ISSUE 4.0
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
17
13.0 REPAIR AND RETURN INFORMATION
13.1
WARRANTY REPAIR
Any device returned requiring warranty service; repair or credit must be
accompanied with a "Return Material Authorization" (RMA) FORM. It must
include return shipping instructions, original purchase order number and special
marking instruction. A description of the trouble observed must be attached to the
defective unit. This information must be inside the shipping container.
13.2
DIRECT ALL INQUIRES TO:
CEECO
Repair Department
863-357-0798- telephone
863-357-0006- facsimile
www.ceeco.net
13.3
NON-WARRANTY REPAIR
CEECO will repair equipment out of warranty for a set charge plus parts.
The customer must pay the shipping costs both directions.
13.4
RETURN FOR CREDIT
Material may be returned for credit only with prior approval. Material
authorized for return is subject to a 20% restocking charge based on the
manufacturer’s list price Return RMA must be requested no later than 30
days after original shipment.