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Creating Your Member Account 

To create your Member Account enter 

your information into the form and click 

‘Continue’.

Alternatively, you may sign in using your 

Facebook account.

As part of the Guelph Hydro program 

there is no charge for the CEIVA service 

for 12 months.

Your personal information is kept safe 

and secure on CEIVA’s U.S. based 

servers.  CEIVA is ISO 27001 compliant, 

maintaining the highest form of security 

standards in the industry. 

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Summary of Contents for Homeview Display

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Page 3: ...owing you to get an instant view of your home s energy usage The CEIVA Homeview display also connects to your home s wireless internet connection so that you can take full advantage of CEIVA s photo s...

Page 4: ...y steps Step One Connect your CEIVA Homeview display to your smart meter page 5 Step Two Connect your CEIVA Homeview display to your home s wireless network page 13 Step Three Register your CEIVA Home...

Page 5: ...CEIVA Homeview display Plug the power adapter into the specified port Replace the back panel and align the display s stand with the marker and turn clockwise into place Find a spot in your home that...

Page 6: ...view gets instant updates directly from your electricity smart meter through a wireless connection Before You Begin For your convenience the In Home Display and your smart meter have been preconfigure...

Page 7: ...Connecting to Your Smart Meter Step 1 Press Menu on your remote then select Connection Wizard 5...

Page 8: ...Step 2 Select Connect to your Smart Meter 6...

Page 9: ...Step 3 Select Connect to Smart Meter to begin the connection process The connection process may take as little as one minute or as long as 15 minutes to complete 7...

Page 10: ...e connection process is not successful try relocating the CEIVA Homeview closer to your smart meter location and repeat the installation steps If the device still does not connect contact Guelph Hydro...

Page 11: ...smart meter ELECTRICITY USAGE NOW electricity the home is using right now ELECTRICITY USAGE TODAY electricity that your home has used so far today Note Your Time of Use pricing is sent daily from Guel...

Page 12: ...Enhanced Experience 10...

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Page 14: ...of digital photos Invite guests to send photos directly to your CEIVA Homeview display Add content channels such as weather and sports Customize photos and create fun messages View weekly and monthly...

Page 15: ...Connect to Your Wireless Network Step 1 Press Menu on the CEIVA remote and select Connection Wizard Then select Connect to the Internet 13...

Page 16: ...Step 2 Select Wireless as your form of connection Select Next to move to the next screen 14...

Page 17: ...ur wireless network from the list After finding your wireless network select Next to move to the next screen If your wireless network is not listed select Refresh to reload the list of available wirel...

Page 18: ...enter the wireless network key password for your wireless network For capital letters select the button that contains the letter you need and press select until the capital letter appears When done se...

Page 19: ...Step 5 Press select on the remote to Test Connection 17...

Page 20: ...Step 6 Select Go to complete the wireless connection process 18...

Page 21: ...ing Up Your CEIVA Account Getting your CEIVA Homeview account set up is easy First go to www ceiva com Guelph and click on the Register my CEIVA Homeview link Next unless you are already a CEIVA custo...

Page 22: ...atively you may sign in using your Facebook account As part of the Guelph Hydro program there is no charge for the CEIVA service for 12 months Your personal information is kept safe and secure on CEIV...

Page 23: ...le setup survey Complete the survey and click Continue Next you will be asked to enter your frame s serial number The serial number can be found under the back cover of the display and on the back of...

Page 24: ...dd content channels Content channels will deliver daily updates of anything from recipes to local news Last but not least check out the CEIVA mobile apps CEIVA Snap is a free mobile app that allows yo...

Page 25: ...e For CEIVA Enhanced Experience including connecting the CEIVA Homeview display to your home wireless network questions with the photo sharing service CEIVA channels or accessing and using the Homevie...

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