6
Cecilware
®
Hot Water Dispensers
Maintenance
The rest of this manual contains information to aid the
service technician who is maintaining this equipment.
This section has information on performing common
service tasks.
If you still need help after reading this section, call
Grindmaster-Cecilware Technical Service Department,
(502) 425-4776 or (800) 695-4500 (USA & Canada only)
(Monday through Friday 8 AM - 6 PM EST). Please have
the model and serial number ready so that accurate
information can be given.
Prior authorization must be obtained from
Grindmaster-Cecilware for all warranty claims.
Grindmaster-Cecilware provides the industry’s
BEST warranty. Visit our website at gmcw.com for
warranty terms and conditions.
Component Tests
Water Inlet Valve Test
1. Turn power OFF. If the water level rises inside a
partially filled tank, the Water Inlet Valve is leaking.
2. Disconnect wires from the Water Inlet Valve coil and
connect a 2 wire line cord to the terminals. Plug it
into a 115V outlet. If water flows in and stops when
you pull it out, the Valve is working fine. Repeat this
test a few times. The problem may be in the Probe
or Water Level Control Board.
3. If the water does not flow in when the cord is
plugged into an electrical outlet, the Solenoid coil
may be damaged, opened, or the valve may have
an obstruction preventing the water from flowing
in.
4. Clean or replace it.
Dual Probe Test
If lack of water persists, check the probe as follows:
1. Turn on the power and water supply. Check inside
the tank to make sure the water is below the Probe.
Pull the BLUE wire and terminal OFF the Probe rod.
2. If water still does not flow after the wire is
disconnected from the Probe, the problem may be
in the Solid State Dual Level Control Board.
3. If water starts flowing into the tank, the Probe may
be grounded, due to excessive liming. Check with
Ohm meter.
4. Clean or replace probe.
WARNING: SHOCK AND BURN HAZARD
To prevent electric shock and burn hazard, all tasks
described in this section are to be performed by a
trained and qualified service technician.
WARNING: SHOCK HAZARD
Disconnect power before attempting any electrical
repairs.
Hose Nut Assembly
Blue