the Cisco AS5400 Universal Gateway Regulatory Compliance and Safety Information...

Page 14: ...xiv Cisco AS5400 Universal Gateway Chassis Installation Guide OL 2847 02 0A Preface New Hardware Features ...

Page 15: ...effective platform for deploying the widest range of IP based services Note Unless specifically noted all references to the Cisco AS5400 also apply to the Cisco AS5400HPX This chapter includes the following sections Chassis Components page 1 1 Dial Feature Cards DFCs page 1 2 Power Supply page 1 3 Specifications page 1 3 Chassis Components The Cisco AS5400 universal gateway chassis has a system bo...

Page 16: ...terface board The following is a brief description of the trunk types supported North American robbed bit signaling RBS is supported on T1 trunks including a variety of North American RBS protocol framing and encoding types on these trunks CAS is supported for E1 trunks with R2 signaling Many countries require an E1 R2 variant Per country defaults are provided for supervisory and inter register si...

Page 17: ...ode and is composed of four independent output voltages 3 3V 5V 12V and 12V AC input units have power factor correction and low harmonic distortion Units that are in redundant mode run at one half the power capability If a power supply failure occurs these units are capable of powering the complete system either at the input side or the DC load side Power failures are reported through environmenta...

Page 18: ...fficiency Input DC power 48 to 60 VDC3 10 6 tolerance 9 0A 2 0 to 4 0A 63 200 to 400W maximum WAN interface options T1 E1 T3 Serial interfaces for backhaul WAN support 2 serial line interfaces LAN interface options Fast Ethernet 10 100BASE T RJ 45 Console and auxiliary ports Asynchronous serial RJ 45 Regulatory compliance See the Regulatory Compliance and Safety Information guide that came with yo...

Page 19: ...eral safety Keep the chassis area clear and dust free during and after installation Put the removed chassis cover in a safe place Keep tools away from walk areas where you and others could fall over them Do not wear loose clothing that could get caught in the chassis Fasten your tie or scarf and roll up your sleeves Wear safety glasses if you are working under any conditions that might be hazardou...

Page 20: ...at appear in this publication refer to the Regulatory Compliance and Safety Information document that accompanied this device Never assume that power is disconnected from a circuit Always check Warning Read the installation instructions before you connect the system to its power source To see translations of the warnings that appear in the publication refer to the Regulatory Compliance and Safety ...

Page 21: ... of the antistatic strap which should be between 1 and 10 megohm Mohm Required Tools and Equipment The following items are included with the universal gateway 19 and 24 inch rack mount kits Rubber feet for desktop installation RJ 45 to DB 9 female DTE adapter labeled TERMINAL RJ 45 to DB 25 female DTE adapter labeled TERMINAL RJ 45 to DB 25 male DCE adapter labeled MODEM RJ 45 to RJ 45 rollover co...

Page 22: ...able connect one time only plug must be made only by PTO staff or suitably trained engineers To see translations of the warnings that appear in the publication refer to the Regulatory Compliance and Safety Information document that accompanied this device Network Specifications Table 2 1 lists the network specifications to consider before connecting a T1 DFC to a network Table 2 2 lists the networ...

Page 23: ...sses important cabling information to consider before connecting a console terminal an ASCII terminal or PC running terminal emulation software to the console port or modem to the auxiliary port Console Port The chassis includes an EIA TIA 232 asynchronous serial console port RJ 45 Depending on the cable and the adapter used this port appears as a data terminal equipment DTE or data communications...

Page 24: ... EIA TIA 232 EIA TIA 449 EIA TIA 530 EIA TIA 530A EIA TIA X 21 CCITT V 35 Each port supports up to 8 Mbps For detailed information about connecting devices to the serial ports see Chapter 3 Installing the Cisco AS5400 and Cisco AS5400HPX Universal Gateways See Appendix C Cabling Specifications for cable and port pinouts Alarm Port The three pins on the alarm port are connected to the output of a r...

Page 25: ...r the power cord indicates the correct voltage frequency and current draw for the unit For detailed information about connecting power see Chapter 3 Installing the Cisco AS5400 and Cisco AS5400HPX Universal Gateways For information on replacing the power supply see Appendix B Replacing the Power Supply Warning This product relies on the building s installation for short circuit overcurrent protect...

Page 26: ...2 8 Cisco AS5400 Universal Gateway Chassis Installation Guide OL 2847 02 0A Chapter 2 Preparing to Install Preparing to Connect to a Network ...

Page 27: ...l or replace this equipment To see translations of the warnings that appear in the publication refer to the Regulatory Compliance and Safety Information document that accompanied this device To see translations of the warnings that appear in the publication refer to the Regulatory Compliance and Safety Information document that accompanied this device Warning This equipment is intended to be groun...

Page 28: ...cial tool lock and key or other means of security and is controlled by the authority responsible for the location To see translations of the warnings that appear in the publication refer to the Regulatory Compliance and Safety Information document that accompanied this device Setting the Chassis on a Desktop The location of the chassis is extremely important for proper operation Equipment placed t...

Page 29: ... the bottom of the rack can be drawn upward into the intake ports of the equipment above When mounting a chassis in an open rack ensure that the rack frame does not block the intake or exhaust ports If the chassis is installed on slides check the position of the chassis when it is seated in the rack Baffles can isolate exhaust air from intake air which also helps to draw cooling air through the ch...

Page 30: ...mpanied this device Required Tools and Equipment You need the following tools and equipment to rack mount the chassis Number 2 Phillips screwdriver not included Screws for attaching the chassis to the rack not included Standard rack mount brackets included Figure 3 2 Standard Rack Mount Brackets Installing in a Rack Step 1 To install the chassis in a rack attach the brackets as follows With the st...

Page 31: ... in Figure 3 5 Figure 3 5 Attaching the Chassis to the 19 Inch Rack Rear Panel Forward Connecting to the Network This section describes how to connect the universal gateway to your network The cables required to connect to a network are not provided For ordering information contact customer service see the Obtaining Technical Assistance section on page xi in the Preface or see Appendix C Cabling S...

Page 32: ...nslations of the warnings that appear in the publication refer to the Regulatory Compliance and Safety Information document that accompanied this device Caution If the universal gateway is configured with fewer than seven DFCs make sure that a blank slot cover is installed over each open slot to ensure proper airflow Note The universal gateway arrives with all carrier cards and DFCs already instal...

Page 33: ...n the publication refer to the Regulatory Compliance and Safety Information document that accompanied this device Warning This equipment is to be installed and maintained by service personnel only as defined by AS NZS 3260 Clause 1 2 14 3 Service Personnel To see translations of the warnings that appear in the publication refer to the Regulatory Compliance and Safety Information document that acco...

Page 34: ...co AS5350 and Cisco AS5400 Universal Gateway Software Configuration Guide Warning The E1 interface card may only be installed in an ACA permitted customer equipment or a Data Terminal Equipment DTE that is exempted from ACA s permit requirements The customer equipment must only be housed in a cabinet that has screw down lids to stop user access to overvoltages on the customer equipment The custome...

Page 35: ...erminal and Modem Use the console terminal for local administrative access to the universal gateway You can only connect a terminal to the console port You can use the auxiliary port to connect a terminal or a modem for remote access Connecting to the Console Port To connect a terminal an ASCII terminal or a PC running terminal emulation software to the console port follow these steps Step 1 Conne...

Page 36: ...e your terminal or PC terminal emulation software for 9600 baud 8 data bits no parity and 2 stop bits To configure the console port refer to the Cisco AS5350 and Cisco AS5400 Universal Gateway Software Configuration Guide Connecting a Modem to the Auxiliary Port To connect a modem to the auxiliary port follow these steps Step 1 Connect a modem to the auxiliary port using an RJ 45 rollover cable wi...

Page 37: ...0 baud is typical and hardware flow control with Data Carrier Detect DCD and Data Terminal Ready DTR operations Connecting to the BITS Port Use a coaxial cable to connect a Timing Signal Generator TSG to the BITS port The BITS port is used for external clocking See Figure 3 12 Figure 3 12 Connecting to the BITS Port 30850 RJ 45 to RJ 45 rollover cable Modem RJ 45 to DB 25 adapter labeled MODEM T1 ...

Page 38: ...copper wire SELV ratings are maximum 30 Volts AC RMS maximum 60 Volts DC and maximum 50 VA Power The alarm port is rated for 2 0 Amp maximum current Step 2 Strip a minimum 1 4 in 0 625 cm off the wire insulation to connect the stranded wires to the alarm connector The maximum insulation strip length is 0 31 in 0 78 cm Step 3 Secure the wires to the alarm connector with screws Caution The maximum t...

Page 39: ...r inlets indicates the correct voltage frequency current draw and power dissipation for the unit Caution In a DC power supply installation do not connect the 48 VDC Return to chassis ground at the Cisco AS5400 A single point ground is recommended at the power distribution rack Warning Do not touch the power supply when the power cord is connected For systems with a power switch line voltages are p...

Page 40: ...bination must be accessible at all times because it serves as the main disconnecting device To see translations of the warnings that appear in the publication refer to the Regulatory Compliance and Safety Information document that accompanied this device Step 4 Power ON the universal gateway The internal power supply fan should power on Wiring the DC Power Supply If you ordered the universal gatew...

Page 41: ...g 12 or 14 AWG copper conductors only The installation must comply with all applicable codes Refer to Figure 3 15 and follow these steps to wire the terminal blocks Step 1 Note the orientation of the DC power supply The power supply cord should have three wires 48 VDC Return 48 VDC and a safety ground green wire Warning The illustration shows the DC power supply terminal block Wire the DC power su...

Page 42: ...C Return wires into the terminal block positive connectors and tighten the locking screws Ensure that no bare wire is exposed Step 5 Insert both 48 VDC wires into the terminal block negative connectors and tighten the locking screws Ensure that no bare wire is exposed Step 6 Secure the power supply cords to the cable strain relief clamps on the DC power supply with cable ties See Figure 3 15 Warni...

Page 43: ... 17 Cisco AS5400 Universal Gateway Chassis Installation Guide OL 2847 02 0A Chapter 3 Installing the Cisco AS5400 and Cisco AS5400HPX Universal Gateways Where to Go Next Appendix C Cabling Specifications ...

Page 44: ...3 18 Cisco AS5400 Universal Gateway Chassis Installation Guide OL 2847 02 0A Chapter 3 Installing the Cisco AS5400 and Cisco AS5400HPX Universal Gateways Where to Go Next ...

Page 45: ... Unless specifically noted all references to the Cisco AS5400 also apply to the Cisco AS5400HPX Tips To help identify your universal gateway starting with Cisco IOS Release 12 2 11 T the show version and show diag commands will identify the universal gateway as an AS5400 or AS5400HPX Prior to this release these commands showed the universal gateway as an AS5400 even if it was a AS5400HPX LEDs The ...

Page 46: ...ected properly Off The Ethernet LAN connection is not transmitting or receiving data Check the Ethernet cable connections OK MAINT On System board is operating normally Off Power is off or system has not booted Blinking A memory failure occurred Serial Ports Activity ACT Flickering The serial port connection is transmitting and receiving data normally Serial Ports Link LNK On The serial port cable...

Page 47: ...ype the new one is not recognized In both situations an error message appears on the console that is similar to the following example 00 01 12 CARRIER 2 T1_E1_MIX Cannot mix T1 and E1 8PRI DFC cards in chassis do not power up invalid card in slot 7 To see what types of DFCs are in the chassis use the show chassis slot command in privileged EXEC mode Router show chassis slot Slot 1 DFC type is AS54...

Page 48: ...ry At this level of sensor detection there is no disruption in system operation 2 When the operating temperature of the system continues to rise above 45 C and reaches a temperature of 60 C the system reaches a critical state Cisco IOS software busys out the DFCs in the chassis and shuts down the first DFC If the operating temperature continues to be critical after 10 minutes Cisco IOS software sh...

Page 49: ...et is measured as 27C 80F Temperature State Temperature is in normal state Fans Fans temperature delta is measured as 5C All fans are running well Power Supply Redundant Power System is present The following display appears on your console when the system reaches a warning state Router show environment Temperature Temperature Reading Temperature at inlet is measured as 52C 125F Temperature at outl...

Page 50: ...erature sensor failed Fans monitor dropped Temperature warning Temperature sensor recovered Fans monitor recovered Fans normal Temperature critical The following display appears on your console when the system reaches a shutdown state Router show environment Temperature Temperature Reading Temperature at inlet is measured as 70C 158F Temperature at outlet is measured as 82C 179F Temperature State ...

Page 51: ...d Cisco AS5400 Universal Gateway Software Configuration Guide for details Passive monitoring equipment is used to listen on the TX MON and RX MON jacks during regular operation to detect T1 errors Connecting test equipment to the following bantam jack connectors provides various functions TX MON can monitor signals coming out of the test port without interrupting normal data transmission RX MON ca...

Page 52: ... and the Cisco Documentation CD ROM that shipped with the Cisco AS5400 For more information see the Related Documentation section on page xiii in the Preface Flash Memory Installation It is critical that the correct Flash memory SIMM modules be installed in the Cisco AS5400 and Cisco AS5400HPX universal gateways The Cisco AS5400 only supports 5V Flash memory SIMM modules and the Cisco AS5400HPX on...

Page 53: ... release 12 2 11 T the show version and show diag commands will identify the universal gateway as a AS5400 or AS5400HPX Prior to this release these commands showed the universal gateway as a AS5400 even if it was a AS5400HPX Getting Help For information about technical support onsite service and exchange and repair services refer to the Obtaining Technical Assistance in the Preface ...

Page 54: ...4 10 Cisco AS5400 Universal Gateway Chassis Installation Guide OL 2847 02 0A Chapter 4 Troubleshooting Getting Help ...

Page 55: ...ss specifically noted all references to the Cisco AS5400 also apply to the Cisco AS5400HPX Removing the Chassis Cover This section describes how to open the chassis by removing the chassis cover Required Tools You need the following tools Medium Phillips screwdriver Small or medium flat blade screwdriver Safety Recommendations Note the following safety recommendations Warning Before opening the ch...

Page 56: ... document that accompanied this device Warning Before working on equipment that is connected to power lines remove jewelry including rings necklaces and watches Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals To see translations of the warnings that appear in this publication refer to the Regulatory Compliance and ...

Page 57: ...rminal block positive connectors d Remove the safety ground green wires from the terminal block ground connectors Step 3 Remove all interface cables from the rear panel of the chassis Step 4 Place the chassis so that the front panel is facing you Step 5 Remove the four screws on the chassis cover See Figure A 2 Caution Do not connect a 48 VDC wire to chassis A single point ground is recommended at...

Page 58: ...sis Cover Figure A 2 Removing the Chassis Cover Screws Step 6 Gently pry the cover off with a flat blade screwdriver Lift the chassis cover upward and pull it away from the tabs on the rear of the chassis See Figure A 3 Figure A 3 Removing the Chassis Cover 30852 4 29035 Chassis bottom Front panel Chassis cover Cisco AS5400 SE RIES ...

Page 59: ...e DC circuit switch the circuit breaker to the OFF position and tape the switch handle of the circuit breaker in the OFF position To see translations of the warnings that appear in this publication refer to the Regulatory Compliance and Safety Information document that accompanied this device Warning Before opening the chassis disconnect the telephone network cables to avoid contact with telephone...

Page 60: ... the bottom pins If necessary use needlenose pliers to straighten out any bent pins Caution The notch in the ROM must align with the notch in the socket on the system board If the ROM is installed backward damage will occur when the universal gateway is powered ON Step 9 Replace any cards removed Refer to Cisco AS5350 and Cisco AS5400 Universal Gateway Card Installation Guide for instructions on i...

Page 61: ... the operating configuration routing tables and queues The Cisco AS5400 is shipped with one DIMM installed in its socket the second socket is empty To increase the memory capacity to 512 MB install an additional 256 MB DIMM in the empty socket One socket holds a packet memory SDRAM DIMM Packet memory is used to store incoming and outgoing packets The maximum packet memory supported is 128 MB Requi...

Page 62: ...ns in the section Replacing the Chassis Cover earlier in this appendix Step 5 Remove all cards to access the system board Refer to the Cisco AS5350 and Cisco AS5400 Universal Gateway Card Installation Guide for instructions on removing specific cards Step 6 Use Figure A 4 to locate the DIMM you are replacing Step 7 Pull the socket latches away from the DIMM and pull the DIMM out of the socket See ...

Page 63: ... on page A 13 Step 12 Replace the feature cards Refer to the Cisco AS5350 and Cisco AS5400 Universal Gateway Card Installation Guide for instructions on replacing specific dial feature cards Step 13 Power ON the universal gateway If error messages relating to memory are displayed remove the SDRAM DIMM and reinstall it taking care to seat the DIMM firmly in its socket Replacing Flash Memory SIMMs T...

Page 64: ...ion and show diag commands will identify the universal gateway as an AS5400 or AS5400HPX Prior to this release these commands showed the universal gateway as an AS5400 even if it was a AS5400HPX Note Flash memory should be reformatted after adding replacing or removing flash memory SIMMS One socket holds a SIMM for the boot helper image rxboot software This SIMM labeled SIMM must also be installed...

Page 65: ...st strap The appropriate Flash memory SIMM s Flash Memory SIMM Replacement To replace flash memory follow these steps Step 1 Backup the current Flash memory Refer to the Cisco AS5350 and Cisco AS5400 Universal Gateway Software Configuration Guide for information about replacing software images Step 2 Turn the power switch OFF and disconnect site power Step 3 Remove all interface cables from the DF...

Page 66: ...y Information document that accompanied this device Step 4 Attach an ESD preventive wrist strap Step 5 Remove the chassis cover See the previous procedure in the section Replacing the Chassis Cover on page A 1 Step 6 Place the chassis so that the system card is oriented with the Flash memory SIMMs toward you See Figure A 4 The system code SIMM sockets are labeled SIMM0 and SIMM1 the rxboot SIMM so...

Page 67: ...ake sure that the polarization notch is located at the right end of the SIMM socket Step 11 Replace the chassis cover See the instructions in the following section Replacing the Chassis Cover Step 12 Replace any cards removed Refer to the Cisco AS5350 and Cisco AS5400 Universal Gateway Card Installation Guide for instructions on installing various cards Connect the universal gateway to a console t...

Page 68: ... Chassis Cover Step 3 Lower the front of the top cover to close the chassis and ensure the following The chassis cover tabs fit under the edge of the chassis rear panel so that they are not exposed The chassis tabs fit under the chassis cover so that they are not exposed See Figure A 12 Figure A 12 Cisco AS5400 Chassis Step 4 Secure the chassis cover with four screws Step 5 Reinstall the chassis o...

Page 69: ...ed torque is 5 0 in lb 0 56 N m a Insert the safety ground green wires into the terminal block ground connectors and tighten the locking screws Ensure that no bare wire is exposed b Insert the 48 VDC wires into the terminal block positive connectors and tighten the locking screws Ensure that no bare wire is exposed c Insert the 48 VDC wires into the terminal block negative connectors and tighten t...

Page 70: ...uide OL 2847 02 0A Appendix A Replacing Memory Components Replacing the Chassis Cover Step 8 Power ON the universal gateway The internal power supply fan should turn on Caution Do not connect the 48 VDC wire to the chassis A single point ground is recommended ...

Page 71: ... universal gateway has a redundant power supply A redundant power supply has two power cords to provide higher reliability and load balancing You can use the redundant power supply to Manage your system with alarms and other management features Provide higher reliability with a second built in power supply connected to a second power source Balance loads Note Unless specifically noted all referenc...

Page 72: ...o power lines remove jewelry including rings necklaces and watches Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals To see translations of the warnings that appear in this publication refer to the Regulatory Compliance and Safety Information document that accompanied this device Warning Only trained and qualified se...

Page 73: ... board that services the DC circuit switch the circuit breaker to the OFF position and tape the switch handle of the circuit breaker in the OFF position To see translations of the warnings that appear in this publication refer to the Regulatory Compliance and Safety Information document that accompanied this device Figure B 1 DC Power Supply Connections a Loosen the six locking screws for the nega...

Page 74: ...ot connect the 48 VDC wire to the chassis A single point ground is recommended at the power distribution rack Step 2 Remove all interface cables from the rear of the chassis Step 3 Place the chassis so that the front panel is facing you Step 4 Remove the four screws on the chassis cover See Figure B 2 Figure B 2 Removing the Chassis Cover Screws 30852 4 ...

Page 75: ... be handled according to all national laws and regulations To see translations of the warnings that appear in this publication refer to the Regulatory Compliance and Safety Information document that accompanied this device Warning Only trained and qualified personnel should be allowed to install or replace this equipment To see translations of the warnings that appear in this publication refer to ...

Page 76: ... that appear in this publication refer to the Regulatory Compliance and Safety Information document that accompanied this device Caution If the power supply unit was originally fitted with the AS54XM AC RPS and during the power supply unit s lifecycle is exchanged to the AS54XM DC RPS Cisco IOS will report that the AS54XM AC RPS is still installed For this reason Cisco does not recommend replacing...

Page 77: ...er Supply Step 4 Lift the air separator out of the chassis See Figure B 5 Figure B 5 Removing the Air Separator Step 5 Pull the fan closest to the power supply away from the sheet metal tabs See Figure B 6 Figure B 6 Pulling the Fan Away from the Tabs Front panel Air separator H10514 30855 Chassis bottom Front panel Fan tabs Fan 4 ...

Page 78: ...ift the fan out of the chassis and set the fan on top of the power supply See Figure B 7 Figure B 7 Removing the Fan Caution Do not attempt to remove the fan cables without first depressing the tab as shown in Figure B 8 You can damage the fan cables by applying stress if the connector is not removed properly 30856 Chassis bottom Front panel Fan 4 ...

Page 79: ...e are three different lengths of 2 wire 12 VDC power cables The two shortest cables go to the fan that you removed in Step 6 The two longer cables go to the three remaining fans removed in Step 8 and Step 9 The remaining cable goes to the power connector on the backplane These cables are color coded If you use an incorrect cable to connect a fan or the backplane then you will be unable to make one...

Page 80: ...nnectors from the backplane First disconnect the 2 pin 12V connector then disconnect the power connector s 4 jack harness See Figure B 9 Figure B 9 Disconnecting the Power Connectors from the Backplane Step 11 Disconnect the 6 pin connector from the system board See Figure B 9 Depress tab and pull Power supply 12V connector Power connector Backplane 30861 6 pin connector ...

Page 81: ...edundant power supply has two power cords to provide higher reliability and load balancing Use the redundant power supply to Manage your system with alarms and other management features Provide a higher reliability with a second built in power supply Balance loads To install the redundant power supply follow these steps Step 1 Place the redundant power supply in the chassis and slide it toward the...

Page 82: ... Installing the Power Supply Figure B 11 Inserting the Power Supply in the Chassis Step 2 Connect the 6 pin connector to the system board See Figure B 12 Note For clarity the illustration does not show the fans in place or the fan cables 30858 Chassis bottom Front panel Power supply Chassis hook Power supply slot 4 ...

Page 83: ...hassis Installation Guide OL 2847 02 0A Appendix B Replacing the Power Supply Installing the Power Supply Figure B 12 Connecting the 6 Pin Connector to the System Board Front panel 6 pin connector Backplane Power supply 12V connector 14132 ...

Page 84: ...econnecting the Power Cables to the Backplane Step 4 Route the fan cables as shown in Figure B 14 Note that the two longest cables are connected to the two installed fans on the right The connectors to these two fans will fit into the space between the second and third fans Caution Route the fan cables carefully to avoid pinching the cables near the bridge lance See Figure B 14 Front panel 14131 P...

Page 85: ...igure B 14 Routing the Fan Cables Step 5 Insert the second fan making sure that the fan cable feeds to your left Position the cables to the two installed fans so that they will fit under the first and second fans Press the fan into place between the four sheet metal tabs See Figure B 14 14134 Front panel Sheet metal tabs Bridge lance Base tabs ...

Page 86: ...cables to the remaining fan See Figure B 15 Figure B 15 Reconnecting the Fan Cables Step 7 Reinstall the remaining fan Make sure you orient the fan so that the cables feed to the right toward the second fan Route the cable completely under the fan before you reconnect it This takes up the extra length of fan cable and keeps it out of the way Front panel 14135 Fan connector Fan ...

Page 87: ...e Power Supply When correctly assembled the cables appear as shown in Figure B 16 Figure B 16 Correct Fan Cable Routing Step 8 Replace the air separator holding all cables to the right of the separator as you slip it into the chassis See Figure B 17 Figure B 17 Replacing the Air Separator 14133 Front panel 30859 Air separator 4 ...

Page 88: ...Supply Mounting Screws Step 10 Replace the chassis cover using the procedures in the following section Replacing the Chassis Cover Replacing the Chassis Cover To replace the chassis cover follow these steps Step 1 Place the chassis bottom so that the front panel is facing you Step 2 Hold the chassis cover over the chassis bottom and align each of the cover tabs with the chassis tabs at the top rea...

Page 89: ... cover so that they are not exposed The chassis cover side tabs on both sides fit inside the chassis side panels so that they are not exposed When the chassis cover is properly assembled no tabs are visible See Figure B 20 Figure B 20 Cisco AS5400 Chassis Step 4 Secure the chassis cover with four screws See Figure B 19 Step 5 Reinstall the chassis on a rack desktop or table Step 6 Reinstall all in...

Page 90: ...to the terminal block ground connectors and tighten the locking screws Ensure that no bare wire is exposed b Insert the 48 VDC Return wires into the terminal block positive connectors and tighten the locking screws Ensure that no bare wire is exposed c Insert the 48 VDC wires into the terminal block negative connectors and tighten the locking screws Ensure that no bare wire is exposed d Make sure ...

Page 91: ...blem is located Verifying the Status of the Redundant Power Supply To display the current status of the Redundant Power Supply unit enter the show environment command 5400 show environment Power Supply Redundant Power System is present RPS Input Voltage status normal RPS Output Voltage status normal RPS Fan status normal RPS Thermal status normal RPS OverVoltage status normal Board Temperature nor...

Page 92: ...dem Card 4 UP Facility Alarm is ON Note For information on connecting alarm devices to the alarm port on the Cisco AS5400 refer to the Cisco AS5400 Universal Gateway Chassis Installation Guide Step 2 Router configure terminal Enter global configuration mode Step 3 Router config facility alarm detect rps Turns on alarm when a redundant power supply failure is detected Any of the following failures ...

Page 93: ... the Cisco AS5400 also apply to the Cisco AS5400HPX Console and Auxiliary Port Cables and Pinouts The universal gateway arrives with a console and auxiliary cable kit which contains the cable and adapters you need to connect a console an ASCII terminal or PC running terminal emulation software or modem to your universal gateway The console and auxiliary cable kit includes RJ 45 to RJ 45 rollover c...

Page 94: ...tor and pin 8 will be white on the other connector a rollover cable reverses pins 1 and 8 2 and 7 3 and 6 and 4 and 5 Figure C 1 Identifying a Rollover Cable Console Port Cables and Pinouts Use the RJ 45 to RJ 45 rollover cable and RJ 45 to DB 9 female DTE adapter labeled TERMINAL to connect the console port to a PC running terminal emulation software Figure C 2 shows how to connect the console po...

Page 95: ...er Console Port DTE RJ 45 to RJ 45 Rollover Cable RJ 45 to DB 9 Terminal Adapter Console Device Signal RJ 45 Pin RJ 45 Pin DB 9 Pin Signal RTS 11 1 Pin 1 is connected internally to pin 8 8 8 CTS DTR 2 7 6 DSR TxD 3 6 2 RxD GND 4 5 5 GND GND 5 4 5 GND RxD 6 3 3 TxD DSR 7 2 4 DTR CTS 81 1 7 RTS Table C 2 Console Port Signaling and Cabling Using a DB 25 Adapter Console Port DTE 1 1 You can use the sa...

Page 96: ...d the RJ 45 to DB 25 male DCE adapter labeled MODEM Figure C 4 Connecting the Auxiliary Port to a Modem Ethernet Port Pinouts Table C 4 lists the pinouts for the Ethernet ports Table C 3 Auxiliary Port Signaling and Cabling Using a DB 25 Adapter AUX Port DTE RJ 45 to RJ 45 Rollover Cable RJ 45 to DB 25 Modem Adapter Modem Signal RJ 45 Pin RJ 45 Pin DB 25 Pin Signal RTS 1 8 4 RTS DTR 2 7 20 DTR TxD...

Page 97: ...is connected and Table C 5 lists the BITS port pinouts Figure C 5 BITS Port Connection Alarm Port Pinouts Table C 6 lists the pinouts for the alarm port Table C 5 BITS Port Pinouts Pin Description 1 BITS signal 2 Ground Universal gateway 52503 Coaxial cable Timing signal generator Satellite global positioning system Table C 6 Alarm Port Pinouts Pin Description 1 Normally open 2 Pole 3 Normally clo...

Page 98: ...de OL 2847 02 0A Appendix C Cabling Specifications Bantam Jack Port Pinouts Bantam Jack Port Pinouts Table C 7 lists the port pinouts for the bantam jacks on the AS54 DFC 8CT1 CE1 and AS54 DFC CT3 Table C 7 Bantam Jack Port Pinouts Pin Description 1 Tip 2 Ring ...

Page 99: ... 5 C cables rollover cable C 2 caution static electricity discharge B 2 caution symbol meaning of viii chassis rack mounting 3 3 replacing the cover A 13 B 18 chassis setting on a desktop 3 2 chassis components 1 1 chassis cover removing A 1 chassis warning disconnecting telephone network cables A 1 A 5 A 8 B 1 circuit breaker 15A warning 2 2 2 7 3 13 Cisco AS5400 overview 1 1 Cisco AS5400 chassis...

Page 100: ...A 5 A 12 B 3 DC power supply wiring 3 14 DC power supply connections figure 3 15 A 3 A 15 B 3 B 20 DC power supply installation warning 3 13 DC power supply specifications 1 4 DFC description 1 2 dial feature cards description 1 2 dimensions Cisco AS5400 chassis 1 3 disconnect device warning 3 14 disconnecting the fan cable figure B 9 disconnecting the power connectors from the backplane figure B ...

Page 101: ...ry SIMM A 13 Inserting the New SDRAMM DIMM into the Socket A 9 Inserting the Power Supply in the Chassis B 12 Lifting the Power Supply Out of the Chassis B 11 Pulling the Fan Away from the Tabs B 7 rear panel LEDs 4 2 Reconnecting the Fan Cables B 16 Reconnecting the Power Cables to the Backplane B 14 Removing Flash Memory SIMM A 12 Removing the Air Separator B 7 Removing the Chassis Cover A 4 B 5...

Page 102: ...A 2 B 2 line rate E1 2 4 line rate T1 2 4 line rate T3 2 5 M main disconnecting device warning 3 14 memory error messages A 9 A 13 mixing WAN DFCs troubleshooting 4 3 modem connecting to auxiliary port 2 6 monitoring mode 4 7 Monitoring mode for the T1 E1 and T3 DFCs 4 7 N network interfaces troubleshooting 4 8 network specifications 2 4 network specifications E1 table 2 4 new hardware features xi...

Page 103: ... A 9 Replacing SDRAM DIMM figure A 9 replacing SDRAM DIMMs A 7 replacing the air separator figure B 17 replacing the chassis cover A 13 replacing the chassis cover figure A 14 B 19 replacing the power supply B 1 removing the chassis cover B 3 required tools B 2 replacing the redundant power supply mounting screws figure B 18 required tools ROM replacement A 5 required tools and equipment 3 4 restr...

Page 104: ...ng a DB 25 Adapter C 4 Bantam Jack Port Pinouts C 6 BITS Port Pinouts C 5 Chassis LEDs 4 2 Cisco AS5400 specifications 1 3 Console port signaling and cabling using a DB 25 adapter C 3 Console Port Signaling and Cabling using a DB 9 Adapter C 3 E1 Network Specifications 2 4 T1 network specifications 2 4 T3 Network Specifications 2 5 technical support 4 9 telecommunications lines warning 3 7 tempera...

Page 105: ...nstallation 2 2 B 5 ISDN connection 2 4 jewelry removal 2 2 A 2 B 2 B 6 lightning activity 3 6 A 2 B 2 main disconnecting device 3 14 No 26 AWG 3 7 power disconnection B 6 power supply 3 13 power supply disconnection 3 4 A 2 B 2 power supply wiring 3 15 A 15 B 20 product disposal 2 1 B 5 qualified personnel 3 1 B 2 B 5 restricted area 3 2 SELV circuit 3 6 service personnel 3 7 telecommunications l...

Page 106: ...Index IN 8 Cisco AS5400 Universal Gateway Chassis Installation Guide OL 2847 02 0A ...

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