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model no. 399-0992-0 | contact us 1-844-428-7277
SYMPTOM
CAUSE
SOLUTION
Motor will not start.
On/Off switch is in the OFF (O) position.
Turn switch to the ON ( | ) position.
Power cord is not plugged in.
Plug in power cord.
Extension cord is too long. Extension
cord is not proper gauge.
Extension cord is damaged.
Replace extension cord with either a 25’
(7.6 m) 14/2 gauge cord or a 50’ (15 m) 14/2
gauge cord.
Electrical outlet does not supply
adequate power.
Try a different outlet.
Unit does not reach
high pressure.
Diameter of garden hose is too small.
Replace with a 1” (25 mm) or 5/8” (16 mm)
garden hose.
Water supply is restricted.
Check garden hose for kinks, leaks and
blockage.
Not enough water supply.
Open water source fully.
Water inlet filter is clogged.
Remove filter and rinse in warm water.
Pump is sucking air.
Check that hoses and fittings are airtight.
Turn OFF machine, and purge pump by
squeezing trigger gun until a steady flow of
water emerges through the nozzle.
Output pressure varies high
and low.
Not enough inlet water supply.
Turn water on fully. Check garden hose for
kinks, leaks or blockage.
Pump is sucking air.
Check that hoses and fittings are airtight.
Turn OFF machine, and purge
pump by squeezing trigger gun until a
steady flow of water emerges through
the nozzle.
Water inlet filter is clogged.
Remove filter and rinse with warm water.
TROUBLESHOO
TING
Disconnect the machine from the power source before making any repairs.
VE17-Certified-Pressure-Washer-EN.indd 18
2019-01-18 10:17 AM
