My media server photos won’t display:
CEIVA Media Server functionality has been tested with Windows Photo Gallery for Vista,
Windows Media Player 11 for Windows XP, and Rivet for MacOSX� You can find more in-
structions about how to set these up for the first time at ceiva�com/mediaserver� Be sure
you have followed these instructions, then try the following:
Confirm that your media server program, computer, and internet connection are
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functioning properly�
Confirm that your CEIVA is displaying media server photos by pressing Menu and
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highlighting What To Display, then pressing Select� Make sure Media Server is
checked and highlight Save, then press Select�
Make sure your media server program’s sharing options authorize your CEIVA to
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get photos�
Confirm that the correct computer has been selected in your Media Server settings
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by pressing Menu and navigating to Settings > Media Server Settings�
NOTE: After trying any suggestion that attempts to troubleshoot a connection problem, manually connect your frame
by pressing the Menu button and highlighting Connect, then pressing Select. For further assistance, visit help.ceiva.
com or call us toll-free at 1-877-692-3482 and we’ll be happy to assist you.
My slideshow is too fast or slow, or does not change pictures at all:
Pressing the White button (Picture) on the back of your CEIVA stops the slideshow and
keeps a single photo on the screen� To restart the slideshow, you can wait and it will restart
after a short time� If you prefer not to wait, press and hold the Picture button until the “Let
go to start your slideshow” message appears, then let go� To change how quickly your
slideshow restarts, change your Autostart setting by pressing the Menu button and navi-
gating to Settings > Slideshow Settings > Slideshow Timing�
To change the amount of time that a photo stays on the screen during the normal course of
your slideshow, change your Photo Interval setting by pressing the Menu button and navi-
gating to Settings > Slideshow Settings > Slideshow Timing�
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Troubleshooting (continued)
