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Troubleshooting

3

Intercom does not function. 

Check batteries in intercom. If using an AC Adapter 
ensure that it is plugged in.
Ensure intercom is connected to a network. 
See Programming Intercom.
Ensure that intercoms are on the same channel. See 
Operation & Features.

Intercom is not getting expected transmission 
range.

Keep antenna vertical. Keep intercom away from 
trees, metal objects and electrical wiring. Cell phones, 
cordless phones, or other radio devices may also 
limit range.

Intercom beeps every ten minutes.

The battery is low in the intercom. Replace with AA 
Alkaline batteries or operate it with AC Adapter (not 
provided). A 9-12 volt, 500mA AC Adapter may be 
used (center positive polarity on the round plug).

Need to clear intercom’s memory.

Press and hold Learn button, an initial beep will be 
heard. Continue to hold until a second beep is heard 
(about 15 seconds). Ensure other intercoms are not 
activated during this time. Intercoms in the network that 
are on will signal during the clearing process. Once 
memory is clear the intercom can be programmed to a 
new network.

Static and feedback is heard in intercom.

The intercoms are too close to each other. A cordless 
phone, cell phone, or other radio devices can also 
cause static.

Intercom is sending audio while no buttons are 
pressed.

The sending intercom is set to Monitoring Mode or Voice 
Activation Mode and will activate when sound is heard. 
It can be taken out of Monitoring Mode by pressing the 
Talk button. It can be taken out of Voice Activation Mode 
by setting Dipswitch #1 to DOWN position.
See Operation & Features.

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