Chauvet ORB, User Manual

Page: 12 / 17

Page 12 of 17
Orb™ User Manual (Rev. 01a)
General Troubleshooting
Symptom Possible Cause Possible Action
Circuit breaker
or fuse keeps
blowing

Excessive load on the circuit

Make sure that the total load
does not exceed 80% of the
breaker or fuse nominal current

Short circuit along the power
lines

Check the power lines and
power cords
Product does not
power up

No energy on power outlet

Check power outlet

Change to another outlet

Loose or damaged power cord

Check the power cord

Blown fuse

Replace blown fuse with a good
one of the same type and rating

Internal problem

Send product for repair
Fixture does not
respond to DMX

Wrong starting address on the
fixture

Set the correct starting address
on the fixture

Use the right fader(s) on the
controller

Wrong polarity setting on the
DMX controller

Change the signal polarity on
the controller

Loose or damaged DMX cable

Check the DMX cable before
the faulty unit

Internal problem

Send product for repair
Intermittent DMX
Problems

Signal cables are not DMX
compatible

Replace non DMX cables with
true DMX cables

Interference with AC or radio
signals

Keep DMX cables away from
AC wires or radio equipment

DMX cable too long

Install an optically coupled DMX
amplifier right before the fixture
with intermittent problems

Too many fixtures connected

Install an optically coupled DMX
amplifier after unit #32

Terminator not connected

Install a terminator, as indicated
in the
“DMX Primer” section.
If you still experience problems after trying the above solutions, contact
CHAUVET® Technical Support.