Troubleshooting
Problem
Possible Cause
Solution
Extractor hood does
not function
No electrical supply
Check that plug is
connected and main
power switch is turned
on
Poor airflow
Grease filters clogged
with grease build-up
Clean the grease filters
and refit when dry
Charcoal filters clogged
with grease build-up
Replace charcoal filters
with new sets
Hood suction is not
effective
Inadequate ventilation
Ensure that the kitchen
is sufficiently ventilated
to allow entry of fresh air
Charcoal filters are not
installed
Install charcoal filters for
setting in recirculation
mode
Motor is running but
no airflow
Poor exhaust
Please contact
CIARRA
Customer Care Service
Whirring sound
Foreign object may be in
contact with fan blade
Please contact
CIARRA
Customer Care Service
Lights are not
working
Light bars are blown out
Replace the damaged
light
Light bar connection are
loose
Reset the connection
If problem persists after the above checks, please contact CIARRA Customer
Care Centre for assistance.
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