CONGA ROCKSTAR 800 ULTIMATE
35
ENGLISH
6. TROUBLESHOOTING
Problem
Cause
Solution
The device does not
work
No battery inside the device.
Battery is old.
Abnormal operation of the motor.
Charge the battery.
Buy a new battery or replace
it.
Contact Cecotec technical
support service for repairing
it.
The device does not
vacuum or loses suction
power.
A filter is blocked.
Dust tank is full.
Dust tank is not installed
correctly.
Jalisco brush is blocked.
Wash the filter and dry it
before use.
Clean the dust tank.
Install the dust tank
correctly.
Clean the Jalisco brush.
Battery does not charge
The charger is not correctly
connected.
Check the connections.
Check the wall socket.
The rolling brush stops
working suddenly.
Filter has been used for too long.
Filter is clogged.
Replace the filter.
Clean the rolling brush.
The charging indicator
light does not light up.
The circuits inside the charging
base are damaged.
The charging base is not plugged
into a socket.
Contact Cecotec technical
support service for repairing
it.
Plug it in.
Strange smell comes
out the device.
The filters are dirty.
Wash the filter and dry it
before use.
Buy a new filter.
The device emits a
plastic smell.
It is used for the first time.
The plastic smell will
disappear after using it.
7. TECHNICAL SPECIFICATIONS
Product name: Conga Rockstar 800 Ultimate
Product reference: 05564
Lithium battery: 37 V / 2500 mAh
Motor Power: 450W
Motorised brush power: 30 W
Dust tank Capacity: 700ml
Rated Voltage: 100-240V 50/60Hz
Made in China | Designed in Spain
05564_Conga Rockstar 800 Ultimate_IM_LI_PE_YV_03210301.indd 35
05564_Conga Rockstar 800 Ultimate_IM_LI_PE_YV_03210301.indd 35
31/3/21 9:16
31/3/21 9:16