Chronolife Smart Textile - User Guide ©2022 Chronolife S.A.S
30
I cannot scan the QR Code
There is not enough light
Try the scan again in a
better lit area
There is too much light
Try the scan again in a
less bright location
The QR Code is no longer
readable on the label
Change your shirt and
scan the new label,
contact the organization
that provided you with the
shirt
You have not authorized
the application to access
your camera
Go to the settings of your
smartphone and authorize
the use of the camera by
the application
I cannot connect the
smart shirt and the
smartphone or they
disconnect. (the data has
not been transmitted to the
smartphone)
The smart shirt has no
power
Charge the shirt for at
least 3 hours for a full
recharge
The Bluetooth®
connection has not been
established
Check that the Bluetooth®
function on your
smartphone is activated
and scan the label, if
necessary
No movement has been
detected
Activate the shirt by
shaking energetically the
electronic part and scan
the label if necessary
The shirt and the smart-
phone are too far away
from each other
Move closer to your smart
-
phone and scan the label
again if necessary
The shirt is not activated
Shake the bottom of the
shirt and scan the label if
needed
The application update
has not been correctly
installed
Re-install the application
The smart shirt does not
function
Contact the organiaztion
that provided you with the
shirt
