
Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-3
Customer Assistance for Text
Telephone (TTY) Users ................................7-4
Customer Assistance Offices ............................7-4
GM Mobility Program for Persons
with Disabilities ...........................................7-5
Roadside Assistance Program ..........................7-6
Courtesy Transportation ...................................7-7
Vehicle Data Collection and Event
Data Records .............................................7-9
Reporting Safety Defects ................................7-10
Reporting Safety Defects to the United
States Government ....................................7-10
Reporting Safety Defects to the
Canadian Government ................................7-11
Reporting Safety Defects to General Motors .....7-11
Service Publications Ordering Information .........7-11
Section 7
Customer Assistance and Information
7-1
Summary of Contents for 2004 Impala
Page 5: ...These are some examples of vehicle symbols you may find on your vehicle v ...
Page 6: ... NOTES vi ...
Page 17: ...Put someone on it Get it up to speed Then stop the vehicle The rider doesn t stop 1 11 ...
Page 122: ... NOTES 2 54 ...
Page 125: ... NOTES 3 3 ...
Page 126: ...Instrument Panel Overview 3 4 ...
Page 276: ...When you open the hood on the 3800 V6 Code K engine you ll see the following 5 14 ...
Page 366: ... NOTES 5 104 ...
Page 380: ...Engine Drive Belt Routing 6 14 ...
Page 410: ... NOTES 16 ...