Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-5
Customer Assistance for Text Telephone (TTY)
Users ........................................................7-6
Customer Assistance Offices ............................7-6
GM Mobility Reimbursement Program ................7-7
Roadside Assistance Program ..........................7-7
Scheduling Service Appointments ....................7-10
Courtesy Transportation .................................7-10
Collision Damage Repair ................................7-11
Reporting Safety Defects ................................7-14
Reporting Safety Defects to the United
States Government ....................................7-14
Reporting Safety Defects to the Canadian
Government ..............................................7-15
Reporting Safety Defects to General Motors .....7-15
Service Publications Ordering Information .........7-15
Vehicle Data Recording and Privacy ................7-16
Event Data Recorders ...................................7-17
OnStar
®
......................................................7-18
Navigation System ........................................7-18
Radio Frequency
Identification (RFID) ...................................7-18
Section 7
Customer Assistance Information
7-1
Summary of Contents for 2009 Avalanche
Page 6: ... NOTES vi ...
Page 23: ...Put someone on it Get it up to speed Then stop the vehicle The rider does not stop 1 17 ...
Page 86: ... NOTES 1 80 ...
Page 183: ... NOTES 3 3 ...
Page 184: ...Instrument Panel Overview 3 4 ...
Page 380: ... NOTES 4 68 ...
Page 498: ... NOTES 5 118 ...
Page 514: ...Engine Drive Belt Routing 6 16 ...