Color Force Compact User Manual
34
V1.8.1 December 2014
www.chroma-q.com
3.
Troubleshooting
Troubleshooting is a process of elimination. First, rule out the other field factors (i.e. bad connections, faulty cables and power
supplies). For technical support and/or parts, please contact your selling dealer or the offices listed in this manual.
Symptom
Possible Cause
Solution
Fixture does not respond to DMX
control.
PSU is set to wrong or different DMX
address.
Bad cable connection between DMX
control and PSU.
Bad cable connection between PSU and
Compact fixtures.
Bad in/through connection between
adjacent fixtures.
Fixture malfunction.
Check DMX address and Mode settings.
Check/replace DMX run from the
console to the PSU.
Check/replace extension cables
between adjacent fixtures.
Check/replace fixtures.
Noise from power supply unit.
Fan malfunction.
Fan speed addressing.
Check fan.
Check fan speed mode.
Low LED output from the fixture.
Internal temperature of the PSU unit is
over the limit.
Fans of the PSU unit are not working.
Fixture malfunction.
Check “Fan Speed” mode of the PSU
unit.
Check the fans of the PSU unit.
Check PSU unit for airflow - to and from
the internal fans.
Check PSU area ventilation.
Check/replace fixture unit.
