Data Logger Model DL913 & DL914
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7. MAINTENANCE
The device does not contain any parts that can be replaced by untrained or
unaccredited personnel. Any unauthorized work or part replacement with
equivalents may seriously compromise safety.
7.1 CLEANING
Before cleaning, disconnect all inputs to prevent possible electric shock.
The instrument should be cleaned periodically to keep the LCD clear and
prevent the buildup of dirt and grease around the instrument’s buttons.
Clean the body of the instrument with a damp and soapy cloth
Do not submerge the instrument in water
Do not use solvents
7.2 REPAIR AND CALIBRATION
To ensure that your instrument meets factory specifications, we recommend
that it be sent back to our factory Service Center at one-year intervals for
recalibration or as required by other standards or internal procedures.
For instrument repair and calibration:
You must contact our Service Center for a Customer Service Authorization
Number (CSA#). Send an email to
requesting a CSA#,
you will be provided a CSA Form and other required paperwork along with the
next steps to complete the request. Then return the instrument along with the
signed CSA Form. This will ensure that when your instrument arrives, it will be
tracked and processed promptly. Please write the CSA# on the outside of the
shipping container. If the instrument is returned for calibration, we need to know
if you want a standard calibration or a calibration traceable to N.I.S.T. (includes
calibration certificate plus recorded calibration data).
Ship To:
Chauvin Arnoux
®
, Inc. d.b.a. AEMC
®
Instruments
15 Faraday Drive ▪ Dover, NH 03820 USA
Phone: (800) 945-2362 (Ext. 360) / (603) 749-6434 (Ext. 360)
Fax: (603) 742-2346 or (603) 749-6309
(Or contact your authorized distributor.)
Contact us for the costs for repair, standard calibration, and calibration traceable
to N.I.S.T.
NOTE: You must obtain a CSA# before returning any instrument
.
