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NeoGate TE200 

User Manual 

 

Version 17.17.0.43 

 
 
 
 
 
 
 
 
 

Yeastar Information Technology Co. Ltd 

Summary of Contents for Yeastar TE200

Page 1: ...NeoGate TE200 User Manual Version 17 17 0 43 Yeastar Information Technology Co Ltd ...

Page 2: ...etwork status 9 4 1 4 System info 10 4 2 REPORTS 10 4 2 1 Call logs 10 4 2 2 System logs 11 5 System 11 5 1 NETWORK PREFERENCES 12 5 1 1 LAN Settings 12 5 1 2 WAN Settings 13 5 1 3 DDNS settings 14 5 1 4 Static Route 14 5 2 FIREWALL SETTINGS 15 5 2 1 Firewall Rules 16 5 2 2 IP Blacklist 18 5 3 SYSTEM PREFERENCES 19 5 3 1 Password Settings 19 5 3 2 Date and Time 20 5 3 3 Backup and Restore 20 5 3 4...

Page 3: ...NeoGate TE200 User Manual 3 42 6 2 3 Trunk Group 35 6 2 4 General Preferences 36 6 3 ROUTES SETTINGS 36 6 3 1 Route List 37 6 3 2 Blacklist 40 7 Logout 40 8 Application 41 ...

Page 4: ... s designed to bridge the gap between E1 T1 J1 and VoIP networks Integrating TE200 into an existing network will allow inexpensive communication via SIP trunk Also it could connect VoIP systems with E1 T1 J1 service from legacy carriers 1 1 Features Trunk Support Call Routing Rules Automatic appending and stripping of digits to dialed numbers Caller ID name and number support FAX support Blacklist...

Page 5: ...t TE200 to factory defaults Power RUN Green shining Connected correct function Green flashing Device error No light Disconnected malfunction Green Light Indicates the server system is in working order E1 T1 E1 T1 interface Console Console interface RJ45 WAN WAN port 10 100 1000 Mbps LAN LAN port 10 100 1000 Mbps USB USB 2 0 interface ...

Page 6: ...ator A yellow LED indicates the port is in the connection process and a green LED indicates the port is properly connected 2 3 Supplying Power Please follow the steps below to connect the TE200 unit to a power outlet 1 Connect the small end of the power cable to the power input port on the TE200 back panel and plug the other end of the cable into a 100V 240V AC power outlet 2 Check the Power LED o...

Page 7: ...in the same local network with TE200 IP Address http 192 168 5 150 Username admin Password password In this example TE200 s IP address is 192 168 7 120 Figure 3 1 This is the welcome page of TE200 after login successfully Figure 3 2 4 Status Click to start to check the status of TE200 including the system s status and the detailed reports ...

Page 8: ...n 4 1 1 IP Trunk Status Figure 4 1 Trunks VoIP Trunk Status Comment Unregistered Trunk registration failed Registered Successful registration trunk is ready for use Request Sent Registering Waiting Waiting for authentication Service Provider Status Comment OK Successful registration trunk is ready for use Unreachable The trunk is unreachable Failed Trunk registration failed ...

Page 9: ...he channel is idle ready for use Answered The channel is busy in a call Accepted The channel has accepted the call but the phone does not accept the call i e the phone is ringing Dialing The channel is dialing out Offered The channel is accepting an incoming call Disconnected The channel is requesting to hang up but the line hasn t be released by the other end Blocked At least one end is being blo...

Page 10: ...e can check the call detailed log and system log which is used to debug the problem we meet 4 2 1 Call logs The call log captures all call details including call time caller number callee number call type call duration etc An administrator can search and filter call data by filter the call logs by call date caller callee trunk duration billing duration status or communication type ...

Page 11: ...nual 11 42 Figure 4 5 4 2 2 System logs You can download and delete the system logs of TE200 Figure 4 6 5 System Click to access In this page we can configure the network settings firewall rules and some system preferences ...

Page 12: ...e advanced way to access the device you can use the putty software to access the device In the SSH access you can do more advance setting and debug It s disabled by default Port the default is 8022 you can change it to another one Hostname Set the host name for TE200 IP Address Set the IP Address for TE200 It is recommended to configure a static IP address for TE200 Subnet Mask Set the subnet mask...

Page 13: ...default 2 WAN port cannot be used as a router to route the internet packages from WAN port to LAN port DHCP If your ISP says that you are connecting through DHCP or a dynamic IP address from your ISP perform these steps Step1 Select DHCP as the WAN Connection Type Step2 Click Save button to save the settings Step3 Reboot the device Step4 Check the WAN s Status Status Network Status Static IP Addre...

Page 14: ... WAN Connection Type Step2 Enter the User Name Step3 Enter the Password Step4 Click the Save button to save the settings Step5 Reboot the device Step6 Check the WAN s Status Status Network Status 5 1 3 DDNS settings DDNS Dynamic DNS is a method protocol network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to notif...

Page 15: ...o the destination network Metric The cost of a route is calculated by using what are called routing metric Routing metrics are assigned to routes by routing protocols to provide measurable statistic which can be used to judge how useful how low cost a route is Interface Define which internet port to go through 2 Static Route Rules You can add new static route rules here 5 2 Firewall Settings Firew...

Page 16: ... successfully Disable Ping Enable this item net ping from remote hosts will be dropped Drop All When you enable Drop All feature system will drop all packets or connection from other hosts if there are no other rules defined To avoid locking the devices at least one TCP accept common rule must be created for port used for SSH access port used for HTTP access and port used for CGI access 2 Common R...

Page 17: ... address for this rule The format of IP address is IP mask E g 192 168 5 100 255 255 255 255forIP 192 168 5 100 E g 216 207 245 47 255 255 255 255 for IP 216 207 245 47 E g 192 168 5 0 255 255 255 0 for IP from 192 168 5 0 to 192 168 5 255 MAC Address The format of MAC Address is XX XX XX XX XX XX X means 0 9 or A F in hex the A F are not case sensitive Note The MAC address of a remote device will...

Page 18: ...ate 10 minute means maximum 10 TCP connections to port 8022 can be handled per minute the eleventh connection will be refused directly 5 2 2 IP Blacklist You can set some packets accept speed rules here When an IP address which hasn t been accepted in common rules sends packets faster than the allowed speed it will be set as black IP address and blocked automatically Figure 5 8 1 Blacklist rules W...

Page 19: ...al to receive IP packets For example IP packets 90 time interval 60 means 90 IP packets are allowed in 60 seconds 2 IP blacklist The blocked IP address will display here you can edit or delete it as your wish 5 3 System Preferences 5 3 1 Password Settings We can change the password of account admin in this page but you need to input the old password before input a new one Figure 5 10 Enter Old Pas...

Page 20: ...Set the date and time for TE200 Figure 5 11 Time Zone You can choose your time zone here Daylight Saving Time Set the mode to Automatic or disabled Automatically Synchronize With an Internet Time Server Input the NTP server so that TE200 will update the time automatically Set Date Time Manually You can set the time to your local right time manually here 5 3 3 Backup and Restore We can backup up th...

Page 21: ...e click Upload a Backup then upload it from your local PC Figure 5 13 Note 1 Please make sure the file size must not be larger than 1 8MB 2 When you have updated the firmware version it s not recommended to restore using old package 5 3 4 Reset and Reboot Figure 5 14 Reboot System ...

Page 22: ...Enter your TFTP Server IP address and firmware file location then click start to update the firmware Note 1 If enabled Reset configuration to Factory Defaults the system will restore to factory default settings 2 When updating the firmware please don t turn off the power Or the system will get damaged 3 For more information about the steps to update the firmware please refer to this link http www ...

Page 23: ...NeoGate TE200 User Manual 23 42 Figure 6 1 On the digital trunk page click Edit on the selected trunk and modify its properties in the popup window Figure 6 2 1 General Settings Mode Type E1 T1 J1 ...

Page 24: ...protocol to build a network with two or more PBX of different vendors Switch Side User Network 3 PRI Advanced Option Enable Facility To enable transmission of facility based ISDN supplementary services such as caller name from CPE over facility Over Lap Dial Define whether TE200 can dial this switch using overlap digits If you need Direct Dial in DDI in German Durchwahl you should change this to y...

Page 25: ... the switch will play the indication tones to the caller Busy will now do same as setting PRI_CAUSE 17 and Hangup Remote Dialplan Called number type Remote Number Type Called number identification Location Dialplan Calling number type Location Number Type Calling number identification Screen Indicator SI The SI provides information on the source and the quality of the provided information Presenta...

Page 26: ...ere are Private calls coming in via this BRI trunk the Private Prefix you have set here will be added before the CID So you can know this is a Private call before you answer it Unknown Prefix When there are calls with unknown number coming via this BRI trunk the Unknown Prefix you set here will be shown as the caller ID 5 DOD Settings DOD Direct Outward Dialing means the caller ID displayed when d...

Page 27: ... trunk at their side using these information Figure 6 4 Trunk type Choose the type of trunk for example Account Name Input the name of this account trunk Account Design the account for other device to register to Password Design the password for other device to register to Caller ID Design the caller ID to dial out via this account ...

Page 28: ...P Service provider s hostname or IP address 5060 is the standard port number used by SIP protocol Don t change this part if it is not required Domain VoIP provider s server domain name Username User name of sip account which is used for sip trunk registration Authorization name Used for SIP authentication Leave this blank if not required Password Password of SIP account 3 Service provider This is ...

Page 29: ...er type Provider Name A unique label would help to you identify this trunk E g Provider2 Hostname IP Service provider s hostname or IP address Note 5060 is the standard port number used by SIP protocol Don t change this part if it is not required 6 2 2 SIP Settings Figure 6 7 ...

Page 30: ...scription Time Minimum duration in seconds of a SIP registration Default is 60seconds Default Incoming Outgoing Registration Time Default Incoming Outgoing Registration Time Default duration in seconds of incoming outgoing registration Register Attempts The number of SIP REGISTER messages to send to a SIP Registrar before giving up Default is 8 times Register Timeout Number of seconds to wait for ...

Page 31: ...to find out their public address the type of NAT they are behind and the internet side port associated by the NAT with a particular local port This information is used to set up UDP communication between the client and the VOIP provider and so establish a call External IP Address The IP address that will be associated with outbound SIP messages if the system is in a NAT environment External Host A...

Page 32: ...0 0 Zero conf local network Please refer to RFC1918 for more information NAT Mode Global NAT configuration for the system The options for this setting are as follows Yes Use NAT Ignore address information in the SIP SDP headers and reply to the sender s IP address port No Use NAT mode only according to RFC3581 Never Never attempt NAT mode or RFC3581 support Route Use NAT but do not include report ...

Page 33: ...VoIP call GSM is supported by many VoIP phones SPEEX Speex is an Open Source Free Software patent free audio compression format designed for speech The Speex Project aims to lower the barrier of entry for voice applications by providing a free alternative to expensive proprietary speech codecs Moreover Speex is well adapted to Internet applications and provides useful features that are not present...

Page 34: ...t QoS could provide priority to users by setting the value 5 Advanced Settings Figure 6 11 From Field Where to get the caller ID in sip packet To Field Where to get the DID in sip packet 180 Ringing It is set when the telecom provider needs Usually it is not needed Qualify Send check alive packets to the sip provider Remote Party ID Whether send Remote Party ID on SIP header Default no Allow Guest...

Page 35: ...n expires The max refresh interval Sesstion minse The min refresh interval which mustn t be less than 90s Sesstion refresher Choose sesstion refersher the default is Uas 6 2 3 Trunk Group Trunk group is a new feature that allowed adding some trunks into a group which we can use it in the routing rules Figure 6 12 Click Add New Trunk Group ...

Page 36: ... preferences of TE200 Figure 6 14 MAX call duration The absolute maximum amount of time permitted for a call A setting of 0 disables the timeout Default value is 6000s HTTP bind port Web Access Port Port to use for HTTP sessions Default 80 Note please reboot the system to take effect 6 3 Routes Settings There are two default routes to route the calls from E1 to SIP and SIP to E1 In this page we ca...

Page 37: ...t to check the details there are two modes for you 1 Simple mode Figure 6 16 Route name A name for this route Match incoming calls Choose the trunk or trunk group for the incoming calls Handle matched incoming calls choose the trunk or trunk group to route the incoming calls to ...

Page 38: ... for incoming calls X Any Digit from 0 9 Z Any Digit from 1 9 N Any Digit from 2 9 12345 9 Any digit in the brackets in this example 1 2 3 4 5 6 7 8 9 The Character will match any remaining digits For example 9011 will match any phone number that starts with 9011 excluding 9011 itself The will match none remaining digits and causes the matching process to complete as soon as it can be determined t...

Page 39: ...y Digit from 2 9 12345 9 Any digit in the brackets in this example 1 2 3 4 5 6 7 8 9 The character will match any remaining digits For example 9011 will match any phone number that starts with 9011 excluding 9011 itself The will match none remaining digits and causes the matching process to complete as soon as it can be determined that no other matches are possible Example 1 NXXXXXX will match any...

Page 40: ...all is listed in the number blacklist the caller will hear the following prompt The number you have dialed is not in service Please check the number and try again The system will then disconnect the call Figure 6 18 We can add a number with the type inbound outbound or both Figure 6 19 7 Logout Click to log out safely to the log in page ...

Page 41: ...NeoGate TE200 User Manual 41 42 8 Application Application 1 Figure 8 1 Application 2 Figure 8 2 Finish ...

Page 42: ...NeoGate TE200 User Manual 42 42 ...

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