18. Defective modules
A repair request should follow the regular logistics chain:
End-user => Distributor => CE+T Power.
Before returning a defective product, a RMA number must be requested through the
http://my.cet-power.com extranet. Repair registering guidelines may be requested by
email at [email protected].
The RMA number should be mentioned on all shipping documents related to the repair.
Be aware that products shipped back to CE+T Power without being registered first will
not be treated with high priority!
38
– TSI VEDA – User manual – v7.1
