A-10
VPN 3002 Hardware Client Getting Started
OL-2854-01
Appendix A Troubleshooting and System Errors
Command-Line Interface Errors
Microsoft Internet Explorer Script Error: No such interface supported
Microsoft Internet Explorer displays a Script Error dialog box that includes the error message: “No such
interface supported.”
Command-Line Interface Errors
These errors may occur while using the menu-based command-line interface from a console or Telnet
session.
Table A-8
Microsoft Internet Explorer Script Error
Problem
Possible cause
Solution
While using a Manager function
that opens another browser
window (such as Save Needed,
Help, Software Update, etc.),
Internet Explorer cannot open
the window and displays the
error dialog box.
A bug in the Internet Explorer
JavaScript interpreter.
1.
Click No on the error dialog
box.
2.
Log out of the Manager.
3.
Close Internet Explorer.
4.
Reinstall Internet Explorer.
Table A-9
Command-Line Interface Errors
Error
Problem
Possible Cause
Solution
ERROR:-- Bad IP
Address/Subnet Mask/Wildcard
Mask/Area ID
The system expected a
valid 4-byte dotted
decimal entry, and the
entry was not in that
format.
•
You entered something other
than a 4-byte dotted decimal
number. You might have
omitted a byte position, or
entered a number greater
than 255 in a byte position.
•
You entered 0.0.0.0 instead
of an appropriate address.
At the prompt, reenter a valid
4-byte dotted decimal number.
ERROR:-- Out of Range value
entered. Try again.
The system expected a
number within a
certain range, and the
entry was outside that
range.
•
You entered a letter instead
of a number.
•
You entered a number
greater than the possible
menu numbers.
At the prompt, reenter a
number in the appropriate
range.
ERROR:-- The Passwords do not
match. Please try again.
The entry for a
password and the entry
to verify the password
do not match.
•
You mistyped an entry.
•
You entered either a
password or verify entry, but
not the other.
At the Verify
prompt, reenter
the password. If the original
password is incorrect, press
Enter and reenter both the
password and the verification
at the prompts.
