Whether you are heading to the shops, walking on the beach, or visiting friends,
GO has your safety covered every step of the way. GO is a wearable device for
summoning help any time, and from anywhere there is
3G cellular and GPS coverage.
A system check allows you to determine GO’s status for battery level, cellular
coverage, and when configured to do so, check that you can obtain a GPS
location and log the coordinates from your current location.
It is a good idea to check places that you commonly visit to ensure that the
cellular coverage is excellent or good if an alert for help is needed.
•
Press and hold one button on either side of GO. Please do not press both
buttons together, as this will send a request for help.
•
A chime will play and GO will illuminate blue to indicate you have activated
system check.
•
A voice message will play to inform you of GO’s battery status; “My battery
is…” (then one of the following) “Excellent”, “Good”, “Low battery; please
place me on the charger today,” or, “Critically low battery; please place me on
the charger immediately. An alert may fail.” This will also be accompanied by a
status light.
•
GO will then announce; “Checking cellular connection.” GO will check the
cellular coverage of your location and will then announce after a few seconds;
“The connection is” (then one of the following) “Excellent”, “Good”, “Poor”
or “Unavailable.”
Please Note: If GO indicates that cellular coverage is poor or unavailable,
and you send an alert for help from that location, it may not be successful.
•
Following successful cellular check, and if configured to do so, GO will check if
your GPS coordinates can be obtained.
•
GO will announce; “Finding your location.”
•
When successful, a voice message will announce; “Current location has been
sent.” If GPS is unavailable in your location, GO will announce; “Location check
unsuccessful.
If at any time you would like to cancel the system check, press and hold one of
the buttons on GO. A voice message will play and the light ring will flash red to
let you know that this function has been “cancelled.”
System Check
Standards
Pendant:
AS/CA S042.1:2015 (General).
AS/CA S042.4:2015.
AS/NZS 60950.1:2015.
AS/NZS CISPR 32:2015 (ITE, Class B).
AS/NZS 4268:2014 (869.2125MHz and 916.585MHz).
EN 62209-2 (Body SAR).
IP67.
PERS TSANZ compliant.
Important Notes
Charging GO:
The charging system is designed specifically for GO. Please do not change any parts
of the charging system and do not use the charger with any other devices.
Your GO device may not function, or may stop functioning during an alert for
help if it does not have sufficient battery level.
Testing:
To test GO to ensure it is functioning as expected, send an alert (as described in
‘Requesting Help’). When the operator calls, let the operator know that you are
testing.
Cellular, GPS and RF Limitations:
GO requires access to a 3G cellular network to communicate, and the availability of
the Global Positioning System (GPS) satellite network to determine its location.
GO may not function correctly, or at all, in any of the following situations:
• Your GO device will not be able to send an alert, or your location, if it is in an
area with no coverage from the 3G cellular network of the telecommunications
provider it has been set up with, or if there is a transmission failure.
• It will not work on any other cellular network.
• You cannot take GO overseas as it will not work in any other country.
• GPS technology can be affected by certain atmospheric conditions, radio
interference, buildings, or other forms of interference that can block GO
device’s connection to GPS satellites. Your location information may not be
available if the GPS satellites are unavailable, or the GPS signal is blocked.
• Location information will also not be able to be displayed to your provider if the
location mapping service used by your provider is unavailable.
• Communication between GO and a base unit may be affected by distance or
radio frequency interference.
Disclaimer:
To the maximum extent permitted by law, the manufacturer of GO will not be
liable or responsible to you for any damage, loss or injury, you may suffer or incur
in connection with any failure of your GO device due to incorrect usage, and usage
that is inconsistent with this guide, including a failure to follow the various warnings
set out in this guide.
If you have any questions about the functions of GO, please contact your
service provider for more information.
GO is designed to provide its voice messages only during day time hours, so that
you will not be disturbed at night. If you send an alert for help during the night,
GO will operate as per usual with the pre-alarm sequence and voice messages.
If the battery is detected as being low at night it will flash orange. It will not
vibrate or make any sounds.
If your GO beeps continually this indicates it is not functioning as expected,
please contact your provider immediately.
Voice Messages and Sounds
3
G
Wireless Charger:
AS/NZS CISPR 11:2011 (Group 1, Class B)
AS/NZS 60950.1:2015.
Qi Compliant.
Plug pack:
AS/NZS 60950.1:2011 Inc A1.
GO-1 complies with the following standards:
Excellent & Good
Poor
Unavailable
If you are going to be taking GO on an aircraft, you must enable Flight Mode
before takeoff. To enable Flight Mode, press and hold one button for 10 seconds,
until this voice message plays: “Flight Mode enabled. All functions suspended until
button press or placed on a charger.” To disable Flight Mode press a button on GO
(this will start a system check), or place GO on a charger. If you require help, press
and hold two buttons to send an emergency alert, this will override Flight Mode.
Lost Mode sends GPS coordinates to monitoring when no movement has been
detected over a period of time, so it can be found. If lost, contact your provider to
check where your GO is located.
Cleaning & Maintenance
• Your pendant can be cleaned with a damp cloth and a non-corrosive,
non-abrasive cleaner.
• Please do not stick objects into either the microphone hole or speaker hole.
• GO has a dust proof casing, is rated IP67 and is water resistant.
Flight Mode & Lost Mode
Voice Messages and Sounds
Oh, the places you will GO!
v2.2
