Similarly, if we (or our parent company) enter into a merger, acquisition, or sale of all
or a portion of our assets, subscribers’ personally identifiable information will, in most
instances, be transferred as part of the transaction.
The Cable Act also authorizes CBET to disclose limited personally identifiable information
to others including charities, marketing organizations, or other businesses for cable or non-
cable “mailing list” or other purposes. Any “mailing list” or related disclosure that we may
make is limited to disclosure of your name and address. Such information does not reveal
the extent of any viewing or use of cable or other services or the nature of any transaction
made over our cable system. However, before we make such mailing list information
available to others, CBET will provide you with notice and an opportunity to contact us to
prohibit or limit such disclosure.
When is CBET required to disclose personally identifiable information by law?
We make every reasonable effort to protect our subscriber’s privacy as described in this
notice. However, we may be required by law to disclose personally identifiable information
about a subscriber without his or her consent and without notice in order to comply with a
valid legal process such as a subpoena, court order, or search warrant.
The Cable Act may require that we disclose personally identifiable information to a third
party or governmental entity in response to a court order or other legal process. If a court
order is sought by a non-governmental entity, we are required to notify you of the court order
and your opportunity to appear in court and contest the order. If the court order or other
legal process is sought by a governmental entity, the Cable Act requires that we disclose the
information to the government unless the records sought involve your video programming
selections, in which case you will be given the opportunity to appear and contest any claims
made in support of the court order or legal process.
Can I limit or prohibit CBET’s use of my personally identifiable information?
You may contact CBET at the customer care number referenced on your bill to ask us to
put you on our “Do Not Call” or “Do Not Mail” lists so that you do not receive marketing or
promotional telephone calls or mail from us or our agents.
How does CBET protect personally identifiable information?
We follow industry-standard practices to take such actions as are necessary to prevent
unauthorized access to personally identifiable information by a person other than the
subscriber or us. However, we cannot guarantee that these practices will prevent every
unauthorized attempt to access, use, or disclose personally identifiable information.
How long does CBET maintain personally identifiable information?
CBET maintains personally identifiable information about you in our regular business
records while you are a subscriber to out cable or other services. We may also maintain
this information for a period of time after you are no longer a subscriber if it is necessary
for business, legal, or tax purposes. We will destroy the information if we have no pending
requests, orders, or court orders for access to this personally identifiable information, after
we determine that it is no longer necessary for the purposes for which it was collected and
in compliance with any local requirements.
III. CUSTOMER CHOICE AND ACCESS
Where and when can I see my personally identifiable information?
If you would like to see your personally identifiable information, please send us a written
request to the correspondence address listed in the “Contact Us” section of your bill. We
will be glad to arrange a convenient time and location during regular business hours for you
to see the information upon furnishing proper identification. You will only be permitted to
examine records that contain personally identifiable information about you and no one else.
If you believe any of your personally identifiable information is inaccurate, we will work with
you to ensure that the appropriate corrections are made. CBET reserves the right to charge
you for the cost of photocopying any documents that you request.
What can I do if I think my privacy rights have been violated?
CBET takes your privacy rights very seriously. If you believe that your privacy rights have
been violated, please contact us immediately. We will take immediate steps to address your
concerns. You may enforce the limitations imposed on us by the Cable Act through a civil
lawsuit seeking damages, attorney’s fees, and litigation costs. Other rights and remedies
may be available to you under federal or other applicable laws as well.
Does this notice apply to CBET’s Internet service or voice service?
If you are a subscriber to CBET’s ZoomTown service, a description of our privacy practices
may be found at http://www.cincinnatibell.com/customer_support/policies/zoomtown/.
If you are a subscriber to CBET’s voice service, our privacy practices are described in
CBET’s CPNI Policy for telecommunications services. That policy is available at https://
my.cincinnatibell.com/SelfCare/UI/Root/Unauthenticated/CPNI.aspx. CBET’s Do Not
Call Policy can be found at http://www.cincinnatibell.com/customer_support/policies/
do_not_call_policy/.
Will CBET notify me if it changes this notice?
As required by the Cable Act, we will provide you with a copy of our subscriber privacy notice
on an annual basis. We may modify this notice at any time. We will notify you of any material
changes through written, electronic, or other means as permitted by law. You may cancel
your service at any time if you do not agree to any change. By continuing to use the service
after a change is in effect, you accept the change and agree to abide by it.
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