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ENGLISH
8. TROUBLESHOOTING
Problem
Solution
The robot does not start up or does not
clean.
The robot cannot operate with low battery.
Allow it to charge before operating it.
The room temperature is below 0 ºC or above
50 ºC. Operate the robot in a room where
the temperature is between the stated
temperature range.
The robot cannot charge or return to the
charging base.
There are too many obstacles near the
charging base, relocate the charging base to
an area free of obstacles.
Clean the charging terminals.
Make sure the power switch is turned on.
The robot is too far away from the charging
base, place it closer and try again.
There is very little free space around the
charging base. Make sure the charging
terminals are clean.
The robot does not work properly.
Turn the robot off, switch it off and turn it on
again.
Once the robot is turned on and has left the
charging base, hold down the Back home
button on the robot until it beeps. Immediately
after, let go the button and press it again until
the robot starts speaking. This way the robot
will be restarted.
The robot emits a strange noise during
cleaning.
The main brush, side brush or omnidirectional
wheel may have foreign matters tangled, stop
the robot and clear it up.
The robot does not clean efficiently or dust
leaks from the robot.
The dust tank is full. Empty it and clear the
high-efficiency filter if it is blocked.
The high-efficiency filter is blocked, clear it.
The main brush is tangled with foreign matter,
please clear it up.
