Chamberlain APEX Access Device Installation And Operation Manual Download Page 11

34

SYSTEM MAINTENANCE 

The APEX Access Device requires minimal maintenance. However, as 

with any electronic or mechanical device that is used regularly, a small 

amount of maintenance done on a regular basis will extend the life of the 

product. 

Periodic Visual Inspection 

The APEX device should be inspected monthly. When performing the 

visual inspection, look for the following items:

Damage caused by contact with vehicles, vandalism, etc.

• 

Damage caused by water, rain, salt spray, etc.

• 

Breaks or cracks in the sealant where the APEX mounts to the 

• 

gooseneck stand or wall

Periodic Cleaning 

The APEX should be cleaned at least twice a year. More frequent cleaning 

may be required in harsh environments.

Cleaning the Housing and Touchpad

Inspect and clean the housing and touchpad at least once a year. To clean 

the housing, spray the unit with a mild household cleaner and wipe with 

a soft cloth. Do not use harsh chemicals, abrasives, or petroleum-based 

products as they can damage the 

fi

 nish on the housing. Do not immerse the 

device in water or use a pressure washer. A small, soft brush (a toothbrush 

works well) can be used to clean between the keys on the touchpad.
Remove the APEX from the housing to inspect and clean the inside of the 

unit. When inspecting the inside of the housing and the APEX, look for the 

following items:

Dirt or dust that has collected on the inside of the housing and the 

• 

circuit board
Signs of water damage or corrosion caused by prolonged contact to 

• 

water
Insects or insect droppings

• 

Wipe out the inside of the housing with a soft cloth to remove any debris 

that has collected. Do not use cleaners of any kind, including water, to clean 

inside the housing or on the circuit boards. A small can of compressed air 

can be used to remove insects and dust from the circuit board.

Cleaning the Magnetic Stripe Reader

The APEX is shipped with a cleaning card for the magnetic stripe reader (if 

installed). The cleaning card is a small plastic card with a special cleaning 

surface on one side that has been saturated with a cleaning solution. To 

clean the reader, swipe the cleaning card several times through the slot 

in the reader. Once the card has been used, it should be disposed of. 

Additional cards can be ordered from Chamberlain Access Solutions. It is 

advisable to keep a supply of cards on hand.

7

Mounting Access Devices

The proper mounting height for the APEX varies with the application. 

There are several options for mounting access devices: surface mount, 

fl

 ush mount, box mount, and wall mount. These can be attached to a wall 

or installed at an entrance using a gooseneck or bollard.
Once it has been determined where to install the keypad, the location and 

purpose of the device should be noted on a site security wiring plan that is 

kept in a safe location for future maintenance and service purposes. 

Surface Mount

Surface mounting of keypads is 

generally used in conjunction with door 

strikes and elevators. Mounting height 

is generally 48” – 58” from the 

fi

 nished 

fl

 oor to the center of the ‘5’ button on 

the touchpad. The actual location of the 

wall-mounted APEX may be affected by 

local building codes.
The type of fasteners required will 

depend on the material used to 

construct the wall. If the APEX is 

installed on an exterior wall, make sure 

the contact point between the housing 

and the wall is sealed with some form 

of silicone sealant rated for outdoor use 

to prevent moisture and insects from 

getting into the housing. 

Flush Mount

fl

 ush mount box allows the keypad to 

be set into hollow walls and is generally 

used in interior installations. The 

fl

 ush 

mount box must be ordered separately. 

Mounting height is generally 48” – 58” 

from the 

fi

 nished 

fl

 oor to the center of 

the ‘5’ button on the touchpad. If the 

fl

 ush mount kit must be used outdoors, 

a gasket is required for the face plate. 

Refer to Figure 8 for the mounting 

details of the 

fl

 ush mount adapter. The 

actual placement of the APEX device 

and the wiring methods to it may be 

affected by local building codes.
An elevator 

fl

 ush mount is available 

that is made of brushed stainless steel 

for mounting inside elevator cars. This 

model does not include an intercom. 

Figure 7

Figure 6

Summary of Contents for APEX Access Device

Page 1: ...For Technical Support Please Call 1 888 528 7826 www chamberlainaccess com APEX Access Device Installation and Operation Manual...

Page 2: ...is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the...

Page 3: ...disrupt the operation of the system or may be interfered with by the system ChamberlainAccess Solutions assumes no liability for any problems caused by interference It is the sole responsibility of t...

Page 4: ...able to anyone for any consequential or incidental damages for breech of this warranty or any other warranties This warranty will not be modified or varied Chamberlain Access Solutions does not author...

Page 5: ...1 Testing the Keypad 19 Operation 20 Input Output Descriptions 20 Relay Outputs 20 Dry Contact Inputs 21 Using Extended Door Controls 22 APEX Access Device Setup Function 23 Setup Parameters Functions...

Page 6: ...cannot exceed 100 and must be noncondensing 39 Test multiple devices or entire site Generally multiple problems are a sign of problems in the wiring either from bad splices pinched or nicked wires ra...

Page 7: ...f customers and then remove the device in question Switch the device with another similar device that has been proven to be working For example if the entrance keypad isn t working but the exit one is...

Page 8: ...ADA web site or call the information line listed above Provide adequate well lit signs written picture and Braille Design hallways with adequate room for wheelchairs Provide adequate access to all key...

Page 9: ...APEX and running the system setup report on the controller If the system setup report shows the remote number address assigned to the APEX as being ON LINE with the APEX disconnected then another dev...

Page 10: ...as there been any new construction This includes any changes to the site adding units reconfiguring units changing or adding video surveillance components changing any electrical wiring roofing change...

Page 11: ...surface on one side that has been saturated with a cleaning solution To clean the reader swipe the cleaning card several times through the slot in the reader Once the card has been used it should be...

Page 12: ...s from the finished floor for walk up keypads and 45 inches from the finished driveway for standard vehicle access Figure 8 Figure 9 33 When the customer s code has expired W E R E S O R R Y T H E C O...

Page 13: ...E N T L Y C L O S E D When the customer is not authorized to enter an area W E R E S O R R Y Y O U A R E N O T A L L O W E D I N T O T H I S A R E A 9 Gooseneck Stand Mount A gooseneck is commonly us...

Page 14: ...owing entrance These checks are used to prevent unauthorized access attempts When a customer uses an access code the checks are performed as soon as the code is entered If the customer uses a card the...

Page 15: ...n error on the card the following message will be displayed W E R E S O R R Y P L E A S E T R Y Y O U R C A R D A G A I N Once the card is read the APEX will go through the security checks described i...

Page 16: ...and no other functions have been selected The display will switch between the messages approximately once every 5 seconds The two standard messages are the date and time message and the Welcome to me...

Page 17: ...hen exiting from setup mode Pressing the key will return the device to normal operation If no key is pressed the device will return to normal operation after a few seconds and all information will be...

Page 18: ...maximum number of attempts within a one minute period before the APEX will prevent further code entry If the number is set to three then after three successive attempts with invalid codes the user wil...

Page 19: ...the time of day on Sunday that Relay 2 will activate E n t e r S U N D A Y C L O S E T i m e P R E S S W H E N D O N E Sets the time of day on Sunday that Relay 2 will deactivate E n t e r H O L I D A...

Page 20: ...ctory default of 12 Hour R e l a y 2 F u n c t i o n A U X O U T P U T P r e s s t o C h a n g e P R E S S W H E N D O N E Controls the function of Relay 2 Options are ALARM OUTPUT HOLD OPEN BY TIME S...

Page 21: ...d when an access is attempted A valid access will cause the buzzer to sound one long beep All other attempts will cause the buzzer to sound four short beeps Factory default is YES on S o u n d B u z z...

Page 22: ...e Factory Defaults Select Yes to restore all default factory settings including the site name and password Press the key to advance through each setup parameter A parameter is automatically saved when...

Page 23: ...door is opened by the controller or by the RTE device Relay 2 will activate to turn on the door holder and hold the door open To use a door holder Relay 2 must be set for DIFFERENT HOLD TIME in the AP...

Page 24: ...uration select the HOLD OPEN BY TIME option then set the hours for Relay 2 to Active Every day of the week can have different open and close hours In addition holiday hours can be set and the next hol...

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