Cisco 4221 ISR Hardware Installation Manual Download Page 8

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Contents

viii

Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers

OL-32185-02

Locate SM-X or NIM

6-30

Remove SM-X or NIM

6-30

Install SM-X

6-30

Verify SM-X Installation

6-31

Install and Remove PVDM4 on Cisco 4400 or 4300 Series ISRs

6-31

Tools and Equipment Requirements

6-32

PVDM4 Location and Orientation

6-32

Install PVDM4 on the Motherboard of Cisco 4400 Series ISRs

6-33

Remove the PVDM4 from the Motherboard of Cisco 4400 ISRs

6-34

Install the PVDM4 on the Motherboard of Cisco 4331 ISR

6-35

Remove the PVDM4 from the Motherboard of Cisco 4331 ISR

6-36

Install the PVDM4 on Cisco Fourth-Generation T1/E1 Voice and WAN NIM

6-37

Remove the PVDM4 from Cisco Fourth-Generation T1/E1 Voice and WAN NIM

6-38

Remove and Replace the USB Flash Token Memory Stick

6-38

Remove and Replace Cisco 4000 Series ISRs Power Supplies

6-39

AC Power Supplies

6-40

Overview of the AC Power Supply

6-40

Replace AC Power Supply

6-41

Overview of DC Power Supply

6-43

Remove DC Input Power from Cisco 4400 or 4300 ISR

6-44

Install DC Input Power on Cisco 4400 or 4300 ISR

6-45

Replace the Power Supply Module from the Cisco 4331 Router

6-48

PoE Converter Power Supply Unit

6-49

Overview of the PoE Converter Power Supply Unit

6-49

Remove PoE Power Supply Slot Filler

6-50

Install the PoE Converter Power Supply

6-51

Remove PoE Converter Power Supply

6-51

Install the PoE Power Supply Slot Filler

6-52

Replace a Fan Tray

6-53

Before Hot-Swapping a Fan Tray

6-53

Replace Fan Tray

6-53

Replace Fan Tray on Cisco 4331 ISR

6-55

Remove and Install a CompactFlash Memory Card

6-58

Prevent Electrostatic Discharge Damage

6-58

Remove the CompactFlash Memory Card

6-59

Install the CompactFlash Memory Card

6-60

Remove and Install the Flash Memory Card

6-60

Prevent Electrostatic Discharge Damage

6-61

Install the Flash Memory Card

6-61

Summary of Contents for 4221 ISR

Page 1: ...0 offices worldwide Addresses phone numbers and fax numbers are listed on the Cisco website at www cisco com go offices Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers Last Updated February 01 2018 Text Part Number OL 32185 02 ...

Page 2: ... are encouraged to try to correct the interference by using one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Modifications to this product...

Page 3: ...co 4000 Series ISRs 1 1 Cisco 4451 X ISR 1 2 Cisco 4431 ISR 1 3 Cisco 4351 ISR 1 3 Cisco 4331 ISR 1 4 Cisco 4321 ISR 1 5 Cisco 4221 ISR 1 5 Safety Warnings 1 6 Safety Warnings for Finland Norway and Sweden 1 6 Chassis Views 1 6 Cisco 4451 ISR Chassis 1 7 Platform Summary 1 10 Cisco 4431 ISR Chassis 1 10 Platform Summary 1 13 Cisco 4351 ISR Chassis 1 14 Platform Summary 1 16 Cisco 4331 ISR Chassis ...

Page 4: ...ver Modules 1 34 System Flash 1 35 Solid State Drives 1 35 Packet Voice Digital Signal Processor Modules 1 35 Memory 1 36 Power Supply 1 36 Fans Ventilation and Airflow 1 37 Slots Subslots Bay Ports and Interfaces in Cisco 4000 Series ISRs 1 38 Slot Numbering 1 40 About Slot 0 1 40 Subslot Bay Numbering 1 40 Gigabit Ethernet Management 1 40 Specifications 1 41 Periodic Inspection and Cleaning 1 50...

Page 5: ...p 3 4 Attach Chassis to Wall or Mount Chassis in Rack 3 5 Install Cisco 4400 or 4300 ISR 3 5 Install Cisco 4200 Series ISR 3 12 Chassis Grounding 3 19 Connect Power 3 20 Connect to AC Power 3 21 Connect to Console Terminal or Modem 3 22 Connect to Serial Port with Microsoft Windows 3 22 Connect to Console Port with Mac OS X 3 23 Connect to Console Port with Linux 3 24 Install Cisco Microsoft Windo...

Page 6: ...2 Specify a Default Route or Gateway of Last Resort 4 13 Configure IP Routing and IP Protocols 4 13 Default Routes 4 13 Default Network 4 13 Gateway of Last Resort 4 14 Configuration Examples 4 15 Configure Virtual Terminal Lines for Remote Console Access 4 16 Configuration Examples 4 17 Configure the Auxiliary Line 4 18 Verify Network Connectivity 4 19 Save Your Device Configuration 4 20 Save Bac...

Page 7: ... Locate Internal and External Slots 6 6 Locate Internal and External Slots for Modules on Cisco 4451 ISR 6 7 Locate Internal and External Slots for Modules on Cisco 4351 ISR 6 8 Locate Internal and External Slots for Modules on Cisco 4331 ISR 6 9 6 9 Overview of the SSD Carrier Card NIM NIM SSD 6 9 Overview 6 10 LEDs on NIM SSD 6 12 Solid State Drives 6 14 Install SSD Drives into the NIM Carrier C...

Page 8: ... 4000 Series ISRs Power Supplies 6 39 AC Power Supplies 6 40 Overview of the AC Power Supply 6 40 Replace AC Power Supply 6 41 Overview of DC Power Supply 6 43 Remove DC Input Power from Cisco 4400 or 4300 ISR 6 44 Install DC Input Power on Cisco 4400 or 4300 ISR 6 45 Replace the Power Supply Module from the Cisco 4331 Router 6 48 PoE Converter Power Supply Unit 6 49 Overview of the PoE Converter ...

Page 9: ... Damage 6 63 Install the SSD mSATA Storage Device 6 64 Remove the SSD mSATA Storage Device 6 65 Install and Remove SFP Modules 6 66 Install SFPs 6 68 Laser Safety Guidelines 6 68 Remove SFP Modules 6 69 Remove Replace and Install the Internal PoE Daughter Card 6 70 A P P E N D I X A Online Insertion and Removal and Hot Swapping A 1 OIR Procedures A 2 Remove a Module A 2 Insert a Module A 2 Hot Swa...

Page 10: ...Contents x Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL 32185 02 ...

Page 11: ... for Cisco 4000 Series Integrated Services Routers ISRs Note For warranty service and support information see the Cisco Warranty Terms section in the Pointer Card for Cisco 4000 Series Integrated Services Routers document that was shipped with your router Audience This guide is intended for Cisco equipment providers and service persons who are technically knowledgeable and familiar with Cisco rout...

Page 12: ...nect Cisco 4000 Series ISRs Describes how to install and connect the router to LAN WAN and Voice networks Chapter 4 Configure Initial Router Settings on Cisco 4000 Series ISRs Describes how to power up the router and perform the initial configuration Chapter 5 ROM Monitor Overview and Basic Procedures Provides an overview of ROM Monitor concepts and operations Chapter 6 Install and Upgrade Interna...

Page 13: ...ar in bold font italic font Document titles new or emphasized terms and arguments for which you supply values are in italic font Elements in square brackets are optional x y z Required alternative keywords are grouped in braces and separated by vertical bars x y z Optional alternative keywords are grouped in brackets and separated by vertical bars string A nonquoted set of characters Do not use qu...

Page 14: ...ttelet laitteistoa huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu onnettomuuksien yleisiin ehkäisytapoihin Turvallisuusvaroitusten käännökset löytyvät laitteen mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien lausuntonumeroiden avulla SÄILYTÄ NÄMÄ OHJEET Attention IMPORTANTES INFORMATIONS DE SÉCURITÉ Ce symbole d avertissement indiqu...

Page 15: ... em uma situação que poderá ser causadora de lesões corporais Antes de iniciar a utilização de qualquer equipamento tenha conhecimento dos perigos envolvidos no manuseio de circuitos elétricos e familiarize se com as práticas habituais de prevenção de acidentes Utilize o número da instrução fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanh...

Page 16: ... xvi Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL 32185 02 Chapter ...

Page 17: ...ero da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo GUARDE ESTAS INSTRUÇÕES Advarsel VIGTIGE SIKKERHEDSANVISNINGER Dette advarselssymbol betyder fare Du befinder dig i en situation med risiko for legemesbeskadigelse Før du begynder arbejde på udstyr skal du være opmærksom på de involverede risici der er ved ...

Page 18: ... xviii Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL 32185 02 Chapter ...

Page 19: ... replaced incorrectly Replace the battery only with the same or equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions Statement 1015 Warning Do not use this product near water for example near a bath tub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool Statement 1035 Warning Never install telephone jack...

Page 20: ...ocument Use the Full Reader Search window to search multiple PDF files simultaneously and to change case sensitivity and other options The Adobe Reader online help has more information about how to search PDF documents Obtaining Documentation and Submitting a Service Request For information on obtaining documentation submitting a service request and gathering additional information see What s New ...

Page 21: ...Rs are modular routers with LAN and WAN connectivity They support several interface modules including Cisco Enhanced Service Modules SM X and Cisco Network Interface Modules NIMs Cisco 4000 Series ISRs target these applications Enterprise applications Intended to be the mid size aggregation and gateway router typically residing in a regional or large branch office WAN aggregation at Cisco Enterpri...

Page 22: ...console placed next to the RJ 45 console port One RJ 45 console port One RJ 45 auxiliary port Four combo ports that can function as SFP or RJ 45 ports 4 10 100 1000 RJ 45 Ethernet ports labeled GE 0 0 0 0 0 1 0 0 2 and 0 0 3 4 100 1000 SFP Ethernet ports labeled SFP 0 0 0 0 0 1 0 0 2 and 0 0 3 LEDs for Ethernet and console status LED for the Compact Flash memory card Two DDR3 240 pin Control Plane...

Page 23: ...ort replaceable DIMM modules One DDR3 240 pin Forwarding Plane DIMM slot that supports replaceable DIMM modules One eUSB flash slot which is serviceable One internal 30 W PoE daughter card for two of the front Gigabit Ethernet ports labeled GE 0 0 0 and 0 0 1 One available ISC slot for an optional serviceable daughter card high density Packet Voice Digital Signal Processor Module PVDM4 to add IP v...

Page 24: ... capability Environment monitoring Field replaceable fan tray Single PSU Support for a single 500 W PoE converter power supply module Cisco 4331 ISR Cisco 4331 ISR provides these capabilities One single wide SM slot Two single wide NIM slots that can combined into one double wide NIM1 and NIM2 One 10 100 1000 RJ 45 Ethernet port for system management labeled MGMT on the right of the connector One ...

Page 25: ...two RJ45 and one SFP as One combo port with 10 100 1000 RJ 45 Ethernet port or SFP Ethernet port labeled GE0 0 0 One dedicated 10 100 1000 RJ 45 Ethernet port labeled GE0 0 1 Optional internal SSD mSATA storage device LEDs for Ethernet and console status LED for SSD One DDR3 DIMMs slot that supports replaceable DIMM modules One eUSB flash slot which is serviceable One available ISC slot for an opt...

Page 26: ...hould be handled according to all national laws and regulations Statement 1040 Warning Only trained and qualified personnel should be allowed to install replace or service this equipment Statement 1030 Safety Warnings for Finland Norway and Sweden Warning statement 1017 applies to the countries of Finland Norway and Sweden Warning This unit is intended for installation in restricted access areas A...

Page 27: ...les SM X like SM X 1T3 E3 E Series Server Modules Figure 1 1 on page 1 7 Bezel view with two PSUs Figure 1 2 on page 1 8 Back panel slots and ports Figure 1 3 on page 1 9 Bezel side LEDs Figure 1 1 Bezel Side of Cisco 4451 ISR with Two PSUs 1 Router fan tray hidden behind removable bezel 2 LEDs 3 Router power On Off switch 4 AC power supply unit PSU0 5 AC power supply unit PSU1 Cisco 4400 Series 2...

Page 28: ...ort GE 0 0 2 7 LEDs for the GE 0 0 2 interface 8 RJ 45 Gigabit Ethernet port GE 0 0 2 9 NIM slot 1 shown with slot divider removed 1 0 NIM slot 2 shown with slot divider removed 11 NIM slot 3 1 2 Ground connection 1 3 Enhanced Service Module SM X 2 1 4 Enhanced Service Module SM X 1 1 5 RJ 45 Gigabit Ethernet port GE 0 0 3 1 6 LEDs for the GE 0 0 3 interface 1 7 SFP Gigabit Ethernet GE 0 0 3 1 8 S...

Page 29: ...tatus 4 FLASH Compact flash status 5 TEMP Temperature status 6 PWR Power 7 STAT System status 8 FAN Fan status 9 ISC Integrated Services Card status 1 0 POE BOOST Power over Ethernet boost mode 11 POE 1 Power over Ethernet 1status 1 2 POE 0 Power over Ethernet 0 status PSU0 PSU1 FLASH TEMP PWR ISC POE1 POE0 FAN STAT GE POE BOOST 285696 Cisco 4400 Series PSU1 PSU2 POE1 POE2 FLASH TEMP PWR VM FAN ST...

Page 30: ...tions Figure 1 4 Platform Summary of Cisco 4451 ISR Cisco 4431 ISR Chassis Cisco 4431 ISR supports the Network Interface Modules NIMs and Integrated Services Card ISC slots for PVDM4s 1 8 2 3 4 5 6 7 391821 1 Forwarding plane processor 2 Control plane processor 3 Control plane processor DIMMs 4 NIM 3 single wide slot 5 Enhanced Service Module SM X slots 6 NIM slot 1 and 2 shown with slot divider r...

Page 31: ...isco 4000 Series ISRs Chassis Views Figure 1 5 on page 1 11 Bezel view with two PSUs Figure 1 6 on page 1 12 View of the chassis Figure 1 7 on page 1 12 Bezel side LEDs Figure 1 5 Bezel View of Cisco 4431 ISR with Two Power Supply Units 1 Power supply unit 2 LEDs 3 On Off switch 4 Optional power supply unit 1 2 3 4 391891 ...

Page 32: ...4000 Series ISRs Chassis Views Figure 1 6 View of Cisco 4431 ISR Chassis Figure 1 7 LEDs on the Cisco 4431 ISR For detailed information on LEDs see the LED Indicators section on page 1 27 1 USB ports 2 GE ports 3 Screws to open the NIM slot 4 Router label tray 5 NIM slot with cover 6 Ground connection 390641 1 2 3 4 5 6 390639 ...

Page 33: ...rview of Cisco 4000 Series ISRs Chassis Views Platform Summary Figure 1 8 shows the internal view of Cisco 4431 ISR with parts and module locations Figure 1 8 Platform Summary of the Cisco 4431 ISR 391943 4 5 3 6 2 1 1 DIMMs 2 Forwarding plane processor 3 Control plane processor 4 NIMs 5 SFP GE ports 6 PVDM card ...

Page 34: ...iews of Cisco 4351ISR chassis Power Supply and Bezel Side View of Cisco 4351 ISR Figure 1 9 Back Panel Ports Slots and Serial Number on Cisco 4351 ISR Figure 1 10 Ports on Cisco 4351 ISR Figure 1 11 LEDs on Cisco 4351 ISR Figure 1 12 Figure 1 9 Power Supply and Bezel Side View of Cisco 4351 ISR 1 Power supply unit 2 Router fan tray hidden behind the removable bezel 3 LEDs 4 Router power On Off swi...

Page 35: ...el Ports Slots and Serial Number on Cisco 4351 ISR Figure 1 11 Ports on Cisco 4351 ISR 1 Enhanced Service Module SM X slot 2 Enhanced Service Module SM X slot 3 Ground connection 4 NIM slots 1 2 3 4 1 GE management port 2 USB Type A port 3 USB Type B mini port 4 Auxiliary port 5 Console port 6 RJ 45 port GE 0 0 1 7 SFP port GE 0 0 0 8 RJ 45 port GE 0 0 2 391467 1 2 3 5 6 8 4 7 ...

Page 36: ...formation on LEDs see the LED Indicators section on page 1 27 Platform Summary Figure 1 13 shows the internal view of Cisco 4351 ISR chassis with parts and module locations Figure 1 13 Platform Summary of Cisco 4351 ISR Chassis 391466 1 CPU 2 DIMMs 3 Flash memory card connector 4 SSD mSATA connector 5 NIM slot 3 6 NIM slot 2 7 SM X slots 8 NIM slot 1 9 RJ 45 GE ports 10 ISC slot 391829 7 5 8 6 9 1...

Page 37: ...lowing views of Cisco 4331 ISR router Bezel Side Ports and LEDs on Cisco 4331 ISR Figure 1 14 Back Panel Ports and Slots on Cisco 4331 ISR Figure 1 15 Figure 1 14 Bezel Side Ports and LEDs on Cisco 4331 ISR Figure 1 15 Back Panel Ports and Slots on Cisco 4331 ISR 1 USB Type B mini port 2 Serial console port 3 AUX port 4 USB Type A port 5 Management port 6 LEDs 7 AC Power 391462 1 2 3 5 4 6 7 1 2 3...

Page 38: ...rmation on LEDs see the LED Indicators section on page 1 27 Platform Summary Figure 1 16 shows the internal view of the Cisco 4431 ISR with parts and module locations Figure 1 16 Platform Summary of Cisco 4331 ISR Chassis 1 Double wide NIM 2 NIMs 3 Removable module slot divider 4 SM X slot 5 Ground connection 1 DIMMs 2 CPU 3 ISC slot 4 SM X slot 5 NIM slot 1 2 3 4 5 391946 ...

Page 39: ...sco 4321 ISR LEDs on Cisco 4321 ISR Figure 1 17 LEDs on Cisco 4321 ISR Figure 1 18 Figure 1 17 Back Panel Ports on Cisco 4321 ISR Figure 1 18 Back Panel I O Side View of Cisco 4321 ISR 1 Grounding 2 Power switch 3 Power input connector 4 GE MGMT port with USB port below 5 USB Type B mini port 6 Console port 7 Auxiliary port 8 GE 0 0 1 copper cable port 9 GE 0 0 0 RJ 45 copper cable port 10 GE 0 0 ...

Page 40: ...0 Series Integrated Services Router OL 32185 02 Chapter 1 Overview of Cisco 4000 Series ISRs Chassis Views Figure 1 19 LEDs on Cisco 4321 ISR For detailed information on LEDs see the LED Indicators section on page 1 27 Platform Summary 1 LEDs 391471 1 ...

Page 41: ...of Cisco 4321 ISR with parts and module locations Figure 1 20 Platform Summary of Cisco 4321 ISR Chassis Cisco 4221 ISR Chassis This section contains the following views of Cisco 4221 ISR router Back Panel Ports on Cisco 4221 ISR Figure 1 21 Back Panel I O Side View of Cisco 4221 ISR Figure 1 22 LEDs on Cisco 4221 ISR Figure 1 23 1 2 3 4 5 391947 1 DIMM 2 CPU 3 ISC slot 4 NIM slots 5 GE ports ...

Page 42: ...ies ISRs Chassis Views Figure 1 21 Back Panel Ports on Cisco 4221 ISR Figure 1 22 Back Panel I O Side View of Cisco 4221 ISR 1 Grounding 2 Power input connector 3 Power switch 4 USB 5 Console port 6 GE 0 0 0 RJ 45 copper cable port 7 GE 0 0 0 SFP fiber optic port 8 GE 0 0 1 copper cable port 1 3 2 5 7 6 4 8 365769 1 NIM slots 1 365770 ...

Page 43: ...0 Series ISRs Chassis Views Figure 1 23 LEDs on Cisco 4221 ISR For detailed information on LEDs see the LED Indicators section on page 1 27 Platform Summary Figure 1 24 shows the internal view of Cisco 4221 ISR with parts and module locations Figure 1 24 Platform Summary of Cisco 4221 ISR Chassis 1 LEDs 1 365771 5 4 2 3 365772 1 ...

Page 44: ...ult there is no DIMM installed DIMM is optional 4 Gb on board memory NIMs 3 single wide or 1 double wide 1 single wide 3 single wide or 1 double wide 1 single wide 3 single wide or 1 double wide 1 single wide 2 single wide or 1 double wide 2 single wide or 1 double wide 2 single wide NIM slots or 1 double wide SM X 2 single wide or 1 double wide NA 2 single wide or 1 double wide 1 single wide NA N...

Page 45: ...erating System IOS software For additional information on the UDI or how to obtain a PAK see the Cisco Software Activation on Integrated Services Routers and Cisco Integrated Service Routers Generation 2 document at cisco com The UDI has two main components Product ID PID Serial number SN Labels on Cisco 4000 Series ISRs Though your router may be different from the one shown in Figure 1 25 the lab...

Page 46: ...SE LX LH 1000BASE SX 1000BASE ZX and Coarse Wavelength Division Multiplexing CWDM 8 modules as well as 100Mbs SFP modules The SFP port shares the same physical port as an RJ 45 GE port with the same number At a time it can only be used for one function As described in the IEEE 802 3ah specification the SFP port supports auto media detection auto failover and remote fault indication RFI Use the med...

Page 47: ...aughter card provides a total of 30 8 watts of power across the two ports LED Indicators Table 1 2 summarizes the LED indicators that are located in the router bezel or chassis but not on the interface cards and modules Note For module LEDs please refer to the respective module installation guides for each module Table 1 2 LED Descriptions Applies to the Cisco 4451 X ISR Cisco 4431 ISR and Cisco 4...

Page 48: ...side All models Off No link or a non Ethernet 802 3af t capable device is plugged in and powered over the PoE L right Ethernet ports 2 and 31 and Management Ethernet Link Green Ethernet cable is present and link is established with other side I O side All models Off No link S right Ethernet ports 2 and 31 and Management Ethernet Speed Green Blink frequency indicates port speed 1 blink pause FE or ...

Page 49: ...on Bezel side All models PSU Power Supply Unit P0 and P1 Status Green PSU is on and provides power Bezel side All models2 Amber PSU is on but with errors or in a failure condition Off Power supply is turned off POE PSU not supported in Cisco IOS XE 3 8 Power Over Ethernet Power Supply Unit 0and 1 Status Green PSU is on and provides power Bezel side All models12 Amber PSU is on but with errors or i...

Page 50: ...le On STAT System Status Solid green System operates normally Bezel side All models Blinking amber BIOS Rommon is booting Amber BIOS Rommon has completed booting and system is at Rommon prompt or booting platform software Off System is not out of reset or BIOS image is not loadable TEMP Temperature Status Solid green All temperature sensors in the system are within acceptable range Bezel side All ...

Page 51: ...All models Amber Initialized with error Off Not present Off Not present SER CON right Serial Console Active Green Active console port is RJ 45 Note When this LED is on the USB CON LED will be off I O side2 All models USB CON left USB Console Active Green Active console port is USB Note When this LED is on the SER CON LED will be off I O side2 All models SSD mSATA Slot Status Green SSD mSATA is pre...

Page 52: ...Available On LED Represents Color Description Location Available On STAT System Status Solid green System operates normally Bezel side All models Blinking amber BIOS Rommon is booting Amber BIOS Rommon has completed booting and system is at Rommon prompt or booting platform software Off System is not out of reset or BIOS image is not loadable TEMP Temperature Status Solid green All temperature sen...

Page 53: ...right Serial Console Active Green Active console port is RJ 45 Note When this LED is on the USB CON LED is off I O side2 All models USB CON left USB Console Active Green Active console port is USB Note When this LED is on the SER CON LED is off I O side2 All models Off PoE supply is not present ISC ISC Slot Status Green PVDM4 is present and enabled Bezel side All models Amber Initialized with erro...

Page 54: ...ion on page 6 29 for instructions that describe how to install SM Xs and NIMs in the router See the Overview of Cisco Interface Cards for Cisco Access Routers for general interface card information See the Installing Cisco Interface Cards in Cisco Access Routers document for instructions that describe how to install legacy interface cards in the router Note See the router product page at cisco com...

Page 55: ...s Use of any other cards during normal network operation can affect system performance or reliability Note Do not run the router without a CompactFlash card installed Cisco IOS XE software does not boot without a flash card in the router Solid State Drives The NIM slots in the router support a field replaceable solid state drive module with a dual SSD SATA slot The NIM can be installed in any bay ...

Page 56: ... and density This applies only to Cisco 4400 Series ISRs Cisco 4300 Series ISRs do not have a distinct forwarding plane DIMM Boot NVRAM Stores the bootstrap program ROM monitor and the configuration register The boot NVRAM is not serviceable Flash memory Internal bootflash memory For details see the System Flash section on page 1 35 CompactFlash memory card Cisco 4451 X ISR routers Available in 8 ...

Page 57: ...outer is powered on Under most conditions the fans operate at the slowest speed to conserve power and reduce fan noise When necessary the fans operate at the higher speeds under conditions of higher ambient temperature To replace Cisco 4451 ISR Cisco 4431 ISR and Cisco ISR4351 fan trays see the Replace a Fan Tray section on page 6 53 Figure 1 26 shows Cisco 4451 ISR airflow Figure 1 27 shows Cisco...

Page 58: ...Slots Subslots Bay Ports and Interfaces in Cisco 4000 Series ISRs Figure 1 28 Cisco 4321 ISR Airflow Figure 1 29 Cisco 4221 ISR Airflow Slots Subslots Bay Ports and Interfaces in Cisco 4000 Series ISRs The routers supports two types of interface modules Enhanced Service Modules SM X and Network Modules NIMs 1 Exhaust 2 Intake 391895 1 2 385359 ...

Page 59: ...nd from the top to the bottom The auxiliary AUX serial port and console CON serial port do not have slot bay or port numbers The GE management port is named GE 0 and has a port number It does not have a slot or bay number The two USB ports are named USB0 and USB1 They do not have slot or bay numbers Cisco 4331 ISR and Cisco 4321 ISR have only one USB port Note USB0 and USB1 can be used to insert f...

Page 60: ...the nomenclature for PVDM4s always has 0 in the first tuple For example the 3 tuple for an PVDM4 can be 0 4 x Subslot Bay Numbering Integrated devices also known as integrated ports or FPGEs and integrated NIMs reside in a fixed section of bay 0 Main board NIMs bays start at bay 1 because the integrated devices and integrated NIMs take up bay 0 The bay numbers for PVDM4s start with the next bay nu...

Page 61: ...nput voltage 100 to 240 VAC autoranging Frequency 47 to 63 Hz Input current 5 3 A Input current with PoE Power Adaptor 7 4 A Surge current 60 A peak and less than 12 Arms per half cycle Power consumption 75 to 320 W 256 to 1092 BTU hr configuration dependent With AC PoE 80 to 750 W 273 to 2560 BTU hr configuration dependent Ports Console port One RJ 45 connector and one mini USB Type B USB 2 0 com...

Page 62: ...to 2 4 A Surge current 60 A peak and less than 12 Arms per half cycle Power consumption 60 to 250 W 205 to 853 BTU hr configuration dependent With AC PoE 60 to 440 W 205 to 1500 BTU hr configuration dependent DC input power Input voltage 48 V to 60 V Input current 6 A to 4 8 A Power consumption 60 to 250 W Maximum output power 350 W Ports Console port One RJ 45 connector and one mini USB Type B US...

Page 63: ...urge current 60 A peak and less than 12 Arms per half cycle Power consumption 75 to 320 W 256 to 1092 BTU hr configuration dependent With AC PoE 80 to 750 W 273 to 2560 BTU hr configuration dependent Ports Console port One RJ 45 connector and one mini USB Type B USB 2 0 compliant Auxiliary port RJ 45 connector USB ports Two USB Type A USB 2 0 compliant 2 5 W 500 mA max1 1 480 Mb s individually ban...

Page 64: ...one mini USB Type B USB 2 0 compliant Auxiliary port RJ 45 connector USB port One USB Type A USB 2 0 compliant 2 5 W 500 mA max1 10 100 1000 Gigabit Ethernet Three Gigabit Ethernet ports 2 RJ 45 connectors GE 0 0 0 GE 0 0 1 GE 0 0 2 auto MDIX SFP Manual configuration is required to switch between RJ 45 and SFP type SFP 2 is dedicated always on 1 480 Mb s individually bandwidth is shared when both ...

Page 65: ...Gigabit Ethernet 2 RJ 45 connectors and 1 SFP GE0 0 0 GE0 0 1 SFP0 auto MDIX SFP Manual configuration is required to switch between RJ 45 and SFP type 1 480 Mb s individually bandwidth is shared when both are used The following table provides Cisco 4221 ISR specifications Table 1 11 Cisco 4321 ISR Specifications continued Description Specification Description Specification Physical Dimensions H x ...

Page 66: ...5 shared console port and auxiliary port USB port One USB Type A host port max 10 100 1000 Gigabit Ethernet Two GE ports allocated among RJ45 and SFP as One combo port with 10 100 1000RJ 45 Ethernet port or SFP Ethernet port labeled GE0 0 0 One dedicated 10 100 1000RJ 45 Ethernet port labeled GE0 0 1 SFP One SFP port GE0 0 0 Description Specification Table 1 13 Environmental Specifications Environ...

Page 67: ...essure Typical Maximum 54 3 to 79 1 dBA Acoustic Sound Power Typical Maximum 57 2 to 80 8 dBA Acoustic for ISR4351 Acoustic Sound Pressure Typical Maximum 50 6 to 73 1 dBA Acoustic Sound Power Typical Maximum 58 2 to 78 8 dBA Acoustic for ISR4331 Acoustic Sound Pressure Typical Maximum 52 8 to 74 8 dBA Acoustic Sound Power Typical Maximum 61 2 to 81 6 dBA Acoustic for ISR4321 Acoustic Sound Pressu...

Page 68: ... EN 60950 1 2006 Safety of information technology equipment EU UL 60950 1 Second Edition Standard of safety for information technology equipment US CAN CSA C22 2 No 60950 1 07 Safety of information technology equipment including electrical business equipment Canada AS NZS 60950 1 2011 Australia GB 4943 PRC IEC 60950 1 2005 plus Am1 2009 World wide For detailed compliance information see the Regula...

Page 69: ...tromagnetic compatibility for TNE EN 61000 For detailed compliance information see the Regulatory Compliance and Safety Information for the Cisco ISR 4400 and Cisco ISR 4300 Series Routers document EMC compliance EN 55022 class A CISPR22 class A CFR47 Part 15 Subpart B class A AS NZS CISPR22 Class A VCCI Class A CNS13438 Taiwan KN22 2009 Korea ICES 003 Harmonic Current Emission EN 61000 Voltage Fl...

Page 70: ... cleaning of the external surface of the router The frequency of inspection and cleaning is dependent upon the severity of the environmental conditions but we recommend a minimum frequency of every six months Cleaning involves vacuuming of router air intake and exhaust vents See the Fans Ventilation and Airflow section on page 1 37 Caution Sites with ambient temperatures consistently above 25 C or...

Page 71: ...reating a Site Log page 2 16 To see translated warnings that appear in this publications see the Regulatory Compliance and Safety Information for the Cisco 4000 Series Routers document Standard Warning Statements This section describes the warning definition and then lists core safety warnings grouped by topic Warning This warning symbol means danger You are in a situation that could cause bodily ...

Page 72: ...C adapter When installing the product please use the provided or designated connection cables power cables AC adaptors Using any other cables or adapters could cause a malfunction or a fire Electrical Appliance and Material Safety Law prohibits the use of certified cables that have the UL shown on the code for any other electrical devices than products designated by Cisco The use of cables that ar...

Page 73: ...t in service Be sure uninsulated conductors are not accessible when cover is in place Statement 1075 Warning Use copper conductors only Statement 1025 Warning This equipment must be grounded Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor Contact the appropriate electrical inspection authority or an electrician if you are uncertain...

Page 74: ...ndles are not designed to support the weight of the unit Statement 1032 Warning To prevent the system from overheating do not operate it in an area that exceeds the maximum recommended ambient temperature of 40 degrees C Statement 1047 Warning This equipment must be externally grounded using a customer supplied ground wire before power is applied Contact the appropriate electrical inspection autho...

Page 75: ...s in wet locations unless the jack is specifically designed for wet locations Statement 1036 Warning No user serviceable parts inside Do not open Statement 1073 Warning Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Statement 1037 Warning Avoid using a telephone other than a cordless type during an electrical storm Ther...

Page 76: ...1004 Warning The covers are an integral part of the safety design of the product Do not operate the unit without the covers installed Statement 1077 Follow these guidelines when working on equipment powered by electricity Locate the emergency power off switch in the room in which you are working If an electrical accident occurs you can quickly turn off the power Disconnect all power before doing t...

Page 77: ... frame to channel unwanted ESD voltages safely to ground To guard against ESD damage and shocks the wrist strap and cord must operate effectively If no wrist strap is available ground yourself by touching a metal part of the chassis Caution For the safety of your equipment periodically check the resistance value of the anti static strap It should be between 1 and 10 megohms Mohm General Site Requi...

Page 78: ... Compliance and Safety Information for the Cisco 4000 Series ISRs document Site Environmental Requirements Environmental monitoring in the router protects the system and components from damage caused by excessive voltage and temperature conditions To ensure normal operation and avoid unnecessary maintenance plan and prepare your site configuration before installation After installation make sure t...

Page 79: ...outers include brackets for use with a 19 inch rack or if specified in your order optional larger brackets for use with a 23 inch rack The following information can help you plan your equipment rack configuration Allow clearance around the rack for maintenance Allow at least one rack unit of vertical space between routers Enclosed racks must have adequate ventilation Ensure that the rack is not co...

Page 80: ...quipment generates heat Without adequate air circulation ambient air temperature may not cool equipment to acceptable operating temperatures Always follow ESD prevention procedures described in the Prevent Electrostatic Discharge Damage section on page 2 7 to avoid damage to equipment Damage from static discharge can cause immediate or intermittent equipment failure Ensure that the chassis cover a...

Page 81: ...he router either locally using a console terminal connected to the console port or remotely using a modem connected to the auxiliary port This section discusses important cabling information to consider before connecting the router to a console terminal or modem The main difference between the console and auxiliary ports is that the auxiliary port supports hardware flow control and the console por...

Page 82: ...y terminated shield The default parameters for the console port are 9600 baud 8 data bits no parity and 1 stop bit For detailed information about installing a console terminal see the Connect to Console Terminal or Modem section on page 3 22 For operation with a Microsoft Windows OS version older than Windows 7 the Cisco Windows USB Console Driver must be installed on any PC connected to the conso...

Page 83: ...rial auxiliary port RJ 45 that supports flow control Depending on the cable and the adapter used this port appears as a DTE or DCE device at the end of the cable For connection to a modem you must use an RJ 45 to DB 25 adapter cable This cable is orderable separately along with a DB 9 to DB 25 adapter For detailed information about connecting devices to the auxiliary port see the Connect to Consol...

Page 84: ...the following Ethernet implementations 1000BASE T 1000 Mb s full duplex transmission over a Category 5 or better unshielded twisted pair UTP cable Supports the Ethernet maximum length of 328 feet 100 meters 100BASE T 100 Mb s full duplex transmission over a Category 5 or better unshielded twisted pair UTP cable Supports the Ethernet maximum length of 328 feet 100 meters 10BASE T 10 Mb s full duple...

Page 85: ...ant chassis grounding For NEC compliant grounding an appropriate user supplied ring terminal with an inner diameter of 1 4 in 5 to 7 mm In addition depending on the type of modules you plan to use you might need the following equipment to connect a port to an external network Cables for connection to the WAN and LAN ports dependent on configuration Note For more information on cable specifications...

Page 86: ...g Make entries as each procedure is completed Upgrade and maintenance procedures Use the site log as a record of ongoing router maintenance and expansion history A site log might include the following events Installation of network modules Installation checklist for site_____________________________________________ Router name_______________________________________________________ Task Verified by...

Page 87: ...uirements Maintenance procedures performed Intermittent problems Comments and notes Inspect all items for shipping damage If anything appears to be damaged or if you encounter problems installing or configuring your router contact customer service Warranty service and support information is included in the Hardware Quick Start guide that shipped with your router or in the Preface of this guide See...

Page 88: ...2 18 Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router OL 32185 02 Chapter 2 Cisco 4000 Series ISRs Preinstallation Creating a Site Log ...

Page 89: ...n for the Cisco 4000 Series ISRs document Only trained and qualified personnel should be allowed to install replace or service this equipment Statement 1030 Warning This unit might have more than one power supply connection All connections must be removed to de energize the unit Statement 1028 Warning Blank faceplates and cover panels serve three important functions they prevent exposure to hazard...

Page 90: ...ne wires or terminals unless the telephone line has been disconnected at the network interface Statement 1037 Warning Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning Statement 1038 Warning To report a gas leak do not use a telephone in the vicinity of the leak Statement 1039 Warning This unit is intended for ...

Page 91: ...external network Cables for connection to the WAN and LAN ports dependent on configuration Note For more information on cable specifications see the Cisco Modular Access Router Cable Specifications document at cisco com Ethernet hub or PC with a network interface card for connection to an Ethernet LAN port Console terminal an ASCII terminal or a PC running HyperTerminal or similar terminal emulati...

Page 92: ...e container When you unpack the containers check the packing list to ensure that you received all of the items on the list Install the Router If you need to install Network Interface Modules NIMs Service Modules SMs and Field Replaceable Units FRUs you can install them either before or after you install the router Ideally you install modules when you have the best access to the back panel of the r...

Page 93: ...d exhaust vents After the router is installed you must connect the chassis to a reliable earth ground For the chassis ground connection procedures see the Chassis Grounding section on page 3 19 Attach Chassis to Wall or Mount Chassis in Rack The tasks that you perform for attaching the router chassis to the wall or for mounting it in a rack are based on the specific model of the Cisco 4000 Series ...

Page 94: ...sco 4000 Series ISRs Install the Router Figure 3 1 Bracket Installation for Wall Mounting Cisco 4431 ISR shown Caution Do not over torque the screws The recommended torque is 15 to 18 inch lb 1 7 to 2 0 N m 1 Machine screws included in install kit 2 Plastic spacers included 3 Wall mounting hardware customer supplied 1 1 2 3 2 ...

Page 95: ... ISR Chassis in Rack Warning If the rack is provided with stabilizing devices install the stabilizers before mounting or servicing the unit in the rack Statement 1006 Warning This equipment must be grounded Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor Contact the appropriate electrical inspection authority or an electrician if y...

Page 96: ...ackets to the router chassis as shown in Figure 3 2 through Figure 3 5 using the screws provided Caution Do not over torque the screws The recommended torque is 15 to 18 inch lb 1 7 to 2 0 N m Attach the second bracket to the opposite side of the chassis Use a number 2 Phillips screwdriver to install the number 8 bracket screws Caution Your chassis installation must allow unrestricted airflow for ...

Page 97: ...not line up with the rack holes you must raise or lower the brackets to the next rack hole Warning To prevent personal injury or damage to the chassis never attempt to lift or tilt the chassis using the handles on modules such as power supplies fans or cards these types of handles are not designed to support the weight of the unit Statement 1032 1 23 inch SBC brackets 2 19 inch EIA brackets 1 2 30...

Page 98: ...n Be sure to leave space above and below each router in a rack to allow for cooling air circulation Figure 3 4 Bracket Installation for Back Mounting Cisco 4451 X ISR shown Figure 3 5 Bracket Installation for Center Back Mounting Cisco 4451 X ISR shown 1 23 inch SBC brackets 2 19 inch EIA brackets 302955 1 2 1 2 1 23 inch SBC brackets 2 19 inch EIA brackets 302956 1 2 1 2 ...

Page 99: ...e 3 6 Mounting the Chassis in a Rack Typical Figure 3 7 shows an installation with a chassis rear forward Figure 3 7 Mounting the Chassis in a Rack Rear Forward Cisco 4451 X ISR shown After the router is installed you must connect the chassis to a reliable earth ground For the chassis ground connection procedures see the Chassis Grounding section on page 3 19 1 Mounting screws 4 302994 P S 1 1 Mou...

Page 100: ...edure that is common for all Cisco 4200 Series ISRs Note Note that for illustration purposes we have used images of Cisco 4221 ISR in all figures Attach Cisco 4200 ISR Chassis to Wall Step 1 Attach the wall mounting brackets to the router chassis as shown in Figure 3 8 using the four PHMS screws and the plastic spacers provided for each bracket Figure 3 8 Bracket Installation for Wall Mounting Cis...

Page 101: ...orting wood or metal wall stud Note For hollow wall mounting each bracket requires two wall anchors with washers Wall anchors and washers must be size number 10 Route the cables so that they do not put a strain on the connectors or mounting hardware Note Your chassis installation must allow unrestricted airflow for chassis cooling Step 2 Attach the router to the wall using the brackets After the r...

Page 102: ... Chapter 3 Install and Connect Cisco 4000 Series ISRs Install the Router Figure 3 9 Bracket Installation for Front Mounting Cisco 4221 ISR shown Step 2 Use the screws provided with the rack to install the chassis in the rack See Figure 3 10 1 Mounting Screws 2 23 inch SBC brackets 385354 2 1 1 2 ...

Page 103: ... rack you must take special precautions to ensure that the system remains stable The following guidelines are provided to ensure your safety This unit should be mounted at the bottom of the rack if it is the only unit in the rack When mounting this unit in a partially filled rack load the rack from the bottom to the top with the heaviest component at the bottom of the rack If the rack is provided ...

Page 104: ...se types of handles are not designed to support the weight of the unit Statement 1032 Caution Be sure to leave space above and below each router in a rack to allow for cooling air circulation After the router is installed you must connect the chassis to a reliable earth ground For the chassis ground connection procedures see the Chassis Grounding section on page 3 19 Mount Cisco 4200 ISR Chassis i...

Page 105: ... 32185 02 Chapter 3 Install and Connect Cisco 4000 Series ISRs Install the Router Figure 3 11 AC Power Bracket Installation for Left Mounting Cisco 4221 ISR shown 1 Mounting Screws 2 AC power supply unit installation module 3 23 inch SBC brackets 4 19 inch SBC brackets 385355 2 1 3 4 1 ...

Page 106: ... Routers OL 32185 02 Chapter 3 Install and Connect Cisco 4000 Series ISRs Install the Router Figure 3 12 AC Power Bracket Installation for Right Mounting Cisco 4221 ISR shown 1 23 inch SBC brackets 2 19 inch SBC brackets 3 AC power supply unit installation module 385357 1 3 2 ...

Page 107: ...e size 6 AWG 13 mm2 copper wire and the ground lug provided in the accessory kit Note This equipment is suitable for installation in Network Telecommunications Facilities and locations where the NEC applies The equipment is suitable for installation as part of the Common Bonding Network CBN For NEC compliant grounding use size 14 AWG 2 mm2 or larger copper wire and an appropriate user supplied rin...

Page 108: ...nect Power This section explains how to connect AC power to the router Warning Read the installation instructions before connecting the system to the power source Statement 1004 Warning This unit might have more than one power supply connection All connections must be removed to de energize the unit Statement 1028 Warning Only trained and qualified personnel should be allowed to install replace or...

Page 109: ...20 VAC 10 A 240 VAC circuit with overcurrent protection Note The input voltage tolerance limits for AC power are 90 and 264 VAC Note This product requires surge protection to be provided as part of the building installation To comply with the Telcordia GR 1089 NEBS standard for electromagnetic compatibility and safety an external surge protective device SPD is required at the AC power service equi...

Page 110: ... Connect a USB 5 pin mini USB Type B to the USB console port as shown in Figure 3 14 If you are using the USB serial port for the first time on a Windows based PC install the USB driver now according to the instructions in the following sections Install Cisco Microsoft Windows XP USB Driver section on page 3 25 Install Cisco Microsoft Windows 2000 USB Driver section on page 3 25 Install Cisco Micr...

Page 111: ... stop bit no flow control Figure 3 14 Connecting the USB Console Cable to the Router shown Cisco ISR 4451 X Connect to Console Port with Mac OS X This procedure describes how to connect a Mac OS X system USB port to the console using the built in OS X Terminal utility 1 USB 5 pin mini USB Type B console port 2 USB 5 pin mini USB Type B to USB Type A console cable 3 USB Type A CONSOLE AUX 302959 3 ...

Page 112: ...re shows how to connect a Linux system USB port to the console using the built in Linux Terminal utility Step 1 Open the Linux Terminal window Step 2 Connect the Linux USB port to the router Step 3 Enter the following commands to find the Linux USB port number root usb suse cd dev root usb suse dev ls ltr ACM crw r r 1 root root 188 0 Jan 14 18 02 ttyACM0 root usb suse dev Step 4 Connect to the US...

Page 113: ...ithin a few moments the Found New Hardware Wizard appears Following the instructions to complete the installation of the driver Step 7 The USB console is ready for use Install Cisco Microsoft Windows 2000 USB Driver This procedure shows how to install the Microsoft Windows 2000 USB driver Step 1 Obtain the file Cisco_usbconsole_driver zip from cisco com and unzip it Step 2 Double click the file se...

Page 114: ...isco Microsoft Windows USB device driver Uninstall Cisco Microsoft Windows XP and 2000 USB Driver Uninstall Cisco Microsoft Windows Vista USB Driver Uninstall Cisco Microsoft Windows XP and 2000 USB Driver This procedure shows you how to uninstall both the Microsoft Windows XP and 2000 USB driver The driver can be removed using the Windows Add Remove Programs utility or the setup exe program Using...

Page 115: ... warning appears click Allow I trust this program to proceed Step 5 When the InstallShield Wizard Completed window appears click Finish Connect WAN LAN and Voice Interfaces This section describes how to connect WAN LAN and voice interface cables It covers the following topics Ports and Cabling page 3 29 Connection Procedures and Precautions page 3 29 Warning Do not work on the system or connect or...

Page 116: ...e equipment or subassembly must not be metallically connected to interfaces that connect to the OSP or its wiring These interfaces are designed for use as intra building interfaces only Type 2 or Type 4 ports as described in GR 1089 CORE Issue 4 and require isolation from the exposed OSP cabling The addition of Primary Protectors is not sufficient protection in order to connect these interfaces me...

Page 117: ...ice Connections Port or Connection Port Type Color1 Connection Cable Ethernet RJ 45 yellow Ethernet hub or Ethernet switch Category 5 or higher Ethernet T1 E1 WAN xCE1T1 PRI RJ 48C CA81A RJ 48S tan T1 or E1 network External T1 CSU or other T1 equipment RJ 48 T1 E1 RJ 48S to RJ 48S TE RJ 48S to RJ 48S NT RJ 48S to RJ 48S T1 RJ 48S to bare RJ 48S to BNC RJ 48S to twinaxial cable RJ 48S to DB 15 RJ 4...

Page 118: ...3 30 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL 32185 02 Chapter 3 Install and Connect Cisco 4000 Series ISRs Connect WAN LAN and Voice Interfaces ...

Page 119: ... Facility Use Cisco IOS XE CLI Manual Configuration Use Cisco Setup Command Facility The setup command facility prompts you to enter the information about your router and network The facility steps guides you through the initial configuration which includes LAN and WAN interfaces For more general information about the setup command facility see the following document Cisco IOS Configuration Fundam...

Page 120: ...nto Cisco IOS XE Note If you make a mistake while using the setup command facility you can exit and run the setup command facility again Press Ctrl C and enter the setup command at the privileged EXEC mode prompt Router For more information on using the setup command facility see The Setup Command chapter in Cisco IOS Configuration Fundamentals Command Reference Release 12 2T at the following URL ...

Page 121: ...displayed Note The interface summary includes interface numbering which is dependent on the router model and the installed modules and interface cards Current interface summary Interface IP Address OK Method Status Protocol GigabitEthernet0 0 0 unassigned YES NVRAM administratively down down GigabitEthernet0 1 0 10 10 10 12 YES DHCP up up GigabitEthernet0 2 0 unassigned YES NVRAM administratively ...

Page 122: ...able prompt Router Enter setup to return to the System Configuration Dialog If you answer yes the configuration is saved and you are returned to the user EXEC prompt Router Use this configuration yes no yes Building configuration Use the enabled mode configure command to modify this configuration Press RETURN to get started LINK 3 UPDOWN Interface Ethernet0 0 changed state to up LINK 3 UPDOWN Inte...

Page 123: ...ation dialog message does not appear To configure the device follow these steps Step 1 Enter the appropriate answer when the following system message appears on the router System Configuration Dialog At any point you may enter a question mark for help Use ctrl c to abort configuration dialog at any prompt Default settings are in square brackets Would you like to enter the initial configuration dia...

Page 124: ...y page 4 19 Required Save Your Device Configuration page 4 20 Required Save Backup Copies of Configuration and System Image page 4 20 Optional Configure Cisco 4000 Series ISR Hostname The hostname is used in CLI prompts and default configuration filenames If you do not configure the router hostname the router uses the factory assigned default hostname Router SUMMARY STEPS 1 enable 2 configure term...

Page 125: ...secret command because it uses an improved encryption algorithm Use the enable password command only if you boot an older image of the Cisco IOS XE software For more information see the Configuring Passwords and Privileges chapter in the Cisco IOS Security Configuration Guide Also see the Cisco IOS Password Encryption Facts tech note and the Improving Security on Cisco Routers tech note Restrictio...

Page 126: ...als and Troubleshooting and Fault Management chapters Command or Action Purpose Step 1 enable Example Router enable Enables privileged EXEC mode Enter your password if prompted Step 2 configure terminal Example Router configure terminal Enters global configuration mode Step 3 enable password password Example Router config enable password pswd2 Optional Sets a local password to control access to va...

Page 127: ...on mode Step 3 line console 0 Example Router config line console 0 Configures the console line and starts the line configuration command collection mode Step 4 exec timeout minutes seconds Example Router config line exec timeout 0 0 Sets the idle privileged EXEC timeout which is the interval that the privileged EXEC command interpreter waits until user input is detected The example shows how to sp...

Page 128: ...d protocols supported for the interface The interface provides a way to access to the router even if forwarding interfaces are not functional or the IOS process is down The management ethernet interface is part of its own VRF See the Management Ethernet Interface VRF section in the Software Configuration Guide for Cisco 4000 Series ISRs for more details Default Gigabit Ethernet Configuration By de...

Page 129: ...Y STEPS 1 enable 2 show ip interface brief 3 configure terminal 4 interface fastethernet gigabitethernet 0 0 port 5 description string 6 ip address ip address mask 7 no shutdown 8 end 9 show ip interface brief DETAILED STEPS Command or Action Purpose Step 1 enable Example Router enable Enables privileged EXEC mode Enter your password if prompted Step 2 show ip interface brief Example Router show i...

Page 130: ...NVRAM administratively down down GigabitEthernet0 0 3 unassigned YES NVRAM administratively down down GigabitEthernet0 10 0 0 1 YES manual up up Step 5 description string Example Router config if description GE int to 2nd floor south wing Optional Adds a description to an interface configuration The description helps you remember what is attached to this interface The description can be useful for...

Page 131: ...ard packets including a configured default route Note This task section does not apply when IP routing is disabled To specify a default route when IP routing is disabled refer to the Configuring a Gateway of Last Resort Using IP Commands Technical Specifications Note at cisco com Default Routes A router might not be able to determine the routes to all other networks To provide complete routing cap...

Page 132: ...ute are specified with the ip default network global configuration command In this usage the ip default network command takes an unconnected network as an argument If this network appears in the routing table from any source dynamic or static it is flagged as a candidate default route and is a possible choice for the default route If the router has no interface on the default network but does have...

Page 133: ...lication route replicated route next hop override Gateway of last resort is not set 40 0 0 0 8 is variably subnetted 2 subnets 2 masks C 40 0 0 0 24 is directly connected Loopback1 L 40 0 0 1 32 is directly connected Loopback1 Router Step 4 ip route dest prefix mask next hop ip address admin distance permanent Example Router config ip route 192 168 24 0 255 255 255 0 172 28 99 2 Establishes a stat...

Page 134: ...en US docs ios ios_xe sec_secure_connectivity configuration guide 2_xe sec_se cure_connectivity_xe_book html See the Security with Passwords Privilege Levels and Login Usernames for CLI Sessions on Networking Devices section If you want to secure the virtual terminal lines vty with an access list see the Access Control Lists Overview and Guidelines SUMMARY STEPS 1 enable 2 configure terminal 3 lin...

Page 135: ...ptional To secure the VTY lines with an access list see the Part 3 Traffic Filtering and Firewalls in the Cisco IOS Security Configuration Guide Step 4 password password Example Router config line password guessagain Specifies a password on a line Step 5 login Example Router config line login Enables password checking at login Step 6 end Example Router config line end Returns to privileged EXEC mo...

Page 136: ...9186a0080094 579 shtml Configuring AUX to AUX Port Async Backup with Dialer Watch sample configuration http www cisco com en US tech tk801 tk36 technologies_configuration_example09186a0080093 d2b shtml Modem Router Connection Guide Technical Specifications Note http www cisco com en US tech tk801 tk36 technologies_tech_note09186a008009428b shtml SUMMARY STEPS 1 enable 2 configure terminal 3 line a...

Page 137: ... ping Protocol ip Target IP address 192 168 7 27 Repeat count 5 Datagram size 100 Timeout in seconds 2 Extended commands n Sweep range of sizes n Type escape sequence to abort Sending 5 100 byte ICMP Echos to 192 168 7 27 timeout is 2 seconds Success rate is 100 percent round trip min avg max 1 2 4 ms Command or Action Purpose Step 1 enable Example Router enable Enables privileged EXEC mode Enter ...

Page 138: ...e next system reload or power cycle by saving the running configuration to the startup configuration in NVRAM The NVRAM provides 256KB of storage on the router SUMMARY STEPS 1 enable 2 copy running config startup config DETAILED STEPS Save Backup Copies of Configuration and System Image To aid file recovery and minimize downtime in case of file corruption we recommend that you save backup copies o...

Page 139: ... name of the system image file and the use of the copy flash0 flash1 tftp privileged EXEC command to copy the system image to a TFTP server The router uses the default username and password Router Directory of bootflash Command or Action Purpose Step 1 enable Example Router enable Enables privileged EXEC mode Enter your password if prompted Step 2 copy nvram startup config ftp rcp tftp Example Rou...

Page 140: ...otflash core UUT2_RP_0_iomd_31332 core gz 12 1023722 Sep 06 2012 14 32 09 00 00 bootflash core UUT2_RP_0_iomd_5528 core gz 13 1023852 Sep 06 2012 14 32 15 00 00 bootflash core UUT2_RP_0_iomd_7950 core gz 14 1023916 Sep 06 2012 14 32 22 00 00 bootflash core UUT2_RP_0_iomd_9217 core gz 15 1023875 Sep 06 2012 14 32 28 00 00 bootflash core UUT2_RP_0_iomd_10484 core gz 16 1023907 Sep 06 2012 14 32 35 0...

Page 141: ...avoid losing work you have completed be sure to save your configuration occasionally as you proceed Use the copy running config startup config command to save the configuration to NVRAM Verify Initial Configuration on Cisco 4000 Series ISRs Enter the following commands at Cisco IOS XE to verify the initial configuration on the router show version Displays the system hardware version the installed ...

Page 142: ...ware Installation Guide for Cisco 4000 Series Integrated Services Routers OL 32185 02 Chapter 4 Configure Initial Router Settings on Cisco 4000 Series ISRs Verify Initial Configuration on Cisco 4000 Series ISRs ...

Page 143: ...g the entire software set resetting the router password or specifying a configuration file to use at startup The ROM Monitor software is known by many names It is sometimes called ROMMON because of the CLI prompt in ROM Monitor mode The ROM Monitor software is also called the boot software boot image or boot helper Although it is distributed with routers that use the Cisco IOS XE software ROM Moni...

Page 144: ...o make use of the hardware Network Management Access and ROM Monitor Mode It is important to remember that ROM Monitor mode is a router mode not a mode within the Cisco IOS XE software It is best to remember that ROM Monitor software and the Cisco IOS XE software are two separate programs that run on the same router At any given time the router runs only one of these programs One area that can be ...

Page 145: ...known ps fail never P2 ACS 4450 FANASSY ok 00 03 10 Slot CPLD Version Firmware Version 0 14061635 15 4 3r S 1 14061635 15 4 3r S 2 14061635 15 4 3r S R0 14061635 15 4 3r S F0 14061635 15 4 3r S Router show rom monitor r0 System Bootstrap Version 15 4 3r S1 RELEASE SOFTWARE fc1 Copyright c 1994 2014 by cisco Systems Inc Router show platform Chassis type ISR4351 K9 Slot Type State Insert time ago 0 ...

Page 146: ...0 RET_2_RTS 0 LICENSE_BOOT_LEVEL adventerprise all esg IP_ADDRESS 172 18 40 56 BSI 0 RANDOM_NUM 1707176976 RET_2_RCALTS 1350127173 Commonly Used ROM Monitor Commands Table 5 1 summarizes the commands commonly used in ROM Monitor For specific instructions on using these commands refer to the relevant procedure in this document Table 5 1 Commonly Used ROM Monitor Commands ROMMON Command Description ...

Page 147: ...ir list files in file system dis display instruction stream frame print out a selected stack frame help monitor builtin command help history monitor command history meminfo main memory information repeat repeat a monitor command reset system reset set display the monitor variables showmon display currently selected ROM monitor stack produce a stack trace sync write monitor environment to NVRAM sys...

Page 148: ... wish to change the configuration y n n The configuration register setting is labeled Virtual Configuration Register Enter the no command to avoid changing the configuration register setting Environment Variable Settings The ROM Monitor environment variables define the attributes of the ROM Monitor Environmental variables are entered like commands and are always followed by the equal sign Environm...

Page 149: ...ersion 10 B0 DP CPU Version 00 1 0 FPGA ENV Version 0105 HDD Status 0A30 MEFW Version 6 0 50 1244 System Straps 00000F00 BE036FF1 B2EB6E8F Hardware Anchor F01001R06 0116f365a2012 07 17 Certificate 946944F17906C95E Microloader MA0001R04 013eb9f7f2012 06 22 Module 0 1 Absent Module 0 2 Absent Module 0 3 Absent Module 0 4 Absent Module 1 0 Absent Module 2 0 Absent PCH Enum Errs 0 Table 5 3 Frequently...

Page 150: ...ariable Settings To save the current environment variable settings enter the sync command rommon sync Note Environmental values that are not saved with the sync command are discarded whenever the system is reset or booted Exiting ROM Monitor Mode To exit ROM Monitor mode you must change the configuration register and reset the router SUMMARY STEPS 1 confreg 2 Respond to each prompt as instructed 3...

Page 151: ...n a router Step 1 Optional Run the show platform command or the show rom monitor slot command on the router to see the current release numbers of ROMmon on the hardware See the Checking the Current ROMmon Version section on page 5 2 for information about interpreting the output of the command that you run Step 2 If the ROMmon image has not been copied onto the router copy the PKG file that is made...

Page 152: ...autoboot has not been enabled by using the config register 0x2102 command run the boot filesystem file location command at the ROMmon prompt to boot the Cisco IOS XE image where filesystem file location is the path to the consolidated package file The ROMmon upgrade is not permanent for any piece of hardware until the Cisco IOS XE image is booted Step 7 Run the enable command at the user prompt to...

Page 153: ...e 6 8 Locate Internal and External Slots for Modules on Cisco 4331 ISR page 6 9 Overview of the NIM HDD Card page 6 19 Remove and Replace Cisco NIM SSD or NIM HDD page 6 21 Install and Remove DDR DIMMs on Cisco 4400 or 4300 Series ISRs page 6 24 Install and Remove NIMs and SM Xs on Cisco 4000 Series ISRs page 6 29 Install and Remove PVDM4 on Cisco 4400 or 4300 Series ISRs page 6 32 Remove and Repl...

Page 154: ...d be hazardous The telecommunications lines must be disconnected 1 before unplugging the main power connector or 2 while the housing is open or both Statement 1043 Warning Before working on a system that has an on off switch turn OFF the power and unplug the power cord Statement 1 Warning This unit might have more than one power supply connection All connections must be removed to de energize the ...

Page 155: ...ephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning Statement 1038 Warning To report a gas leak do not use a telephone in the vicinity of the leak Statement 1039 Warning There is the danger of explosion if the battery is replaced incorrectly Replace the battery only with the same or equivalent type recommended by the manufacturer...

Page 156: ...ur specific router in the Cisco 4000 Series ISRs Remove the Cover from Cisco 4400 or 4200 ISR Remove the Cover from Cisco 4300 ISR Replace the Cover on Cisco 4400 or 4200 ISR Replace the Cover on Cisco 4300 ISR Caution Do not run the router with the cover off This can cause the router to overheat very quickly Warning Before opening the unit disconnect the telephone network cables to avoid contact ...

Page 157: ...e top of the router cover and remove the two cover screws from each side of the router cover See Figure 6 45 Step 5 Lift the cover from the back edge to a 45 degree angle Step 6 Pull the cover towards you to disengage the slots along the front bezel edge of the chassis See Figure 6 1 Replace the Cover on Cisco 4400 or 4200 ISR To replace the cover Step 1 Read the Safety Warnings page 6 2 and disco...

Page 158: ...er supply or power supplies If a redundant power is used disconnect from the redundant power supply Step 3 Place the chassis on a flat surface Step 4 Hold the cover at a 45 degree angle and insert the cover tabs into the slots along the front bezel edge of the chassis See Figure 6 1 Step 5 Center the cover over the chassis and lower it onto the chassis Step 6 Install the four cover screws on the t...

Page 159: ...ules on Cisco 4331 ISR Locate Internal and External Slots for Modules on Cisco 4451 ISR Figure 6 2 shows the locations of internal modules on the router motherboard Internal modules include DIMMs PVDM4 and PoE daughter card onCisco 4451 X ISR Figure 6 25 shows the location of the available slots including the Integrated Services Card ISC slot Figure 6 2 Module Locations in Cisco 4451 X ISR s 1 For...

Page 160: ...ate Internal and External Slots for Modules on Cisco 4351 ISR Figure 6 3 shows an internal view of Cisco 4351 ISR chassis with all the parts and module location Figure 6 3 Module Locations in Cisco 4351 ISR chassis 391829 7 5 8 6 9 10 1 2 3 4 1 CPU 2 DIMMs 3 Flash memory card connector 4 SSD mSATA connector 5 NIM slot 3 6 NIM slot 2 7 SM X slots 8 NIM slot 1 9 RJ 45 GE ports 10 ISC slot ...

Page 161: ...ding the Integrated Services Card ISC slot Figure 6 4 shows an internal view of Cisco 4331 ISR chassis with all the parts and module location Figure 6 4 Module Locations in Cisco 4331 ISR chassis Overview of the SSD Carrier Card NIM NIM SSD This section describes the NIM SSD and how to remove and replace NIM SSDs This section contains the following sections 1 Power Supply 2 Flash memory card conne...

Page 162: ...rier card fits into the NIM slots in the router The router supports only a single SSD Carrier Card NIM Note Refer to the Network Interface Modules section of the Software Configuration Guide for Cisco 4000 Series ISRs for configuration information on the SSD carrier card NIM The SSD carrier card NIM Figure 6 5 has the following features Single wide NIM form factor LEDs for module and driver status...

Page 163: ...6 11 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL 32185 02 Chapter 6 Install and Upgrade Internal Modules and FRUs Overview of the SSD Carrier Card NIM NIM SSD ...

Page 164: ... Figure 6 6 shows the rear view of the SSD carrier card NIM which fits into the router Figure 6 6 Rear View of the SSD Carrier Card NIM Table 6 1 SSD Drive LEDs LED Represents Color Description EN Module power Green Module is powered on Off Module power is off SSD0 Solid state drive in slot 0 Green SSD present Off No SSD drive in slot 0 ACT SSD activity Green Activity in the SSD drive Off No activ...

Page 165: ... the NIM SSD Description Specification Physical Dimensions H x W x D 1 5 x 3 5 x 7 5 in 3 8 x 8 9 x 19 1 cm Weight 1 0 lbs 0 454 kg Power Power consumption maximum 20W Environmental Operating humidity 10 to 85 operating Operating altitude maximum 104 F 40 C at sea level 104 F 40 C at 6 000 ft 1 800m Note De rate 2 5 F 1 4 C per 1 000 ft above 6 000 ft per 300m above 2 600m Transportation and Stora...

Page 166: ...re 6 7 Top View of the SSD Carrier Card NIM with Serial Number Solid State Drives The routers contain two solid state drives SSD that provide nonvolatile storage in the form of an internal flash disk On the front panel of the router the SSD LED indicates activity on the hard drive The SSD carrier card NIM can support up to two SFF 2 5 SATA2 or SATA3 7mm or less SSDs Figure 6 8 shows a top view of ...

Page 167: ...r Cisco 4000 Series Integrated Services Routers OL 32185 02 Chapter 6 Install and Upgrade Internal Modules and FRUs Overview of the SSD Carrier Card NIM NIM SSD Figure 6 8 Solid State Drive Figure 6 9 NIM SSD with Two Solid State Drives ...

Page 168: ...he carrier NIM Note Prior to installing the NIM SSD card power off the device using the hw module subslot slot subslot stop command in EXEC mode Step 1 On the NIM SSD loosen the captive screws retaining the SSD card slot cover Figure 6 10 Figure 6 10 Opening the SSD Slot Cover Step 2 Rotate the SSD card slot cover down exposing the slots that hold the SSDs as shown in Figure 6 11 1 1 347342 1 Capt...

Page 169: ...cond SSD may be inserted in the upper slot as shown in Figure 6 9 Step 6 Rotate the SSD card slot cover up and place it over the SSDs Step 7 Tighten the captive fasteners on the SSD card slot cover Remove SSD Drives from the NIM SSD To remove the SSD cards from the NIM carrier Note Prior to removing the NIM SSD card power off the device using the hw module subslot slot subslot stop command in EXEC...

Page 170: ...w of the SSD Carrier Card NIM NIM SSD Step 3 To remove the SSD one at a time pull the two tabs on the front of each SSD as shown in Figure 6 12 Step 4 Rotate the SSD card slot cover up and place it over the SSDs Step 5 Tighten the captive fasteners on the SSD card slot cover Figure 6 12 Pulling Out the Solid State Drives 347344 1 1 1 Carrier card slot cover ...

Page 171: ... a network interface module that is used to support hard disk drive HDD connection for Cisco 4400 Series ISR and Cisco 4300 ISR The NIM HDD module has the following features Provides 1 TB of memory The NIM form factor supports and houses a single field replaceable 15 mm HDD or two SSDs On board PCIe dual channel SATA controller enabling the NIM HDD in any NIM slot of the router Controller Mode Sup...

Page 172: ... module authentication Power and reset Firmware upgrade Note The removal of a drive during active read write operation is not supported Ensue that the drive is shut down before you replace the NIM HDD Figure 6 14 shows the HDD card that can be inserted into the NIM chassis shown in Figure 6 15 Figure 6 16 shows the entire Cisco NIM HDD Figure 6 14 HDD Card Figure 6 15 NIM Chassis for the HDD 39092...

Page 173: ... a NIM see the Deactivating and Reactivating a SSD Carrier Card NIM section in the Software Configuration Guide for Cisco 4000 Series ISRs Restrictions Cisco SSD Carrier Card NIM with no SSD drives is not supported Dynamically removing and inserting SSD drives on a NIM is not supported 390923 Table 6 3 LED Description for NIM HDD LED Color Description EN Enabled Green The module is powered on and ...

Page 174: ...feature OIR using the following commands for the standby request platform hardware filesystem harddisk offline To verify the SSD drive installation use the show platform command The following example shows sample output from a NIM SSD installed on a 4451 X ISR platform Router show platform Chassis type ISR4451 K9 Slot Type State Insert time ago 0 ISR4452 K9 ok 15 57 33 0 0 ISR4451 6X1GE ok 15 55 2...

Page 175: ...ESD preventive wrist strap that was included in the accessory kit Loosen the screw fasteners 11 located on the SSD slots on the right of the input output I O side of the Cisco 4451 X ISR Figure 6 17 Figure 6 17 Remove the NIM SSD or NIM HDD from the Router Step 2 Using a Phillips screwdriver loosen the captive screws on either side as shown in Figure 6 17 Figure 6 18 Remove the NIM SSD or NIM HDD ...

Page 176: ...rews as shown in Figure 6 18 Install and Remove DDR DIMMs on Cisco 4400 or 4300 Series ISRs To access the DIMMs you must remove the chassis cover as described in the Remove and Replace the Chassis Cover section on page 6 4 Caution Always wear an ESD preventive wrist strap and ensure that it makes good contact with your skin when you remove or install DIMMs Connect the equipment end of the wrist st...

Page 177: ...the polarization notch on a DIMM Figure 6 19 DIMM Showing Polarization Notch Remove DIMM To remove a DIMM Step 1 Read the Safety Warnings section on page 6 2 section and disconnect the power supply before you replace any module Step 2 Remove the chassis cover See the Remove and Replace the Chassis Cover section on page 6 4 Step 3 Locate the DIMM module See the Locate Internal and External Slots fo...

Page 178: ...32185 02 Chapter 6 Install and Upgrade Internal Modules and FRUs Install and Remove DDR DIMMs on Cisco 4400 or 4300 Series ISRs Step 4 Pull the latches away from the DIMM at both ends to lift the DIMM slightly Pull the DIMM out of the socket as shown in Figure 6 20 1 DIMM cards 391826 1 ...

Page 179: ...o 4300 Series ISR are not interchangeable To install a DIMM Step 1 Read the Safety Warnings section on page 6 2 section and disconnect the power supply before you replace any module Step 2 Remove the chassis cover For the Cisco 4451 X ISRs see the Remove and Replace the Chassis Cover section on page 6 4 Step 3 Locate the DIMM module See the Locate Internal and External Slots for Modules on Cisco 4...

Page 180: ...r 4300 Series ISRs Figure 6 21 DIMM Showing Polarization Notch Step 6 Insert the DIMM into the connector one side at a time Figure 6 22 shows what to avoid while handling a DIMM Figure 6 22 Handle the DIMMs Step 7 Firmly press the DIMM into the connector until the latches close onto the DIMM Ensure that both latches rotate to the closed position against the DIMM See Figure 6 23 250944 1 280360 ...

Page 181: ...odules SM Xs and Cisco E Series Server Modules plug into the various slots on the motherboard SM Xs are sold as spare parts with labels that identify the SM X type See the following sections for SM X installation tasks Note The procedures in this section apply to NIMs SM Xs and Cisco E Series Server modules Software Requirement for SM Xs Locate SM X or NIM Remove SM X or NIM Install SM X Verify SM...

Page 182: ...ate the SM X or NIM slot on the motherboard Remove SM X or NIM To remove an SM X Step 1 Read the Safety Warnings section on page 6 2 and disconnect the power supply before you replace any module Step 2 Access the SM X slot See Figure 6 2 for the various NIM and SM X slot locations Step 3 Loosen the captive screws to open the slot cover See Figure 6 10 and Figure 6 11 Step 4 Pull the SM X out of th...

Page 183: ...ee the Documentation Roadmap for the Cisco 4000 Series ISRs Verify SM X Installation Use the show diag command to verify that the SM X is installed correctly In the following example one SM X is recognized by the system router show diag all All related information chassis Chassis related information slot Slot location information for this command subslot Subslot location information for this comma...

Page 184: ...stall PVDM4 on the Motherboard of Cisco 4400 Series ISRs Remove the PVDM4 from the Motherboard of Cisco 4400 ISRs Install the PVDM4 on the Motherboard of Cisco 4331 ISR Remove the PVDM4 from the Motherboard of Cisco 4331 ISR Install the PVDM4 on Cisco Fourth Generation T1 E1 Voice and WAN NIM Remove the PVDM4 from Cisco Fourth Generation T1 E1 Voice and WAN NIM Tools and Equipment Requirements You...

Page 185: ... Cisco 4000 Series Integrated Services Routers OL 32185 02 Chapter 6 Install and Upgrade Internal Modules and FRUs Install and Remove PVDM4 on Cisco 4400 or 4300 Series ISRs Figure 6 24 View of PVDM4 Connector and Screws 285704 1 2 1 1 3 ...

Page 186: ...to the ISC slot on the system board Note Ensure to press firmly on the PVDM4 until the board seats onto the connector Step 7 Insert the screws from the accessory kit through the PVDM4 into the standoffs Tighten the screws with a Phillips screwdriver torque 6 to 8 in lb or 0 7 to 1 1 Nm Step 8 Check if the PVDM4 is installed correctly on the system board Step 9 Replace the cover Caution When you re...

Page 187: ...DM4 Step 1 Turn off electrical power to the router Leave the power cable plugged in to channel ESD voltages to ground Step 2 Remove the router cover Step 3 Locate the PVDM4 on the motherboard See Figure 6 25 Figure 6 25 Location of PVDM4 on Cisco 4451 X ISR Step 4 Loosen and remove the three screws on the PVDM4 Step 5 Lift the PVDM4 up from the motherboard Step 6 Place the PVDM4 in an anti static ...

Page 188: ...ot on the system board Note Ensure to press firmly on the PVDM4 until the board seats onto the connector Step 7 Insert the screws from the accessory kit through the PVDM4 into the standoffs Tighten the screws with a Phillips screwdriver torque 6 to 8 in lb or 0 7 to 1 1 Nm Step 8 Check that the PVDM4 is installed correctly on the system board Step 9 Replace the cover Caution When you remove or ins...

Page 189: ...Turn off electrical power to the router Leave the power cable plugged into the channel ESD voltages to ground Step 2 Remove the router cover Step 3 Locate the PVDM4 on the motherboard See Figure 6 26 Figure 6 26 Location of PVDM4 on Cisco 4331 ISR Step 4 Loosen and remove the three screws on the PVDM4 Step 5 Lift the PVDM4 up from the motherboard Step 6 Place the PVDM4 in an anti static bag Step 7...

Page 190: ...mmands Leave the power cable plugged in to channel ESD voltages to ground For more information on OIR see the Appendix Online Insertion and Removal OIR and Hot Swapping Step 2 Loosen the two captive screws on the network interface module Step 3 Remove the network interface module See Figure 6 27 Figure 6 27 Network Interface Module with PVDM4 Step 4 Locate the three standoffs on the network interf...

Page 191: ...k module slot Step 8 Slide the network interface module back in the router and tighten the captive screws Remove and Replace the USB Flash Token Memory Stick The Cisco 4000 Series ISRs contain ports for a 1 GB flash token memory stick to store configurations or Cisco IOS XE consolidated packages Note Only Cisco USB Flash memory modules are supported on Cisco routers Caution Do not remove a USB Fla...

Page 192: ...eplates and cover panels serve three important functions they prevent exposure to hazardous voltages and currents inside the chassis they contain electromagnetic interference EMI that might disrupt other equipment and they direct the flow of cooling air through the chassis Do not operate the system unless all cards faceplates front covers and rear covers are in place Statement 1029 Warning This un...

Page 193: ...ly unit warning message appears when there are multiple power inputs 4 Product series name 5 LEDs WARNING MULTIPLE POWER INPUTS REMOVE TO DE ENERGIZE ADVERTISSEMENT POUR ÉJEINDRE L UNITÉ DEBRANCHEZ D ALIMENTATION À ENTRÉES MULTIPLES Cisco 4400 Series PSU0 PSU1 GE POE POE0 POE1 BOOST ISC FAN STAT FLASH TEMP PWR PSU0 PSU1 GE POE POE0 POE1 BOOST ISC FAN STAT FLASH TEMP PWR 100 240V 5 1 2 5A 50 60Hz W...

Page 194: ...r to an SM X in this condition if the PoE power supply is removed the hardware may be damage and may result in the system being unstable or unusable Step 1 Read the Safety Warnings section on page 6 2 section and disconnect the power supply before you replace any module Step 2 Remove the router bezel The bezel is secured with snap latches To remove the bezel hold the top and bottom and pull the be...

Page 195: ...odules and FRUs Remove and Replace Cisco 4000 Series ISRs Power Supplies Figure 6 30 Cisco 4451 X ISR Power Supply Units 1 Router fan tray behind the bezel 2 LEDs 3 Router On Off switch 4 AC power supply unit PSU0 5 AC power supply unit PSU1 Cisco 4400 Series 285695 PSU1 PSU2 POE1 POE2 FLASH TEMP PWR VM FAN STAT INT POE BOOST 1 2 3 5 4 ...

Page 196: ...r Supply Unit page 6 54 For the Cisco 4431 ISR the input connector and plug must be UL recognized under UL 486 for field wiring The connection polarity is from left to right negative positive and ground For the Cisco 4451 X ISR and Cisco 4351 ISR the input connector and plug must be UL recognized under UL 486 for field wiring The connection polarity is from left to right ground negative positive T...

Page 197: ...t swap a single power supply Step 2 For Cisco 4431 ISR unscrew the two terminal block wire connectors negative and positive on the unit See See Figure 6 35 Cisco 4451 ISR and Cisco 4351 ISR For Cisco 4451 ISR and Cisco 4351 unscrew the three terminal block wire connectors ground negative and positive on the unit For Cisco 4331 ISR remove the power supply cable connector See Figure 6 36 and remove ...

Page 198: ...r supply has a terminal block that is installed into the power supply terminal block header To wire the DC input power source Step 1 If you have redundant power supplies ensure that the power switch is in the Standby position Note It is not required to place the power switch in the Standby position if you want to hot swap a single power supply Step 2 Insert the power supply in the power supply slo...

Page 199: ...ower source wire extends from the terminal block Statement 122 Step 4 Identify the positive and negative feed positions for the terminal block connection The wiring sequence is 1 Positive lead wire right 2 Negative lead wire left Step 5 Remove the router bezel See Figure 6 34 The bezel is secured with snap latches To remove the bezel hold the top and bottom and pull the bezel Figure 6 34 Remove th...

Page 200: ...not crushed Verify by tugging lightly on each wire to ensure that they do not move Step 8 Use a screwdriver to tighten the terminal block captive screws as shown in Figure 6 35 Figure 6 35 DC Power Supply with Lead Wires Step 9 Repeat these steps for the remaining DC input power source wire as applicable Step 10 Use a tie wrap to secure the wires to the rack so that the wires are not pulled from t...

Page 201: ...move the two screws that secure the power supply module to the chassis Step 7 Pull the power supply module out of the chassis using the power supply tab See Figure 6 36 Step 8 Insert the replacement power supply module and align the power supply module into the slot Step 9 Tighten the two screws torque 6 to 9 in lb that secure the power supply module to the chassis See Figure 6 36 Step 10 Connect ...

Page 202: ...oved from the DC circuit Statement 1003 Warning Only trained and qualified personnel should be allowed to install replace or service this equipment Statement 1030 Warning When installing or replacing the unit the ground connection must always be made first and disconnected last Statement 1046 This section describes how to remove a DC input power from Cisco 4331 Series ISR To remove a DC input powe...

Page 203: ...Step 5 Repeat these steps for the remaining DC input power source wire as applicable Step 6 Remove the input power cable from the terminal block and gently push it out of the terminal block Figure 6 37 Remove the Plastic Cover and DC Input Power Install DC Input Power on Cisco 4331 ISR Warning Before performing any of the following procedures ensure that power is removed from the DC circuit Statem...

Page 204: ...stalled into the power supply terminal block header To wire the DC input power source Step 1 Ensure that the power switch is in the Standby position Step 2 Insert the power supply in the power supply slot and gently push it into the slot Step 3 Wire can be stripped and terminated directly to the power supply terminal block or a crimp style spade terminal lug can be used If you are using a terminal...

Page 205: ... wire lead is not placed outside the plastic cover Only wires with insulation should extend from the terminal block Caution Do not overtorque the terminal block captive screws Ensure that the connection is snug but the wire is not crushed Verify by tugging lightly on each wire to ensure that they do not move Step 8 Use a screwdriver to tighten the terminal block captive screws as shown in Figure 6...

Page 206: ...r Power Supply page 6 56 Install the PoE Power Supply Slot Filler page 6 57 Overview of the PoE Converter Power Supply Unit The PoE converter power supply supports online insertion feature The PoE converter power supply does not support online removal The optional PoE converter PSU slots come with factory installed fillers You must remove them to install the PoE converter power supplies Note If us...

Page 207: ...Remove Bezel and Fan Tray to Locate PoE Slots Remove PoE Power Supply Slot Filler To remove a PoE power supply filler Step 1 Remove the bezel and fan tray from the router Step 2 Loosen the screws from the securing nuts on the chassis See Figure 6 41 for details Step 3 Gently pull out the filler from the filler tab on the chassis 1 PoE converter power supply slot 2 Fan tray 3 Bezel 1 2 3 391817 ...

Page 208: ...upply Slot Filler Step 3 Open the slot latch before inserting the PoE converter power supply module Step 4 Rotate latch to close it Step 5 Tighten the screws on the module to secure it to the router chassis See Figure 6 42 for details Remove PoE Converter Power Supply To remove the PoE converter power supply Step 1 Remove the bezel and fan try from the router chassis Open the slot latch See Figure...

Page 209: ...y Slot Filler You cannot keep the slot empty you need to install the filler To install a PoE power supply slot filler Step 1 Remove the bezel and fan tray from the router Step 2 Insert the filler tab into the slot on the chassis Step 3 Tighten the screws into the securing nuts on the chassis See Figure 6 41 for details Figure 6 42 Install the PoE Converter Power Supply 1 Latch to secure module sho...

Page 210: ...e the total power supplied is a sum of the two power supplies capacity In a redundant mode if one of the PoE supply fails the other PoE will supply power Replace a Fan Tray The Cisco 4000 Series ISRs have hot swappable fan trays that are field replaceable units FRUs The fan tray includes all of the router fans in one assembly If a fan fails replace the tray using a flat blade or Phillips screwdriv...

Page 211: ...ce a Fan Tray Step 2 Completely loosen the three captive fan tray screws Step 3 Pull the fan tray out Step 4 Insert the replacement fan tray and tighten the three captive screws Step 5 Replace the bezel Figure 6 43 Cisco 4351 ISR4 Fan Tray Figure 6 44 Cisco 4431 ISR Fan Tray 391825 1 1 2 1 1 Captive screws 2 Fan tray 1 Captive screws 2 Fan tray 385358 2 1 ...

Page 212: ... Pull the fan tray up to disengage from the slot See Figure 6 45 Step 6 Insert the replacement fan tray and gently push down until the spring lock is latched and fully engaged onto the slot Step 7 Connect the fan connectors on the motherboard See Figure 6 46 Note The connectors are polarized keyed to allow easy insertion only in one orientation Orient the connectors correctly before you insert the...

Page 213: ... Services Routers OL 32185 02 Chapter 6 Install and Upgrade Internal Modules and FRUs Replace a Fan Tray Figure 6 45 Cisco 4331 ISR Fan Tray 364660 2 2 2 5 5 2 4 1 3 1 Chassis cover 3 Fan tray 2 Cover screws 4 4 Spring lock 5 Cover screws on the side of the chassis 2 ...

Page 214: ...lation Guide for Cisco 4000 Series Integrated Services Routers OL 32185 02 Chapter 6 Install and Upgrade Internal Modules and FRUs Replace a Fan Tray Figure 6 46 Cisco 4331 ISR Fan Connectors 364704 1 1 1 Fan connectors 2 ...

Page 215: ...lash Memory Card page 6 64 Install the CompactFlash Memory Card page 6 65 Note You must turn off the power supply to the router to replace a CompactFlash Memory card A CompactFlash memory card must be inserted in order to run a Cisco IOS XE software image Prevent Electrostatic Discharge Damage CF memory cards are sensitive to electrostatic discharge ESD damage which can occur when electronic cards...

Page 216: ...ween 1 and 10 megohms Mohms Remove the CompactFlash Memory Card To remove a CF memory card from the chassis Caution Do not remove a CF memory card from the chassis while it is being accessed Cisco recommends not removing the CF when in Cisco IOS XE at all Either power the system off or fall back to the rommon prompt if removing the CF Step 1 Read the Safety Warnings section on page 6 2 section and...

Page 217: ...ons on removing the fan tray see Replace Fan Tray section on page 6 58 Step 3 Make sure that the ejector button is fully seated until it is flush with the bezel Note If the ejector button is projecting out from the panel push it in until it is flush with the bezel Step 4 Insert the CompactFlash memory card into the slot until it is fully seated The ejector button remains flush with the panel Note ...

Page 218: ...face Place flash memory cards on an anti static surface or in a static shielding bag If the card will be returned to the factory immediately place it in a static shielding bag Avoid contact between the card and clothing The wrist strap protects the card from ESD voltages on the body only ESD voltages on clothing can still cause damage Do not remove the wrist strap until the installation is complet...

Page 219: ...sh Memory Card Figure 6 48 Memory Cards Step 4 Tighten the supplied screw see Figure 6 48 to secure the flash memory card in place Step 5 Replace the chassis cover See Remove and Replace the Chassis Cover section on page 6 4 1 Supplied screw 2 Supplied screw 3 Flash memory card 4 SSD mSATA storage device 5 Flash memory card connector 6 SSD mSATA connector 391828 3 4 5 6 1 1 2 ...

Page 220: ...ic Discharge Damage page 6 63 Install the SSD mSATA Storage Device page 6 69 Remove the SSD mSATA Storage Device page 6 70 Prevent Electrostatic Discharge Damage The SSD mSATA storage devices are sensitive to electrostatic discharge ESD damage which can occur when electronic cards or components are handled improperly ESD results in complete or intermittent failures To prevent ESD damage follow the...

Page 221: ...any module Step 2 Remove the chassis cover For instructions on removing the chassis cover see Remove and Replace the Chassis Cover section on page 6 4 Step 3 Place the SSD mSATA storage device on the SSD mSATA connector and align the device s contact edge with the corresponding socket in the connector Step 4 Press the device downward into the connector until it is level with the surface of the con...

Page 222: ...fore you replace any module Step 2 Remove the chassis cover For instructions on removing the chassis cover see Remove and Replace the Chassis Cover section on page 6 4 Step 3 Unscrew the screws that attach the SSD mSATA storage device to the chassis See Figure 6 48 Step 4 The card should popup once the screws are removed Step 5 Install a new SSD mSATA memory device if needed See Install the SSD mS...

Page 223: ...SFPs Supported on the Router Cisco Model Number SFP Transceiver Fiber Diameter micrometer Wavelength nm Mode Maximum Distance GLC SX MM 1000Base SX 50 850 Multi 550 m GLC LH SM X 1000Base LX LH 9 125 1310 Single 10 km GLC ZX SM X 1000Base ZX 9 125 1550 Single 100 km CWDM SFP 1470 1000Base CWDM 50 1470 Single 100 km CWDM SFP 1490 1490 CWDM SFP 1510 1510 CWDM SFP 1530 1530 CWDM SFP 1550 1550 CWDM SF...

Page 224: ...51 72 DWDM SFP 5252 1000BASE DWDM 1552 52 DWDM SFP 5413 1000BASE DWDM 1554 13 DWDM SFP 5494 1000BASE DWDM 1554 94 DWDM SFP 5575 1000BASE DWDM 1555 75 DWDM SFP 5655 1000BASE DWDM 1556 55 DWDM SFP 5817 1000BASE DWDM 1558 17 DWDM SFP 5898 1000BASE DWDM 1558 98 DWDM SFP 5979 1000BASE DWDM 1559 79 DWDM SFP 6061 1000BASE DWDM 1560 61 GLC BX D 1490 TX 1310 RX GLC BX U 1310 TX 1490 RX GLC FE 100FX 1310 Mu...

Page 225: ...ctly with optical instruments Statement 1051 Warning Ultimate disposal of this product should be handled according to all national laws and regulations Statement 1040 To install an SFP module in your router Step 1 Read the Safety Warnings section on page 6 2 section and disconnect the power supply before you replace any module Step 2 Slide the SFP into the router connector until it locks into posi...

Page 226: ...n The latching mechanism used on many SFPs locks the SFP into place when cables are connected Do not pull on the cabling in an attempt to remove the SFP Step 3 Disconnect the SFP latch See Figure 6 51 Note SFP modules use various latch designs to secure the module in the SFP port Latch designs are not linked to SFP model or technology type For information on the SFP technology type and model see t...

Page 227: ...e screws Step 3 Remove the power cable to motherboard Step 4 Access the PoE card slot See the Remove and Replace the Chassis Cover section on page 6 4 Step 5 Locate the card to be removed or replaced See Figure 6 52 for the location of the PoE card on the motherboard Figure 6 52 Location of the PoE Daughter Card Shown Cisco 4451 X ISR Step 6 Pull the PoE daughter card out of the connector on the m...

Page 228: ...6 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL 32185 02 Chapter 6 Install and Upgrade Internal Modules and FRUs Remove Replace and Install the Internal PoE Daughter Card ...

Page 229: ...odule at a time The difference between hot swapping and OIR is that OIR requires performing Cisco IOS commands before and after the OIR Hot swapping is strictly a hardware function and requires no commands Not all router components or modules use OIR or can be hot swapped The following components use OIR in the routers Service Modules SMs Network Interface Modules NIMs SFPs USB devices The followi...

Page 230: ...ed Router show hw module subslot 2 0 oir Module Model Operational Status subslot 2 0 SM X 1T3 E3 stopped Insert a Module You require to run this step only if you run the oir stop command when the module is not physically removed from the slot If the module is physically removed you do not require to run this command From a console terminal issue the hw module sm slot oir start command The console ...

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