Cisco 1721 - VPN Security Router Bundle Hardware Installation Manual Download Page 59

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3-9

Cisco 1721 Router Hardware Installation Guide

78-13834-02

Chapter 3 Troubleshooting

Problem Solving

Table 3-2

Troubleshooting WICs

Symptom

Possible Cause(s)

Router does not recognize
WIC.

•

Confirm that the Cisco IOS software version installed in the router
supports the WIC. The

Cisco WAN Interface Cards Hardware

Installation Guide

lists the software requirements for each card.

•

Make sure that the WIC is correctly installed in the router. See the

“Installing WICs”

section in the

“Installation”

chapter of this guide.

•

Use the

show diag

command to display information about the card:

Router#

show diag

Slot 0:

C1721 1FE Mainboard port adapter, 4 ports

Port adapter is analyzed

Port adapter insertion time unknown

Hardware revision 0.0 Board revision UNKNOWN

Serial number 1314672220 Part number

00-0000-00

Test history 0x0 RMA number

00-00-00

EEPROM format version 1

EEPROM contents (hex):

0x20: 01 B2 00 00 4E 5C 4E 5C 00 00 00 00 00 00 00

0x30: 00 00 00 04 00 00 00 00 00 00 00 00 00 00 00

WIC Slot 0:

Serial 1T WAN daughter card

Hardware revision 1.1 Board revision E0

Serial number 7131279 Part number

73-1775-02

Test history 0x0 RMA number

00-00-00

Connector type Wan Module

EEPROM format version 1

EEPROM contents (hex):

0x20: 01 02 01 01 00 6C D0 8F 49 06 EF 02 00 00 00

0x30: 70 00 00 00 98 01 23 01 FF FF FF FF FF FF FF

Summary of Contents for 1721 - VPN Security Router Bundle

Page 1: ...ms Inc 170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 526 4100 Cisco 1721 Router Hardware Installation Guide Customer Order Number DOC 7813834 Text Part Number 78 13834 02 ...

Page 2: ...difying the equipment without Cisco s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices In that event your right to use the equipment may be limited by FCC regulations and you may be required to correct any interference to radio or television communications at your own expense You can determine whether your equipment ...

Page 3: ... Solver EtherChannel EtherFast EtherSwitch Fast Step FormShare GigaDrive GigaStack HomeLink Internet Quotient IOS IP TV iQ Expertise the iQ logo iQ Net Readiness Scorecard LightStream Linksys MeetingPlace MGX the Networkers logo Networking Academy Network Registrar Packet PIX Post Routing Pre Routing ProConnect RateMUX ScriptShare SlideCast SMARTnet StrataView Plus TeleRouter The Fastest Way to In...

Page 4: ......

Page 5: ...on DVD xvii Ordering Documentation xvii Documentation Feedback xviii Cisco Product Security Overview xviii Reporting Security Problems in Cisco Products xix Obtaining Technical Assistance xix Cisco Technical Support Website xx Submitting a Service Request xx Definitions of Service Request Severity xxi Obtaining Additional Publications and Information xxii C H A P T E R 1 Cisco 1721 Router Overview...

Page 6: ...afety Information 2 4 WIC Installation 2 5 Connecting Power to the Router 2 8 Verifying Your Installation 2 9 Optional Installation Steps 2 10 Connecting a PC 2 10 Connecting a Modem 2 12 Wall Mounting 2 13 Stacking the Router 2 14 Unstacking the Router 2 17 C H A P T E R 3 Troubleshooting 3 1 Contacting Your Cisco Reseller 3 1 Recovering a Lost Password 3 2 Determining the Configuration Register ...

Page 7: ...ole Cable and Adapter B 3 A P P E N D I X C Installing and Upgrading Memory and Virtual Private Network Modules C 1 Safety Warnings C 1 Opening the Chassis C 2 Locating Modules C 4 Installing a DIMM C 5 Installing a VPN Module C 6 Closing the Chassis C 9 A P P E N D I X D Ordering and Configuring an ISDN Line D 1 ISDN BRI Line Configuration Requirements D 1 ISDN BRI Switch Types D 2 ISDN BRI Provi...

Page 8: ...Contents x Cisco 1721 Router Hardware Installation Guide 78 13834 02 Bandwidth on Demand and Dial Backup D 7 I N D E X ...

Page 9: ...local Ethernet and wide area networking This guide describes the functional and physical features of the Cisco 1721 router and provides installation procedures troubleshooting information technical specifications and cable and connector guidelines and specifications Organization This guide is organized as follows Chapter 1 Cisco 1721 Router Overview describes the router features LEDs and connector...

Page 10: ...co 1700 Series router Related Documentation The following publications provide related information on this product The Quick Start Guide for Installing Your Cisco 1721 Router which came with your router has instructions for quickly cabling and powering up the router Cisco 1700 Router Software Configuration Guide describes some common network scenarios and how to use the Cisco IOS command line inte...

Page 11: ... aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents To see translations of the warnings that appear in this publication refer to the Regulatory Compliance and Safety Information document that accompanied this device Waarschuwing Dit waarschuwingssymbool betekent gevaar U verkeert in een situatie die lichamelijk letsel kan veroor...

Page 12: ...y Compliance and Safety Information Conformité aux règlements et consignes de sécurité qui accompagne cet appareil Warnung Dieses Warnsymbol bedeutet Gefahr Sie befinden sich in einer Situation die zu einer Körperverletzung führen könnte Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeid...

Page 13: ...ação consulte o documento Regulatory Compliance and Safety Information Informação de Segurança e Disposições Reguladoras que acompanha este dispositivo Advertencia Este símbolo de aviso significa peligro Existe riesgo para su integridad física Antes de manipular cualquier equipo considerar los riesgos que entraña la corriente eléctrica y familiarizarse con los procedimientos estándar de prevención...

Page 14: ...onvention Description boldface Commands and keywords italic Command input that is supplied by you Keywords or arguments that appear within square brackets are optional x x x A choice of keywords represented by x appears in braces separated by vertical bars You must select one or Ctrl Represent the key labeled Control For example when you read D or Ctrl D you should hold down the Control key while ...

Page 15: ...n DVD is updated regularly and may be more current than printed documentation The Documentation DVD package is available as a single unit Registered Cisco com users Cisco direct customers can order a Cisco Documentation DVD product number DOC DOCDVD from the Ordering tool or Cisco Marketplace Cisco Ordering tool http www cisco com en US partner ordering Cisco Marketplace http www cisco com go mark...

Page 16: ...ve San Jose CA 95134 9883 We appreciate your comments Cisco Product Security Overview Cisco provides a free online Security Vulnerability Policy portal at this URL http www cisco com en US products products_security_vulnerability_policy ht ml From this site you can perform these tasks Report security vulnerabilities in Cisco products Obtain assistance with security incidents that involve Cisco pro...

Page 17: ...mpatible with PGP versions 2 x through 8 x Never use a revoked or an expired encryption key The correct public key to use in your correspondence with PSIRT is the one that has the most recent creation date in this public key server list http pgp mit edu 11371 pks lookup search psirt 40cisco com op index ex act on In an emergency you can also reach PSIRT by telephone 1 877 228 7302 1 408 525 6532 O...

Page 18: ...er Documentation Tools Choose Cisco Product Identification Tool from the Alphabetical Index drop down list or click the Cisco Product Identification Tool link under Alerts RMAs The CPI tool offers three search options by product ID or model name by tree view or for certain products by copying and pasting show command output Search results show an illustration of your product with the serial number...

Page 19: ...ervice requests are reported in a standard format Cisco has established severity definitions Severity 1 S1 Your network is down or there is a critical impact to your business operations You and Cisco will commit all necessary resources around the clock to resolve the situation Severity 2 S2 Operation of an existing network is severely degraded or significant aspects of your business operation are ...

Page 20: ...test industry trends technology breakthroughs and Cisco products and solutions as well as network deployment and troubleshooting tips configuration examples customer case studies certification and training information and links to scores of in depth online resources You can access Packet magazine at this URL http www cisco com packet iQ Magazine is the quarterly publication from Cisco Systems desi...

Page 21: ... Installation Guide 78 13834 02 Preface Obtaining Additional Publications and Information World class networking training is available from Cisco You can view current offerings at this URL http www cisco com en US learning index html ...

Page 22: ...Preface Obtaining Additional Publications and Information xxiv Cisco 1721 Router Hardware Installation Guide 78 13834 02 ...

Page 23: ...02 1 Cisco 1721 Router Overview This chapter introduces the Cisco 1721 router also referred to in this guide as the router and covers the following topics Key Features Back Panel Ports and LEDs Front Panel LEDs Router Memory Unpacking the Router Additional Required Equipment ...

Page 24: ...Figure 1 1 is a small modular desktop router that links small to medium size remote Ethernet and Fast Ethernet LANs over one to four WAN connections to regional and central offices Table 1 1 lists the key features of the router Figure 1 1 Cisco 1721 Router PWR ACT ACT CH0 ACT CH1 OK ACT CH0 WIC0 WIC1 ETH ACT CH1 COL Cisco 1700 S E R I E S ROUTER 12154 ...

Page 25: ...router which can be configured and managed from a remote location Supports up to 115 2 kbps VPN hardware assisted 3DES encryption module Provides IPSEC DES and 3DES hardware encryption SNMP support Router can be managed over a network using Simple Network Management Protocol SNMP AutoInstall support Configuration files can be easily downloaded to the router over a WAN connection Kensington securit...

Page 26: ...senses the speed 10 Mbps or 100 Mbps and duplex mode full or half of the device to which it is connected and then operates at the same speed and in the same duplex mode Auxiliary port AUX black Connects to a modem for remote configuration with Cisco IOS software Console port CONSOLE blue Connects to a terminal or PC for local configuration using Cisco IOS software Power socket 5 12 12 VDC CONSOLE ...

Page 27: ...ith every card WIC slot 1 WIC1 No label Supports one Cisco WIC For detailed information refer to the Cisco WAN Interface Cards Hardware Installation Guide which comes with every card Table 1 2 Back Panel Connectors continued Connector Slot Label Color Description Table 1 3 Back Panel LEDs LED Label Color Description WIC0 OK Green On when a WIC is correctly inserted in the card slot FDX Green On so...

Page 28: ... this LED for router diagnostics WIC0 ACT CH0 Green Serial and DSU CSU cards Blinks when data is being sent to or received from the port on the card in the WIC0 slot ISDN cards On solid when the first ISDN B channel is up for the card in the WIC0 slot 2 port serial cards Blinks when data is being sent to or received from the first port on the 2 port card in the WIC0 slot ACT CH1 Green Serial and C...

Page 29: ...the card in the WIC1 slot ISDN cards On solid when the first ISDN B channel is up for the card in the WIC1 slot 2 port serial cards Blinks when data is being sent to or received from the first port on the 2 port card in the WIC1 slot ACT CH1 Green Serial and DSU CSU cards Remains off ISDN cards On solid when the second ISDN B channel is up for the card in the WIC1 slot 2 port serial cards Blinks w...

Page 30: ... IOS software The Flash memory structure can store multiple copies of the Cisco IOS software You can load a new level of the operating system in every router in your network and then when convenient upgrade the whole network to the new level Amounts of Memory Use the show version command to view the amount of DRAM NVRAM and Flash memory stored in your router The following example of the show versi...

Page 31: ...of non volatile configuration memory 16384K bytes of processor board System flash Read Write Configuration register is 0x0 Unpacking the Router Table 1 5 lists the items that come with your router All these items are in the accessory kit that is inside the box that your router came in Additional Required Equipment Depending on your local network and on which Cisco WICs you install in your router y...

Page 32: ...talled The router supports up to two cards You can order the cards when you order the router and they will be installed for you Or you can order the cards separately after you receive the router and then install them yourself Straight through RJ 45 to RJ 45 cable This cable connects the router to the Ethernet LAN and connects the WICs to various WAN services including ISDN T1 FT1 and 56 kbps servi...

Page 33: ...outer Verifying Your Installation Optional Installation Steps Before Installing the Router The Cisco 1721 router is shipped ready for desktop mounting Before making the power and network connections simply set the router on a desktop shelf or other flat surface Note For instructions on wall mounting the router see the Wall Mounting section later in this chapter Be sure to read the safety informati...

Page 34: ...ide the following items for this connection A straight through RJ 45 to RJ 45 Ethernet cable A 10 100 Mbps Ethernet hub or switch Warning The ports labeled 10 100 ETHERNET and CONSOLE are safety extra low voltage SELV circuits SELV circuits should only be connected to other SELV circuits Because BRI circuits are treated like telephone network voltage avoid connecting the SELV circuits to the telep...

Page 35: ...rt labeled 10 100 ETHERNET as shown in Figure 2 1 Figure 2 1 Connecting the Router to the Local Network Step 2 Connect the other end of the cable to a network port on the hub or switch SEE MANUA L BEF ORE INSTALLATION DSU 56K CD AL LP RD TD FDX LINK 100 WIC0OK WIC1OK MODOK CONSOLE AUX Model Cisco 1721 10 100 ETHERNET 5 12 12 VDC 65525 10 100 Ethernet port Straight through Ethernet cable Ethernet h...

Page 36: ...personnel should be allowed to install or replace this equipment To see translated versions of this warning refer to the Regulatory Compliance and Safety Information for Cisco 1700 Routers document that came with the router Warning Before working on equipment that is connected to power lines remove jewelry including rings necklaces and watches Metal objects will heat up when connected to power and...

Page 37: ...ensure that your existing router configuration is not affected when you install WICs If you are installing a WIC in the router for the first time install the card in the WIC0 slot to ensure that your software configuration will not be affected if you install a second card at a later time If you are installing a second WIC in a Cisco 1721 that has a card installed in the WIC1 slot follow this gener...

Page 38: ...to avoid damaging them When WICs are pushed into or pulled out of a router that is powered up there is a very good chance that they could be damaged electrically and will no longer function Step 2 Loosen the thumbscrews on the WIC slot cover on the rear panel as shown in Figure 2 2 and then remove the slot cover You should be able to loosen the screws using your fingers however if the screws are v...

Page 39: ...he card slot as shown in Figure 2 3 Figure 2 3 Inserting a WIC in the Router Step 4 Insert the card in the slot and gently push it into the router until the front panel of the card is flush with the rear panel of the router Step 5 Tighten the screws 65527 FDX LINK 100 WIC0OK WIC1OK MODOK CONSOLE AUX Model Cisco 1721 Guides WAN interface card SEE MANUAL BEFORE INSTALLATION DSU 56K CD AL LP RD TD 10...

Page 40: ...tion for short circuit overcurrent protection Ensure that a fuse or circuit breaker no larger than 120VAC 15AU S 240VAC 16A international is used on the phase conductors all current carrying conductors Warning This equipment is intended to be grounded Ensure that the host is connected to earth ground during normal use Take the following steps to connect power to the router and to turn the router o...

Page 41: ... outlet Step 4 Press the router power switch to ON Step 5 Confirm that the router has power by checking that the PWR LED on the front panel is on Verifying Your Installation You can verify that you have correctly installed the router by checking the following LEDs PWR front panel On when power is being supplied to the router SEE MANUAL BEF ORE INSTALLATION DSU 56K CD AL LP RD TD FDX LINK 100 WIC0O...

Page 42: ...LINK back panel On when the router is correctly connected to the local Ethernet LAN through the 10 100 ETHERNET port MOD OK back panel On when the VPN hardware encryption module is installed and recognized by the IOS Optional Installation Steps This section describes some installation steps that you might or might not use depending on your site and on how you are configuring the router This sectio...

Page 43: ...ng the router using Cisco IOS software Follow these steps to connect the router to a terminal or PC Step 1 Connect the blue console cable to the blue console port on the back of the router as shown in Figure 2 5 Figure 2 5 Connecting the Console Cable to the Router Step 2 Connect the DB 9 end of the console cable to the console port also called the serial port on your PC If this adapter does not f...

Page 44: ...e steps to connect a modem to the router using the console cable Step 1 Connect the RJ 45 end of the cable to the black AUX port on the back of the router as shown in Figure 2 6 Figure 2 6 Connecting a Modem to the Router Step 2 Connect the DB 9 end of the cable to the DB 9 end of the DB 9 to DB 25 adapter SEE MAN UAL BEF ORE INSTALLATION DSU 56K CD AL LP RD TD FDX LINK 100 WIC0OK WIC1OK MODOK CON...

Page 45: ...hub as shown in Figure 2 7 You must provide the screws We recommend using pan head or round head screws Figure 2 7 Wall Mount Brackets Bottom of Router To mount the router on a wall or other surface Step 1 Install the two screws 3 75 inches 9 52 centimeters horizontally apart on a wall or other vertical surface The screws should protrude 0 25 inch 0 64 centimeter from the surface of the wall Front...

Page 46: ...screws If the screws are not properly anchored the strain of the cables connected to the router rear panel connectors could pull the router from the wall Stacking the Router You can stack one Cisco 1721 router in a four device stack along with other Cisco products designed to be stacked with the router You can stack each device directly on top of another device Note The Cisco 1721 router is not sh...

Page 47: ...ng the clip and fastener follow these steps to to stack the router with another device Step 1 Place the clip on top of the lower device as shown in Figure 2 9 Slide the clip forward so that the front tabs slide into the vent slots Make sure that the rear hooks fit over the edge of the lower device H11542 Push plastic fastener through small hole at the end of the stacking clip ...

Page 48: ...ep 3 Snap the router to the clip by pushing it down Make sure that the plastic fastener fits into the bottom of the router MDI MDI X 5X 6X 7X 8X 1 SPEED 100BaseTX 10BaseT LED SOLID BLINK 2 3 4 5 6 7 8 65531 Front tabs Back panel of lower hub Plastic fastener Rear hooks Rear hooks SEE MAN UAL BEF ORE INST ALLATIO N DSU 56K CD AL LP RD TD FDX LINK 100 WIC0OK WIC1OK MODOK CONSOLE AUX Model Cisco 1721...

Page 49: ...t as shown in Figure 2 10 Figure 2 10 Unstacking the Router Step 2 Slide the clip and router toward you Step 3 Use both hands to lift the router and the stacking clip off the lower device Afterward remove the clip from the bottom of the router MDI MDI X 5X 6X 7X 8X 1 SPEED 100BaseTX 10BaseT LED SOLID BLINK 2 3 4 5 6 7 8 SEE MANUAL BEFORE INSTALLATION DSU 56K CD AL LP RD TD FDX LINK 100 WIC0OK WIC1...

Page 50: ...Chapter 2 Installation Optional Installation Steps 2 18 Cisco 1721 Router Hardware Installation Guide 78 13834 02 ...

Page 51: ...ecovering a Lost Password Problem Solving Contacting Your Cisco Reseller If you cannot locate the source of a problem contact your local reseller for advice Before you call you should have the following information ready Chassis type and serial number Maintenance agreement or warranty information Type and version number of the Cisco IOS installed on your router Date you received the router Brief d...

Page 52: ...re using an enable secret password you enter a new password with this process You then restore the router to its prior configuration Resetting the Configuration Register Value If you are using an enable password you use this process to restore the router to its prior configuration Note See the Hot Tips section on Cisco com for additional information on replacing enable secret passwords Determining...

Page 53: ...TWARE fc1 1721 uptime is 4 days 23 hours 54 minutes System returned to ROM by reload Running default software cisco 1721 MPC860P processor revision 0x101 with 36864K 12288K bytes of memory Processor board ID VEN0539000D 3033334544 with hardware revision 0000 MPC860P processor part number 5 mask 2 Bridging software X 25 software Version 3 0 0 1 Ethernet IEEE 802 3 interface s 1 FastEthernet IEEE 80...

Page 54: ...to the documentation that came with the terminal for instructions on how to send a break To send a break in Windows HyperTerminal enter Ctrl Break Step 2 Send a break The terminal displays the following prompt rommon 2 Step 3 Enter confreg 0x142 to reset the configuration register rommon 2 confreg 0x142 Step 4 Initialize the router by entering the reset command rommon 2 reset The router resets and...

Page 55: ...assword and keep the record secure If you are using a secret enable password there will be no enable password in the startup configuration Step 9 Enter the copy startup config running config command to return to your startup configuration Router copy startup config running config If you are recovering an enable password skip the next section Resetting the Password and complete the password recover...

Page 56: ...lue that you recorded in Step 5 in the Determining the Configuration Register Value section on page 3 2 Step 4 Press Ctrl Z to exit configuration mode Router config Ctrl Z Step 5 Save your configuration changes Router copy running config startup config Step 6 Reboot the router and enter the enable secret password Resetting the Configuration Register Value Follow these steps to restore the configur...

Page 57: ...n Guide which comes with each card Cables Check all the external cables that connect the router to the network Power system Check the external power source power cable router power supply and circuit breaker Check for inadequate ventilation or air circulation that might cause overheating ISDN configuration Consider ISDN specific hardware and software configurations ISDN BRI WICs only OK LED Diagno...

Page 58: ...AN interface cards WICs and the possible causes of these problems Table 3 1 OK LED Blinking Patterns Number of Blinks Meaning 2 The 860P dual port random access memory DPRAM has failed 3 The parameter RAM area of the 860P DPRAM has failed 4 The 860P system protection control register has a write failure 5 The router cannot detect the dynamic random access memory DRAM 6 The user programmable machin...

Page 59: ...on about the card Router show diag Slot 0 C1721 1FE Mainboard port adapter 4 ports Port adapter is analyzed Port adapter insertion time unknown Hardware revision 0 0 Board revision UNKNOWN Serial number 1314672220 Part number 00 0000 00 Test history 0x0 RMA number 00 00 00 EEPROM format version 1 EEPROM contents hex 0x20 01 B2 00 00 4E 5C 4E 5C 00 00 00 00 00 00 00 00 0x30 00 00 00 04 00 00 00 00 ...

Page 60: ...WICs section in the Installation chapter of this guide Router boots but the console screen is frozen Make sure that the console cable is securely connected to the router and to the PC or terminal Verify that the parameters for your terminal are set to the following 9600 baud 8 data bits No parity generated or checked 1 stop bit Router powers on and boots only when a particular WIC is removed from ...

Page 61: ...h ISDN port installed in the router Router clear interface bri0 Router clear interface bri1 Table 3 3 Troubleshooting the Power System Symptom Possible Cause s Router shuts down after being on a short time Make sure that the area in which the router is installed meets the environmental site requirements in Appendix A Technical Specifications in this guide If the front panel PWR LED is not on the p...

Page 62: ...f Is the OK LED on the router front panel on If the OK LED is not on the router might be malfunctioning Contact your Cisco reseller Are all ISDN cables properly connected If the cables are properly connected the ISDN line might be malfunctioning Check with your ISDN service provider Is the NT 1 LED on If the NT 1 LED is not on the NT1 might be malfunctioning ISDN U Router is on but the NT 1 LED on...

Page 63: ...n Console port RJ 45 Auxiliary port RJ 45 Ethernet port RJ 45 Dimensions H x W x D 3 1 x 11 2 x 8 7 in 7 85 x 28 4 x 22 1 cm Weight With two WICs 2 6 lb 1 18 kg 2 9 lb 1 32 kg Power supply External On board Universal AC DC switching Supplies 5V 12V and 12V Supplies 3 3V and 5V Power consumption 20W Operating Specifications Operating temperature Storage temperature Operating humidity 32 to 104 F 0 ...

Page 64: ...Appendix A Technical Specifications A 2 Cisco 1721 Router Hardware Installation Guide 78 13834 02 ...

Page 65: ...out cables used with Cisco WICs refer to the Cisco WAN Interface Cards Hardware Installation Guide which comes with each card Ethernet Cables This section describes the Ethernet cables that are used to connect the router to your local Ethernet network A 10 100BASE TX router such as the Cisco 1721 router requires Category 5 unshielded twisted pair UTP or shielded twisted pair STP cable Table B 1 gi...

Page 66: ...ng Table B 1 Ethernet Cable Pinouts continued RJ 45 Pin1 Signal Direction RJ 45 Pin Table B 2 Ethernet Cabling Guidelines Specification 10BASE T 100BASE TX Maximum segment length 100 meters 100 meters Maximum number of segments per network 5 With Class I repeaters 1 With Class II repeaters 2 Maximum hop count1 1 Hop count Routing metric used to measure the distance between a source and a destinati...

Page 67: ... 25 adapter that may be used for connecting the router to a modem using the console cable Table B 3 describes the wiring for the console port and the console cable This table also includes pinouts for the DB 9 to DB 25 adapter Table B 3 Console Cable and Adapter Pinouts Console DTE Console Port Console Cable Adapter Terminal DTE Signal RJ 45 Pin DB 9 Pin DB 25 Pin Signal RTS 1 8 5 CTS DTR 2 6 8 DS...

Page 68: ...Appendix B Cabling Specifications Console Cable and Adapter B 4 Cisco 1721 Router Hardware Installation Guide 78 13834 02 ...

Page 69: ...o 1721 router and includes the following sections Safety Warnings Opening the Chassis Locating Modules Installing a DIMM Installing a VPN Module Closing the Chassis Safety Warnings Warning During this procedure wear grounding wrist straps to avoid ESD damage to the router Do not directly touch the backplane with your hand or any metal tool or you could shock yourself Warning Only trained and quali...

Page 70: ...o power and ground and can cause serious burns or weld the metal object to the terminals Warning Hazardous network voltages are present in WAN ports regardless of whether power to the router is OFF or ON To avoid electric shock use caution when working near WAN ports When detaching cables detach the end away from the router first Opening the Chassis In order to upgrade Cisco 1721 router memory you...

Page 71: ...h is resting on the flat surface At this point you might have to disconnect the fan which is inside the top of the router chassis from the motherboard Do this by disconnecting the fan cable from the connector labeled FAN on the motherboard Step 6 Place the router bottom on an antistatic mat and begin installing memory C O N S O L E 1 0 1 0 0 E T H A U X F D X L I N K 1 0 0 W I C 0 O K W IC 1 O K M...

Page 72: ...llation Guide 78 13834 02 Locating Modules Figure C 2 shows where to find slots for a dual in line memory module DIMM and a VPN module on the router motherboard Figure C 2 Cisco 1700 Motherboard Memory Locations 65635 WAN interface card slot Rear panel of router WAN interface card slot DIMM slot VPN slot VPN standoff holes Boot ROM ...

Page 73: ...emove any existing DIMM by pulling the DIMM slot guides shown in Figure C 3 away from the DIMM and down toward the motherboard Figure C 3 Installing a DIMM Step 3 Insert the DIMM into the DIMM slot making sure that the notches on the edge of the DIMM are inserted over the bars inside the DIMM slot as in Figure C 3 Step 4 Firmly press the DIMM into the slot until the two DIMM slot guides on each si...

Page 74: ...re Installation Guide 78 13834 02 Installing a VPN Module Follow the steps in this section to install a VPN module Step 1 Install the two standoffs on the module as shown in Figure C 4 Figure C 4 Installing the Standoffs on the VPN Module Screw Screw Standoff Standoff is installed into the hole just behind the large connector 46084 ...

Page 75: ... and Virtual Private Network Modules Installing a VPN Module Step 2 Locate the VPN module socket and insert the VPN module as shown in Figure C 5 Figure C 5 VPN Module Location Step 3 Pushing down as indicated in Figure C 6 plug the VPN module into the socket Figure C 6 Seating the VPN Module 65823 65824 ...

Page 76: ...a VPN Module C 8 Cisco 1721 Router Hardware Installation Guide 78 13834 02 Step 4 Turn the motherboard over and attach the standoffs to it by using the screws provided as shown in Figure C 7 Figure C 7 Securing the Standoff to the Router Motherboard 45919 Standoff screws Bottom of the board ...

Page 77: ... you disconnected the fan from the motherboard as described in the Opening the Chassis section reconnect the fan cable to the connector labeled FAN on the motherboard Step 2 Locate the posts that protrude from the inside of the chassis cover and locate the corresponding openings on the chassis bottom Step 3 Line up the posts with the corresponding openings as shown in Figure C 8 and carefully slid...

Page 78: ...y and Virtual Private Network Modules Closing the Chassis C 10 Cisco 1721 Router Hardware Installation Guide 78 13834 02 Figure C 8 Closing the Chassis Step 4 Replace the screws that you removed when you opened the chassis See Figure C 1 12616 ...

Page 79: ...RI Provisioning by Switch Type Defining ISDN Service Profile Identifiers ISDN Configuration Options ISDN BRI Line Configuration Requirements Before using a Cisco 1721 router with an ISDN BRI WIC installed you must order a correctly configured ISDN BRI line from your local telecommunications service provider This process varies dramatically from provider to provider both nationally and internationa...

Page 80: ...Table D 1 lists by geographic area the ISDN switch types supported by a Cisco 1721 router ISDN BRI interface Use the isdn switch type command followed by the corresponding keyword You must reboot the router after you enter this command in order for the change to take effect Table D 1 ISDN Switch Types Supported by the Cisco 1721 Router Switch Type Keyword Australia TS013 switches basic ts013 Europ...

Page 81: ... this section Table D 2 lists the provisioning that should be ordered for the router based on the switch type New Zealand Net3 switches basic nznet3 Table D 1 ISDN Switch Types Supported by the Cisco 1721 Router continued Switch Type Keyword Table D 2 Provisioning Required for ISDN Switch Types Switch Type Provisioning 5ESS Custom BRI For data only Two B channels for data Point to point Terminal t...

Page 82: ...M 2 Number of call appearances 1 Display no Ringing idle call appearances idle Autohold no Onetouch no Request delivery of calling line ID on Centrex lines Set speed for ISDN calls to 56 kbps outside local exchange Directory number 1 can hunt to directory number 2 5ESS National ISDN NI1 BRI Terminal type A Two B channels for voice and data Two directory numbers assigned by service provider Two SPI...

Page 83: ...The provider also assigns your device one or two local directory numbers LDNs which function as the router telephone number The LDN is the number that a remote router dials to make a call to your router Note SPIDs have significance only at the local access ISDN interface Every router that uses ISDN must be assigned SPIDs if used by the service provider by the service provider for that router DMS 1...

Page 84: ...al in to a central site router over ISDN refer to the Cisco 1700 Router Software Configuration Guide For more advanced information on configuring ISDN for Cisco 1700 routers refer to the chapter Configuring ISDN in the Dial Solutions Configuration Guide which is on the Documentation CD ROM that came with your router This document includes information on the following topics Snapshot Routing Dial o...

Page 85: ...s on the ISDN interface you must configure it with dial on demand routing DDR See the chapter Configuring DDR in the Wide Area Networking Configuration Guide for detailed information about DDR Bandwidth on Demand and Dial Backup See the chapter Configuring DDR in the Wide Area Networking Configuration Guide for detailed information about bandwidth on demand and dial backup ...

Page 86: ...Appendix D Ordering and Configuring an ISDN Line ISDN Configuration Options D 8 Cisco 1721 Router Hardware Installation Guide 78 13834 02 ...

Page 87: ...on 1 3 1 4 illustration 1 4 B back panel connectors description 1 4 to 1 5 illustration 1 4 LEDs description 1 5 illustration 1 4 break sending to router 3 4 BRI See ISDN BRI C cables console B 3 Ethernet pinout B 1 included with router 1 9 requirements for Ethernet networks B 2 serial 1 10 caller ID See calling line identification calling line identification D 1 caution definition xiii chassis cl...

Page 88: ...ernet cable 2 2 power cord 2 8 router to a modem 2 12 router to a PC 2 10 console port connecting 2 11 description 1 3 1 4 illustration 1 4 specifications A 1 conventions command xvi text xiii copy command 3 5 3 6 D DIMM installing C 5 locating on router C 4 documentation related xii DRAM 1 8 E enable command 3 5 enable password recovering 3 2 enable secret command 3 6 enable secret password reset...

Page 89: ...ng LEDs 2 4 2 9 VPN C 6 to C 8 wall mounting 2 13 WAN interface cards 2 4 Integrated Services Digital Network See ISDN BRI ISDN See ISDN BRI ISDN BRI configuring options D 6 requirements D 1 line configuration requirements D 1 point to multipoint service D 2 point to point service D 2 provisioning D 3 to D 5 SPID configuring D 6 definition D 5 switch types D 2 isdn spid command D 6 isdn switch typ...

Page 90: ...ote definition xiii NVRAM 1 8 O OK LED description 1 6 diagnostics 3 7 opening chassis C 2 P password recovering 3 2 PC connecting to router 2 10 terminal emulation settings 2 11 pinouts console cable B 3 Ethernet cable B 1 power socket connecting 2 8 illustration 1 4 specifications A 1 problem solving 3 7 PWR LED 1 6 R reset command 3 4 resetting the router 3 4 to 3 5 router resetting 3 4 to 3 5 ...

Page 91: ...ns xiii troubleshooting cables 3 8 contacting Cisco reseller 3 1 password recovery 3 2 using the OK LED 3 7 WAN interface cards 3 8 to 3 10 U unpacking the router 1 9 to 1 9 V VPN module installing C 6 to C 8 location on router C 7 W wall mounting 2 13 WAN interface cards description 1 10 installing 2 6 router slots 1 3 slot specifications A 1 supported cards 1 3 troubleshooting 3 8 to 3 10 warnin...

Page 92: ...Index IN 6 Cisco 1721 Router Hardware Installation Guide 78 13834 02 ...

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