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CCBU40 COMPACT CONTROLLER BOARD - PRODUCT AND WARRANTY INFORMATION
Version 1.21
XIV.
TROUBLE SHOOTING FORM
In case of trouble or breakdown with the electronic device, this form must be completed by the customer to:
•
allow Cedrat Technologies to authorise the product return back to the factory,
•
help Cedrat Technologies in repairing it.
Product:
Please give mention here the references and delivery date,
History:
Please summarise here every action which has been performed with the device since the delivery,
Problem description:
Please describe here the problems faced with the electronics and which are not
described in the paragraph 3,
Notations:
Please define here the short term used for external devices plugged in the electronics in order to
make the writ
ing of “problem identification” easier,
Problem identification:
Please summarise and describe here,
using the “notations”, the operation that could
lead to problem identification,
Action:
Please mention and update here every action undertaken by yourself, by Cedrat Technologies or by
your local vendor,
Please note that you need to get the authorisation from CEDRAT TECHNOLOGIES before sending back
the hardware.
