Christie Vive Audio SKA-3D, User Manual

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Christie Vive Audio SKA-3D User Manual 83
020-101056-02 Rev. 1 (10-2013)
Troubleshooting
This section provides information and procedures for resolving common issues with the SKA-3D. If
you cannot resolve an issue, contact a Christie representative. See the back cover of this document
for the contact information for your region.
Problem Resolution
Power is not available • Connect the SKA-3D power cord to an AC outlet.
• Turn the power switch on the back panel on.
• Verify that the front panel LCM displays the Status Screen.
Video does not work as expected • Verify that the SKA-3D is correctly connected to the video source.
• Wait 30 seconds for video to display after turning the SKA-3D power on.
• Check that the video source is connected to the video input that is currently
selected. Press Video Select on the front panel to select the video input.
Audio does not work as expected • Verify that the SKA-3D is correctly connected to the audio source.
• Slowly increase the volume by turning the main volume knob on the front
panel.
• Make sure that “MUTE” is not displayed in the LCM. If it is, press Mute on the
front panel.
• Check that the audio source is connected to the audio input that is currently
selected. Press Audio Select on the front panel to select the audio input.
Video artifacts, such as green
sparkles, appear on the screen • Verify that the video cable between the audio input source and the SKA-3D is
correctly connected. Make sure that all connections are secure.
• Make sure that none of the cables are damaged. Replace any damaged
cables.