DIAMONDstrip™ User Manual
15
1/26/2010 2:56 PM
General Troubleshooting
Symptom
Solution(s)
Auto shut off
Check fan thermal switch reset
Breaker/Fuse keeps
blowing
Check total load placed on device
Device has no power
Check for power on Mains.
Check
device’s fuse. (internal and/or external)
Fixture is not
responding
Check DMX settings for correct addressing
Check DMX cables
Check polarity switch settings
Fixture is on but there
is no movement to the
audio
Make sure you have the correct audio mode on
Adjust sound sensitivity knob
Light will not come on
after power failure
Some discharge lamps require a cooling off period
before the electronics in the fixture can kick start it
again, wait 5 to 10 minutes before powering up
Loss of signal
Use only DMX cables
Install terminator
Note: Keep DMX cables separated from power
cables or black lights.
No light output
Check fuse
Call service technician
If you still have a problem after trying the above solutions, please contact CHAUVET Technical Support
at the location below.
Contact Us
W o r l d W i d e
General Information
CHAUVET
3000 North 29
th
Court
Hollywood, FL 33020
voice:
954.929.1115
fax:
954.929.5560
toll free: 800.762.1084
Technical Support
CHAUVET
3000 North 29
th
Court
Hollywood, FL 33020
voice:
954.929.1115
(Press 4)
fax:
954.929.5560
(Attention: Service)
World Wide Web
www.chauvetlighting.com
