Physical Appearance check of the meter after each cleaning or disinfection:
Check item
Accept Result
Is the display transparency clear?
Yes
Is there NO erosion on the strip slot or other
parts?
Yes
Action: If any of the results is “No” the user should call the Technical Support
line toll-free at 866-994-3345 (Eastern Time, Mon-Fri 9:00AM-6:00PM).
Performance check of the meter when/if there is a problem after cleaning:
Steps
Check item
Accept
Result
After each cleaning & disinfection
1. Insert test strip
Does meter power on?
Yes
2. Apply Control
solution
Do you get a reading?
Yes
Is the reading within control range?
Yes
3. Remove test strip
Does meter power off?
Yes
4. Press/hold right
button for 3 sec.
Does meter power on?
Yes
Does meter beep?
Yes
5. Press and release
left button.
Do memory readings appear?
Yes
Can they be read clearly?
Yes
Action:
If any of the results is “No”, please call the Technical Support toll-free at
866-994-3345 (Eastern Time, Mon-Fri 9:00AM~6:00PM) for replacement
with a new meter.
Do Not:
Get any moisture in the test strip slot.
Spray any cleaning solution directly onto the meter.
Put the meter under water or liquid.
Pour liquid into the meter.
