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NOTICES

COPYRIGHT AND TRADEMARKS
Copyright 

©

 2020 Christie Digital Systems USA Inc. All rights reserved.

All brand names and product names are trademarks, registered trademarks or trade names of their respective holders.
GENERAL
Every effort has been made to ensure accuracy, however in some cases changes in the products or availability could occur which may not be reflected in this
document. Christie reserves the right to make changes to specifications at any time without notice. Performance specifications are typical, but may vary
depending on conditions beyond Christie's control such as maintenance of the product in proper working conditions. Performance specifications are based on
information available at the time of printing. Christie makes no warranty of any kind with regard to this material, including, but not limited to, implied
warranties of fitness for a particular purpose. Christie will not be liable for errors contained herein or for incidental or consequential damages in connection
with the performance or use of this material. Manufacturing facilities in Canada and China are ISO 9001 certified. Manufacturing facilities in Canada are also
ISO 14001 certified.
WARRANTY
Products are warranted under Christie’s standard limited warranty, the complete details of which are available by contacting your Christie dealer or Christie. In
addition to the other limitations that may be specified in Christie’s standard limited warranty and, to the extent relevant or applicable to your product, the
warranty does not cover:

a. Problems or damage occurring during shipment, in either direction.

b. Problems or damage caused by combination of a product with non-Christie equipment, such as distribution systems, cameras, DVD players, etc., or use

of a product with any non-Christie interface device.

c. Problems or damage caused by misuse, improper power source, accident, fire, flood, lightning, earthquake, or other natural disaster.

d. Problems or damage caused by improper installation/alignment, or by equipment modification, if by other than Christie service personnel or a Christie

authorized repair service provider.

e. Use of third party product enclosures for environmental protection during outside use must be approved by Christie.

f. Problems or damage caused by use of a product on a motion platform or other movable device where such product has not been designed, modified or

approved by Christie for such use.

g. Except where the product is designed for outdoor use, problems or damage caused by use of the product outdoors unless such product is protected from

precipitation or other adverse weather or environmental conditions and the ambient temperature is within the recommended ambient temperature set
forth in the specifications for such product.

h. Defects caused by normal wear and tear or otherwise due to normal aging of a product.

The warranty does not apply to any product where the serial number has been removed or obliterated. The warranty also does not apply to any product sold
by a reseller to an end user outside of the country where the reseller is located unless (i) Christie has an office in the country where the end user is located or
(ii) the required international warranty fee has been paid.
The warranty does not obligate Christie to provide any on site warranty service at the product site location.
PREVENTATIVE MAINTENANCE
Preventative maintenance is an important part of the continued and proper operation of your product. Failure to perform maintenance as required, and in
accordance with the maintenance schedule specified by Christie, will void the warranty.
REGULATORY
The product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference when the product is operated in a commercial environment. The product generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of the product in a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at the user’s own expense. Changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment
CAN ICES-3 (A) / NMB-3 (A)

 

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ENVIRONMENTAL
The product is designed and manufactured with high-quality materials and components that can be recycled and reused. This symbol 

 means that electrical

and electronic equipment, at their end-of-life, should be disposed of separately from regular waste. Please dispose of the product appropriately and according
to local regulations. In the European Union, there are separate collection systems for used electrical and electronic products. Please help us to conserve the
environment we live in!

Summary of Contents for Mirage 4K40-RGB

Page 1: ...Technical Reference 020 103239 01 4K40 RGB Troubleshooting...

Page 2: ...ed modified or approved by Christie for such use g Except where the product is designed for outdoor use problems or damage caused by use of the product outdoors unless such product is protected from p...

Page 3: ...greyed out 12 Color on the screen is not stable 12 Colors on the screen not accurate 13 Blemishes appearing on the screen 13 Projector brightness lower than expected 14 Projector noisier than expecte...

Page 4: ...short circuit current capacity that may cause severe burns and electrical arcing Related information Use this guide in conjunction with the 4K40 RGB Service User and Status System guides available on...

Page 5: ...rmatted using the FAT 32 file system 2 Select MENU Admin Interrogator 3 Select Run If on the projector the interrogator file is stored at the root directory on the USB flash drive If running 4K40 RGB...

Page 6: ...display panel Enter key Resolution 1 Check the breaker switch is on or the breaker is not damaged If the breaker switch is not on turn it on Check the line cord for damage and proper connection If the...

Page 7: ...wer is coming into the power supply Ensure a certified electrician checks the line voltage and supply from the wall Solid red Over Loaded A potential short in the output of the power supply occurred I...

Page 8: ...two LEDs should be blinking If not blinking ensure the harness J30 between the housekeeping board and card cage is properly seated and connected If the display panel is on it indicates a functioning c...

Page 9: ...roceed to step 3 Solid orange DC Output OK in remote control mode Check the communication CN2 harness into the power supply is fully seated and connected Slow blinking green Output Not Enabled There i...

Page 10: ...10 from the housekeeping board to the 48VDC LVPS Communications harness J112 from the housekeeping board to the 12 VDC LVPS Power harness J111 from the LCDD to the 48 VDC LVPS Power harness J113 from...

Page 11: ...ient temperature provides maximum power however any deviation from the optimal temperature can limit the power which is reflected on the red laser slider Some configurations may not reach 100 but the...

Page 12: ...t Output Settings functions when using LiteLOC refer to the RGB sliders greyed out on page 11 topic The color sensor board CSBD has not been calibrated for LiteLOC version 2 0 Resolution 1 Ensure Lite...

Page 13: ...correction modes were not selected to match the content playing on the screen The precise color chromaticity was either set up wrong or not enabled Resolution 1 Disable the existing color settings by...

Page 14: ...ave occurred due to an optical misalignment of the optical coupling mirror that shows up as a brightness drop on the screen If the DMDs overfill up to 10 loss of brightness can occur Resolution 1 Use...

Page 15: ...emperature When predicting watch for the following Too low the LiteLOC status item display a warning Too high available red laser power is limited Christie assumes the projector is operating in a high...

Page 16: ...ature sensors have not failed or been disconnected LOS Dewpoint Approaching Limit warning Received a LOS Dewpoint Approaching Limit warning during calibration Details The projector is reacting to humi...

Page 17: ...etected warning to focus on the HVCS or LVCS board affected at that slot Reconnect or replace the harnessing going to that board b If the warning persists swap in a different HVCS board and if the war...

Page 18: ...e install the top cover 8 Turn on the projector and look at the error messages displayed in the display panel If the Formatter Fault error stays with the initial board the issue is with the HIP board...

Page 19: ...ample the green board the issue is with the initial cable for example the red cable Replace the affected cable If the original Formatter Fault is still reported the issue is with the formatter board R...

Page 20: ...6877 8737 Africa ph 27 0 11 510 0094 Korea Seoul ph 82 2 702 1601 Japan Tokyo ph 81 3 3599 7481 India ph 91 080 6708 9999 Germany ph 49 0 221 99512 0 France ph 33 0 1 41 21 44 04 Russia ph 36 0 1 47 4...

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