Cincoze P1100 Series, User Manual

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P1100 Series | User Manual
6
CE
The product(s) described in this manual complies with all application European
Union (CE) directives if it has a CE marking. For computer systems to remain
CE compliant, only CE-compliant parts may be used. Maintaining CE
compliance also requires proper cable and cabling techniques.
Product Warranty Statement
Warranty
Cincoze products are warranted by Cincoze Co., Ltd. to be free from defect in materials and
workmanship for 2 years from the date of purchase by the original purchaser. During the
warranty period, we shall, at our option, either repair or replace any product that proves to be
defective under normal operation. Defects, malfunctions, or failures of the warranted product
caused by damage resulting from natural disasters (such as by lightening, flood, earthquake,
etc.), environmental and atmospheric disturbances, other external forces such as power line
disturbances, plugging the board in under power, or incorrect cabling, and damage caused
by misuse, abuse, and unauthorized alteration or repair, and the product in question is either
software, or an expendable item (such as a fuse, battery, etc.), are not warranted.
RMA
Before sending your product in, you will need to fill in Cincoze RMA Request Form and
obtain a RMA number from us. Our staff is available at any time to provide you with the most
friendly and immediate service.
◼
RMA Instruction
⚫
Customers must fill in Cincoze Return Merchandise Authorization (RMA)
Request Form and obtain a RMA number prior to returning a defective product
to Cincoze for service.
⚫
Customers must collect all the information about the problems encountered
and note anything abnormal and describe the problems on the “Cincoze
Service Form” for the RMA number apply process.
⚫
Charges may be incurred for certain repairs. Cincoze will charge for repairs to
products whose warranty period has expired. Cincoze will also charge for
repairs to products if the damage resulted from acts of God, environmental or
atmospheric disturbances, or other external forces through misuse, abuse, or
unauthorized alteration or repair. If charges will be incurred for a repair,
Cincoze lists all charges, and will wait for customer’s approval before
performing the repair.
⚫ Customers agree to ensure the product or assume the risk of loss or damage
during transit, to prepay shipping charges, and to use the original shipping
container or equivalent.
⚫ Customers can be sent back the faulty products with or without accessories