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Centralion 1000VA 1500VA, User Manual

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Centralion 1000VA 1500VA User Manual Download Page 36

 

36 

8.  TROUBLE SHOOTING 

 

Audible Alarm Trouble Shooting: 

 

Problem Cause 

Solution 

Sounding every 4 
seconds 

The UPS is on battery   

Check the input voltage 

Sounding every 
second 

The battery is running low 

Save your work and turn 
off your equipment 

Continuously 
sounding 

The UPS fails 

Please contact your local 
dealer 

Sounding every 
second 

Output overload 

Check load level 
indicator and remove 
some load 

Continuously 
sounding 

Battery may need to charge 
or service 

Replace the battery 

 

General Trouble Shooting: 

 

Problem Cause 

Solution 

The power cord is not 
connected correctly 

Check the power cord 
connection 

The wall outlet may be 
faulty 

Please contact your local 
qualified electrician   

The UPS output may 
short-circuit or 
overload 

1. Disconnect all loads and 
ensure nothing is lodged in 
output receptacles 
2. Ensure loads are not 
detective or shorted internally   

The UPS is not on 
when power switch is 
pressed 

Internal fuse may be 
blown 

Please contact your local 
dealer 

Power presents on one 
output receptacle 

Check the output fuse 

UPS could not 
provide power to the 
load  
 
 
 
 

No output from any 
output receptacle 

1.  Check the connected 

cable 

2.  Ensure the load does not 

exceed the maximum 
rating of UPS 

Battery has reduced 
backup time 

Battery is not charged Re-charge the battery at least 

24 hours 

Summary of Contents for 1000VA 1500VA

Page 1: ...e Site Wiring Fault Battery Fault Self Test Failure A push button from the front panel allows silencing of the AC fail alarm and the initiation of the UPS self test sequence as well The UPS case for 750 2000VA is made of plastic as well as 3000VA is made of metal This series is powered from the AC mains and supply AC outputs via receptacles on the rear panel Communication and control to the unit i...

Page 2: ...e from moisture flammable liquids and direct sunlight Ambient temperature range must be 0 C to 40 C 32 F to 104 F 2 This UPS is designed for Commercial Industrial use only It is not intended for use with life support application and other designated life critical devices 3 Do not remove the input power cord when this UPS is turned on This removes the safety ground from this UPS and the equipment c...

Page 3: ...en or mutilate the battery Released electrolyte is harmful to skin and eyes that may be toxic 8 Do not dispose of battery in a fire Battery may explode Proper disposal of battery is required Please refer to your local laws and regulations for disposal requirements 9 To reduce the risk of fire use only No 26 AWG or larger telecommunication line cord ...

Page 4: ... already installed by the supplier is operator installable and may be operated by laymen 13 During the installation of this equipment it should be assured that the sum of the leakage currents of the UPS and the connected loads does not exceed 3 5mA 14 Attention hazardous through electric shock Also with disconnection of this unit from the mains hazardous voltage still may be accessible through sup...

Page 5: ...cription of Commonly Used Symbols Symbol Description Symbol Description Alert you to pay special attention Caution of high voltage Alternating current source AC Direct current source DC Protective ground Recycle Keep UPS in a clear area 5 ...

Page 6: ...t Alarm Silence 3 Switch Confing Key 4 Switch Enter Key 5 LED Operating Mode Selection 6 LED Voltage Range Selection 7 LED Bad Battery 8 LED Overload 9 LED Fault 10 LED PCB Fail or Site Fault 11 LED Battery Mode 12 LED Line Mode 13 LED Load Level Indicators 14 LED Battery Level Indicators 6 ...

Page 7: ...lt Time Out Over Temperature 3 Configure To reconfigure the internal UPS setup options follow the procedure as below Step 1 Press the Configure button more than three seconds Then UPS will transfer from configure mode to output voltage mode Step2 Press the Configure button more than one second the UPS allows you to select the output voltage mode one by one Step3 After selecting the mode press the ...

Page 8: ...pts AC input voltage range from 30 20 6 Voltage Range Output Voltage Mode LED UPS Output voltages selection 110VAC 120VAC 127VAC or 220VAC 230VAC 240VAC 7 Bad Battery LED The LED indicator will light on when the battery is failed or if the battery is disconnected LED will flash every two seconds Please check your battery connection replace the battery or contact your local dealer for a battery rep...

Page 9: ...dicator illuminates when the AC source is present 13 Capacity of Load LED Load Indicator The LED indicator and the load level indicator will illuminate to show the load level Load Level Indicator There are four LED bar graphic to indicate the percentage of UPS load capacity which is being used by the protected equipment The greater the load the more LED indicators that will be illuminated Each LED...

Page 10: ...dicator Condition Condition Alarm Utility Mode AC Mode Line LED Lighting Backup Mode Power Failure Flashing every four seconds Site fault LED lighting For 120VAC Models Site Fault 4 segment LED bar 0 25 4th LED lighting 26 50 3rd and 4th LEDs lighting 51 75 2nd 3rd and 4th LEDs lighting 76 100 all of 4 LEDs lighting UPS Fault Fault LED lighting Overload Overload LED lighting Low Battery Battery LE...

Page 11: ...on for LV and HV models table Function No LV model 110 120 127Vac HV model 220 230 240Vac 1 Network Telephone Surge Selection 2 RS232 Dry Contact Communication Port 3 USB Communication Port 4 AC Input Power cord AC Input Protection 5 AC Output NEMA AC Output IEC 11 ...

Page 12: ...3 SYSTEM DESCRIPTION 1500 2000VA 1 Host Rear Panel The host rear panel pictures for HV and LV models are shown as below Host Rear panel for HV model Host Rear panel for LV model 12 ...

Page 13: ... 220 230 240Vac 1 RS232 Dry Contact Communication Port 2 SNMP Slot 3 USB Port 4 EPO 5 Network Telephone Surge Selection 6 N A Input Breaker 7 AC Output 8 AC Input AC Input 9 External Battery Connector 2 EBM Rear Panel The EBM rear panel pictures for HV and LV models are shown as below EBM Rear panel for HV model 13 ...

Page 14: ...anel description for LV and HV models table Function No LV model 110 120 127Vac HV model 220 230 240Vac 1 Battery Output Power Cord 2 AC Output 3 External Battery Connector 4 Output Breaker N A 5 Output Breaker N A 6 Output Receptacles Output Receptacles 14 ...

Page 15: ...3 SYSTEM DESCRIPTION 3000VA Rear panel for HV model Rear panel for LV model 15 ...

Page 16: ...20 230 240Vac 1 Output Breaker 2 AC Output 3 AC Input 4 Network Telephone Surge Selection Network Telephone Surge Selection 5 Input Breaker N A 6 Input Power Cord N A 7 SNMP Slot SNMP Slot 8 External Battery Connector External Battery Connector 9 EPO EPO 10 USB Port USB Port 11 RS232 Dry Contact Communication Port 16 ...

Page 17: ... place the UPS unit away from the monitor at least 20cm to avoid interference 3 Charging This UPS is shipped from the factory with its internal battery fully charged however some charge may be lost during shipping The battery should be recharged prior to use Plug the UPS into an appropriate power supply and allow the UPS to charge at least 4 hours 4 Load Connection Connect one load related device ...

Page 18: ...000VA can be placed in a tower with optional stand as well Please follow the instruction for Tower Setup or Rack Mount Setup 9 Tower Setup This series can be placed in horizontally and vertically 3000VA model is designed in a rack itself As a tower it is provided with the optional UPS stand to stabilize the UPS when the UPS is positioned in vertically The UPS stand must be attached to the bottom o...

Page 19: ...4 INSTALLATION 1500 2000VA Host and EBM integrate into three types of tower forms 19 a Tower form 1 b Tower form 2 c Tower form 3 ...

Page 20: ...4 INSTALLATION 3000VA Tower form setup 1 Slide down the UPS vertically and put two UPS stands at the end of the tower 2 Place the UPS into two stands carefully 20 ...

Page 21: ...s And the UPS and external battery enclosure need 2U of valuable rack space Use the following procedure to install UPS in a rack 750 1000VA optional 1 Align the mounting ears with screw holes on the side of the UPS 2 Install rack mounting rails with the screws provided tightened up into rack enclosure 21 ...

Page 22: ...4 INSTALLATION 3 Insert UPS into the slide assemblies and lock it in the rack enclosure 4 Add up the front panels for both sides The load can be connected 22 ...

Page 23: ...into a rack form 1 Place the UPS on a flat and in a clean place that the front side of the UPS is facing to you 2 Disconnect the cable from the Host and EBM HOST and the EBM are disconnected 3 Loosen the screws and remove the Host and EBM cover from the unit 23 ...

Page 24: ...ON 4 Pull two covers toward the direction shown as below 24 5 Align the mounting bracket with the screw holes on the each side of Host and EBM and secure with the supplied screws 6 Reinstall the Host and EBM cover ...

Page 25: ... setup rack mount for front side is completed 8 Align two small mounting brackets at the rear of Host and EBM and secure with the supplied screws Install Output receptacles at the rear panel of the Host 9 Setup rack mount is completed and to connect the UPS 25 ...

Page 26: ... details 3000VA Install the 3000VA series into 19 rack as shown below 9 Turn on the UPS and connect the load 10 After installing the UPS into rack the load may be connected Make sure the load equipment is turned off then plug all loads into the output receptacle properly protected by a circuit breaker of fuse in accordance with national and local electrical codes 26 ...

Page 27: ...n Follow the procedure to install the EPO switch as below 1 Check the UPS is turned off 2 Remove the EPO connector from the EPO port on the rear panel of UPS 3 Connect isolated normally open dry contacts rated to handle 60Vdc maximum 30Vac RMS maximum and 20mA maximum across the EPO device to Pin 1 and Pin 2 Use non shield wiring size 18 22 AWG 0 75 mm2 0 3 mm2 4 Reconnect the EPO connector to the...

Page 28: ... sparkle if adding up additional battery Follow the procedure to install additional battery as below 1500 2000VA There are two external battery ports for each side of UPS itself and battery pack 1 Connect the battery cable to the external battery port of the rear of UPS 2 Then connect the supplied battery cable from extended battery module to the external battery port of the rear of previous UPS 3...

Page 29: ...n in tower form 3000VA There is one external battery port for the UPS itself 1 Connect the supplied battery module cable from extended battery module to the external battery port of the rear of UPS 2 If continuing to add up extended battery module repeat above steps 29 ...

Page 30: ...ly recycle or dispose of used battery Do not dispose of batteries in a fire The batteries may explode Note If you are not qualified service personnel to replace the battery do not attempt to open the battery door Please call local dealer or distributor immediately Recycle the used battery Never dispose the batteries in a fire It may explode Do not open or mutilate the batteries Released electrolyt...

Page 31: ...harts below to replace batteries 750 1000VA 1 Unscrew and remove the front panel on both ends 31 2 Disconnect the battery cable from the UPS and remove the battery retaining battery bracket 3 Grasp the battery and pull it out from the front panel ...

Page 32: ... cable and screw up the battery retaining battery bracket 6 Close and reinstall the front panel 1500 2000VA 1 Remove the battery case EBM front panel by pulling on both ends 32 2 Disconnect the battery cable from the EBM 3 Unscrew and remove the battery retaining battery bracket ...

Page 33: ... Slide the new battery into EBM 6 Reconnect the battery cable and screw up the battery retaining bracket 7 Close and reinstall the front panel back to EBM 3000VA 1 Remove the battery case EBM front panel by pulling on both ends 2 Disconnect the battery cable from UPS ...

Page 34: ...EMENT 3 Unscrew the battery bracket from the EBM 4 Remove the battery bracket from EBM by pulling on both ends 5 Pull the battery out from right side onto flat area 6 Pull the left side of battery out onto flat area 34 ...

Page 35: ...DCD Output Low Battery Output normally open pull to Pin 5 when battery low alarm in battery mode 2 RxD Output RxD 3 TxD Input TxD 4 DTR Input tied to pin 6 5 Common Common tied to chassis 6 DSR Output tied to pin 4 7 RTS Input No connection 8 CTS Output AC Fail Output normally open pull to Pin 5 when UPS is in battery mode 7 2 USB port HID protocol The USB and RS232 are unable to operate at the sa...

Page 36: ...is not connected correctly Check the power cord connection The wall outlet may be faulty Please contact your local qualified electrician The UPS output may short circuit or overload 1 Disconnect all loads and ensure nothing is lodged in output receptacles 2 Ensure loads are not detective or shorted internally The UPS is not on when power switch is pressed Internal fuse may be blown Please contact ...

Page 37: ...uipment Please contact your local dealer The UPS may be over loaded Check the load status Connected equipment s lose power while connected to the UPS The UPS may be failed Please contact your local dealer The UPS is beeping continuously The UPS is in fault condition Check the audible alarms condition table Buttons does not work 1 The UPS is in green mode 2 Button is Broken 1 Wait for a while and t...

Page 38: ...es Voltage 110 120 127VAC or 220 230 240VAC Voltage Regulation Batt Mode 5 RMS for entire battery voltage range Frequency 50Hz or 60Hz Frequency Regulation Batt Mode 0 1Hz OUTPUT Waveform Pure Sinewave Line Mode 110 0 8 shutdown after 3 minutes 150 0 10 shutdown after 10 cycles OVERLOAD RATING Battery Mode 110 6 shutdown after 30 seconds 120 6 Shutdown after 5 cycles TRANSFER TIME Typical 2 4ms Ty...

Page 39: ... Backup Mode Sounding every 4seconds Low Battery Sounding every seconds UPS Fault Continuously Sounding Overload Sounding every second AUDIBLE ALARM Battery Replacement Sounding every second Dimension WxHxD mm 235 86 2 383 217 86 5 413 5 438 86 2 582 UPS Case Net weight kg 750VA 10 6 1000VA 10 7 6 9 34 1 Dimension WxHxD mm N A 217 86 5 413 5 438 86 2 582 PHYSICAL Battery Case Net weight kg N A 11 ...

Page 40: ...the same LAN no matter how far from the UPSs Installation procedure 1 Go to the website http www ups software download com winpower htm 2 Choose the operation system you need and follow the instruction described on the website to download the software 3 When downloading all required files from the internet enter the serial No 511C1 01220 0100 478DF2A to install the software When your computer rest...

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