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temperature is more than 15°C above ambient, the projector assumes the coolant is not flowing and
the laser is turned off. This may happen if one of the following occurs:
Possible causes include:

There is insufficient coolant volume in the liquid cooling system.

The light engine DMD waterblock temperature sensor or harness (J83) is damaged or
improperly connected.

The intake temperature sensor or harness (J82) is damaged or improperly connected.

A quick disconnect in the cooling loop for the light engine is disconnected or not fully
connected.

Resolution

1. Check the coolant reservoir to ensure the coolant is between the minimum and maximum fill

lines.

2. Check all quick connect fittings on the radiator, light engine, and the liquid cooling reservoir.

Disconnect fully and reconnect until a click is confirmed.

3. Check for any kinks or leaks in the system.
4. Check to make sure the two temperature sensors have not failed or been disconnected.

LOS Dewpoint - Approaching Limit warning

Received a LOS Dewpoint - Approaching Limit warning during calibration.

Details

The projector is reacting to humidity to prevent damage in the laser optical subsystem (LOS). Due to
the laser power eventually being reduced, the brightness and color may be impacted.

Resolution

1. Operate the projector in a less humid environment.
2. If a new setup, the humidity levels inside the LOS may need 24 hours to normalize with the

environment.
For example, if the projector came from a hot, humid environment (outdoors, shipment) and
then brought into a cold, dry operating environment.

3. Increase the Maximum Expected Ambient setting in the LiteLOC

 feature.

Received a LOS or laser driver board error

The projector displays a laser optical subsystem (LOS) or laser driver board error.

Details

Possible causes of a LOS or laser driver board error include:

4K40-RGB troubleshooting

4K40-RGB Technical Reference–Troubleshooting

16

020-103239-01 Rev. 1 (09-2020)

Copyright 

©

 2020 Christie Digital Systems USA, Inc. All rights reserved.

Summary of Contents for Mirage 4K40-RGB

Page 1: ...Technical Reference 020 103239 01 4K40 RGB Troubleshooting...

Page 2: ...ed modified or approved by Christie for such use g Except where the product is designed for outdoor use problems or damage caused by use of the product outdoors unless such product is protected from p...

Page 3: ...greyed out 12 Color on the screen is not stable 12 Colors on the screen not accurate 13 Blemishes appearing on the screen 13 Projector brightness lower than expected 14 Projector noisier than expecte...

Page 4: ...short circuit current capacity that may cause severe burns and electrical arcing Related information Use this guide in conjunction with the 4K40 RGB Service User and Status System guides available on...

Page 5: ...rmatted using the FAT 32 file system 2 Select MENU Admin Interrogator 3 Select Run If on the projector the interrogator file is stored at the root directory on the USB flash drive If running 4K40 RGB...

Page 6: ...display panel Enter key Resolution 1 Check the breaker switch is on or the breaker is not damaged If the breaker switch is not on turn it on Check the line cord for damage and proper connection If the...

Page 7: ...wer is coming into the power supply Ensure a certified electrician checks the line voltage and supply from the wall Solid red Over Loaded A potential short in the output of the power supply occurred I...

Page 8: ...two LEDs should be blinking If not blinking ensure the harness J30 between the housekeeping board and card cage is properly seated and connected If the display panel is on it indicates a functioning c...

Page 9: ...roceed to step 3 Solid orange DC Output OK in remote control mode Check the communication CN2 harness into the power supply is fully seated and connected Slow blinking green Output Not Enabled There i...

Page 10: ...10 from the housekeeping board to the 48VDC LVPS Communications harness J112 from the housekeeping board to the 12 VDC LVPS Power harness J111 from the LCDD to the 48 VDC LVPS Power harness J113 from...

Page 11: ...ient temperature provides maximum power however any deviation from the optimal temperature can limit the power which is reflected on the red laser slider Some configurations may not reach 100 but the...

Page 12: ...t Output Settings functions when using LiteLOC refer to the RGB sliders greyed out on page 11 topic The color sensor board CSBD has not been calibrated for LiteLOC version 2 0 Resolution 1 Ensure Lite...

Page 13: ...correction modes were not selected to match the content playing on the screen The precise color chromaticity was either set up wrong or not enabled Resolution 1 Disable the existing color settings by...

Page 14: ...ave occurred due to an optical misalignment of the optical coupling mirror that shows up as a brightness drop on the screen If the DMDs overfill up to 10 loss of brightness can occur Resolution 1 Use...

Page 15: ...emperature When predicting watch for the following Too low the LiteLOC status item display a warning Too high available red laser power is limited Christie assumes the projector is operating in a high...

Page 16: ...ature sensors have not failed or been disconnected LOS Dewpoint Approaching Limit warning Received a LOS Dewpoint Approaching Limit warning during calibration Details The projector is reacting to humi...

Page 17: ...etected warning to focus on the HVCS or LVCS board affected at that slot Reconnect or replace the harnessing going to that board b If the warning persists swap in a different HVCS board and if the war...

Page 18: ...e install the top cover 8 Turn on the projector and look at the error messages displayed in the display panel If the Formatter Fault error stays with the initial board the issue is with the HIP board...

Page 19: ...ample the green board the issue is with the initial cable for example the red cable Replace the affected cable If the original Formatter Fault is still reported the issue is with the formatter board R...

Page 20: ...6877 8737 Africa ph 27 0 11 510 0094 Korea Seoul ph 82 2 702 1601 Japan Tokyo ph 81 3 3599 7481 India ph 91 080 6708 9999 Germany ph 49 0 221 99512 0 France ph 33 0 1 41 21 44 04 Russia ph 36 0 1 47 4...

Page 21: ......

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