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Additional information
•
Pen vibrates, light flashes red and nothing appears on the phone
The Chatpen cannot connect to the Bluetooth device. The cause
can be one of the following:
- The paired phone is not turned on. Turn it on and tick
again.
- The Bluetooth function on the phone is not activated. Activate
the Bluetooth function (see your phone user’s guide for
instructions)
and tick
again.
- There is a problem with the connection. Switch the phone off/on,
reset the pen and tick
again
.
- You are too far from the Bluetooth device. Make sure you are
within a few metres, and tick
again.
Miscellaneous
•
Light not lit when cap is off
The battery is discharged. Charge the battery (see page 15). If you
have charged the battery for at least 15 minutes and the light is still
not lit, reset the Chatpen (see page 17).
•
Light not lit when charger is attached
The charger is not properly attached. Make sure the charger
plug is fully inserted in the charging connector on the Chatpen,
and connected to the mains.
•
Light flashes green
The Chatpen battery is low. Recharge the Chatpen.
•
Chatpen vibrates and light is red when not writing
There is an error in the Chatpen. Restart the Chatpen (put on the
cap and take it off again). If this does not help, reset the Chatpen.
See “Resetting your Chatpen” on page 17. If none of this helps,
contact your retailer.
•
The received message has words linked together with lines
The pressure sensor behind the ink cartridge has got stuck. Take
out the ink cartridge and replace it with a new one. See “Changing
ink cartridges” on page 16.
•
The received message seems to be a fusion of several pages
You have not ticked
before starting to write. See “Using
notepads and the Chatpen memory” on page 10.
