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5

OPERATOR IS DEAD

When power is supplied to
the control board, no LED
turns ON.

OPERATOR DOES NOT RUN

Unit does not respond to a
Radio command.

OPERATOR DOES NOT RUN

Unit does not respond to
SBC command.

MOTOR DOES NOT RUN

Relays ‘click’ when Radio
or SBC signal is given, but
the operator does not
move.

GATE STOPS AND
REVERSES RIGHT AFTER
IT STARTS MOVING

GATE STOPS RUNNING
RIGHT AFTER IT STARTS
MOVING (BATTERY RUN)

GATE OPENS BUT DOES
NOT CLOSE

1) Battery fuse is blown.

Replace battery fuse. Use only 20A, ATC style fuse.

2) Battery or Run Transformer

Check battery and transformer connections.

connection is loose.

3) Dead battery.

Measure voltage across battery > 23V.

4) Bad control board.

Replace control board.

1) Low battery.

Measure voltage across battery > 23V.

2) Radio (remote) not programmed.

See Programming Remote section for programming instructions.

3) STOP button connection loose. 

Check STOP button connections (STOP and COM) to make sure they 

STOP LED is OFF.

are secure.

4) There is an obstruction blocking 

Check gate area to ensure photoelectric eyes are not blocked.

photoelectric eyes in direction
of movement.

5) Safety edge is damaged or on an 

Check gate area to ensure safety edge is not resting on an obstruction. 

obstruction.

Check safety edge wiring and connections.

6) Interrupt loop is obstructed.

Check gate area to ensure path is unobstructed.

7) Bad control board.

Replace control board.

8) Motor fuse is blown.

Replace motor fuse. Use only 15A, ATC style fuse.

1) Low battery.

Measure voltage across battery >23V.

2) SBC button connection loose.

Check SBC and COM connections to ensure they are secure.

3) STOP button connection loose. 

Check STOP button connections (STOP and COM) to make sure they 

STOP LED is OFF.

are secure.

4) Obstruction is blocking the photoelectric

Check gate area to ensure photoelectric eyes are not  blocked.

eyes in the direction of movement.

5) The safety edge is damaged

Check gate area to ensure safety edge is not resting on an obstruction.

or on an obstruction.

Check safety edge wiring and connections.

6) Interrupt loop is obstructed.

Check gate area to ensure path is unobstructed.

7) Bad control board.

Replace control board.

8) Motor fuse is blown.

Replace motor fuse. Use only 15A, ATC style fuse.

1) Bad motor.

Replace motor.

2) Cable wiring between control and 

Replace control board.

operator arm disconnected or loose.

3) Bad control board.

Replace control board.

4) Batteries not connected.

Connect batteries.

1) A fault has occurred.

Check gate for obstructions.

2) Force set too low.

Adjust FORCE setting until gate completes a full open/close cycle
without reversing. The force setting may need to be adjusted in cold
weather, as the gate will not move as freely.

1) Battery voltage low or near low 

Charge batteries. If problem persists, they may be near the end of their

voltage cut-off.

life. Replace batteries. 

NOTE: 

Replace both batteries at the same time.

Use only Chamberlain part #K74-30762 for replacement batteries.

2) A fault has occurred.

Check gate for obstructions.

1) An input is continuously activated.

Verify that all inputs are functioning properly.

2) Entry system output is connected to 

Verify Entry system connections and operation.

the Open input, and is “stuck” opening.

FAULT

POSSIBLE CAUSE

FIX

T R O U B L E S H O O T I N G

Summary of Contents for LiftMaster K001A6039

Page 1: ... going to the antenna at the board F connector Figure 2 4 Remove all quick connect terminals in use to the logic board Figure 2 Wiring terminals Motor connectors Alarms Reset terminals NOTE Remember location of all wire connections for reinstallation 5 Disconnect the earth ground wire from the board connector J4 6 Remove the screws 4 that fasten the control board to the mounting bracket and remove...

Page 2: ...onnect the earth ground wire to the board connector J4 5 Reconnect the coaxial cable to the board F connector B 6 Reconnect all quick connect terminals A to the logic board Wiring terminals Motor connectors Alarms Reset terminals NOTE The quick connect terminals blue connectors that have wires attached from the previous board can be reused 7 Clear electrical box of all debris and tools COMPLETE TH...

Page 3: ...1 Turn Bi Part switch to desired setting Set to Off for single gate applications 2 Press the LEARN LIMITS button 3 The SET OPEN LIMIT LED will blink 4 Use the Gate 1 buttons to move Gate 1 to the desired open position Repeat if Gate 2 is present using Gate 2 buttons 5 Press the LEARN LIMITS button to set the Open Limit for gate s 6 The SET OPEN LIMIT LED will turn off The SET CLOSE LIMIT LED will ...

Page 4: ...products COMPATIBLE REMOTES 315MHz Passport Remote Security Remotes CPT13 370LM CPT23 371LM CPT33 372LM Security Keypad 373LM 376LM 374LM R1 LEARN XMITTER 2 LiftMaster L1 R1 R2 Z1 K5 Ø14GPØ89ØE Ø14LGØ89ØE Ø14SKØ89ØE K6 K2 F3 10A 32V D1Ø P1 P2 J1 J19 S1 Q9 K1 Z12 MAGLOCK ALARM GATE 1 C C NC NO NO GRN WHT YEL BLU RED BRN SET OPEN LIMIT SET CLOSE LIMIT LEARN LIMITS DIAGNOSTIC GATE 1 SAVE MAGLOCK MODE...

Page 5: ...tton connection loose Check SBC and COM connections to ensure they are secure 3 STOP button connection loose Check STOP button connections STOP and COM to make sure they STOP LED is OFF are secure 4 Obstruction is blocking the photoelectric Check gate area to ensure photoelectric eyes are not blocked eyes in the direction of movement 5 The safety edge is damaged Check gate area to ensure safety ed...

Page 6: ...t If it is not replace contact with a constant contact switch 1 Bad loop sensor or loop detector Replace loop sensor or loop detector 2 Bad connection between loop sensor Check connections to make sure they are secure loop detector and the control board 1 Bad loop sensor or detector Replace loop sensor or loop detector 2 Bad connection between the loop Check connections to make sure they are secur...

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