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CEECO SSP-313-D, Service Manual, Page: 11 / 13

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CEECO SSP-313-D Service Manual Download Page 11

ISSUE 4.0 

CEECO 

Communication Equipment & Engineering Company 

PROPRIETARY 

11

9.0    REPAIR & RETURN POLICY 

 
 

9.1  

WARRANTY REPAIR 

 

Any device returned requiring warranty service, repair or credit must be 
accompanied with a Return Material Authorization" (RMA) form.  It must 
include:  return shipping instructions, original purchase order number and 
special marking instructions.  A description of the trouble observed must 
be attached to the defective unit.  This information must be inside the 
shipping container. 

 
 

9.2  

DIRECT ALL INQUIRIES TO: 

 

CEECO 

Repair Department 

863-357-0798- telephone 
863-357-0006- facsimile 

[email protected]

 

www.ceeco.net

 

 
 

9.3

  

NON-WARRANTY REPAIR 

 

CEECO will repair equipment out of warranty for a set charge plus parts.  
The customer  must pay the shipping costs both directions. 

 
 

9.4  

RETURN FOR CREDIT 

 

Material returned for credit is subject to a 20% restocking charge, based 
on the manufacturer’s list price. 

 
 

9.5  

EXCHANGE POLICY 

 

If a replacement unit is required it will be shipped in the most expedient 
manner consistent with the urgency of the situation.  Please contact 
"customer service" for instructions regarding exchange of modules or 
printed circuit boards. 
 

Summary of Contents for SSP-313-D

Page 1: ... D WEATHERPROOF TELEPHONE OR MODEL SSP 313 D STAINLESS STEEL PANEL TELEPHONE EQUIPPED WITH ADI2 01 FIRMWARE Serving the Telephone Industry Since 1930 Communication Equipment 519 W South Park Street Engineering Company Okeechobee FL 34972 Voice 863 357 0798 Fax 863 357 0006 ...

Page 2: ...r assistance MODEL NUMBER MODEL WPP 333 D OR SSP 313 D EQUIPPED WITH ADI2 01 FIRMWARE SERIAL NUMBER DATE MANUFACTURED LOCATION INSTALLED For us to better serve you please have this information available when calling for technical support CEECO Communication Equipment Engineering Company 519 W South Park Street Okeechobee FL 34972 863 357 0798 telephone 863 357 0006 facsimile info ceeco net www cee...

Page 3: ...NTS SECTION PAGE 1 0 INTRODUCTION 4 2 0 GENERAL 4 3 0 PROGRAMMING 5 PROGRAMMING CONTINUED 6 4 0 TESTING OPERATION 7 5 0 RECOMMENDED TOOLS AND TEST EQUIPMENT 7 6 0 INSTALLATION INSTRUCTIONS 8 7 0 SPECIFICATIONS 9 8 0 PARTS LIST 10 9 0 REPAIR RETURN POLICY 11 10 0 WARRANTY 12 11 0 DIAGRAM 13 ...

Page 4: ...esigned for automatic dialing applications The SSP 313 D is assembled on a sturdy and attractive stainless steel panel The WPP 333 D is essentially the SSP 313 D housed in a sturdy cast aluminum weatherproof housing 2 2 The telephone utilizes a microprocessor based design to deter fraud from hand held tone dialers and hookswitch dialing The microprocessor keeps the transmitter muted off during per...

Page 5: ...sult in improper programming Also the Central Office will sometimes respond with fast busy operator reorder or other such tones Please ignore these and continue with programming as the C O tones will have no effect 3 2 If the phone must automatically dial a number when the handset is lifted enter 1 9 on the programming keypad followed by the desired number of up to twenty five 25 digits in length ...

Page 6: ... 7 Enter 0 0 on the keypad This accesses the telephone options programming location Now enter three digits which you will select from the options below to customize the phone for the particular installation Digit 1 0 Do not dial the number in location 20 1 Dial the number in location 20 Digit 2 0 Wait for dial tone before dialing the number in location 20 1 Wait for 1 9 seconds depending on digit ...

Page 7: ...0 Digit 2 and dial that second number Remember that Digit 1 under Location 00 must be set to 1 for Location 20 to be enabled If the second number does not dial out repeat sections 3 3 3 5 3 6 3 7 and 3 8 If this does not solve the problem please refer to section 10 2 4 3 Normal phone operation should follow Have the called party hang up Wait for the central office equipment to time out and return ...

Page 8: ...minal block 6 5 The use of a gas tube station protector is recommended The station ground should not exceed 50 ohms 6 6 Plug the modular line cord from the telephone assembly into the RJ11C terminal block 6 7 Dress the line cable away from hardware which might cause damage to the cable Secure the telephone assembly by installing and tightening the security screws 6 8 When servicing the phone be su...

Page 9: ...IRONMENTAL TEMPERATURE 0OC TO 50OC HUMIDITY 20 90 PROGRAMMING VIA DTMF KEYPAD TELEPHONE PANEL BRUSHED 14 GA STAINLESS STEEL DIMENSIONS 7 1 6 W X 11 1 4 H X 4 1 4 D HANDSET ON HOOK MOUNTING VERTICAL SURFACE MOUNT WEIGHT APPROXIMATELY 4 LB WEATHERPROOF HOUSING CAST ALUMINUM DIMENSIONS 9 1 2 WIDE X 12 5 8 HIGH X 8 DEEP INCLUDING DOOR MOUNTING 4 HOLES SPACED 8 X 5 7 8 X 13 32 WEIGHT APPROXIMATELY 12 P...

Page 10: ...d 1 301 016 Handset with armored cord 1 301 009 Network 1 301 581 Tongue bracket assembly 1 301 588 Hookswitch cradle 2 301 570 Microswitch assembly 1 331 010 Stainless Steel Panel 1 331 005 Cast Aluminum Weather Proof Case 1 301 051 Modular Jack 1 301 018 30 Modular Cord 1 650 570 Network Cable 4 301 016 Security screw Accessories 1 301 064 Security tool 1 Handset 18 w lanyard 301 106 ...

Page 11: ...ipping container 9 2 DIRECT ALL INQUIRIES TO CEECO Repair Department 863 357 0798 telephone 863 357 0006 facsimile info ceeco net www ceeco net 9 3 NON WARRANTY REPAIR CEECO will repair equipment out of warranty for a set charge plus parts The customer must pay the shipping costs both directions 9 4 RETURN FOR CREDIT Material returned for credit is subject to a 20 restocking charge based on the ma...

Page 12: ...fective for reasons other than abuse and improper use or improper installation It is the buyer s responsibility to return the defective unit to the factory CEECO will then repair or replace any defective parts and return them to the buyer free of charge 10 2 PRINTED CIRCUIT BOARDS Printed circuit boards should not be field repaired If a unit is found to be faulty replace it with another unit and r...

Page 13: ...When programming is completed move the mini jumpers to the OFF position NOTE Do not leave the mini jumpers in the ON position this will decrease battery life Move the mini jumpers to the ON position BEFORE going off hook Locate the mini jumpers on the corner of the PCB ON OFF ON OFF ON OFF ...

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