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USER GUIDE

BUSINESS TELEPHONES

M5208
M5209
M5216
M5312
M5316

CENTREX

o

RECEIVING A CALL ON YOUR PRIME LINE

Set rings & line indicator flashes.

Lift handset to answer.

o

RECEIVING A CALL ON ANOTHER LINE

Set rings & line indicator flashes.

Press line key.

Lift handset to answer.

o

PLACING A CALL WITH HANDSET ON-HOOK

Select a free line.

Dial tone is heard through speaker.

Dial number.

When ringing starts, lift handset.

NOTE 1: 

If called number is busy, press 

RING AGAIN

and 

RLS

or 

RLS

.

o

PLACING A CALL WITH HANDSET OFF-HOOK

From Your Prime Line

•  

Lift handset and dial number.

From Another Line

•  

Press a free line key.

•  

Lift handset and dial number.

o

VOLUME CONTROL

Eight volume levels are available.

Volume can be adjusted only when tones are
heard through the speaker.

VOL UP

or 

VOL DOWN

keys increase or decrease

volume by one level each time key is pressed.

When desired volume level is reached, press 

VOL

UP

and 

VOL DOWN

keys simultaneously to lock

volume level.

o

CALLING AN OUTSIDE NUMBER

Select a free line.

Dial the outside access code + telephone number.

o

LAST NUMBER REDIAL

This feature automatically dials the last number you
had manually dialed from your phone.

Select a free line.

Press the 

#

key twice.

o

TRANSFER

Allows you to transfer an active call to another
party.

Call on line.

Press 

TRANSFER

or 

CONFERENCE.

Dial number (see Note 2).

Announce call.

Press 

TRANSFER

or 

CONFERENCE.

Replace handset or press 

RLS.

o

CONFERENCE

Allows you to establish a call with 2 (or 5 if allowed)
other parties. They can be internal and/or external
parties.

First party on line.

Press 

CONFERENCE

.

Dial number (see Note 2).

Announce conference.

Press 

CONFERENCE

.

Repeat steps for each additional person to be
added.

o

CONSULT PRIVATELY

While active on one call, you can call another party,
talk privately, and then return to your original
party.

Call on line.

Press 

TRANSFER

or 

CONFERENCE

.

Dial number (see Note 2).

Consult privately.

Press flashing line key to return to original party.

NOTE 2:

If no answer, busy, or misdial, press 

RLS

and

the flashing line key to return to original party.

o

HOLD/AUTOMATIC HOLD

Allows you to put an active call on “hold” manually
or automatically. The line will appear busy to other
callers. Held party hears music if your company
provides it.

To Hold A Call Manually

•  

Press 

HOLD

. Line indicator flashes.

•  

To return to the call, press the flashing line key.

To Hold A Call Automatically in Order to Place
Another Call

•  

Select a free line (existing call is automatically
put on hold).

•  

Dial number.

•  

When second call is completed, press 

RLS

and

the flashing line key to return to the held party.

To Hold A Call Automatically in Order to
Receive Another Call

•  

Press the flashing line key (existing call is
automatically put on hold).

•  

You are connected with the new call.

•  

When second call is completed, press 

RLS

and

the flashing line key to return to the held party.

o

AUTO DIAL

Allows you to program one frequently called
number per one 

AUTO DIAL

key on your set for

future one-button dialing. 

To Program

•  

Do not lift handset (no dial tone).

•  

Press 

AUTO DIAL

(indicator flashes).

•  

Dial number (including access code if outside).

•  

Press 

AUTO DIAL

(indicator goes out).

To Use

•  

Select a free line.

•  

Press 

AUTO DIAL

.

o

CALL FORWARD NO ANSWER – PREASSIGNED

If you do not answer your line within a specified
time, the call will forward to a predetermined
destination. Applicable to internal and/or external
calls. This is programmed by MTS.

o

CALL FORWARD BUSY – PREASSIGNED

If your line is busy, incoming calls will forward to a
predetermined destination. Applicable to internal
and/or external calls. This is programmed by MTS.

o

CALL FORWARD

Allows you to re-route your calls to another internal
or external telephone number. 

CALL FWD

will

override any Preassigned Call Forward No Answer
and/or Busy that is programmed on your line.

To Activate Call Forward

•  

Do not lift handset (no dial tone).

•  

Press 

CALL FWD

(indicator flashes).

•  

Dial number (including access code if outside).

•  

Press 

CALL FWD

(indicator solidly lit).

To Cancel Call Forward

•  

Do not lift handset (no dial tone).

•  

Press 

CALL FWD

(indicator goes out).

To Re-activate Call Forward to Same Number

•  

Press 

CALL FWD

twice.

NOTE 3:  

To verify Call Forward, call your own number

and it will ring the number designated.

NOTE 4:  

While 

CALL FWD

is active, your line is

available for placing calls.

mts.ca

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