Fre
q
uentl
y
Asked
q
uestions
Specifications
Problems
Solu
ti
ons
Produ
ct
Model
RV-500
• Make sure
t
he ma
i
n Power Sw
it
ch
i
s
i
n
t
he ON
p
os
iti
on
Robo
t
canno
t
be
• Make sure
t
he ba
tt
er
y i
s
fu
ll
y
char
g
ed
a
cti
va
t
ed
• l
f y
ou still have
t
rouble,
t
urn off
t
he ma
i
n Power Sw
it
ch
In
p
u
t
19V = 0 6A
Ba
tt
er
y
Vol
t
a
g
e
DC 14
.4
V
and
t
hen
t
urn
it
back on
Power Consum
pti
on
28W
• Check
if
Robo
t i
s
t
ra
pp
ed or s
t
uck on an obs
t
ade
Robo
t
s
t
o
p
s work
i
n
g
• Check
if t
he ba
tt
er
y
level
i
s
t
oo low.
suddenl
y.
• l
f y
ou still have
t
rouble,
t
urn off
t
he ma
i
n Power Sw
it
ch,
Ba
tt
er
y
Type
DC 14
.4
V
Li一i
on 2600 mAh
Dus
t
Colle
ct
or Ca
p
ac
ity
0 55 L
wa
it fo
r 2 seconds, and
t
hen
t
urn
it
back on
Clean
i
n
g
T
i
me
Max 120 m
i
ns
• Make sure
t
he ma
i
n Power Sw
it
ch on
t
he bo
tt
om o
f
Robo
t
You can'
t
schedule
i
s
t
urned on
clean
i
n
g
• Make sure
t
he
ti
me,
ti
me o
f
da
y
(AM/PM), and
t
he
scheduled
ti
me have been se
t
corre
ct
l
y.
Char
gi
n
g
T
i
me
300 - 360 m
i
ns
• Check
if
Robo
t'
s
p
ower
i
s
t
oo low
t
o s
t
a
rt
clean
i
n
g
• Check
if
an
y
obstru
cti
ons are block
i
n
g t
he su
cti
on
i
nle
t
• Em
pty t
he Dus
t
B
i
n
Su
cti
on
p
ower
i
s weak
• Clean
t
he fil
t
ers w
it
h a vacuum cleaner or a clean
i
n
g
brush
• Check
if t
he fil
t
ers are we
t
due
t
o wa
t
er or other l
iq
u
i
d on
t
he floor. A
i
r-dr
y t
he fil
t
ers com
p
le
t
el
y
be
fo
re use
• Check
if t
he
i
nd
i
ca
t
or on
t
he Char
gi
n
g
Dock l
ig
h
t
s up I
f
no
t,
re
p
a
i
r or re
p
lace
t
he Char
gi
n
g
Dock
Robo
t
can'
t
be
• Dus
t
off
t
he char
gi
n
g
con
t
ac
t pi
ns w
it
h a dr
y
do
t
h
char
g
ed
• Check
if y
ou can hear a bee
p
when robo
t
re
t
urns
t
o
t
he
Char
gi
n
g
Dock, I
f
no
t,
re
p
a
i
r or re
p
lace
t
he Char
gi
n
g
Dock
• Remove ob
ject
s w
it
h
i
n 3
ft/
1 m
t
o
t
he le
ft
and r
ig
h
t
s
i
de
and w
it
h
i
n 6
ft/
2 m o
f t
he fron
t
o
f t
he Char
gi
n
g
Dock.
Robo
t
can'
t
re
t
urn
t
o
• When robo
t i
s
i
n
t
he v
i
c
i
n
ity
o
f t
he Char
gi
n
g
Dock,
it
t
he Char
gi
n
g
Dock
w
i
ll re
t
urn more
q
u
i
ckl
y.
However, if
t
he Char
gi
n
g
Dock
i
s loca
t
ed
fa
r awa
y,
Robo
t
w
i
ll need more
ti
me
t
o re
t
urn
Please be
p
a
ti
en
t
as
it
works
it
s wa
y
back
• Clean
t
he char
gi
n
g
con
t
ac
t pi
ns
The Ma
i
n brush
• Clean
t
he Ma
i
n Brush
doesn'
t
ro
t
a
t
e.
• Check
if t
he Ma
i
n Brush and brush
g
u ard have been
i
ns
t
alled
p
ro
p
erl
y.
Robo
t
movemen
t
s
• Clean
t
he sensors care
f
ull
y
w
it
h a dr
y
clo
t
h
or
t
ravel
p
a
t
h are
abnormal
• Res
t
ar
t
Robo
t
b
y t
urn
i
n
g t
he
p
ower sw
it
ch off and on
